What Advance Care Agency Pty Ltd does

Advance Care Agency Pty Ltd is a privately held, for-profit Australian registered NDIS service provider and aged care agency headquartered in Sydney (Blacktown). Founded in 2019, the company delivers personalised in-home care, Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Short and Medium Term Accommodation (STA/MTA), Home Care Packages, community nursing, dementia care and psychosocial support across eight locations in NSW, ACT, South Australia and Tasmania. Services are delivered by Registered Nurses, Enrolled Nurses, psychosocial recovery coaches and trained support workers, with multilingual coordination, Auslan support, 24/7 on-call coverage and culturally matched worker placement cited as differentiators.

The product portfolio spans more than 25 discrete service lines organised into NDIS core and capacity building supports, accommodation services, Home Care Packages, and a Staffing Solutions vertical that places clinicians into aged care facilities, hospitals and disability services. Underlying technology is non-proprietary — no platform, app or API was disclosed — and the company relies on its website, enquiry forms and an inbound content programme (blog, YouTube, Instagram, Facebook, Pinterest) to acquire participants.

Revenue is generated through NDIA-managed, plan-managed and self-managed participant plans, Australian Government Home Care Package funding, private/out-of-pocket fees and B2B staffing placements. Pricing follows the NDIS Pricing Arrangements and Price Limits; the company emphasises transparent pricing and no exit fees. GTM is sales-led and direct, converting enquiries via free kick-off consultations, with no disclosed external funding, acquisitions, or parent company.

Name

Advance Care Agency Pty Ltd

Legal name

Advance Care Agency Pty Ltd

Website

https://advancecareagency.com.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Advance Care Agency Pty Ltd is a registered Australian NDIS and aged care provider delivering in-home care, supported accommodation, community nursing and staffing solutions across eight cities in NSW, ACT, SA and Tasmania.

Ownership category

akta.pro rank

Product category

Disability and Aged Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

akta.pro secondary industries

Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Private-Duty Caregiver Staffing Agencies (HSABAMAB), In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Transportation & Errands (Non-Emergency) (HLADAGAF)

Keywords

• Disability support services
• Aged care services
• NDIS service provision
• Home care packages
• Supported independent living

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. NDIS Funded Services: Revenue is generated through providing registered NDIS services funded under participant plans. Services include core supports (daily activities, transport, community participation), capacity building supports (therapy, training), and capital supports (assistive technology). Works with NDIA-managed, plan-managed, and self-managed participants.
2. Home Care Packages: Government-subsidised aged care services for seniors, funded through Australian Government Home Care Package program. Provides personal care, clinical care, household tasks, and allied health services.
3. Private/Out-of-Pocket Services: Services for private clients not covered by NDIS or Home Care Packages. Enquiry form includes 'Private Services' as a service option.
4. Staffing Solutions: Provides staffing services to aged care facilities, disability services, and hospitals. Places qualified nurses and support workers in healthcare settings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Advance Care Agency Pty Ltd is a registered NDIS service provider and aged care agency delivering personalised in-home disability and aged care services across Australia. The company offers Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Home Care Packages, community nursing, dementia care, plan management, support coordination, and staffing solutions to aged care facilities, disability services, and hospitals. Services are delivered by registered nurses, enrolled nurses, and trained support workers across eight Australian locations.

Product overview

Advance Care Agency Pty Ltd is a registered NDIS service provider and aged care agency offering a comprehensive suite of disability and healthcare support services across Australia. The company operates as a unified service delivery platform combining Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Home Care Packages, and various core NDIS support categories. The product portfolio centers on personalized in-home care and accommodation services, including daily personal activities, household tasks, community nursing, dementia care, and psychosocial support. The company also provides staffing solutions for aged care facilities and disability services, with Plan Management and Support Coordination services to help participants navigate NDIS funding. Services are delivered across multiple Australian cities including Sydney, Canberra, Newcastle, Adelaide, Hobart, Orange, Dubbo, and Mount Druitt through a network of trained support workers, registered nurses, and care coordinators.

Differentiator

Problem solved

Functional benefit

Products and services

• NDIS Services

Quantifiable outcome

• 178+ customers supported, 128+ happy customers reported

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aruma: One of Australia's largest disability and NDIS service providers, offering SIL, SDA, in-home support, and community participation across multiple states. Directly comparable to Advance Care Agency in service mix and customer base, though significantly larger in scale.
• Life Without Barriers: Major Australian NDIS, aged care, and community services provider delivering in-home support, accommodation, and mental health services nationwide. Highly comparable service portfolio and target populations to Advance Care Agency.
• Achieve Australia: Sydney-headquartered NDIS and disability provider offering SIL, community participation, and supported employment. Operates in overlapping NSW geography with similar customer cohorts and service categories.
• Sunnyfield: Australian disability services organisation providing accommodation, in-home support, and community participation under NDIS. Comparable mid-size operator with similar service delivery model.
• New Horizons Enterprises: NSW-based NDIS and aged care provider offering supported independent living, in-home care, and community participation. Overlapping geographic and service footprint with Advance Care Agency in the Sydney/NSW market.
• Home Instead Australia: National in-home aged and disability care provider offering personal care, companionship, and dementia support. Directly comparable in-home care service model and Australian customer base.
• KinCare: Major Australian in-home care provider delivering personal care, nursing, and domestic assistance under Home Care Packages and private arrangements. Comparable service portfolio and customer demographic.

Broad incumbents

• Australian Unity: Large diversified mutual offering Home Care Packages, residential aged care, NDIS support, and retirement living. Overlaps with Advance Care Agency's aged care and disability services but operates as a much broader financial services and healthcare conglomerate.
• Bolton Clarke: One of Australia's largest not-for-profit home nursing, aged care, and retirement living providers. Comparable in-home aged care and community nursing services, though operating at significantly larger scale.
• Silverchain: Established Australian provider of home health, nursing, and aged care services, including hospital-in-the-home and personal care. Comparable community nursing and home-based care model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@advancecareagency
• Facebookfacebook.com/advancecareagency
• Instagraminstagram.com/advancecareagency
• Pinterestpinterest.com.au/advancecareagency
• Xx.com/AdvanceCareAu

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advance Care Agency Pty Ltd