Aspen Claims Service
Aspen Claims Service is a privately held, nationwide independent insurance claims adjusting firm serving property and casualty carriers, TPAs, and self-insured entities through a network of 11,000+ licensed adjusters across the lower 48 states.
- Company typePrivate
- Founded2008
- HeadquartersParker, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
Aspen Claims Service firmographics
Firmographics- Name
- Aspen Claims Service
- Legal name
- Aspen Claims Service, Inc.
- Website
- https://claimsadjusters.co
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Aspen Claims Service is a privately held, nationwide independent insurance claims adjusting firm serving property and casualty carriers, TPAs, and self-insured entities through a network of 11,000+ licensed adjusters across the lower 48 states.
- Ownership category
- akta.pro rank
Aspen Claims Service industry classification
Industry- Product category
- Independent Insurance Claims Adjusting Services
- NAICS
- Claims Adjusting (524291)
- akta.pro primary industry
- Claims Advocacy & Loss Recovery Services (FSAEADAH)
- akta.pro secondary industries
- Catastrophe Claims & Loss Adjustment Services (FSAOACAO), Third-Party Administrator (TPA) & Program Administrator Services (FSAJALAF)
Keywords
Where Aspen Claims Service is headquartered
LocationHeadquarters
- HQ city
- Parker
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Aspen Claims Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Claims Adjusting Services: Fees for property and casualty insurance claims adjusting services including daily claims, catastrophe response, large loss handling, and underwriting inspections. Services priced per assignment based on claim type, complexity, and geographic location.
- Third-Party Administrator (TPA) Services: Comprehensive claims administration services including claims management, risk assessment, subrogation and recovery, from first notice of loss through final settlement.
- Ladder Assist Services: Roof inspection services through sister company Ladder Works, including Ladder Assist Plus and SoloScope options. Fees per inspection based on property type and inspection scope.
- Underwriting Inspections: Property inspection services for insurance underwriting purposes, including physical inspections, risk assessments, and detailed reporting for policy binding decisions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Aspen Claims Service product offering
Product offeringCore offering
Aspen Claims Service is a nationwide independent insurance claims adjusting firm providing residential and commercial property claims handling through a network of 11,000+ licensed adjusters across the lower 48 states. Its core offerings span daily claims, catastrophe response, large loss adjustments, underwriting inspections, reinspection/quality assurance, SoloScope inspections, and third-party administrator (TPA) claims administration services. All work is delivered under the proprietary Claims Plus Approach™ methodology with 24/7 availability, 7-day-or-less final report turnaround, 24-hour policyholder contact, and customized integration with carrier systems.
Product overview
Aspen Claims Service operates as a nationwide independent insurance claims adjusting firm offering a comprehensive suite of services through its Claims Plus Approach™ framework. The core portfolio includes Daily Claims, Catastrophe Claims, Property Claims, and Large Loss adjusting services, supplemented by specialized offerings such as SoloScope™ (comprehensive inspections without carrier adjuster presence), Ladder Assist (roof inspection support via sister company Ladder Works), and Underwriting Inspections. The company also provides Third-Party Administrator (TPA) Services and Reinspection/quality assurance services. All operations are supported by proprietary software integrating with carrier systems, 24/7 availability, and a network of licensed adjusters across the lower 48 states.
Differentiator
Problem solved
Functional benefit
Products and services
- Daily Claims Nationwide network of independent insurance claims adjusters handling residential and commercial property claims of any size in rural and urban areas, including full field adjustments, virtual adjusting, scope verification, and desk/file review services for insurance carriers.
- Catastrophe Claims Rapid deployment of experienced CAT claims adjusters available 24/7 throughout the lower 48 states to handle residential and commercial catastrophe claims following natural disasters, including hurricane, hail, tornado, wildfire, and severe storm events.
- Property Claims Comprehensive property claims services covering wind, hail, fire, water, hurricane, tornado, earthquake, structural collapse, lightning, and other property damage types for residential and commercial properties.
- Large Loss Claims adjusting services for large-scale residential and commercial property damage claims requiring coordination of multiple experts and detailed documentation to properly assess the scope of damage.
- Underwriting Inspections Property inspections for insurance underwriting including walk-around, drive-by, roof, interior, diagram, electrical, plumbing, heating, solid fuel burning assessments, insurance-to-value analysis, and general risk assessment for policy binding decisions.
- Reinspection Services Reinspection and quality assurance services to resolve disputed claims, including on-site evaluation with policyholder and contractor, detailed documentation of repairs, and the ReScope quality control program for assessing accuracy of previous adjusting work.
- SoloScope Comprehensive inspection service where a licensed claims adjuster conducts a full interior, exterior, and roof inspection, provides detailed photos and a scope sheet, and delivers a same-day report without requiring the carrier adjuster to be present on site.
