Syntel Telecom
Syntel by Arvind is the telecom division of Indian conglomerate Arvind Limited, distributing and integrating enterprise communication, surveillance, networking, and AV solutions across India via proprietary brands (Neos, NEOphone, NE Series) and partnerships (Alcatel Lucent, Altai).
- Company typePrivate
- Founded2016
- HeadquartersPune, India
- Headcount251–500
- GTM typeB2B
- OfferingHardware or Manufacturing
What Syntel Telecom does
Syntel by Arvind is the telecom division of Arvind Limited, a diversified Indian conglomerate, and operates from Pune, Maharashtra as a value-added distributor and solutions provider of enterprise communication, network infrastructure, audio-visual system integration, and security and surveillance products. The company was founded in 2016 and serves customers across India through a multi-tier distribution partner network supplemented by a direct enterprise sales capability and a partner portal for resellers. Its operating base spans a corporate headquarters on the Suzlon One Earth Campus in Hadapsar, Pune and a separate manufacturing facility in Kondhwa Budruk, Pune, with a workforce of 251-500 employees.
The product portfolio is organized around four solution pillars. In Enterprise Communication, Syntel sells its proprietary Neos EPABX family (Neo DX, Neos Digital, Nexgen, Nexgen Lite, Infinity, TeleStar) alongside distributed Alcatel Lucent Enterprise platforms (OmniPCX Enterprise, OXO Connect), paired with the proprietary NEOphone line of digital and SIP phones and the distributed Alcatel Lucent phone range covering IP, SIP, hybrid, smart video, IP soft, and SIP soft phones. In Security and Surveillance, the company offers its own surveillance camera range (fixed lens, VF IP, PTZ, Wi-Fi, 4G, and 4G solar cameras), Network Video Recorders, and NB Series PoE switches. Network Infrastructure is delivered via the distributed Altai wireless brand, and Audio-Visual System Integration is addressed through the proprietary NE Series Interactive Flat Panel Display (IFPD).
Commercially, Syntel generates revenue through hardware sales of these own-brand and distributed-brand products, professional system integration services for installation and configuration of enterprise communication and surveillance deployments, and distribution channel revenue flowing through partners across India. Pricing is quote-based and not publicly disclosed. The core technology partnership with Alcatel Lucent Enterprise is the most strategic external relationship, enabling Syntel to bundle enterprise-grade voice platforms with its own EPABX and IFPD offerings. Target customers span Enterprise Businesses as the primary segment, Mid-Market Companies, and Government and Institutional buyers, with a horizontal segmentation approach and a cumulative track record of over 1 million phone lines installed across deployments.
Syntel Telecom firmographics
Firmographics- Name
- Syntel Telecom
- Legal name
- Arvind Limited (Telecom Division)
- Website
- https://synteltelecom.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Syntel by Arvind is the telecom division of Indian conglomerate Arvind Limited, distributing and integrating enterprise communication, surveillance, networking, and AV solutions across India via proprietary brands (Neos, NEOphone, NE Series) and partnerships (Alcatel Lucent, Altai).
- Ownership category
- akta.pro rank
Syntel Telecom industry classification
Industry- Product category
- Enterprise Telecommunications Equipment
- NAICS
- Communications Equipment Manufacturing (3342), Other Communications Equipment Manufacturing (334290)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone & Telegraph Apparatus (3661), Communications Equipment, Nec (3669)
- akta.pro primary industry
- VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)
Keywords
Where Syntel Telecom is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Syntel Telecom business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of enterprise telecom hardware including EPABX systems, IP phones, surveillance cameras, network switches, and interactive displays. One-time hardware purchase model.
- System Integration Services: Professional services for installation, configuration, and integration of enterprise communication and surveillance solutions.
- Distribution Revenue: Revenue generated through distribution partnerships for voice, surveillance, networking, and IFPD product categories.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Syntel Telecom product offering
Product offeringCore offering
Syntel by Arvind manufactures its proprietary Neos EPABX telephone exchange systems and NEOphone IP/digital phones, while also distributing Alcatel-Lucent enterprise communication platforms, Altai wireless networking gear, and its own surveillance cameras, NVRs, PoE switches, and NE Series Interactive Flat Panel Displays. The company delivers end-to-end system integration services across four solution pillars: enterprise communication, network infrastructure, audio-visual integration, and security and surveillance for business customers across India.
