Concord Counseling
Concord Counseling Services is a 501(c)(3) behavioral health agency founded in 1972 in Westerville, Ohio, delivering counseling, psychiatric, school-based, housing, and recovery services to 4,000+ clients of all ages annually across Central Ohio.
- Company typePrivate
- Founded1972
- HeadquartersWesterville, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Concord Counseling does
Concord Counseling Services is a private, 501(c)(3) community behavioral health agency founded in 1972 and headquartered at 700 Brooksedge Blvd., Westerville, Ohio, with secondary locations in Columbus (Pathway Clubhouse at 1203 East Broad Street and 1221 Art Space next door). The organization delivers a single integrated suite of outpatient behavioral health services — including individual and family counseling, psychiatric evaluation and medication management, school-based prevention/intervention, case management (CPST), the Renew program for transitional-aged youth, permanent supportive housing in partnership with Community Housing Network, senior transportation and support, vocational programs, respite, and free community support groups — to children, adolescents, adults, and seniors across Central Ohio.
Its underlying technology stack is conventional healthcare IT: electronic health records, with clinical retention of 10 years post-discharge (or to age 28 for minors), and an embedded Genoa Healthcare pharmacy. The organization holds CARF International's highest-possible accreditation and is an Ohio Department of Behavioral Health-accredited lead provider agency for the ADAMH Board of Franklin County.
Revenue is generated through a hybrid of ADAMH lead-provider government funding, third-party reimbursement from Medicaid/Medicare/commercial insurance on a fee-for-service basis, charitable donations (one-time and recurring monthly via Square), and in-kind support. The agency is governed by a community board (Franklin County, City of Westerville, OhioHealth, Otterbein University, Bailey Cavalieri, Hamilton Capital, and others) and is led by Executive Director Michael E. Preston with a CFO (Chuck Vranekovic) and Medical Director (Dr. Dena Gost).
Concord Counseling firmographics
Firmographics- Name
- Concord Counseling
- Legal name
- Concord Counseling Services
- Website
- https://concordcounseling.org
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Concord Counseling Services is a 501(c)(3) behavioral health agency founded in 1972 in Westerville, Ohio, delivering counseling, psychiatric, school-based, housing, and recovery services to 4,000+ clients of all ages annually across Central Ohio.
- Ownership category
- akta.pro rank
Concord Counseling industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Mental Health Counseling & Psychotherapy Services (EDALAFAB), Specialized Student Support (Foster/Homeless/Migrant/McKinney-Vento) (EDAJAIAJ)
Keywords
Where Concord Counseling is headquartered
LocationHeadquarters
- HQ city
- Westerville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Concord Counseling business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others
Revenue model
- Government Contracts and Grants: Concord receives funding as an ADAMH Board of Franklin County lead provider agency, receiving reimbursement for services provided with restrictions on payor source.
- Donations and Charitable Contributions: As a 501(c)(3) nonprofit, Concord accepts tax-deductible donations from individuals to enhance programming where traditional reimbursement does not cover costs. Donations are made through Square payment links.
- Client Service Reimbursement: Services are reimbursed through insurance, Medicaid, Medicare, and other payor sources. The organization provides care even when clients cannot pay total costs.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Concord Counseling product offering
Product offeringCore offering
Concord Counseling Services is a nonprofit community behavioral health agency that delivers outpatient mental health and substance use treatment, psychiatric evaluation and medication management, school-based prevention, case management, housing and vocational support, and psycho-social rehabilitation across Westerville and Central Ohio. As the ADAMH Board of Franklin County's designated lead provider, the agency serves clients ages 3 through 98 and operates community spaces (Pathway Clubhouse and 1221 Art Space) that integrate clinical care with recovery-oriented programming.
Product overview
Concord Counseling Services offers a comprehensive suite of behavioral health services as a unified nonprofit behavioral health center. The organization operates as a single integrated service model rather than a platform-plus-modules architecture, providing multiple interconnected programs including Behavioral Health Counseling, Psychiatric and Medical Services, School-Based Programs, Senior Support, CPST/Case Management, the Renew Program for transitional youth, Permanent Supportive Housing, Vocational Programs, Pathway Clubhouse, 1221 Art Space, Respite services, and Free Support Groups. These services work together to provide holistic recovery support from counseling and psychiatric care to housing, vocational, and community-based rehabilitation services.
Differentiator
Problem solved
Functional benefit
Brands
- Pathway Clubhouse: A community-based program of psycho-social rehabilitation for people who have a behavioral health issue, located at 1203 East Broad Street, Columbus Ohio.
