What Pyramid Insurance does

Pyramid Insurance (legal entity: Pyramid Insurance Centre, Ltd) is a full-service independent property and casualty insurance agency founded in 1987 and headquartered in Hilo, Hawaii. The company distributes personal and commercial P&C insurance products to individuals and small-to-medium-sized businesses through a network of 8 physical offices covering all major Hawaiian islands — Honolulu (two locations), Kapolei, Kahului (Maui), Lihue/Kauai (two locations), Hilo, and Kailua-Kona. Its core technology is a traditional insurance agency platform that aggregates access to major property and casualty carriers and brokers, enabling agents to quote and place policies across multiple markets on behalf of clients.

The agency offers a broad product surface spanning personal lines (homeowners, condominium/townhouse, dwelling fire, equipment breakdown, renters, automobile, personal umbrella, hurricane, flood/earthquake, identity theft) and commercial lines (commercial general liability, commercial property, BOP, commercial auto, workers compensation, Hawaii-mandated TDI, business umbrella, cyber liability, garage, inland marine, crime, hurricane, flood/earthquake, and specialty coverages including fidelity/surety bonds, ocean marine, D&O, EPL, fiduciary, professional liability, and malpractice). Distribution is sales-led and consultative: independent agents serve customers via in-person office visits, phone, and website-driven quote requests.

Pyramid Insurance generates revenue primarily through carrier commissions on placed policies (an affiliate-referral/commission model). Pricing is quote-based and not publicly disclosed. The company employs 101-250 people and was acquired by Marsh & McLennan Agency LLC, a subsidiary of NYSE-listed Marsh McLennan (MMC, changing to MRSH in 2026), in December 2025 as part of a broader set of Hawaii brokerage acquisitions. It continues to operate under the Pyramid Insurance and Pyramid Insurance Centre brands across its Hawaiian offices.

Name

Pyramid Insurance

Legal name

Pyramid Insurance Centre, Ltd

Website

https://pyramidins.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Pyramid Insurance is a full-service independent property and casualty insurance agency founded in 1987, serving Hawaii consumers and small-to-medium businesses through 8 statewide offices. It was acquired by Marsh & McLennan Agency LLC in December 2025.

Ownership category

akta.pro rank

Product category

Property and Casualty Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Commercial General Liability (CGL) (FSAJADAA)

akta.pro secondary industries

First-Party Cyber (Breach Response, Forensics, Notification, Credit Monitoring) (FSAJAOAF), Personal Umbrella Insurance (FSAJANAA), Nonprofit / Social Services BOP (FSAJAFAM)

Keywords

• Property casualty insurance
• Personal lines insurance
• Commercial lines insurance
• Independent insurance agency
• Business insurance coverage

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Insurance Brokerage Commissions: Pyramid Insurance operates as an independent insurance agency/broker earning commissions from insurance carriers for placing policies. The agency has access to the major property and casualty insurance companies and brokers, enabling them to offer a wide range of products and services to customers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Pyramid Insurance is a full-service independent insurance agency that places personal and commercial property and casualty insurance policies on behalf of clients. The agency accesses multiple major P&C insurance carriers and brokers, providing a wide range of products including homeowners, automobile, hurricane, flood/earthquake, workers compensation, commercial general liability, commercial property, BOP, cyber liability, and specialty coverages. It operates eight branch offices across the Hawaiian Islands and earns commissions from carriers for placing business.

Product overview

Pyramid Insurance is a full-service insurance agency platform that provides both Personal Lines and Business Lines insurance products. The company offers access to major property and casualty insurance companies and brokers. Personal insurance products include Homeowners, Condominium/Townhouse, Dwelling Fire, Equipment Breakdown, Renters, Automobile, Personal Umbrella, Hurricane, Flood/Earthquake, and Identity Theft coverage. Business insurance products include Commercial General Liability, Commercial Property, Businessowner's Policy (BOP), Commercial Auto, Workers Compensation, Temporary Disability Insurance, Umbrella, Cyber Liability, Garage, Inland Marine, Crime, Hurricane, Flood/Earthquake, and Specialty Coverage (Fidelity/Surety Bonds, Ocean Marine, D&O, Employment Practice Liability, Fiduciary Liability, Professional Liability, Malpractice). The company operates multiple offices across Hawaii (Honolulu, Kapolei, Maui, Kauai, Hilo, Kona) and was acquired by Marsh McLennan Agency in December 2025.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeowners Insurance Insurance coverage that protects homes and contents from damage by fire, lightning, and other perils, including liability protection for bodily injury or property damage to others. Also covers oceanfront properties and properties with catchment systems. For Hawaii homeowners.
• Condominium / Townhouse Insurance Unit Owner's policy protecting personal liability for damage to other units, as well as personal property within the unit, as the condo association policy typically provides no protection to individual unit owners. For Hawaii condominium and townhouse owners.
• Dwelling Fire Insurance Insurance policy for rental property owners protecting their investment against loss by fire, lightning, and other perils, covering dwellings and personal property. For Hawaii rental property owners.
• Equipment Breakdown Insurance Coverage protecting home systems and personal property from mechanical or electrical system breakdowns, covering large equipment such as air conditioning systems, photovoltaic systems, solar water heating, refrigerators, and swimming pool equipment. For Hawaii homeowners.
• Renters Insurance Insurance coverage for renters to protect personal property and personal liability, as landlord's insurance policies do not cover tenant's personal effects. For Hawaii renters.
• Automobile Insurance

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Major Property and Casualty Insurance Companies and BrokerscoreOthersPyramid Insurance has access to major property and casualty insurance companies and brokers, enabling the agency to offer customers a wide range of insurance products and services across personal and commercial lines.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Hub International: North American insurance brokerage offering personal, commercial, and employee benefits products. Same agency/broker model with multi-region presence and carrier-agnostic placement.
• Arthur J. Gallagher & Co. Global insurance brokerage and risk management services firm. Same independent broker business model as Pyramid, scaled to enterprise clients and specialty lines.
• Brown & Brown, Inc. Large national insurance brokerage and risk management firm with a broad P&C and employee benefits book. Comparable business model as a multi-line independent agency with national scale.
• Lockton Companies: Largest privately held independent insurance brokerage globally. Operates the same commission-based placement model across personal, commercial, and specialty lines.
• USI Insurance Services: Mid-market focused insurance brokerage and consulting firm. Comparable independent agent model with similar personal and commercial P&C product mix.
• Acrisure: Fast-growing global insurance brokerage leveraging technology and M&A. Operates the same multi-carrier placement model across personal and commercial lines.

Regional players

• First Insurance Company of Hawaii: Hawaii's largest locally-based P&C insurance carrier. While a carrier rather than broker, it competes for the same Hawaii personal and commercial customers through different distribution.
• Island Insurance: Hawaii-domiciled P&C carrier serving individuals and businesses across the islands. Overlaps with Pyramid in target customer base and product categories, though operating on the carrier side.

Direct peers

• Atlas Insurance Agency: Independent Hawaii-based insurance agency offering personal and commercial P&C products across multiple islands. Most direct geographic and product-line competitor to Pyramid Insurance.
• Insurance Associates, Inc. Hawaii-focused independent insurance broker providing personal and commercial lines with multi-island presence. Directly comparable in business model and target market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pyramidinshi

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pyramid Insurance