Product overview
Syntel by Arvind is a telecommunications equipment distributor and solutions provider, offering a multi-brand portfolio of voice communication systems, networking infrastructure, audio-visual integration, and security & surveillance products. The portfolio is organized around four solution pillars: Enterprise Communication (EPABX/phone systems), Network Infrastructure, Audio Visual System Integration, and Security & Surveillance. Within Enterprise Communication, the company distributes its proprietary Neos EPABX brand alongside Alcatel Lucent enterprise systems (OmniPCX Enterprise, OXO Connect), paired with NEOphone and Alcatel Lucent phone handsets. The Surveillance line includes fixed-lens, IP, PTZ, Wi-Fi, 4G, and solar cameras, NVRs, and PoE switches. Networking is addressed through the distributed Altai brand, and display needs through the NE Series Interactive Flat Panel Display (IFPD). All four solution areas are also offered as managed integration services, with Syntel providing end-to-end design, deployment, and distribution across India.
Differentiator
Problem solved
Functional benefit
Brands
- Neos: EPABX/phone system product line including Neo DX, Neos Digital, Nexgen, Nexgen Lite, Infinity, and TeleStar models.
- NEOphone
- Neos Max
- Neos Infinity
Products and services
- Neos EPABX Systems Syntel's proprietary enterprise Private Automatic Branch Exchange (EPABX) telephone systems, available in Neo DX, Neos Digital, Nexgen, Nexgen Lite, Infinity, and TeleStar variants covering small business to enterprise-grade voice communication needs.
- Alcatel-Lucent Enterprise Communication Systems Alcatel-Lucent enterprise phone systems distributed by Syntel, including OXO Connect for SMBs and OmniPCX Enterprise for large enterprises, deployed as part of their enterprise communication portfolio.
- NEOphone Series Syntel's proprietary brand of IP and digital desk phones including Digital Phones, SIP Phones, and accessories designed for use with Neos EPABX systems.
- Alcatel-Lucent Phone Handsets Full range of Alcatel-Lucent desk phones distributed by Syntel, including IP Phones, SIP Phones, Hybrid Phones, Smart Video Phones, IP Soft Phone, SIP Soft Phone, and accessories.
- Surveillance Cameras Proprietary surveillance camera portfolio including Fixed Lens Cameras, VF IP Cameras, PTZ Cameras, Wi-Fi Cameras, 4G Cameras, and 4G Solar Cameras for varied security deployment scenarios across enterprise environments.
- Network Video Recorders (NVR) NVR devices for recording and managing video feeds from IP surveillance cameras in enterprise security deployments.
- PoE Switches (NB Series) Power over Ethernet switches in the NB Series, designed to power and connect surveillance cameras and other IP devices in surveillance and networking deployments.
- Altai Wireless Networking Equipment Altai wireless networking equipment distributed by Syntel under the Altai brand for enterprise network infrastructure deployment.
- NE Series Interactive Flat Panel Displays (IFPD) Proprietary NE Series interactive flat panel displays for conference rooms and educational environments, enabling digital collaboration and presentation.
- Enterprise Communication Solutions Unified communication and enterprise telephony integration services encompassing EPABX systems, IP phones, SIP infrastructure, and softphone applications for enterprise customers.
- Network Infrastructure Solutions Enterprise-grade network infrastructure integration services combining wireless (Altai) and wired connectivity equipment to power business operations.
- Audio-Visual System Integration End-to-end AV integration services covering interactive displays, video conferencing, and audio systems for enterprise environments.
- Security & Surveillance Solutions Integrated surveillance solution services combining cameras (fixed, PTZ, IP, Wi-Fi, 4G, solar), NVRs, PoE switches, and accessories for physical security monitoring in enterprise and institutional deployments.
