Aspen Claims Service

Name

Aspen Claims Service

Legal name

Aspen Claims Service, Inc.

Website

https://claimsadjusters.co

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Aspen Claims Service is a privately held, nationwide independent insurance claims adjusting firm serving property and casualty carriers, TPAs, and self-insured entities through a network of 11,000+ licensed adjusters across the lower 48 states.

Ownership category

akta.pro rank

Product category

Independent Insurance Claims Adjusting Services

NAICS

Claims Adjusting (524291)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industries

Catastrophe Claims & Loss Adjustment Services (FSAOACAO), Third-Party Administrator (TPA) & Program Administrator Services (FSAJALAF)

Keywords

• Insurance claims adjusting
• Property loss claims
• Catastrophe claims response
• Third-party claims administration
• Claims management services

Headquarters

HQ city

Parker

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Claims Adjusting Services: Fees for property and casualty insurance claims adjusting services including daily claims, catastrophe response, large loss handling, and underwriting inspections. Services priced per assignment based on claim type, complexity, and geographic location.
2. Third-Party Administrator (TPA) Services: Comprehensive claims administration services including claims management, risk assessment, subrogation and recovery, from first notice of loss through final settlement.
3. Ladder Assist Services: Roof inspection services through sister company Ladder Works, including Ladder Assist Plus and SoloScope options. Fees per inspection based on property type and inspection scope.
4. Underwriting Inspections: Property inspection services for insurance underwriting purposes, including physical inspections, risk assessments, and detailed reporting for policy binding decisions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Aspen Claims Service is a nationwide independent insurance claims adjusting firm providing residential and commercial property claims handling through a network of 11,000+ licensed adjusters across the lower 48 states. Its core offerings span daily claims, catastrophe response, large loss adjustments, underwriting inspections, reinspection/quality assurance, SoloScope inspections, and third-party administrator (TPA) claims administration services. All work is delivered under the proprietary Claims Plus Approach™ methodology with 24/7 availability, 7-day-or-less final report turnaround, 24-hour policyholder contact, and customized integration with carrier systems.

Product overview

Aspen Claims Service operates as a nationwide independent insurance claims adjusting firm offering a comprehensive suite of services through its Claims Plus Approach™ framework. The core portfolio includes Daily Claims, Catastrophe Claims, Property Claims, and Large Loss adjusting services, supplemented by specialized offerings such as SoloScope™ (comprehensive inspections without carrier adjuster presence), Ladder Assist (roof inspection support via sister company Ladder Works), and Underwriting Inspections. The company also provides Third-Party Administrator (TPA) Services and Reinspection/quality assurance services. All operations are supported by proprietary software integrating with carrier systems, 24/7 availability, and a network of licensed adjusters across the lower 48 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Daily Claims Nationwide network of independent insurance claims adjusters handling residential and commercial property claims of any size in rural and urban areas, including full field adjustments, virtual adjusting, scope verification, and desk/file review services for insurance carriers.
• Catastrophe Claims Rapid deployment of experienced CAT claims adjusters available 24/7 throughout the lower 48 states to handle residential and commercial catastrophe claims following natural disasters, including hurricane, hail, tornado, wildfire, and severe storm events.
• Property Claims Comprehensive property claims services covering wind, hail, fire, water, hurricane, tornado, earthquake, structural collapse, lightning, and other property damage types for residential and commercial properties.
• Large Loss Claims adjusting services for large-scale residential and commercial property damage claims requiring coordination of multiple experts and detailed documentation to properly assess the scope of damage.
• Underwriting Inspections Property inspections for insurance underwriting including walk-around, drive-by, roof, interior, diagram, electrical, plumbing, heating, solid fuel burning assessments, insurance-to-value analysis, and general risk assessment for policy binding decisions.
• Reinspection Services Reinspection and quality assurance services to resolve disputed claims, including on-site evaluation with policyholder and contractor, detailed documentation of repairs, and the ReScope quality control program for assessing accuracy of previous adjusting work.
• SoloScope Comprehensive inspection service where a licensed claims adjuster conducts a full interior, exterior, and roof inspection, provides detailed photos and a scope sheet, and delivers a same-day report without requiring the carrier adjuster to be present on site.
• Ladder Assist Roof inspection services provided through sister company Ladder Works, including Ladder Assist Plus (full roof inspection by ladder rep) and the SoloScope full-service option for challenging roof access situations.
• TPA Services Third-Party Administrator services for Property and Casualty insurance including claims management from first notice of loss through investigation, assessment, and settlement, plus risk assessment and subrogation and recovery services.

Quantifiable outcome

• 7 days or less turnaround time for final reports
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Ladder WorkscoreStrategic or Co-development PartnerSister company providing comprehensive ladder assist services for challenging roof inspections. Offers Ladder Assist Plus and SoloScope options. Operates nationwide with network of ladder representatives. Services include roof inspections, comprehensive reports, and full-service loss evaluation.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sedgwick: Sedgwick is one of the largest global claims management and adjusting firms, serving property & casualty insurance carriers with daily, CAT, and large-loss claims services. Directly comparable in product scope (independent claims adjusting, TPA, large loss) but materially larger and broader in geographic and line-of-business coverage.
• Crawford & Company: Crawford & Company is a long-standing, publicly-traded global claims solutions provider offering independent adjusting, third-party administration, and large-loss services to property & casualty carriers. Comparable in core service lines (daily claims, CAT, TPA) but with global footprint and broader service portfolio.

Direct peers

• Eberl Claims Service: Eberl Claims Service is an independent insurance claims adjusting firm providing property claims handling, CAT response, and quality assurance services to insurance carriers. Direct peer in product, customer base (P&C carriers), and distribution (per-claim, quote-based pricing).
• Engle Martin & Associates: Engle Martin is a national independent insurance adjusting firm providing property and casualty claims adjusting, large-loss handling, and TPA-adjacent services to insurance carriers. Closely comparable to Aspen in customer profile, service breadth, and per-claim pricing model.
• Alacrity Solutions: Alacrity Solutions is a claims management and independent adjusting firm serving property & casualty carriers with daily claims, catastrophe response, and TPA services. Comparable customer base and core service lines, with overlapping technology-enabled claims workflow offerings.

Emerging players

• Pilot Catastrophe Services: Pilot Catastrophe Services specializes in catastrophe claims deployment for property insurers, providing surge adjuster capacity after major natural disasters. Direct overlap with Aspen's CAT claims service line, though Pilot is more focused on catastrophe-only deployment versus Aspen's full daily plus CAT model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AspenClaims
• Facebookfacebook.com/people/Aspen-Claim-Service/61575606999965
• LinkedInlinkedin.com/company/aspen-claims-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aspen Claims Service