- Ladder Assist Roof inspection services provided through sister company Ladder Works, including Ladder Assist Plus (full roof inspection by ladder rep) and the SoloScope full-service option for challenging roof access situations.
- TPA Services Third-Party Administrator services for Property and Casualty insurance including claims management from first notice of loss through investigation, assessment, and settlement, plus risk assessment and subrogation and recovery services.
Quantifiable outcome
- 7 days or less turnaround time for final reports
- +3 more outcomes
Companies that use Aspen Claims Service
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
Aspen Claims Service technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Aspen Claims Service partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ladder WorkscoreSister company providing comprehensive ladder assist services for challenging roof inspections. Offers Ladder Assist Plus and SoloScope options. Operates nationwide with network of ladder representatives. Services include roof inspections, comprehensive reports, and full-service loss evaluation.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Aspen Claims Service competitors and assessment
Company assessmentBroad incumbents
- Sedgwick: Sedgwick is one of the largest global claims management and adjusting firms, serving property & casualty insurance carriers with daily, CAT, and large-loss claims services. Directly comparable in product scope (independent claims adjusting, TPA, large loss) but materially larger and broader in geographic and line-of-business coverage.
- Crawford & Company: Crawford & Company is a long-standing, publicly-traded global claims solutions provider offering independent adjusting, third-party administration, and large-loss services to property & casualty carriers. Comparable in core service lines (daily claims, CAT, TPA) but with global footprint and broader service portfolio.
Direct peers
- Eberl Claims Service: Eberl Claims Service is an independent insurance claims adjusting firm providing property claims handling, CAT response, and quality assurance services to insurance carriers. Direct peer in product, customer base (P&C carriers), and distribution (per-claim, quote-based pricing).
- Engle Martin & Associates: Engle Martin is a national independent insurance adjusting firm providing property and casualty claims adjusting, large-loss handling, and TPA-adjacent services to insurance carriers. Closely comparable to Aspen in customer profile, service breadth, and per-claim pricing model.
- Alacrity Solutions: Alacrity Solutions is a claims management and independent adjusting firm serving property & casualty carriers with daily claims, catastrophe response, and TPA services. Comparable customer base and core service lines, with overlapping technology-enabled claims workflow offerings.
Emerging players
- Pilot Catastrophe Services: Pilot Catastrophe Services specializes in catastrophe claims deployment for property insurers, providing surge adjuster capacity after major natural disasters. Direct overlap with Aspen's CAT claims service line, though Pilot is more focused on catastrophe-only deployment versus Aspen's full daily plus CAT model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Aspen Claims Service social profiles
Digital presenceAspen Claims Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aspen Claims Service leadership team
Management profileNumber of profiles
Profiles1 record
Aspen Claims Service subsidiaries and ownership
Company hierarchySubsidiaries1 record
Aspen Claims Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aspen Claims Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aspen Claims Service
What does Aspen Claims Service do?
Aspen Claims Service is a nationwide independent insurance claims adjusting firm providing residential and commercial property claims handling through a network of 11,000+ licensed adjusters across the lower 48 states. Its core offerings span daily claims, catastrophe response, large loss adjustments, underwriting inspections, reinspection/quality assurance, SoloScope inspections, and third-party administrator (TPA) claims administration services. All work is delivered under the proprietary Claims Plus Approach™ methodology with 24/7 availability, 7-day-or-less final report turnaround, 24-hour policyholder contact, and customized integration with carrier systems.
Is Aspen Claims Service a public or private company?
Aspen Claims Service is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Aspen Claims Service founded?
Aspen Claims Service was founded in 2008. It employs 101 to 250 people.
Where is Aspen Claims Service based?
Aspen Claims Service is headquartered in Parker, United States, in the North America region.
How does Aspen Claims Service make money?
Four revenue lines are on record. Claims Adjusting Services are the primary driver. The others are third-Party Administrator (TPA) Services, ladder Assist Services and underwriting Inspections.
Who are Aspen Claims Service's main competitors?
Broad incumbents on record are Sedgwick and Crawford & Company. Direct peers are Eberl Claims Service, Engle Martin & Associates and Alacrity Solutions. Pilot Catastrophe Services is listed as an emerging player.
Does Aspen Claims Service have an API?
No public API is recorded for Aspen Claims Service.
What industry is Aspen Claims Service in?
Aspen Claims Service's product category is Independent Insurance Claims Adjusting Services. Its primary akta.pro industry code is FSAEADAH, Claims Advocacy & Loss Recovery Services, with a secondary code of FSAOACAO, Catastrophe Claims & Loss Adjustment Services. Its NAICS code is 524291.