Tilbury District Family Health Team

What Tilbury District Family Health Team does

The Tilbury District Family Health Team (TDFHT) is a not-for-profit, interdisciplinary primary healthcare organization established around 2016 and headquartered at 22 Mill Street West, Tilbury, Ontario, with a secondary office at 197 St. Clair Street, Chatham. It is licensed and funded under Ontario's Family Health Team framework through the Ministry of Health and Long-Term Care, and operates as a publicly funded healthcare provider delivering services free at the point of care to a roster of approximately 15,000 enrolled rural patients across the Chatham-Kent region. The organization is governed by a volunteer Board of Directors of 7–12 members and led by Executive Director Sara Dalo and Physician Lead Dr. Jean-Marc Beausoleil.

TDFHT's clinical model is built around team-based care delivered by an interprofessional staff that includes family physicians, nurse practitioners, registered nurses, social workers, pharmacists, registered dietitians, kinesiologists, and respiratory therapists. Its program portfolio spans Diabetes Services, Foot Care, Kinesiology, Lung Health, Mental Health/Social Work, Nutrition, Phlebotomy, Smoking Cessation, Urgent Care, and Virtual Care. Technology is conventional healthcare IT: an Electronic Medical Record system for patient records, virtual-care and telehealth platforms (Ontario TeleMedicine, Medeo Health, Skype, FaceTime), and online patient self-registration and booking via tdfht.ca. The October 2023 ransomware attack on third-party IT partner TransForm Shared Services Organization — disclosed publicly in May 2024 and currently under IPC/Ontario investigation — is the most significant operational risk event on record.

The go-to-market is direct-to-patient: enrollees self-refer or are referred by physicians or nurse practitioners, registration is handled online or by voicemail, and online booking is available for physician appointments. The organization partners with the Ontario Health Team, CMHA Lambton Kent (mental health crisis response), Southwest Ontario Aboriginal Health Access Centre (SOAHAC), and six regional hospitals to extend service reach. Marketing is executed primarily through the organization's website and Facebook page, alongside community outreach. No private equity, strategic investor, or parent entity holds an ownership stake, consistent with Ontario FHT governance norms.

Name

Tilbury District Family Health Team

Legal name

Tilbury District Family Health Team

Website

https://tdfht.ca

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Tilbury District Family Health Team is a not-for-profit, Ontario publicly funded interdisciplinary primary care provider delivering team-based health programs to roughly 15,000 enrolled rural patients across Tilbury and Chatham, Ontario, through family physicians, nurse practitioners, allied health professionals, and virtual care.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Other Health Practitioners (6213), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAF

Value-Based Primary Care Organizations (Risk-Bearing)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Primary healthcare services
• Interdisciplinary health team
• Rural family medicine
• Chronic disease management
• Telehealth consultations

Headquarters

HQ city

Tilbury

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Publicly Funded Healthcare Services: TDFHT operates as a not-for-profit Family Health Team funded through Ontario's public healthcare system. Services are provided to enrolled patients as part of the provincial primary care framework, with funding from the Ministry of Health and Long-Term Care.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Tilbury District Family Health Team (TDFHT) is a not-for-profit interdisciplinary primary healthcare organization delivering team-based care to approximately 15,000 enrolled patients across Tilbury and Chatham, Ontario. It provides clinical programs in diabetes, foot care, kinesiology, lung health, mental health/social work, nutrition, phlebotomy, smoking cessation, and urgent care, along with virtual care/telehealth services, supported by an interprofessional staff of family doctors, nurse practitioners, nurses, social workers, pharmacists, dietitians, and respiratory therapists.

Product overview

Tilbury District Family Health Team is an interdisciplinary primary healthcare organization offering a coordinated suite of health programs and services. The organization operates a core set of clinical programs including Diabetes Services, Foot Care, Kinesiology, Lung Health, Mental Health/Social Work, Nutrition, Phlebotomy, Smoking Cessation, and Urgent Care. These programs are delivered by an interprofessional team of healthcare professionals including family doctors, nurse practitioners, nurses, social workers, pharmacists, and dietitians. Supplementary services include Virtual Care (telehealth consultations via Ontario TeleHealth Network), patient education programs like Healthy Minds 4 Life, and community wellness initiatives like Team Unbreakable youth running program. The organization serves approximately 15,000 patients across two locations in Tilbury and Chatham, Ontario.

