Jansen/Adjusters International

What Jansen/Adjusters International does

Jansen/Adjusters International, legally organized as Adjusters International, LTD., is a privately held public insurance adjusting firm founded in 1979 and headquartered in Houston, Texas. The firm exclusively represents policyholders — not insurance carriers — in preparing, documenting, and negotiating property damage insurance claims across commercial and residential segments. Licensed public adjusters handle claims arising from hurricanes, fires, floods, hail, tornado/windstorm, wildfire, earthquake, collapse, business interruption, and builder's risk events. The company operates five regional offices in Dallas, Houston, Metairie (Louisiana), San Juan (Puerto Rico), and Tulsa, and is part of the broader Adjusters International network spanning 40+ offices across the United States and Canada, with a cited track record of over 30,000 property losses settled since 1985.

The firm monetizes exclusively through contingency fees calculated as a percentage of the insurance settlement recovered for clients, with no upfront cost and free initial consultations. Go-to-market combines direct sales (phone, website, in-person) with structured trusted-advisor referrals from accountants, attorneys, property managers, insurance agents, and lenders. Customer mix spans enterprise and mid-market commercial property owners alongside residential homeowners, with documented case-study clients including ClothesTime, Westcorp Management Group, and Randall Davis Company.

Beyond its core claims services, Jansen/Adjusters International operates a sustained content marketing apparatus that functions as both brand-building and lead generation: the Adjusting Today® technical publication, the Insights for Your Industry® vertical e-publication, the Property Insurance Roundtable Podcast, the Adjusting Today Podcast, and a video library covering claims topics. The firm is BBB Accredited, holds National Association of Public Insurance Adjusters (NAPIA) and Texas Association of Public Insurance Adjusters (TAPIA) membership, and maintains affiliations with AAHOA, BOMA Houston and Oklahoma City, and multiple state/local apartment associations. CEO Art Jansen has testified before the Texas House Insurance Committee on public-adjuster regulatory issues.

Name

Jansen/Adjusters International

Legal name

Adjusters International, LTD.

Website

https://jansenai.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Jansen/Adjusters International is a privately held public insurance adjusting firm that represents commercial and residential policyholders in property damage claims across Texas, Oklahoma, Louisiana, and Puerto Rico on a contingency-fee basis.

Ownership category

akta.pro rank

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Public Adjusting Services: Jansen/Adjusters International provides licensed public adjusting services exclusively for policyholders. The firm earns fees calculated as a percentage of the insurance settlement amount recovered for clients. The company offers free initial consultations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Jansen/Adjusters International is a licensed public adjusting firm that exclusively represents policyholders (not insurance carriers) in the preparation, documentation, and negotiation of property damage and business interruption insurance claims. The firm delivers services for commercial property owners, homeowners, builder's risk projects, and business interruption losses across Texas, Oklahoma, Louisiana, and Puerto Rico, charging fees on a contingency basis as a percentage of the recovered settlement.

Product overview

Jansen/Adjusters International operates as a public adjusting firm offering a portfolio of core claims services supplemented by educational content products. The core offering consists of Commercial Property Claims Services and Homeowners/Residential Property Claims Services, where licensed public adjusters represent policyholders to secure fair settlements. Supporting these core services are content products including Adjusting Today® (technical publication), Insights for Your Industry® (industry-specific E-publication), Property Insurance Roundtable Podcast, Adjusting Today Podcast, and a Video Resource Library. Additional specialized services include Builder's Risk Insurance Services, Business Interruption Claims Services, and free educational resources such as an Insurance Terms Glossary, Disaster Recovery Checklist, and FAQs.

