Capital Bank
Capital Bank, a division of Chemung Canal Trust Company (founded 1833), is a New York-based mutual community bank serving consumers, small businesses, municipalities, law firms, property managers, and HNW clients across 27+ branches in New York and Pennsylvania with personal, business, and wealth management banking services.
- Company typePrivate
- Founded1833
- HeadquartersElmira, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Capital Bank does
Capital Bank is a division of Chemung Canal Trust Company, a mutual community bank founded in 1833 and recognized as the oldest locally owned and managed community bank in New York State. The bank provides personal banking, business banking, and wealth management services to consumers, small-to-mid-sized businesses, municipalities, law firms, property managers/landlords, and high-net-worth individuals across 27+ branches in New York and Pennsylvania under three operating brands (Capital Bank, Canal Bank, and Chemung Canal Trust Company). Its product portfolio spans deposit accounts, mortgages, home equity products, auto and personal loans, small business and commercial loans (up to $500,000 SBA-participating), credit cards, treasury management, and wealth/trust services.
The bank's underlying technology includes proprietary platforms such as EscrowEdge (digital client sub-account management with compliance workflows and DocuSign integration), ZRent (automated rent collection via ACH), Business Banker (commercial online banking with Positive Pay fraud protection), and GoBanking (consumer online and mobile banking with Zelle P2P, mobile deposit, and Card Control). The bank integrates with major payment networks (Mastercard, Visa via TCM Bank), digital wallets (Apple Pay, Google Pay, Samsung Pay, Garmin Pay), Clover POS for merchant services, and the IntraFi network for FDIC-insured deposits above $250,000. Capital Bank is FDIC-insured, Nacha ACH compliant, and operates with a Board of Directors where 13 of 14 members are independent.
The bank's revenue model combines net interest income from its loan portfolio (commercial mortgages, small business, personal, mortgages, home equity, credit cards) with non-interest income from deposit service charges, wire fees ($15-$50), overdraft fees ($35 with daily cap), merchant services, and wealth management advisory fees. Its go-to-market is relationship-led through branches, phone banking (800-836-3711), online appointment scheduling, and digital self-service, targeting long-tail consumer and SMB volume rather than large enterprise anchors. The mutual/depositor-owned ownership structure means the bank is not PE-backed and does not raise external equity funding.
Capital Bank firmographics
Firmographics- Name
- Capital Bank
- Legal name
- Capital Bank (Division of Chemung Canal Trust Company)
- Website
- https://capitalbank.com
- Company type
- Private
- Founded year
- 1833
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Capital Bank, a division of Chemung Canal Trust Company (founded 1833), is a New York-based mutual community bank serving consumers, small businesses, municipalities, law firms, property managers, and HNW clients across 27+ branches in New York and Pennsylvania with personal, business, and wealth management banking services.
- Ownership category
- akta.pro rank
Capital Bank industry classification
Industry- Product category
- Community Banking
- NAICS
- Commercial Banking (522110), Savings Institutions and Other Depository Credit Intermediation (52218)
- SIC
- State Commercial Banks (6022)
- akta.pro primary industry
- Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)
Keywords
Where Capital Bank is headquartered
LocationHeadquarters
- HQ city
- Elmira
- HQ country
- United States
- HQ region
- North America
Offices30 records
Markets served
Capital Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Net Interest Income: Interest earned on loan portfolio including commercial mortgages, small business loans, personal loans, mortgages, home equity loans, and credit cards. Interest paid on deposits including checking, savings, money market, and CDs.
