What InfoBank does

InfoBank (인포뱅크) is a South Korea-based, KOSDAQ-listed enterprise technology company founded in 1995 as Korea's first and largest messaging service provider. The company operates through six independent operating entities (iCos): iComm (B2B messaging, UMS, KakaoTalk Bizmessage), iXpert (AI contact center, chatbots), iVX (AI solutions including the IN7 collaboration platform and OrcA orchestration system), iAccel (startup investment and TIPS program operator), iCore (corporate AI transformation and privacy), and iMove (autonomous driving and mobility). Its product portfolio spans enterprise messaging infrastructure, AI-powered contact center platforms (iTalk, Chartist), the Bizgo enterprise communication platform, multi-LLM AI orchestration (OrcA), and the IN7 AI collaboration platform with proprietary auto-routing across global LLMs and Gemini-based image generation (Nano Banana). The company holds approximately 2,900 patents across messaging and AI technologies and is recognized as the top IP-holding software company in its segment.

InfoBank generates revenue primarily through subscription-based enterprise contracts for B2B messaging services, AI contact center solutions, and AI platforms, with usage-based pricing on the IN7/OrcA platform and volume-based tiers for large accounts; OrcA is priced approximately 10% below market standard rates. Its 20,000+ B2B customer base spans large corporations, financial institutions (Kookmin Securities, NH Nonghyup Bank, Kyobo Life, KB Securities, BNP Paribas Cardif), public sector entities (via the NIPA Cloud Voucher program), and telecommunications companies (notably SK Telecom as a flagship strategic partner). The company also operates a venture investment arm through iAccel, which has formed cumulative funds exceeding 378 billion KRW across personal investment combinations and the 2025 Startup Korea IB Super Gap Fund (190.5 billion KRW), and has invested in approximately 300 portfolio companies across AI, biotech, mobility, and climate tech.

InfoBank serves enterprise customers in Korea primarily through a direct enterprise field sales motion, with dedicated account management for key accounts and emerging international distribution via partnerships (Plug and Play, Creww, EAC Thailand). Most recently, the company has pivoted aggressively toward AI-as-a-platform strategy, launching IN7 and OrcA in late 2025, consolidating its six IOEs under a centralized XCOM executive committee, and forming strategic partnerships across AI (DeepBrain AI), mobility (SpringCloud, Wat), biotech (Seoul Bio Hub), and global acceleration ecosystems. The company received a regulatory warning from South Korea's Ministry of SMEs and Startups in May 2026 alongside three peer accelerators for venture-investment control violations under the Venture Investment Promotion Act, representing a governance risk to its iAccel growth engine.

Name

InfoBank

Legal name

인포뱅크 주식회사

Website

https://infobank.net

Company type

Public

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

InfoBank is a KOSDAQ-listed Korean enterprise technology company founded in 1995, operating six subsidiaries across B2B messaging, AI contact center solutions, AI orchestration (IN7/OrcA), startup investment, and autonomous driving, serving 20,000+ B2B customers.

Ownership category

akta.pro rank

Product category

Enterprise Messaging & AI Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ), B2B/EDI & Partner Integration (BPAMAOAJ)

Keywords

• Enterprise messaging services
• AI orchestration platform
• Contact center automation
• Startup accelerator operations
• Autonomous driving software

Headquarters

HQ city

Seongnam

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Enterprise Messaging Services: Core messaging services for B2B enterprise customers, including SMS, MMS, and advanced messaging solutions. Provides recurring revenue through long-term enterprise contracts.
2. AI Contact Center Solutions: AI-powered contact center and chatbot platforms (iTalk, Chatterst, iBot) providing intelligent customer service automation to enterprises.
3. Bizgo Messaging Platform: B2B messaging platform generating recurring subscription revenue from enterprise clients.
4. IN7 AI Platform: AI collaboration platform with subscription and usage-based pricing for enterprise AI tools and orchestration capabilities.
5. Startup Investment Operations: Investment operations including the Future Environmental Innovation Technology Fund, generating returns through equity stakes in portfolio companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

InfoBank develops and sells enterprise B2B messaging infrastructure (SMS, MMS, KakaoTalk BizMessage, web messaging, international messaging, UMS) and AI-based business solutions, including the IN7 AI collaboration platform with OrcA multi-model orchestration, AI contact center chatbots (Chartist, iTalk), the BizGo enterprise communication platform, AI-driven contact center (AICC) systems, and software-defined vehicle / autonomous driving shuttle control platforms. The company also operates iAccel, a startup investment and TIPS accelerator division, alongside B2C fandom platforms (StarTo, IdolK) and SI/SM services for financial-sector clients.

Product overview

InfoBank operates as a first-generation Korean venture company with a platform-plus-modules architecture across six independent operating companies (iCos). The core portfolio includes: messaging services (iComm) as the foundational B2B communication infrastructure; AI-based business solutions (AICC) encompassing IN7 collaboration platform, Chartist chatbot, and iTalk chat solutions; SDV/autonomous driving services (iMove/iMotors) for mobility innovation; SI/SM services for financial clients; fandom community platforms (StarTwo, iDocKey) for B2C engagement; and investment/accelerator operations (iAccel) for startup cultivation. The products connect through shared AI technology (OrcA orchestration, RAG-based knowledge retrieval) and unified messaging infrastructure (UMS, BizGo), enabling enterprises to manage customer communications, automate operations, and deploy AI solutions through an integrated ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• 아이컴 (iComm): B2B messaging services division offering UMS, KakaoTalk Bizmessage, web messaging, and international messaging solutions.
• 아이엑셀 (iAccel)
• 아이엑씨 (iXpert)
• 아이VX (iVX)
• 아이무브 (iMove)
• 아이코어 (iCore)
• 비즈고 (Bizgo)
• 인세븐 (IN7 / Inseven)
• 오르카 (OrcA)
• 나노 바나나 (Nano Banana)
• 스타투 (StarTo)
• 아이도키 (IdolK)
• 99℃ 배치 프로그램
• GRaND-K 창업학교