Differentiator

Problem solved

Functional benefit

Brands

• Adjusting Today: A free technical publication covering current insurance topics and critical issues affecting property damage and business interruption claims, written from the policyholder's perspective.
• Insights for Your Industry

Products and services

• Commercial Property Claims Services Licensed public adjusting services for commercial property owners and businesses to prepare and negotiate insurance claims for property damage, helping them get back to business sooner with optimal settlements.
• Homeowners/Residential Property Claims Services Public adjusting services for homeowners to represent their interests in residential property insurance claims, ensuring they receive the settlement they deserve.
• Builder's Risk Insurance Services Specialized coverage and claims support for construction projects under Builder's Risk policies, including coverage for materials in transit and in storage.
• Business Interruption Claims Services Services to help businesses recover lost income and continuing expenses following an insured property loss, including forensic accounting support.

Named customers3 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• National Association of Public Insurance Adjusters (NAPIA)coreOthersNational organization of public insurance adjusters. Jansen/Adjusters International is a member, and all their public adjusters are licensed and NAPIA members, providing professional standards assurance.
• Texas Association of Public Insurance Adjusters (TAPIA)coreOthersState association representing public insurance adjusters in Texas. CEO Art Jansen testified before the Texas House Insurance Committee as a TAPIA member in support of the 'Right of Contract' bill.
• Better Business Bureau (BBB)coreOthersAccredited Business status indicating ethical business practices and commitment to resolving customer complaints.
• Asian American Hotel Owners Association (AAHOA)minorOthersTrade association for hotel owners. Membership indicates industry recognition and networking opportunities.
• Building Owners and Managers Association (BOMA) - Oklahoma CityminorOthersBOMA Oklahoma City membership for commercial real estate industry professionals.
• Building Owners and Managers Association (BOMA) - HoustonminorOthersBOMA Houston membership for commercial real estate industry professionals.
• Texas Apartment AssociationminorOthersState apartment association membership serving multi-family housing operators.
• Houston Apartment AssociationminorOthersLocal Houston apartment association membership.
• AAG DallasminorOthersApartment Association of Greater Dallas membership for apartment industry professionals.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Pilot Catastrophe Services: Pilot Catastrophe Services specializes in catastrophe claims response, deploying adjusters at scale for insurance carriers after major events like hurricanes and hailstorms. It overlaps directly with Jansen's catastrophe-market territory and labor pool.
• Eberl Claims Service: Eberl is a U.S.-based independent claims adjusting firm handling property, casualty, and catastrophe claims on behalf of insurers. It is a broad incumbent addressing the same property loss value chain as Jansen, though from the carrier side.
• Sedgwick: Sedgwick is a global leader in claims management and loss adjusting, serving insurers and large self-insured organizations. It is a broad incumbent in the property and casualty claims space and competes for the same licensed adjuster talent pool as Jansen.
• Crawford & Company: Crawford & Company is one of the world's largest independent claims management firms, primarily handling claims on behalf of insurance carriers. While operating on the opposite side of the table, it competes for claims talent and addresses the same underlying property loss workflow that Jansen serves.

Direct peers

• Citizens Public Adjusters: Citizens Public Adjusters is a licensed public adjusting firm representing policyholders on property insurance claims. It is a direct competitor to Jansen, offering comparable contingency-fee claim preparation and negotiation services in overlapping regional markets.
• Adjusters International: Adjusters International is the national public adjusting network of which Jansen is a member firm. It operates 40+ offices across the U.S. and Canada and shares the same policyholder-exclusive mission, branding assets, and publications with Jansen, making it the most directly comparable peer.
• Hillcrest Public Adjusters: Hillcrest Public Adjusters is a licensed public adjusting firm that represents policyholders in commercial and residential property insurance claims. It competes with Jansen for the same contingency-fee engagements and referral sources.

Regional players

• All City Adjusters: All City Adjusters is a Texas-focused public insurance adjusting firm serving commercial and residential policyholders in the same Gulf Coast catastrophe region as Jansen. It is a regional peer with a closely comparable service offering but a narrower geographic footprint.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/JansenInt
• YouTubeyoutube.com/channel/UCf7781QKyyll2b2mCaD-8fQ
• Facebookfacebook.com/JansenAdjusters-International-107735205917839
• LinkedInlinkedin.com/company/1567202
• Instagraminstagram.com/jansenadjustersintl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jansen/Adjusters International