The Remote Group

What The Remote Group does

The Remote Group (TRG) is a Philippines-based Business Process Outsourcing and offshore staffing company operating from Clark, Pampanga, founded in 2013 and led by Founder & CEO Adam Piper. The firm provides clients in APAC, Australia, the US, and the UK with dedicated remote teams drawn from the Philippine workforce, spanning roles from administrative support and customer service to IT, accounting, healthcare (HIPAA-compliant), real estate, insurance, hospitality, and travel. Its core service stack comprises three pillars: Offshore Staffing (dedicated remote hires), Recruitment Process Outsourcing (RPO), and Employer of Record (EOR). It further monetizes through industry-specific service lines including Healthcare Virtual Assistants, Solar & Renewable Energy Outsourcing, SaaS and Dedicated Software Development, Blockchain Development, UX/UI Design, and Digital Marketing. Pricing is quote-based per role and seat; entry-level virtual assistants start at approximately USD $400/month, with the company's headline claim of up to 70% labor cost savings versus in-house hiring in Western markets. Customer testimonials across eCommerce, energy services, finance, and logistics indicate a hybrid SMB/Enterprise book. GTM is consultative and sales-led: discovery calls, proposal review, dedicated account management, and structured onboarding delivered through direct sales (enterprise), inside sales (mid-market), and website-based inquiry (SMB), supported by content marketing, SEO, and a referral program.

Technically, TRG is a services business built on a standard BPO technology stack — CRM platforms, communication tools, and project management systems used to manage remote teams — with no proprietary platform, public API, disclosed AI/ML models, patents, or app surfaces. The company reports 50+ clients, 95% self-reported client satisfaction, 96% retention versus a claimed 75% industry benchmark, 40% faster time-to-hire, and 7-10 day team readiness, although these figures are company-stated. The Remote Group Inc. is privately held and incorporated in the Philippines, with no disclosed external funding, parent company, or institutional investors.

Name

The Remote Group

Legal name

The Remote Group Inc.

Website

https://theremotegroup.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

The Remote Group is a Philippines-based BPO company providing dedicated offshore staffing, Recruitment Process Outsourcing (RPO), and Employer of Record (EOR) services to SMBs and enterprises across APAC, Australia, the US, and the UK.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing (BPO) / Offshore Staffing

NAICS

Professional Employer Organizations (56133), Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industries

General Customer Service (Order/Account/Inquiries) (BPAAABAA), Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ), Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

Keywords

• Offshore staffing services
• Business process outsourcing
• Remote team building
• Recruitment process outsourcing
• Employer of record services

Headquarters

HQ city

Mabalacat

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Offshore Staffing Services: The company provides dedicated offshore staffing solutions where businesses hire remote workers through TRG. Clients pay for the staffing service to access talent in the Philippines while TRG handles recruitment, HR, payroll, and compliance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The Remote Group is a Philippines-based Business Process Outsourcing (BPO) company that provides dedicated offshore staffing solutions, enabling businesses to hire and manage remote teams based in the Philippines. The company operates three core service models — Offshore Staffing (dedicated remote team hiring), Recruitment Process Outsourcing (RPO, end-to-end talent acquisition), and Employer of Record (EOR, legal employment, payroll, and compliance handling). It serves industries including accounting, customer service, digital marketing, IT, healthcare, e-commerce, solar/renewable energy, real estate, insurance, and hospitality, delivering up to 70% labor cost savings for clients across APAC, Australia, US, and UK markets.

Product overview

The Remote Group is a BPO (Business Process Outsourcing) company providing offshore staffing solutions through dedicated remote teams based in the Philippines. Their core offerings consist of three main service models: Offshore Staffing (dedicated remote team hiring), Recruitment Process Outsourcing (RPO, for end-to-end talent acquisition), and Employer of Record (EOR, for legal employment handling). They serve diverse industries including Accounting & Finance, Customer Service, Digital Marketing, IT Services, B2B Sales, Creative & Design, Real Estate, Insurance, Solar & Renewable Energy, Healthcare, E-commerce, Hospitality, Travel & Tourism, and Architectural Services. Specialized verticals include Healthcare Virtual Assistants (with sub-services like Medical Scribe, Medical Billing, Medical Receptionist, Virtual Pharmacist, and Telemedicine Support), Blockchain Development, Dedicated Software Development, and UX/UI Design. Staffing models include On-Demand, Hybrid RPO, Modular RPO, and High Volume RPO. The company enables clients to reduce labor costs by up to 70% while accessing a skilled English-proficient workforce.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Clients can reduce labor costs by up to 70%
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Onlinejobs.ph: Philippine-focused online marketplace for hiring Filipino virtual workers; comparable talent pool and use cases but offers a self-serve marketplace model versus TRG's managed full-service staffing.

Broad incumbents

• Foundever (formerly Sitel/IBEX): Global CX outsourcing leader with Philippine delivery centers offering customer service, sales, and technical support; comparable to TRG's omnichannel customer support and back-office services.
• Concentrix: Global BPO/CCaaS giant with massive Philippine delivery footprint offering customer service, back-office, and digital CX across verticals; comparable because it competes for the same offshore staffing and CX outsourcing budgets as TRG, but at vastly larger scale.
• Teleperformance: World's largest customer experience management company with extensive Philippine operations; directly comparable to TRG's customer service and back-office offerings, though serving Fortune 500-scale clients versus TRG's SMB/mid-market base.
• TTEC (Telus International): Large CX and digital customer management outsourcer with significant Philippine presence; overlaps with TRG on offshore staffing for customer service, sales, and back-office functions.

Direct peers

• Cloudstaff: Philippine-headquartered offshore staffing company providing dedicated remote teams to Australia, US, and UK clients; the most direct geographic and service-line peer to TRG.
• SupportNinja: Outsourcing provider specifically built around the Philippines talent model offering customer support, back-office, and AI-enabled services to US/EU SMBs and mid-market; nearly identical GTM and delivery model to TRG.
• 1840 & Company: US-based offshore staffing firm sourcing talent primarily from the Philippines and South Africa; directly comparable as a dedicated offshore team provider targeting US/UK SMB and mid-market clients.
• Magic: Philippines-based virtual assistant and remote staffing company serving US/EU startups and SMBs; highly comparable offering, pricing model, and customer base to TRG.
• Wishup: India-based virtual assistant and offshore staffing provider serving US SMBs with dedicated remote staff; comparable business model and SMB target customer, with a different geography (India vs Philippines).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=psvFqEDFvRY
• Facebookfacebook.com/TRGRemoteWorkforce
• LinkedInlinkedin.com/company/theremotegroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Remote Group