BGE HOME

What BGE HOME does

BGE HOME, now operating as Constellation Home Products & Services, LLC, is a direct-to-consumer residential home services provider founded in 1994 and headquartered in central Maryland. Following Exelon's 2026 corporate separation, the business was rebranded to align with its new parent, Constellation, and continues to serve as the parent's residential home services platform. The company delivers HVAC, plumbing, electrical, and general home improvement services to homeowners, supported by a workforce of more than 400 certified technicians averaging roughly 11 years of industry experience. Beyond core repair and installation, it has expanded into higher-growth adjacencies including backup generators, EV charger installation, and home energy audits, and operates a recurring Smart Service Home Protection Plan subscription product that anchors customer relationships.

The business model is a hybrid of transactional service revenue and recurring contract revenue. One-time HVAC/plumbing/electrical jobs and installation projects generate unit-driven revenue, while multi-year Smart Service Home Protection Plans create a contracted maintenance and replacement annuity. Customer acquisition is direct-to-consumer, leveraging 30+ years of regional brand recognition in Maryland and selective expansion into Pennsylvania, Texas, and Georgia. Cross-sell across trades, combined with referral pathways from the parent Constellation utility customer base, supports customer acquisition economics in a fragmented competitive set dominated by local independent contractors. The unit's LEED Silver-certified headquarters reflects operational modernization under Constellation ownership, though it is not separately capitalized and reports within the parent rather than as a standalone public entity.

Operationally, the company functions as a vertically organized regional home services platform with in-house dispatch, certified trade labor, and centralized customer service, in contrast with asset-light aggregator models. Revenue, headcount trends, and unit economics are not publicly disclosed, and the absence of disclosed AI/ML capabilities positions the company as a labor-led rather than technology-led operator in a market that is gradually being reshaped by digital-first competitors.

Name

BGE HOME

Legal name

Constellation Home Products & Services, LLC

Website

https://bgehome.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Constellation Home (formerly BGE HOME) is a Maryland-based, direct-to-consumer residential home services provider delivering HVAC, plumbing, electrical, generators, EV chargers, and home energy audits to homeowners across Maryland, Pennsylvania, Texas, and Georgia.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Services to Buildings and Dwellings (5617), Appliance Repair and Maintenance (811412), Other Services to Buildings and Dwellings (561790)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Home Automation Hub/Platform Integration for Electrical & HVAC (e.g., HomeKit/Google/Alexa) (HSAOANAI)

akta.pro secondary industries

Home Energy & EV Charging (HEMS, Smart Meters, Batteries, Chargers) (HSAPAQAF), Smart Generator/Backup Power & Transfer Switch Integration with Home Automation (HSAOANAL)

Keywords

• Residential HVAC services
• Home protection plans
• Plumbing services
• Electrical installations
• Home improvement services

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Installation and Replacement: Installation of new heating systems, air conditioners, water heaters, windows, doors, siding, and other home improvement products. One-time revenue from equipment sales and installation labor.
2. Home Service Plans (Protection Plans): Recurring subscription-based protection plans covering HVAC, water heater, and electrical systems. Customers pay monthly or annual fees for covered repairs with no additional costs for parts and labor on covered items.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

BGE HOME (now operating as Constellation Home) provides residential home services including installation, repair, and maintenance for heating, cooling, plumbing, electrical, and home improvement systems in central Maryland and select other markets. The company delivers these services through a fleet of 400+ licensed, certified technicians, complemented by the Smart Service Home Protection Plans, a recurring subscription-based program covering HVAC, water heater, and electrical systems. Services are backed by a 100% satisfaction guarantee and a 97% on-time service rate.

Product overview

Constellation Home (formerly BGE HOME) is a residential home services company offering a unified portfolio of heating, cooling, plumbing, electrical, and home improvement services through licensed technicians and certified professionals. The core offering consists of installation, repair, and maintenance services for HVAC systems, water heaters, generators, electrical panels, and major appliances, supported by the Smart Service Home Protection Plans as a recurring revenue program. The company also provides home improvement products including windows, doors, roofing, siding, and attic insulation. Services are delivered by over 400 trained technicians operating 24/7 with a 100% satisfaction guarantee, primarily serving central Maryland homeowners.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Service Home Protection Plans
• Heating Services
• Cooling Services Air conditioning installation, repair, and maintenance services including duct cleaning, air cleaners, and humidifiers for residential customers.
• Plumbing Services Water heater installation and repair, water and sewer line repair, and drain cleaning services for residential customers.
• Electrical Services EV charger installation, generator installation and repair, and electrical panel upgrades for residential properties.
• Home Improvement Services Window replacement, door replacement, roofing, attic insulation, siding replacement, and appliance repair services to enhance home efficiency and appearance for residential customers.
• Home Energy Audit Energy assessment service to identify opportunities for improving home energy efficiency and reducing utility costs for residential customers.

Quantifiable outcome

• 97% on-time service delivery rate
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Constellation (formerly Exelon)coreStrategic or Co-development PartnerBGE HOME is now Constellation Home following Exelon's separation into two independent companies. As part of Constellation, the company maintains access to Constellation's energy expertise, brand resources, and operational infrastructure. The separation was completed in 2022, with Constellation continuing to be headquartered in Baltimore.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Mr. Electric / Neighborly (Mister Sparkman): Neighborly-owned national residential electrical services franchise providing panel upgrades, generator installs, and EV charger installations via employed technicians — directly comparable to Constellation Home's electrical services line.
• HomeServe USA: National home protection plan and emergency repair provider offering subscription-style HVAC, plumbing, and electrical coverage to homeowners — the closest direct subscription-driven comparison to Constellation Home's Smart Service plan.
• Roto-Rooter: Large national residential plumbing, drain, and water heater services franchise with an in-home service workforce model closely analogous to Constellation Home's plumbing and water heater offerings.
• Petro Home Services / PHS: Multi-state residential home services provider offering HVAC, plumbing, electrical, and home protection plans through employed technician fleets in the Mid-Atlantic and Northeast — directly comparable geography and service mix.
• One Hour Heating & Air Conditioning: National residential HVAC franchise offering install, repair, and maintenance through local technician fleets, closely comparable to Constellation Home's 400+ technician direct-to-consumer HVAC service in Maryland and expansion states.

Broad incumbents

• Lennox / Service Experts: Lennox-owned national residential HVAC service franchise network providing heating and cooling installation/repair through employed technicians across multiple US states, structurally similar to Constellation Home's HVAC business model.
• Frontdoor (formerly ServiceMaster): Public subscription home-services platform (American Home Shield) offering HVAC, plumbing, electrical, and appliance repair protection plans across the US — analog model for scalable recurring home service revenue.
• Carrier Home Comfort / Carrier Service: Major HVAC OEM with a national dealer and home-services network for installation, repair, and maintenance of heating/cooling systems, directly overlapping Constellation Home's HVAC installation and service offering.
• Home Depot Home Services / Installation Services: Home Depot's in-home installation arm coordinates HVAC, water heater, plumbing, electrical, windows, doors, roofing, and siding installs via a contractor network — comparable full-home-improvement-installation bundle.

Regional players

• CoolCare / Cool Heating & Cooling (regional MD): Maryland-based residential HVAC contractor serving central Maryland homeowners with installation, repair, and maintenance — overlapping Constellation Home's primary market with a regional focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bgehome

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BGE HOME