Atcom
Atcom is a Santiago, Chile-based HR and IT outsourcing firm founded in 1992, deploying 2,000+ contract workers for large enterprises and government entities across temporary staffing, IT outsourcing, recruitment, and cybersecurity services.
- Company typePrivate
- Founded2001
- HeadquartersSantiago, Chile
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Atcom does
Atcom (legal entity ATCOM S.A., operating also as ATCOM Outsourcing S.A.) is a Chilean human resources and IT outsourcing company founded in 1992 and headquartered in the Providencia district of Santiago. The company delivers four core service lines: temporary staffing (Servicios Transitorios) covering administrative, logistics, operational, and professional categories; permanent recruitment and selection; IT outsourcing (Outsourcing TI) covering development, infrastructure, operations, and cybersecurity personnel; and specialized cybersecurity services including advisory, engineering, managed services, and penetration testing. Atcom runs an internal staff of approximately 90 employees who manage the deployment of more than 2,000 contract workers across client sites throughout Chile.
The company's supporting technology stack includes a client portal (cliente.atcom.cl) and a collaborator portal (portal.atcom.cl) that handle digital contract documentation, email payslip distribution, and SMS payment notifications, with attendance tracking handled via integration with GEOVICTORIA. Atcom also offers free digital acquisition tools — a Labor Cost Simulator and a Cybersecurity Diagnostic — and a Plan Pyme package targeting small and medium enterprises with preferential rates. No proprietary AI or machine learning systems were disclosed; the technology layer is operational rather than product-differentiated.
Atcom's revenue model is professional services-based with quote-based pricing that varies by role seniority, profile complexity, and contract duration. Distribution is entirely direct: dedicated sales contacts serve each service line, supported by phone, email, WhatsApp, and online channels; the company also operates a 48-hour rapid-response guarantee for urgent staffing needs. The customer base consists almost exclusively of large Chilean enterprises and government entities — including Coca-Cola, Banco de Chile, CMF, Falabella, MetLife, AFP Habitat, AFP Provida, BancoEstado, Banco Ripley, CruzVerde, Abastible, Instituto Nacional del Tórax, and the Ministerio del Medio Ambiente — with all operations confined to Chile.
Atcom firmographics
Firmographics- Name
- Atcom
- Legal name
- ATCOM S.A.
- Website
- https://atcom.cl
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Atcom is a Santiago, Chile-based HR and IT outsourcing firm founded in 1992, deploying 2,000+ contract workers for large enterprises and government entities across temporary staffing, IT outsourcing, recruitment, and cybersecurity services.
- Ownership category
- akta.pro rank
Atcom industry classification
Industry- Product category
- HR and IT Outsourcing Services
- NAICS
- Human Resources Consulting Services (541612), Management Consulting Services (54161)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Talent Acquisition (Recruiting) & Applicant Tracking (ATS) (BPACAPAD)
- akta.pro secondary industries
- Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare) (BPACAFAC), Customer & Go-to-Market Onboarding (Sales/CS/Support) (EDABAOAH)
Keywords
Where Atcom is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
Atcom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Outsourcing TI: Information Technology outsourcing services providing specialized IT personnel including developers, infrastructure engineers, cybersecurity specialists, and operations staff to client organizations
- Servicios Transitorios: Temporary staffing services providing personnel for administrative, logistics, operational, and professional positions during peak seasons, replacements for leave/vacations, or project-based needs
- Reclutamiento y Selección: Recruitment and selection services locating candidates with specific profiles through methodological processes, maintaining an extensive database of candidates available for client placement
- Servicios Especializados en Ciberseguridad: Specialized cybersecurity services including consulting, assessments, managed security, and professional services for ethical hacking and vulnerability management
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Plan Pyme - Specialized small business package |
| Other | Monthly | Servicios Transitorios - Temporary staffing |
| Other | Monthly | Outsourcing TI - IT outsourcing services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Atcom product offering
Product offeringCore offering
Atcom is a Chilean human resources and IT outsourcing provider that supplies specialized IT personnel, temporary staffing, recruitment and selection, and cybersecurity services to enterprises. It manages over 2,000 deployed workers across client companies through direct staffing and outsourcing contracts.
Product overview
Atcom is a human resources and IT outsourcing company offering a multi-service portfolio centered on four core offerings: Recruitment and Selection services for permanent staffing, Temporary Staffing Services (Servicios Transitorios) covering administrative, logistics, operational, and professional categories, IT Outsourcing Services (Outsourcing TI) providing development, operations, infrastructure, and cybersecurity personnel, and Specialized Cybersecurity Services including advisory, engineering, managed services, and professional penetration testing. The company also provides complementary platforms including the Collaborator Portal (for document management and payslips) and Client Portal (for service management), plus tools like a Labor Cost Simulator and Cybersecurity Diagnostic. All services operate from the company's 34-year history in Chile with national coverage, supported by a staff of 90 internal employees managing over 2,000 deployed personnel.
Differentiator
Problem solved
Functional benefit
Products and services
- Reclutamiento y Selección (Recruitment and Selection) Continuous recruitment and selection service that locates candidates with ideal profiles for specific positions through methodological and exhaustive search processes, maintaining an extensive database of applicants ready for client deployment.
