Jewish Family & Children's Service

What Jewish Family & Children's Service does

Jewish Family & Children's Service (JFCS) is a 501(c)(3) nonprofit behavioral health and social-services organization headquartered at 4747 North 7th Street, Suite 100, Phoenix, Arizona, serving individuals and families across Maricopa County. Founded in 1935, JFCS employs 251-500 staff and operates through five core service divisions — Child and Family Solutions, Integrated Health Services, Jewish Community Services, Older Adults Services, and Substance Abuse Counseling and Recovery — supplemented by the Shelter Without Walls domestic violence program (founded 1998) and the Sojourner Center subsidiary (added in 2017). JFCS also runs the Youth in Transition program for foster youth ages 15-21 and the Real World Job Development Program, reaching over 55,000 lives annually with 20,000 receiving integrated health services. Care is delivered through three physical healthcare centers (East Valley, Michael R. Zent, and West Valley, the last opened in 2021), school-based prevention programs throughout Maricopa County, and a telehealth channel built out during the COVID-19 pandemic.

JFCS's revenue model is a hybrid of public reimbursement and private philanthropy. The largest documented revenue streams are government funding for behavioral health services routed through Arizona's AHCCCS/Medicaid program (including contracts and designations with Mercy Care Plan and Mercy Maricopa Integrated Care), supplemented by individual and corporate donations, foundation grants (notably the Virginia G. Piper Charitable Trust, Mercy C.A.R.E.S., and the Blank Family Foundation endowment), and event fundraising such as the annual Brighter Tomorrow Luncheon. Services are offered on a sliding scale or covered via public insurance, with no publicly disclosed pricing. JFCS holds Council on Accreditation (COA) accreditation, was named a Mercy Care Center of Excellence for Transition Aged Youth in 2023, and received Candid (GuideStar) Platinum Transparency recognition in 2025; it is governed by a Board of Directors under CEO Lorrie Henderson and is facing an organizational restructuring announced in May 2026 amid ongoing AHCCCS funding challenges.

Name

Jewish Family & Children's Service

Legal name

Jewish Family & Children's Service

Website

https://jfcsaz.org

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

251–500 employees

Short description

Jewish Family & Children's Service is a Phoenix-based nonprofit providing behavioral health, integrated medical care, and social services to individuals and families across Maricopa County. Founded in 1935, it serves over 55,000 people annually through three healthcare centers, school programs, and telehealth.

Ownership category

akta.pro rank

Product category

Behavioral Health and Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

Keywords

• Behavioral health services
• Mental health counseling
• Social services nonprofit
• Community health programs
• Family support services

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding (AHCCCS/Medicaid): Behavioral health services funded through Arizona's Medicaid program (AHCCCS) for eligible individuals.
2. Donations and Charitable Contributions: Individual donations, corporate donations, and major gift programs including Distinguished Donor Groups and Legacy Society.
3. Grants: Foundation grants including Virginia G. Piper Charitable Trust and Mercy C.A.R.E.S. grants for specific programs.
4. Event Fundraising: Annual Brighter Tomorrow Luncheon and Puttin' for a Purpose charitable events.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

JFCS is a nonprofit behavioral health and social services organization that delivers counseling, integrated mental-health-and-primary-care, child welfare and youth transition support, domestic violence survivor services, substance abuse recovery, older adult enrichment, and Jewish community services directly to individuals and families across Greater Phoenix. Services are provided through three in-person Healthcare Centers, school-based outreach, telehealth, and the Shelter Without Walls program, with funding from government contracts, donations, and grants.

Product overview

Jewish Family & Children's Service (JFCS) is a nonprofit social services organization offering a portfolio of behavioral health and community support services. The organization operates through five core service divisions: Child and Family Solutions (including foster care transition and youth employment programs), Integrated Health Services (combining mental health with primary care at three healthcare centers), Jewish Community Services, Older Adults Services, and Substance Abuse Counseling and Recovery. The organization also runs specialized programs including the Shelter Without Walls domestic violence survivor services and the Youth in Transition program. This is a unified social services delivery model rather than a technology platform, with services provided directly to clients across the Greater Phoenix area.

Differentiator

Problem solved

Functional benefit

Brands

• Shelter Without Walls: Non-residential domestic violence survivor support program founded in 1998, offering safety planning, resources, lay legal advocacy, support services, and case management for survivors seeking independence.