Differentiator

Problem solved

Functional benefit

Products and services

• Diabetes Services Diabetes management services providing education, monitoring, and support for patients with diabetes.
• Foot Care Services Professional foot care services for patients with foot-related health concerns.
• Kinesiology Program Kinesiology is the science of human movement. Kinesiologists work with patients to improve function through movement, including prevention and management of chronic conditions and assistance with physical rehabilitation.
• Lung Health Services Lung health services including breathing techniques training, proper medication use demonstration, and special tests like incentive spirometry conducted by a Registered Respiratory Therapist.
• Mental Health Services (Social Work) Individual counselling using various approaches individualized to support patient goals, and social prescribing to connect patients with community programs and services. Support areas include anxiety, depression, caregiver support, chronic pain, stress management, and grief.
• Nutrition Services Nutritional therapy provided by a registered dietitian for acute and chronic diseases, disease prevention, and healthy living. Available in group settings for topics including healthy eating, cholesterol, and weight management.
• Ontario Telehealth Network Provincial telehealth services allowing patients to access healthcare consultations remotely through video and audio technologies.
• Phlebotomy Services Blood work and laboratory services for patient diagnostics.
• Smoking Cessation Program Program helping patients quit smoking and manage tobacco addiction.
• Urgent Care Urgent care services for patients needing immediate medical attention. Available weekdays with phone appointments and evening coverage.
• Virtual Care Virtual care using video and audio technologies (including Ontario TeleMedicine, Skype, FaceTime) for patient consultations rather than in-person visits. Available for physician appointments and urgent care phone visits.
• Healthy Minds 4 Life Education Series Comprehensive 5-part education series focused on mental health and wellness. Free program run by social workers. Topics include understanding mental health, building resilience, caregiver stress strategies, understanding anxiety, and understanding depression.
• Team Unbreakable Youth Running Program 10-week running program designed to support youth mental wellness through physical activity, connection, and resilience building. Open to youth ages 14-18.
• Annual Flu Shot Clinics Seasonal flu vaccination clinics offered at the Tilbury office by appointment only.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• TransForm Shared Services OrganizationcoreTechnology or Integration · 23 October 2023Third-party IT and procurement partner that maintains TDFHT's network and operational data servers. Experienced a ransomware attack in October 2023 that affected data stored on shared drives.
• Ontario Health Team PartnerscoreStrategic or Co-development PartnerActive participation in healthcare transformation efforts with Ontario Health Team partners including local hospitals to identify and address service gaps and enhance care delivery.
• Chatham-Kent Health AllianceminorStrategic or Co-development PartnerLocal hospital partner included in the cyber incident response coordinated through TransForm Shared Services Organization.
• Bluewater HealthminorStrategic or Co-development PartnerLocal hospital partner included in the cyber incident response coordinated through TransForm Shared Services Organization.
• Erie Shores HealthCareminorStrategic or Co-development PartnerLocal hospital partner included in the cyber incident response coordinated through TransForm Shared Services Organization.
• Hôtel-Dieu Grace HealthcareminorStrategic or Co-development PartnerLocal hospital partner included in the cyber incident response coordinated through TransForm Shared Services Organization.
• Windsor Regional HospitalminorStrategic or Co-development PartnerLocal hospital partner included in the cyber incident response coordinated through TransForm Shared Services Organization.
• CMHA Lambton KentminorStrategic or Co-development PartnerMental health crisis support partner providing the Mental Health First Response Team for patients in crisis situations.
• Southwest Ontario Aboriginal Health Access Centre (SOAHAC)minorStrategic or Co-development PartnerIndigenous health services partner providing mental health, addiction, primary care, and traditional healing services referred to by TDFHT social workers.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• North York Family Health Team: Ontario Family Health Team operating in North York with the same interdisciplinary model (physicians, NPs, social workers, dietitians) under the same provincial FHT funding framework. Directly comparable on structure, funding model, and service scope.
• South East Toronto Family Health Team: Ontario FHT providing interdisciplinary primary care in south-east Toronto with a comparable team composition and Ministry-funded operating model. Closest structural analog to TDFHT outside of southwestern Ontario.
• Hamilton Family Health Team: Multi-site Ontario Family Health Team operating under the same Ministry funding framework with an interdisciplinary primary care model including physicians, NPs, mental health counsellors, and dietitians. Directly comparable governance and funding structure.
• Huron Perth Family Health Team: Southwestern Ontario FHT serving rural communities adjacent to Chatham-Kent with the same interdisciplinary team-based model and provincial Ministry funding. Strong geographic and demographic comparability to TDFHT's rural catchment.
• Dufferin Area Family Health Team: Rural Ontario FHT operating an interdisciplinary primary care model with multiple allied health professionals (dietitians, mental health, kinesiology equivalents) under the same provincial funding framework. Strong structural analog for a small-town FHT.
• Barrie Family Health Team: Ontario FHT operating multiple sites with an interdisciplinary primary care model funded through the same Ministry framework. Comparable service breadth (chronic disease, mental health, nutrition programs) and multi-site operating model.
• Group Health Centre: Community-governed interdisciplinary primary care organization in Sault Ste. Marie offering physician and allied health services under a non-profit model similar in structure and mission to TDFHT. Comparable as a multi-disciplinary primary care provider in northern/rural Ontario.

Others

• Canadian Mental Health Association (Lambton Kent): TDFHT's formal mental health crisis response referral partner (Mental Health First Response Team). Comparable as a regional mental health service provider in the same Lambton-Kent geography and overlapping patient population.

Broad incumbents

• Alliance for Healthier Communities: Ontario association representing Community Health Centres, Indigenous Health Access Centres, and similar interdisciplinary primary care organizations. TDFHT operates under a parallel model and is thematically aligned with the Alliance's membership.
• Ontario Health (Health System): Provincial health agency that oversees Ontario Health Teams and regional health system planning in which TDFHT actively participates. The upstream payer/convener that shapes FHT funding policy and OHT integration direction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TDFHT
• Xx.com/TilburyFHT
• LinkedInlinkedin.com/company/tilbury-district-family-health-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tilbury District Family Health Team