- 1221 Art Space
Products and services
- Behavioral Health Counseling Individual therapy sessions using evidence-based practices such as cognitive-behavioral therapy, trauma-informed care, and mindfulness to help clients improve emotional well-being. Available to children, adolescents, adults, and seniors seeking behavioral health treatment in Central Ohio.
- Psychiatric and Medical Services Psychiatric evaluation, medication management, and medical care delivered by psychiatrists, psychiatric nurse practitioners, and registered nurses using a holistic, team-based approach integrated with other treatment providers.
- School-Based Programs Prevention and intervention services for elementary, middle, and high school students delivered by embedded clinicians in five Central Ohio school districts: Westerville, New Albany, Groveport Madison, Granville, and Gahanna-Jefferson.
- Senior Support Free transportation and support services for mature seniors in Westerville zip codes 43081 and 43082, helping them maintain independence by driving them to medical appointments, banks, and grocery stores.
- CPST/Case Management Case management services for individuals with severe and persistent behavioral health issues, including life skills development, financial assistance applications, and crisis intervention planning.
- Renew Program Partnership program with Star House and Syntero providing services to persons aged 18-25 following their first behavioral health hospitalization, or to at-risk persons engaged with Star House, including employment, counseling, psychiatry, and case management.
- Permanent Supportive Housing Housing support services delivered in partnership with Community Housing Network, providing counseling, community engagement, life-skills development, and substance abuse treatment for adults transitioning from homelessness.
- Vocational Programs Direct vocational services focusing on education and employment/educational goal-setting, cultivating employment opportunities, and reducing stigma about working with persons in recovery.
- Pathway Clubhouse Community-based psycho-social rehabilitation program located at 1203 East Broad Street, Columbus Ohio, where members participate in running the clubhouse and improving job-related skills as part of recovery-oriented services.
- 1221 Art Space Community space for artists and recovery next door to Pathway Clubhouse, offering studios, exhibits, education, branding, and retail opportunities to enrich lives through art-making.
- Respite Caregiver relief services providing short-term breaks for caregivers of individuals diagnosed with a behavioral health issue, including socialization in-home or in the community.
- Free Community Support Groups Community-based free support groups including Families in Touch and Voices Worth Hearing (formerly Schizophrenics Anonymous), providing peer-led settings for people to share challenges with others in similar situations.
- Family Therapy Strengthening family dynamics through guided communication and conflict resolution strategies.
Quantifiable outcome
- 96% of respondents rated overall care as EXCELLENT or GOOD in 2025 Satisfaction Survey
- +1 more outcomes
Companies that use Concord Counseling
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Concord Counseling technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Concord Counseling partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, major and minor.
- ADAMH Board of Franklin CountycoreAs a designated lead provider agency, Concord receives funding and referrals through the ADAMH Board to provide behavioral health services in Franklin County.
- Genoa HealthcarecoreGenoa Healthcare operates an in-house pharmacy at Concord's Westerville location, providing integrated pharmacy services for clients.
- Community Housing Network (CHN)coreCHN is a partner in Permanent Supportive Housing programs. Concord provides counseling, life-skills development, and substance abuse treatment for adults in CHN supportive housing.
- Star HousecoreStar House is a partner in the Renew program, providing services to persons 18-25 following behavioral health hospitalization or at-risk youth engaged with Star House.
- SynterocoreSyntero is a partner in the Renew program, providing services to transitional-aged youth alongside Concord and Star House.
- Westerville City SchoolsmajorConcord provides school-based prevention and counseling services to students in the Westerville school district.
- New Albany SchoolsmajorConcord provides school-based prevention and counseling services to students in the New Albany school district.
- Gahanna-Jefferson SchoolsmajorConcord provides school-based prevention and counseling services to students in the Gahanna-Jefferson school district.
- Groveport Madison SchoolsmajorConcord provides school-based prevention and counseling services to students in the Groveport Madison school district.
- Granville SchoolsmajorConcord provides school-based prevention and counseling services to students in the Granville school district.
- The Ohio State University (OSU)minorConcord participates in the tuition credit/fee waiver program offered by the OSU Department of Social Work, available to eligible employees.
- Columbus State Community College (CSCC)minorConcord participates in the tuition credit/fee waiver program offered by Columbus State, available to eligible employees pursuing Social Work degrees.
- NAMI (National Alliance on Mental Illness)minorNAMI Ohio is listed as a community partner, providing mutual referrals and collaborative support for individuals with mental illness.