Quantifiable outcome
- 1 Million+ phone lines installed across customer deployments
Companies that use Syntel Telecom
Customer profileSegments3 records
Ideal customer profiles4 records
Syntel Telecom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Syntel Telecom partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Alcatel Lucent EnterprisecoreAlcatel Lucent Enterprise is a key technology partner providing enterprise communication solutions. Syntel offers Alcatel Lucent products including OmniPCX Enterprise, OXO Connect, IP phones, SIP phones, hybrid phones, smart video phones, IP soft phones, and SIP soft phones as part of their enterprise communication portfolio.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Syntel Telecom competitors and assessment
Company assessmentEmerging players
- Epygi Technologies: Specialized IP PBX manufacturer (QX, QXE series) for SMB and mid-market — partial overlap with Syntel's Neos product line in distributed enterprise voice deployments.
- Yeastar: China-based provider of IP PBX (P-Series, S-Series) and unified communications solutions targeting SMB and mid-market — emerging competitor to Syntel in cost-sensitive voice deployments.
- 3CX: Software-based IP PBX (on-premise and cloud) widely adopted by SMBs — emerging alternative to traditional hardware EPABX that Syntel distributes in India.
Broad incumbents
- Panasonic (Panasonic Connect): Enterprise communications (SIP phones, PBX, KX-NS series) and surveillance products — competes with Syntel across both voice (PBX/IP phones) and surveillance (cameras/NVRs) categories in India.
- Cisco: Broad incumbent providing unified communications (Cisco BroadWorks, Webex Calling), networking, and collaboration — overlaps Syntel's voice and networking pillars and competes in large enterprise accounts in India.
Direct peers
- Mitel: Pure-play enterprise communications vendor with MiVoice Business (on-premise PBX) and cloud solutions — direct competitor to Syntel's Neos/Alcatel-Lucent voice portfolio in the mid-market segment.
- Avaya: Enterprise telephony and contact center vendor with globally deployed IP PBX and unified communications platforms — competes directly with Syntel's Neos EPABX and Alcatel-Lucent distribution in large enterprise deals.
- Matrix Comsec: Indian manufacturer of business telephone systems (EPABX/PBX), IP-PBX, intercoms, and surveillance — competes with Syntel on home soil across both voice and security product categories.
- Alcatel-Lucent Enterprise: Global provider of enterprise telephony (OmniPCX Enterprise, OXO Connect, IP/SIP phones) — the same product family Syntel distributes and competes against in India. Direct overlap in EPABX and IP handsets.
- NEC Corporation (NEC Enterprise Solutions): Global vendor of enterprise communications platforms (UNIVERGE SL/SV series IP PBX) and SIP phones — direct competitor for on-premise voice systems in India and other markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Syntel Telecom social profiles
Digital presenceSyntel Telecom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Syntel Telecom leadership team
Management profileNumber of profiles
Profiles1 record
Syntel Telecom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Syntel Telecom M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Syntel Telecom
What does Syntel Telecom do?
Syntel by Arvind manufactures its proprietary Neos EPABX telephone exchange systems and NEOphone IP/digital phones, while also distributing Alcatel-Lucent enterprise communication platforms, Altai wireless networking gear, and its own surveillance cameras, NVRs, PoE switches, and NE Series Interactive Flat Panel Displays. The company delivers end-to-end system integration services across four solution pillars: enterprise communication, network infrastructure, audio-visual integration, and security and surveillance for business customers across India.
Is Syntel Telecom a public or private company?
Syntel Telecom is a private company. It is classified as corporate owned and is currently operating.
When was Syntel Telecom founded?
Syntel Telecom was founded in 2016. It employs 251 to 500 people.
Where is Syntel Telecom based?
Syntel Telecom is headquartered in Pune, India, in the Asia region.
How does Syntel Telecom make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are system Integration Services and distribution Revenue.
Who are Syntel Telecom's main competitors?
Emerging players on record are Epygi Technologies, Yeastar and 3CX. Broad incumbents are Panasonic (Panasonic Connect) and Cisco. Direct peers are Mitel, Avaya, Matrix Comsec, Alcatel-Lucent Enterprise and NEC Corporation (NEC Enterprise Solutions).
Does Syntel Telecom have an API?
No public API is recorded for Syntel Telecom.
What industry is Syntel Telecom in?
Syntel Telecom's product category is Enterprise Telecommunications Equipment. Its primary akta.pro industry code is HDAFAIAJ, VoIP/ATA & Integrated Voice Gateways (CPE). Its NAICS code is 3342 and its SIC code is 7385.