Products and services

• IN7 (인세븐) AI Collaboration Platform AI collaboration platform that combines multiple AI models through automatic routing and OrcA orchestration, enabling enterprises to optimize AI usage through usage-based SaaS pricing. Operates in a Large Multimodal Model (LMM) environment and includes the Gemini-based 'Nano Banana' image generation model.
• iComm (아이콤) B2B Messaging Service

Quantifiable outcome

• 343 billion KRW quarterly revenue
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature10 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• SK TelecomflagshipStrategic or Co-development Partner · 1 January 2025Strategic collaboration with SK Telecom involving enterprise messaging, AI solutions, and technology integration. InfoBank received the SKT 2025 Best Partner Synergy Award recognizing outstanding partnership performance and joint Go-to-Market execution.
• EAC (Thailand)coreStrategic or Co-development PartnerStrategic partnership with EAC Thailand focused on global investment activities and international market expansion, enabling InfoBank to access Southeast Asian markets.
• Seoul Bio HubcoreStrategic or Co-development PartnerMOU signed for biotech startup discovery and collaboration, expanding InfoBank's portfolio into the biotechnology sector through startup identification and investment.
• NIPAcoreGTM or Marketing PartnerSelected as a 2026 Cloud Voucher supplier by NIPA (Korea Internet & Security Agency), enabling InfoBank to offer cloud services to eligible businesses under government voucher programs.
• IT On WarecoreTechnology or IntegrationPartnership for AI solutions development and integration, combining InfoBank's AI platforms with IT On Ware's technology capabilities for enhanced enterprise offerings.
• DeepBrain AIcoreTechnology or IntegrationMOU for AI human video production, integrating DeepBrain AI's video synthesis technology with InfoBank's enterprise AI platform for advanced customer engagement solutions.
• SpringCloudcoreStrategic or Co-development PartnerJoint development of autonomous driving shuttle solutions, combining InfoBank's technology platform with SpringCloud's autonomous vehicle capabilities for next-generation mobility services.
• WatcoreTechnology or IntegrationMOU for autonomous driving robot control platform collaboration, enabling integration of Wat's robot control technology with InfoBank's autonomous driving operations platform.
• Plug and PlaycoreGTM or Marketing PartnerCollaboration on global acceleration programs through Plug and Play's international startup ecosystem, providing InfoBank with access to global innovation networks and partnership opportunities.
• CrewwcoreGTM or Marketing PartnerMOU for global startup support collaboration, enabling InfoBank to identify and support promising startups through Creww's international platform and programs.
• Regional Public PartnersminorStrategic or Co-development PartnerVarious strategic partnerships with regional public sector entities and government bodies across different regions, supporting cloud adoption programs and public sector digital transformation initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Twilio: Global CPaaS leader offering messaging APIs, programmable communications, and Flex contact center platform. Directly comparable to InfoBank's iComm messaging business and AICC contact center solutions, though at vastly greater scale and international reach.
• Sinch: Global CPaaS provider specializing in messaging, voice, and conversational AI. Closely comparable to InfoBank's iComm messaging infrastructure and iXpert chatbot offerings in terms of business model and target customers.
• NHN: Korean KOSDAQ-listed technology company offering enterprise messaging, payment, cloud, and AI services. Most direct Korean competitor to InfoBank's iComm messaging and enterprise communication business, with overlapping financial sector and public sector customers.
• Kakao Enterprise: Enterprise arm of Kakao providing KakaoTalk BizMessage, AI chatbot (Kakao i), and cloud services. Directly competes with InfoBank's Bizgo platform (which itself integrates Kakao Brand Message) and iXpert's AICC solutions in the Korean enterprise market.
• Naver Cloud / Naver CLOVA: Naver's enterprise cloud and AI division offering HyperCLOVA LLM, CLOVA Chatbot, and AI contact center solutions. Competes with InfoBank's IN7/OrcA orchestration platform and iXpert's chatbot products for Korean enterprise AI deployments.

Broad incumbents

• Samsung SDS: Korean enterprise IT services arm of Samsung offering system integration, cloud, AI (Nexplant), and digital transformation solutions. Overlaps with InfoBank's SI/SM financial services business and enterprise AI solutions as a broad incumbent.
• Vonage (Ericsson): Communications APIs and contact center provider owned by Ericsson. Comparable to InfoBank's enterprise messaging and AI contact center offerings, serving similar B2B use cases but as part of Ericsson's broader telecom infrastructure portfolio.
• LG CNS: Korean IT services company providing system integration, AI (DAP), and enterprise digital transformation. Comparable to InfoBank's SI/SM business for financial institutions and large enterprise IT modernization engagements.

Regional players

• NICE Information & Communication: Korean enterprise IT and contact center solutions provider serving financial institutions and public sector. Comparable to InfoBank's iComm and iXpert offerings for Korean financial sector enterprise messaging and AI contact center deployments.

Emerging players

• Sendbird: Korean-founded communications API and AI agent platform for in-app messaging and customer engagement. Comparable to InfoBank's messaging infrastructure and emerging AI contact center capabilities, though more focused on in-app chat and global SMBs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/infobank1995
• Xx.com/mnbank
• LinkedInlinkedin.com/company/infobank

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments168 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InfoBank