Partners Community Health

Name

Partners Community Health

Legal name

Partners Community Health

Website

https://partnerscommunityhealth.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Long-Term Care Services

NAICS

Nursing and Residential Care Facilities (623), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Long-term care services
• Senior healthcare
• Dementia care
• Community health programs
• Elder care services

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Government-Funded Long-Term Care: As a not-for-profit, charitable organization, PCH operates government-regulated long-term care homes. Revenue comes from provincial Ministry of Long-Term Care funding, which covers resident care and accommodation costs. Long-term care pricing in Ontario is set by the government.
2. Long-Term Care Accommodation Fees: Residents pay accommodation fees for long-term care stays. These fees are government-regulated and include basic, semi-private, and private accommodation options. The homes feature 632 single-occupancy bedrooms throughout both Wellbrook Place East and West.
3. Community Health Services: PCH operates the Integrated Seniors' Hub providing outpatient medical clinics, community health services, virtual care, research, and teaching. Services are funded through Ontario Health and the Mississauga Ontario Health Team.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Partners Community Health operates Wellbrook Place, two state-of-the-art long-term care homes in Mississauga with 632 single-occupancy beds, along with the Integrated Seniors' Hub. The organization delivers 24/7 long-term residential care, specialized dementia care with secure units, day programs, virtual care connectivity to hospital specialists, peritoneal dialysis, respite care, and the Mississauga Health Seniors Navigation Portal digital platform connecting seniors to community services.

Product overview

Partners Community Health is a not-for-profit, charitable healthcare organization operating Wellbrook Place (two state-of-the-art long-term care homes with 632 beds) and the Integrated Seniors' Hub in Mississauga. The organization previously operated Camilla Care Community (236 beds, closed December 2023). Services include long-term care, specialized dementia units, peritoneal dialysis, day programs, and the Mississauga Health Seniors Navigation Portal digital platform. Technology offerings include virtual care connectivity to hospital specialists and AI-powered RxFood nutritional analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellbrook Place Long-Term Care Homes Two state-of-the-art long-term care homes (Wellbrook Place East and West) with 632 single-occupancy beds providing 24/7 nursing and personal care for adults requiring long-term residential care, including specialized dementia care units, bariatric rooms, WanderGuard elopement prevention technology, and virtual care connectivity to hospital specialists.
• Integrated Seniors' Hub Community hub at Wellbrook Place providing outpatient medical clinics, community health services, virtual care, research, teaching, and day programs for older adults in Mississauga and West Toronto. Operated in partnership with Trillium Health Partners as part of the Seniors' Campus of Care.
• Mississauga Health Seniors Navigation Portal Digital navigation platform that enables older adults aged 65+ in Mississauga to access community services including meals, transportation, home support, exercise programs, day programs, and respite care through a 5-minute questionnaire that connects them to Care Navigators.
• RxFood AI-Powered Nutritional Analytics AI-powered nutritional analytics service that analyzes food images and dietary data to assess resident nutritional intake, generate nutritional assessments, and track trends to improve dietary care at Wellbrook Place.
• Peritoneal Dialysis Program On-site dialysis program operated by Trillium Health Partners at 2180 Speakman Drive, serving long-term care residents and community members with chronic kidney disease at the Wellbrook Place Seniors' Campus of Care.
• Virtual Care Models Virtual care service connecting LTC primary care providers to hospital specialists at Trillium Health Partners, enabling remote specialist consultations for residents, increasing quality of resident care, and reducing hospital transfers.
• Day Program for Older Adults (Spend the Day with Us) Day program for older adults requiring regular enrollment in activities and services focused on maintaining independence, providing social engagement, recreation, and wellness support to help prevent or delay the need for hospital or long-term care.
• Dementia Café Community program providing support, education, and social engagement for individuals affected by dementia and their caregivers, helping them navigate the journey of living with dementia.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered supporting and core.