Products and services

• Child and Family Solutions Comprehensive support services for children and families including child welfare services, community outreach in schools, foster care transition programs, and the Real World Job Development Program for at-risk youth in Greater Phoenix.
• Integrated Health Services Integrated mental health services combined with primary medical care to serve individuals and families with multiple healthcare needs, provided through JFCS East Valley, Michael R. Zent, and West Valley Healthcare Centers in Phoenix.
• Jewish Community Services Services for the Jewish community including counseling, emergency financial assistance, career coaching, Holocaust survivor services, and holiday programs (Chagim).
• Older Adults Services Services for seniors including the Center for Senior Enrichment offering creative aging classes, enrichment programming, grief support, and concierge services that support older adults' wellbeing.
• Substance Abuse Counseling and Recovery Recovery support services including prevention and education programs in schools, individual counseling, and family-focused treatment approaches for substance abuse.
• Domestic Violence Survivor Services (Shelter Without Walls) Non-residential domestic violence survivor services providing safety planning, lay legal advocacy, court accompaniment, case management, support groups, and individual counseling for survivors of domestic violence in the Greater Phoenix area.
• Youth in Transition Program Assists foster care youth ages 15-21 transitioning out of foster care or behavioral health systems to become healthy independent adults, including education support, GED preparation, and scholarship assistance.
• Real World Job Development Program Provides education, GED preparation, paid internships, job training, and life skills to foster and homeless youth to help them achieve self-sufficiency.

Quantifiable outcome

• 55,000+ lives touched annually
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• Sojourner CentercoreStrategic or Co-development PartnerSojourner Center was added to JFCS programs in 2017, combining domestic violence survivor services for enhanced community impact.
• Jewish Federation of Greater PhoenixcoreStrategic or Co-development PartnerPartner organization supporting Jewish community services and collaborative initiatives in the Greater Phoenix area.
• Network of Jewish Human Service AgenciescoreStrategic or Co-development PartnerJFCS is a member of the Network of Jewish Human Service Agencies, a national consortium of Jewish social service organizations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jewish Family Service of Los Angeles: Large Jewish human services agency serving the LA region with comparable behavioral health, integrated care, older adult services, and case management offerings — the closest geographic analog to JFCS in scale and service mix.
• Jewish Family Service of San Diego: Jewish Family Service agency in San Diego delivering behavioral health, senior, refugee, and family services — directly comparable service portfolio and target population to JFCS Phoenix.
• Southwest Behavioral & Health Services: Arizona-based behavioral health provider offering outpatient mental health, substance abuse, and integrated primary care services across the Phoenix metro — directly competes with JFCS for AHCCCS-funded clients and Medicaid contracts.
• Community Bridges Inc. Arizona behavioral health and integrated care nonprofit operating crisis, substance use, and primary care services — competes with JFCS in Maricopa County for AHCCCS behavioral health funding and Medicaid members.
• Jewish Family & Children's Services of Northern New Jersey: New Jersey-based JFCS affiliate providing behavioral health, child welfare, older adult, and family services under a similar Jewish-community-rooted service model — highly comparable in mission and service breadth.
• Jewish Family Service of Greater Philadelphia: Mid-Atlantic Jewish human services agency delivering counseling, senior services, refugee support, and case management — closely mirrors JFCS's integrated service-line structure and community-rooted model.
• Sojourner Center (post-2017 affiliate): Arizona's largest domestic violence shelter, now part of JFCS — included as a service-line peer reference for the DV/case management offering JFCS has integrated into its portfolio.

Regional players

• Valle del Sol: Phoenix-area behavioral health and primary care provider serving Hispanic and underserved communities — directly competes for AHCCCS contracts and shares JFCS's integrated care positioning in Maricopa County.

Broad incumbents

• Banner Health: One of the largest nonprofit health systems in Arizona operating hospitals, behavioral health, and primary care across the Phoenix metro — sets the competitive baseline for integrated care delivery JFCS operates alongside.

Others

• Mercy Care: Arizona Medicaid managed care plan and current JFCS funding partner — comparable as a Medicaid payer/partner in the same behavioral health ecosystem, though not a direct service provider peer.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/jfcsofarizona

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family & Children's Service