- Non-Interest Income: Fee income from service charges on deposit accounts, wire transfer fees ($15-$50), overdraft fees ($35), monthly maintenance fees, merchant services, and wealth management advisory fees
- Wealth Management Fees: Advisory and management fees from investment services, financial planning, retirement services, and trust & estate administration
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Personal Checking - Free Checking |
| Subscription | Monthly | Personal Checking - Global Checking |
| Subscription | Monthly | Personal Checking - NOW Account |
| Subscription | Monthly | Business Checking |
| Subscription | Monthly | Premier Business Checking |
| Transaction based/ take rate | Monthly | Analyzed Business Checking |
| One time/ perpetual license | Annual | CD Specials - 6 Month |
| One time/ perpetual license | Annual | CD Specials - 15 Month |
| Transaction based/ take rate | Pay-as-you-go | Wire Transfer Fees |
| Transaction based/ take rate | Pay-as-you-go | Overdraft/Courtesy Pay |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Capital Bank product offering
Product offeringCore offering
Capital Bank, a division of Chemung Canal Trust Company, is a mutual community bank providing personal and business banking products (checking, savings, CDs, IRAs, money market accounts, mortgages, home equity, auto, personal, and small business loans), Visa and Mastercard payment cards, digital banking through the GoBanking platform, specialized industry solutions for municipalities, law firms (EscrowEdge), and property managers (ZRent), and wealth management services including financial planning, trust and estate administration, and Prestige Banking for high-net-worth clients.
Product overview
Capital Bank, a division of Chemung Canal Trust Company, operates as a traditional community bank with over 190 years of experience serving New York and Pennsylvania. The product portfolio is organized into three main segments: Business Banking (including Business Banker online platform, business checking/savings accounts, small business loans up to $500,000, commercial loans, card services, Remote Deposit Capture, Bill Payment, Lock Box Services, EscrowEdge for client account management, ZRent for automated rent collection, and fraud protection tools), Personal Banking (checking, savings, CDs/IRAs, money market accounts, auto loans, credit builder loans, personal credit cards, mortgages, home equity products, and digital banking via GoBanking), and Wealth Management (financial planning, investment services, retirement services, trust and estate administration, and Prestige Banking for high-net-worth clients). The bank integrates with major payment networks (Mastercard, Visa), digital wallets (Apple Pay, Google Pay, Samsung Pay, Garmin Pay), Clover POS, IntraFi Network for FDIC coverage, and ZRent for property management automation.
Differentiator
Problem solved
Functional benefit
Brands
- Canal Bank: A sub-brand of Capital Bank/Chemung Canal Trust Company operating specific branch locations, particularly in Western New York (Williamsville).
- GoBanking
Products and services
- Business Checking Business checking accounts offered in multiple tiers (Business Checking, Premier Business, Analyzed Business, Zero Balance, Now Account, and Non-Profit) for businesses ranging from startups to established enterprises, with features such as free transactions, earnings allowances, and minimum balance requirements varying by account type.
- Business Savings Business savings and investment products including Variable-Rate Savings, Investment Certificates (CDs), Money Market Accounts, and Prestige Business Insured Money Market Account designed for liquidity management, risk management, and fixed-rate returns for businesses.
- Small Business Loans
Quantifiable outcome
- Small business loans up to $500,000 with SBA program participation
- +2 more outcomes
Companies that use Capital Bank
Customer profileSegments6 records
Ideal customer profiles5 records
Capital Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature5 records
Capital Bank partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- IntraFi NetworkcoreThrough IntraFi Network Deposits (ICS & CDARS), Capital Bank provides FDIC insurance coverage for municipal and business deposits exceeding $250,000, distributing funds across multiple insured banks while maintaining single-point service.
- Apple PaycoreDigital wallet integration allowing Capital Bank debit and credit card holders to make contactless payments using Apple devices with enhanced security through tokenization.
- Google PaycoreDigital wallet integration for Android devices enabling Capital Bank cardholders to make secure NFC payments at contactless terminals worldwide.
- MastercardcoreCapital Bank issues Mastercard debit and credit cards including World Debit Mastercard with global acceptance, Zero Liability protection, and uChoose Rewards program.
- VisacoreCapital Bank issues Visa credit cards including Platinum, Platinum Rewards, Secured Platinum, Cash Rewards Platinum, and Signature Travel with competitive rates and rewards programs.