- Mental Health America OhiominorMental Health America Ohio is listed as a community partner organization.
- Southeast HealthcareminorSoutheast Healthcare is listed as a community partner organization in the behavioral health network.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Concord Counseling competitors and assessment
Company assessmentDirect peers
- Syntero: Dublin, Ohio-based community behavioral health nonprofit offering outpatient counseling, substance use treatment, and youth services across Central Ohio. Syntero is a current Concord partner in the Renew program for transitional-aged youth and operates an overlapping geographic footprint and service mix, making it the closest direct comparable.
- Southeast Healthcare: Columbus, Ohio-based nonprofit behavioral health provider offering outpatient mental health, substance use treatment, primary care, and housing services. Southeast Healthcare competes directly with Concord for ADAMH referrals and Franklin County contracts.
- OhioGuidestone: Statewide Ohio nonprofit providing behavioral health, counseling, substance use, and community-based services with a strong footprint in school-based mental health. OhioGuidestone is comparable to Concord in mission, school-embedded model, and outpatient counseling delivery.
- Netcare Access: Franklin County-based nonprofit providing crisis, behavioral health, and substance use services. Netcare competes for ADAMH county funding and serves overlapping Central Ohio consumers, particularly in crisis intervention.
- Buckeye Ranch: Central Ohio nonprofit providing behavioral health services for children, adolescents, and families. Buckeye Ranch overlaps with Concord's youth and family therapy segments and competes for school district and ADAMH contracts.
- North Community Counseling Centers: Columbus-area nonprofit providing outpatient mental health and substance use services to under-served populations. Direct overlap with Concord in outpatient counseling, case management, and ADAMH-funded services.
- Catholic Social Services of Central Ohio: Regional nonprofit social services provider offering counseling, case management, and senior services across Central Ohio. Comparable to Concord in nonprofit status, senior support programming, and Franklin County footprint.
- The Counseling Source: Ohio-based community behavioral health agency providing outpatient counseling and behavioral health services. Comparable to Concord in clinical model, payer mix, and community-based nonprofit structure.
Broad incumbents
- Maryhaven: Central Ohio's largest nonprofit behavioral health provider, offering a broader continuum including residential treatment, detox, and primary care. Maryhaven competes for the same ADAMH and Medicaid funding pool and serves overlapping populations, but at materially greater scale.
- Nationwide Children's Hospital Behavioral Health: The behavioral health arm of one of the largest pediatric systems in the U.S., based in Columbus. Overlaps with Concord's school-based and youth counseling services and represents the most significant large-system competitive threat in Central Ohio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Concord Counseling social profiles
Digital presenceConcord Counseling compliance and trust
Trust signalCompliance2 records
Concord Counseling financial estimates
Financial estimateRevenue estimate
Valuation estimate
Concord Counseling leadership team
Management profileNumber of profiles
Profiles20 records
Concord Counseling funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Concord Counseling M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Concord Counseling
What does Concord Counseling do?
Concord Counseling Services is a nonprofit community behavioral health agency that delivers outpatient mental health and substance use treatment, psychiatric evaluation and medication management, school-based prevention, case management, housing and vocational support, and psycho-social rehabilitation across Westerville and Central Ohio. As the ADAMH Board of Franklin County's designated lead provider, the agency serves clients ages 3 through 98 and operates community spaces (Pathway Clubhouse and 1221 Art Space) that integrate clinical care with recovery-oriented programming.
Is Concord Counseling a public or private company?
Concord Counseling is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Concord Counseling founded?
Concord Counseling was founded in 1972. It employs 51 to 100 people.
Where is Concord Counseling based?
Concord Counseling is headquartered in Westerville, United States, in the North America region.
How does Concord Counseling make money?
Three revenue lines are on record. Government Contracts and Grants are the primary driver. The others are donations and Charitable Contributions and client Service Reimbursement.
Who are Concord Counseling's main competitors?
Direct peers on record are Syntero, Southeast Healthcare, OhioGuidestone, Netcare Access, Buckeye Ranch, North Community Counseling Centers, Catholic Social Services of Central Ohio and The Counseling Source. Broad incumbents are Maryhaven and Nationwide Children's Hospital Behavioral Health.
Does Concord Counseling have an API?
No public API is recorded for Concord Counseling.
What industry is Concord Counseling in?
Concord Counseling's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of EDALAFAB, Mental Health Counseling & Psychotherapy Services. Its NAICS code is 621420 and its SIC code is 8300.