Matrix Imaging
Matrix Imaging Products, Inc. is a privately held, California-based document imaging and content management company, founded in 1996, that provides document scanning, microform conversion, cloud document management, and ERP-integrated ECM services to healthcare, government, education, entertainment, and law enforcement organizations in the United States.
- Company typePrivate
- Founded1996
- HeadquartersFountain Valley, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Matrix Imaging does
Matrix Imaging Products, Inc., founded in 1996 and headquartered in Fountain Valley, California, is a privately held document imaging and content management company serving regulated and records-intensive organizations in the United States. The company operates four conversion facilities across Orange County and Los Angeles County equipped with high-speed scanners, plus a 55,000 square foot cloud hosting facility in Irvine, California designed to Zone 4 earthquake specifications with N+1 redundant power and cooling, an on-site network operations center, and diesel generator backup. Its service portfolio spans professional document scanning (paper, large format, microfiche, microfilm), a subscription cloud document management platform (Matrix Cloud), Virtual Mailroom managed services, document capture and archival storage software, and enterprise content management integrations with SAP, Microsoft SharePoint, PeopleSoft, Microsoft Office, mainframe terminal emulators, and .NET applications.
The core technology stack combines document capture hardware, OCR-based text extraction, workflow routing, and the Matrix Cloud platform, which is hosted in Matrix's own data center and certified to meet HIPAA and SEC 17a-4 record-keeping requirements with encryption, WORM storage, multi-factor authentication, and centralized access controls. The company employs 11-50 people and targets five primary verticals: Healthcare (Medicare/Medicaid enrollment, prior authorization, claims, hospital forms), Government (federal, state, county, municipal; FOIA, public records, court, DMV, land records), Education (K-12 and higher education student records, transcripts, financial aid), Entertainment (movie studio script scanning, production accounting, HR), and Law Enforcement (training records, chain of custody, evidentiary and administrative documentation).
Matrix Imaging generates revenue through a mix of project-based professional services for scanning and conversion, recurring cloud subscriptions for Matrix Cloud hosting, one-time software licensing, and managed services (Virtual Mailroom and healthcare-specific outsourcing). Pricing is quote-based, tailored to document volume, complexity, and integration scope, and is not publicly disclosed. The company is sold through a sales-led, enterprise field-sales motion via a toll-free number, direct email, on-site service delivery, and inbound free-consultation offers, supported by an educational blog, vertical-specific landing pages, and a LinkedIn presence. There is no disclosed external funding, parent company, or public listing, and the company appears to be independently owned.
Matrix Imaging firmographics
Firmographics- Name
- Matrix Imaging
- Legal name
- Matrix Imaging Products, Inc.
- Website
- https://matriximaginginc.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Matrix Imaging Products, Inc. is a privately held, California-based document imaging and content management company, founded in 1996, that provides document scanning, microform conversion, cloud document management, and ERP-integrated ECM services to healthcare, government, education, entertainment, and law enforcement organizations in the United States.
- Ownership category
- akta.pro rank
Matrix Imaging industry classification
Industry- Product category
- Document Management Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Document Scanning & Imaging (Paper-to-Digital Conversion) (BPAAAKAA)
Keywords
Where Matrix Imaging is headquartered
LocationHeadquarters
- HQ city
- Fountain Valley
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Matrix Imaging business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Document Scanning Services: Professional document scanning and conversion services transforming paper documents into electronic formats. Services include paper scanning, large format scanning, microfiche and microfilm conversion. Billed per project based on document volume and complexity.
- Cloud Document Management: Subscription-based cloud document storage and management services. Includes secure hosting, document retrieval, archiving, and multi-user access with 24/7 monitoring and security features.
- Document Management Software: Software licensing for document management, capture, and archival storage solutions. Includes implementation and configuration services.
- Virtual Mailroom Services: Managed services for mail processing including document capture, data entry, and workflow automation triggered upon document upload.
- Healthcare Document Processing: Specialized outsourcing services for healthcare organizations including Medicare enrollment automation, prior authorization processing, claims processing, and benefits enrollment automation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom project-based pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Matrix Imaging product offering
Product offeringCore offering
Matrix Imaging provides professional document scanning, imaging, and content management services. The company converts paper documents, microfiche, and microfilm into digital formats using high-speed scanners and OCR technology, then hosts and manages the digitized files in its HIPAA and SEC 17a-4 compliant Matrix Cloud platform. Offerings also include virtual mailroom services and ERP integrations with SAP, PeopleSoft, and Microsoft SharePoint for enterprise and government clients.
Product overview
Matrix Imaging offers an integrated document management ecosystem combining cloud-based services with professional scanning and conversion solutions. The core offering centers on the Matrix Cloud platform for cloud document management, paired with Document Scanning Services, Microfiche & Microfilm Services, Virtual Mailroom, and Document Management Integration services. Supporting solutions include Document Scanners (hardware), Document Capture (software), Document Management (software), and Archival Storage. The portfolio enables organizations to transition from paper-based workflows to digital document management, with ERP integrations (SAP, PeopleSoft, SharePoint) providing seamless access to documents within existing business applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Matrix Cloud Cloud-based document management system providing secure online file storage, cloud file sharing, document retrieval, and archiving with 24/7 monitoring, advanced search, scalable storage, multi-factor authentication, and SEC 17a-4 compliance for enterprise and government clients.