- TCM Bank, N.A.coreTCM Bank issues Capital Bank's Visa credit card products, providing the underlying card infrastructure and servicing for consumer credit card programs.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Capital Bank competitors and assessment
Company assessmentRegional players
- S&T Bank: Western Pennsylvania-headquartered community bank serving consumers and businesses with similar retail and commercial banking products. Adjacent geography (PA) and comparable community-bank operating model.
Broad incumbents
- KeyBank: National super-regional bank with significant Upstate NY presence (post-First Niagara acquisition) competing across consumer, commercial, and wealth segments. A scale competitor in shared footprint markets.
- M&T Bank: Large super-regional bank with a dominant Western and Upstate NY franchise that competes directly with Capital Bank for consumer, SMB, and municipal relationships. Larger scale and broader product set make it a key competitive incumbent.
Direct peers
- Trustco Bank: New York-headquartered community bank with a Capital Region and Upstate NY branch network offering consumer and small business banking. Direct overlap in geography and product set.
- NBT Bank: New York- and Pennsylvania-based community bank offering consumer, commercial, and wealth management services through a similar regional branch network. Closely comparable customer segments (consumer, SMB, municipal) and product set.
- Five Star Bank: New York community bank (subsidiary of Financial Institutions, Inc.) serving Western and Finger Lakes NY with consumer, business, and mortgage products. Direct overlap in market footprint and product mix.
- Berkshire Bank: Northeast-focused community bank serving Upstate NY, New England, and the Mid-Atlantic with consumer, small business, and wealth services. Comparable community-banking positioning and similar customer profiles.
- Community Bank System: Upstate New York-headquartered community bank with a similar multi-branch model serving consumer, small business, and municipal clients across overlapping NY and Northern PA geographies. Direct comparability on customer mix, product breadth, and community-bank governance.
- Tompkins Community Bank: Upstate NY community bank serving the Finger Lakes and Capital Region — overlapping geography with Capital Bank. Comparable retail and business banking focus with a strong community-bank value proposition.
- Northwest Bank: Pennsylvania-based community bank with significant Upstate NY and Northern PA presence, offering consumer, mortgage, and business banking. Comparable mutual/community-style positioning in overlapping footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Capital Bank social profiles
Digital presenceCapital Bank compliance and trust
Trust signalCompliance4 records
Capital Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Capital Bank leadership team
Management profileNumber of profiles
Capital Bank subsidiaries and ownership
Company hierarchySubsidiaries1 record
Capital Bank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Capital Bank M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Capital Bank
What does Capital Bank do?
Capital Bank, a division of Chemung Canal Trust Company, is a mutual community bank providing personal and business banking products (checking, savings, CDs, IRAs, money market accounts, mortgages, home equity, auto, personal, and small business loans), Visa and Mastercard payment cards, digital banking through the GoBanking platform, specialized industry solutions for municipalities, law firms (EscrowEdge), and property managers (ZRent), and wealth management services including financial planning, trust and estate administration, and Prestige Banking for high-net-worth clients.
Is Capital Bank a public or private company?
Capital Bank is a private company. It is classified as management employee owned and is currently operating.
When was Capital Bank founded?
Capital Bank was founded in 1833. It employs 11 to 50 people.
Where is Capital Bank based?
Capital Bank is headquartered in Elmira, United States, in the North America region.
How does Capital Bank make money?
Three revenue lines are on record. Net Interest Income is the primary driver. The others are non-Interest Income and wealth Management Fees.
Who are Capital Bank's main competitors?
S&T Bank is listed as a regional player. Broad incumbents are KeyBank and M&T Bank. Direct peers are Trustco Bank, NBT Bank, Five Star Bank, Berkshire Bank, Community Bank System, Tompkins Community Bank and Northwest Bank.
Does Capital Bank have an API?
No public API is recorded for Capital Bank.
What industry is Capital Bank in?
Capital Bank's product category is Community Banking. Its primary akta.pro industry code is FSABAAAA, Mass-Market Consumer Deposit Banking (Checking/Savings). Its NAICS code is 522110 and its SIC code is 6022.