• CaredovesupportingTechnology or Integration · 18 June 2024Technology partner for the Mississauga Health Seniors Navigation Portal. Caredove's platform enables the digital system connecting older adults to health and community services.
• CareTeamsupportingTechnology or Integration · 18 June 2024Technology partner for the Mississauga Health Seniors Navigation Portal, contributing to the integrated digital ecosystem for senior care coordination.
• Central RegistrysupportingTechnology or Integration · 18 June 2024Partner in the Mississauga Health Seniors Navigation Portal, supporting coordinated access to senior care services across the region.
• Trillium Health Partners (THP)coreStrategic or Co-development Partner · 2 November 2023Major strategic partnership with one of Canada's largest community-based hospital systems. THP led the construction of Wellbrook Place through Infrastructure Ontario and is building the Seniors' Campus of Care. PCH operates the LTC homes while THP will operate the Dialysis Centre (opening 2024) and acquired Camilla Care land and building. THP intends to use Camilla property for the future Peter Gilgan Mississauga Hospital.
• Mississauga Ontario Health Team (Mississauga Health)coreStrategic or Co-development PartnerPCH is a proud member of the Mississauga Ontario Health Team, working collaboratively to deliver integrated, person-centered care. PCH sits on the Collaboration Council as the long-term care representative and participates in system-level healthcare planning and coordination.
• Heart House HospicecoreStrategic or Co-development PartnerHeart House Hospice will build and operate Mississauga's first residential 12-bed hospice as part of the Seniors' Campus of Care at Wellbrook Place. This partnership brings essential hospice services to the community.
• Infrastructure OntariocoreOthersGovernment agency that partnered with Trillium Health Partners to build Wellbrook Place under Ontario's Accelerated Build Pilot Program, enabling rapid delivery of long-term care homes through hospital-owned land and modular construction.
• Ontario Ministry of Long-Term CarecoreOthersProvincial government ministry overseeing long-term care in Ontario. PCH operates under regulatory oversight and funding from the Ministry, which sets care standards, bed allocations, and accommodation pricing.
• Home and Community Care Support Services (HCCSS)coreOthersOntario Health agency managing long-term care placement coordination. PCH works in close partnership with HCCSS to provide long-term care options and support transitions for individuals needing care.
• Ontario Health CentralsupportingOthersRegional health authority. PCH collaborated with Ontario Health Central and Ministry of Long-Term Care to introduce 30 temporary interim beds supporting healthcare system flow and hospital capacity.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Extendicare: Operates 124 long-term care homes and retirement residences across Canada, with a meaningful Ontario LTC portfolio including ParaMed home health care. Comparable provider of government-funded LTC services to seniors with overlapping services like PCH's home and community programming.
• Responsive Health Management: Ontario-based operator of 18 long-term care homes and retirement residences, including several in the GTA, with a focus on clinical programs and quality of care. Comparable as an Ontario LTC chain competing for the same provincial funding, staff, and residents as PCH.
• Amica Senior Lifestyles: Canadian operator of premium retirement residences primarily in Ontario and British Columbia, serving affluent older adults with hospitality- and wellness-driven models. Comparable to PCH's premium single-occupancy Wellbrook Place concept targeting higher-acuity seniors.
• AgeCare: Western Canada-based operator of continuing care communities including long-term care, assisted living, and independent living with growing Ontario presence. Comparable as a multi-level seniors' care provider with government-funded core services.
• Chartwell Retirement Residences: Major Canadian operator of retirement residences and long-term care homes with over 200 properties across four provinces. Comparable as a multi-site LTC and seniors' living operator relying on government-funded care and accommodation revenue in Ontario.
• Sienna Senior Living: One of Canada's largest operators of seniors' living and long-term care, and the former owner of Camilla Care, which PCH acquired bed licenses from in 2022. Operates 83 seniors' residences including LTC and retirement living across Canada, making it the most direct operational comparison.
• Schlegel Villages: Family-owned Ontario operator of 19 long-term care and retirement villages, integrated with research and education programs through the Schlegel-UW Research Institute for Aging. Comparable as an Ontario-based multi-site LTC operator integrating research-driven care models similar to PCH's Innovation focus.

Broad incumbents

• Revera Inc. One of Canada's largest owners, operators, and developers of seniors' living with retirement, long-term care, and home health across multiple provinces. As a private incumbent backed by the Healthcare of Ontario Pension Plan, it competes broadly in the same Ontario LTC and retirement space as PCH but at significantly greater scale.

Others

• Saint Elizabeth Health Care (SE Health): National not-for-profit charitable health provider offering home care, personal support, and community health services across Ontario. Comparable as a mission-driven charitable peer operating community-based senior services and care navigation programs that complement PCH's Integrated Seniors' Hub.
• Bayshore HealthCare: National provider of home and community health services, including home care, personal care, and specialty pharmacy, with a meaningful Ontario presence serving seniors in community settings. Comparable as an ecosystem player in Ontario senior care alongside PCH's Integrated Seniors' Hub and Seniors Navigation Portal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Partners_CH
• YouTubeyoutube.com/channel/UCaQ5qKuYW0VwAyLN_DKWtzA
• Facebookfacebook.com/partnerscommunityhealth
• LinkedInlinkedin.com/company/partners-community-health
• Instagraminstagram.com/partnerscommunityhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partners Community Health