- Document Scanning & Services Paper and large format document scanning services using high-speed, state-of-the-art scanners, with on-site or off-site capture and indexing capabilities for enterprise and government clients.
- Microfiche & Microfilm Services Conversion of microfiche and microfilm records into digital formats using specialized high-speed scanners, OCR technology, and skilled operators at four dedicated facilities.
- Virtual Mailroom Service that receives, opens, scans, and processes customer mail daily (invoices, claims, surveys, forms) and distributes digitized documents electronically, enabling automated workflow triggers upon upload.
- Document Management Integration Enterprise content management (ECM) and workflow integration services that seamlessly combine document management systems with ERP applications including SAP, PeopleSoft, Microsoft SharePoint, and Microsoft Office.
- Document Scanners Full line of document scanners including wide format scanners, scanner consumables, and maintenance services ranging from desktop to high-volume production scanning.
- Document Capture Document capture software solutions that normalize documents entering from email, mail, fax, and mobile devices, routing them to line-of-business applications or personnel for automated decision-making.
- Document Management Software Document management software providing easy find and retrieval, secure and remote access, version control, change tracking, reporting, and workflow capabilities as the core of business process automation.
- Archival Storage Archival storage software and hardware solutions providing backup and disaster recovery capabilities to protect information from system crashes, with simple setup and regulatory compliance.
Quantifiable outcome
- Frees up office space previously used for file cabinets and physical storage
- +2 more outcomes
Companies that use Matrix Imaging
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Matrix Imaging technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature5 records
Matrix Imaging partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights4 records
Matrix Imaging competitors and assessment
Company assessmentDirect peers
- Recordsforce: Document scanning and digital conversion company serving healthcare, government, education, and legal sectors with cloud-hosted document management. Most direct SMB-level competitor to Matrix Imaging in terms of services offered and verticals served.
- M-Files: AI-driven document and information management platform with metadata-based organization. Direct competitor to Matrix's cloud DMS and document management offerings, with stronger AI-extraction positioning.
- DocuWare: Cloud-based document management and workflow automation platform serving mid-market enterprises. Competes with Matrix Cloud on hosted DMS functionality and with Matrix's document capture/management software solutions.
- Access Information Management: Records management and document conversion specialist offering scanning, secure shredding, and cloud records storage. Competes head-to-head with Matrix in regulated, document-heavy verticals.
- ScanCafe: Consumer-focused photo and document scanning service with mail-in digitization workflows. Comparable to Matrix in core scanning technology and mail-in fulfillment model, though targeting different end customers.
Broad incumbents
- Iron Mountain: Global records-management and information-storage giant offering document scanning, secure shredding, and digital Records Management. Overlaps directly with Matrix Imaging's core scanning and cloud-hosted archival services but at vastly greater scale and geographic reach.
- Box: Cloud content management and collaboration platform with enterprise-grade security and compliance. Competes with Matrix Cloud for enterprise DMS workloads, though Box does not provide scanning/conversion services.
- Cintas Records Management: Offsite records storage, secure shredding, and document imaging arm of the large business services company. Overlaps with Matrix Imaging's scanning/archival services from a much larger enterprise-services platform.
Emerging players
- ABBYY: OCR, document capture, and intelligent document processing technology vendor. Comparable to Matrix in the OCR/image-to-text layer that underpins scan-to-search workflows, and a potential competitor in advanced capture.
Others
- Konica Minolta Business Solutions: Document scanning hardware manufacturer and managed document services provider. Comparable via the hardware scanner product line that Matrix resells, and competes in managed document services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Matrix Imaging social profiles
Digital presenceMatrix Imaging compliance and trust
Trust signalCompliance2 records
Matrix Imaging financial estimates
Financial estimateRevenue estimate
Valuation estimate
Matrix Imaging leadership team
Management profileNumber of profiles
Matrix Imaging funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Matrix Imaging M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Matrix Imaging
What does Matrix Imaging do?
Matrix Imaging provides professional document scanning, imaging, and content management services. The company converts paper documents, microfiche, and microfilm into digital formats using high-speed scanners and OCR technology, then hosts and manages the digitized files in its HIPAA and SEC 17a-4 compliant Matrix Cloud platform. Offerings also include virtual mailroom services and ERP integrations with SAP, PeopleSoft, and Microsoft SharePoint for enterprise and government clients.
Is Matrix Imaging a public or private company?
Matrix Imaging is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Matrix Imaging founded?
Matrix Imaging was founded in 1996. It employs 11 to 50 people.
Where is Matrix Imaging based?
Matrix Imaging is headquartered in Fountain Valley, United States, in the North America region.
How does Matrix Imaging make money?
Five revenue lines are on record. Document Scanning Services are the primary driver. The others are cloud Document Management, document Management Software, virtual Mailroom Services and healthcare Document Processing.
Who are Matrix Imaging's main competitors?
Direct peers on record are Recordsforce, M-Files, DocuWare, Access Information Management and ScanCafe. Broad incumbents are Iron Mountain, Box and Cintas Records Management. ABBYY is listed as an emerging player. Konica Minolta Business Solutions is listed as an others.
Does Matrix Imaging have an API?
No public API is recorded for Matrix Imaging.
What industry is Matrix Imaging in?
Matrix Imaging's product category is Document Management Services. Its primary akta.pro industry code is BPAAAKAA, Document Scanning & Imaging (Paper-to-Digital Conversion). Its NAICS code is 51821 and its SIC code is 7374.