- Servicios Transitorios (Temporary Staffing Services) Temporary staffing services providing personnel for seasonal peak periods, leave replacements, and vacation coverage across administrative, logistics, operational, and professional categories.
- Plan Pyme Special plan offering free advisory services and preferential rates for small and medium-sized enterprises (PYMEs) seeking staffing solutions.
- Servicios Outsourcing TI (IT Outsourcing Services) IT outsourcing services covering development, operations, infrastructure, and cybersecurity, providing specialized technical personnel for technology projects and ongoing operations.
- Servicios Especializados en Ciberseguridad (Specialized Cybersecurity Services) Specialized cybersecurity services including consulting/advisory, engineering/implementation, managed services, and professional services (ethical hacking, vulnerability management) for comprehensive security solutions.
- Portal Colaborador (Collaborator Portal) Online portal for collaborators to access employment documentation, payslips sent via email, and SMS payment notifications.
- Portal Cliente (Client Portal) Online portal for clients to manage outsourcing services, view collaborator information, and access contractual documentation.
- Diagnóstico de Ciberseguridad (Cybersecurity Diagnostic) Free cybersecurity diagnostic tool that assesses how prepared a company is against cyberattacks, developed by ATCOM.
- Simulador de Renta y Costos Laborales (Labor Cost Simulator) Online calculator tool for estimating labor costs and income, designed to be quick and easy to use for businesses evaluating staffing costs.
Quantifiable outcome
- Personnel deployment capability within 48 hours for urgent client needs
- +1 more outcomes
Companies that use Atcom
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles3 records
Atcom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Atcom partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights4 records
Atcom competitors and assessment
Company assessmentBroad incumbents
- Randstad Chile: Chilean arm of global staffing leader Randstad, providing temporary staffing, permanent placement, and HR solutions including IT and professional profiles — directly competing with Atcom across both Servicios Transitorios and Recruitment & Selection lines.
- Adecco Chile: Local subsidiary of Adecco Group offering temporary staffing, outsourcing, and recruitment across administrative, logistics, and professional roles in Chile, overlapping with Atcom's transitorios and reclutamiento offerings.
- ManpowerGroup Chile: Chilean operations of ManpowerGroup providing temporary staffing, permanent placement, and workforce solutions including IT and professional profiles — directly comparable to Atcom's enterprise staffing model.
- Michael Page Chile: Global professional recruitment firm with a Chilean operation focused on permanent placement of mid-to-senior professionals, including technology profiles — competing most directly with Atcom's Reclutamiento y Selección line.
- Tata Consultancy Services (Chile): Global IT services giant with Chilean operations delivering IT outsourcing, application development, and infrastructure services to large enterprises — competing with Atcom's Outsourcing TI line, particularly for larger multinational and financial-sector accounts.
- PageGroup Chile: Parent of Michael Page and Page Personnel, operating in Chile across professional and clerical permanent recruitment — directly comparable to Atcom's Reclutamiento y Selección and Servicios Transitorios profesionales offerings.
Emerging players
- Robert Half Chile: Specialized recruiter for finance, accounting, technology, and administrative professionals in Chile — comparable to Atcom's professional placement and IT outsourcing business at the white-collar end of the market.
- Hays Chile: Global specialist recruiter with Chilean presence focused on permanent and contract placement in IT, engineering, finance, and life sciences — closely comparable to Atcom's professional and IT outsourcing offerings.
- Bumeran Chile: Major Latin American online job board and recruitment platform with Chilean operations, competing with Atcom at the recruitment and selection layer — though more of a marketplace than a full-service outsourcer.
Direct peers
- Team Work Chile: Chilean HR services and personnel outsourcing firm offering temporary staffing, recruitment, and payroll administration to enterprise clients — a directly comparable domestic peer to Atcom across staffing and HR outsourcing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Atcom social profiles
Digital presenceAtcom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Atcom leadership team
Management profileNumber of profiles
Atcom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Atcom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Atcom
What does Atcom do?
Atcom is a Chilean human resources and IT outsourcing provider that supplies specialized IT personnel, temporary staffing, recruitment and selection, and cybersecurity services to enterprises. It manages over 2,000 deployed workers across client companies through direct staffing and outsourcing contracts.
Is Atcom a public or private company?
Atcom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Atcom founded?
Atcom was founded in 2001. It employs 501 to 1,000 people.
Where is Atcom based?
Atcom is headquartered in Santiago, Chile, in the Latin America region.
How does Atcom make money?
Four revenue lines are on record. Outsourcing TI is the primary driver. The others are servicios Transitorios, reclutamiento y Selección and servicios Especializados en Ciberseguridad.
Who are Atcom's main competitors?
Broad incumbents on record are Randstad Chile, Adecco Chile, ManpowerGroup Chile, Michael Page Chile, Tata Consultancy Services (Chile) and PageGroup Chile. Emerging players are Robert Half Chile, Hays Chile and Bumeran Chile. Team Work Chile is listed as a direct peer.
Does Atcom have an API?
No public API is recorded for Atcom.
What industry is Atcom in?
Atcom's product category is HR and IT Outsourcing Services. Its primary akta.pro industry code is BPACAPAD, Talent Acquisition (Recruiting) & Applicant Tracking (ATS), with a secondary code of BPACAFAC, Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare). Its NAICS code is 541612 and its SIC code is 7361.