CIMcloud
- Company typePrivate
- Founded1999
- HeadquartersGreenville, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
CIMcloud firmographics
Firmographics- Name
- CIMcloud
- Legal name
- Website Pipeline, Inc.
- Website
- https://cimcloud.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
CIMcloud industry classification
Industry- Product category
- B2B Ecommerce Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)
- akta.pro secondary industry
- Customer Service, Support & Contact Center CRM (HDAEAFAC)
Keywords
Where CIMcloud is headquartered
LocationHeadquarters
- HQ city
- Greenville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CIMcloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- CIMcloud Core Platform Subscription: Monthly subscription fees for the CIMcloud platform. Includes core ecommerce, CRM, and self-service portal functionality.
- Optional Software Bundles: 20+ optional bundles available including Advanced B2B Portal, CRM Standard, Product Configurator, Advanced Order Entry Tools, Multiple Currencies, and more. Additional monthly fees.
- Connect Packages: Starter Connect and Select Connect packages determine ERP sync capabilities. Required for all customers. Includes deployment of CIMcloud Platform and Standard ERP Sync.
- Professional Services: Hourly billed services including CIM Strategy & Roadmap Development, Program-Level Consulting, Project Planning & Management, Custom Modifications & Support, Digital Marketing, and User Training & Adoption Coaching.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CIMcloud platform with core features and standard ERP sync |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
CIMcloud product offering
Product offeringCore offering
CIMcloud provides a B2B-first, ERP-centric eCommerce platform that combines advanced ecommerce web stores, B2B customer self-service portals, CRM functionality, and native ERP integration in a single cloud-hosted solution. The platform uses a proprietary out-of-the-box Sync Tool to bi-directionally sync customer, product, pricing, order, shipment, invoice, payment, and credit data with existing ERP systems (Acumatica, Sage 100, Oracle NetSuite). It is sold via monthly subscriptions with deployment packages (Starter Connect, Select Connect) and 20+ optional add-on bundles, plus hourly professional services.
Product overview
CIMcloud is a B2B-first, ERP-centric eCommerce platform designed specifically for product-centric manufacturing and distribution companies. The CIMcloud Platform serves as the core unified product combining advanced ecommerce web stores, B2B customer self-service portals, CRM functionality, and native ERP integration. The platform is offered through service packages (Starter Connect and Select Connect) that determine sync capabilities with ERP systems. Notable specialized products include the Sage Customer Portal by CIMcloud, an exclusive offering for Sage 100 users. The platform supports over 20 optional software bundles including CRM Standard, Product Configurator, National Accounts/Power Customers, Advanced Order Entry Tools, Advanced B2B Portal, Faceted Search, Multiple Currencies, Retail Catalog, Subscription Ordering, Punchout Integration, Single Sign-On for Workers, and Autopay System. All solutions are powered by data directly from existing ERP systems (Acumatica, Sage 100, Oracle NetSuite) through the proprietary ERP Sync Tool.
Differentiator
Problem solved
Functional benefit
Products and services
- CIMcloud Platform The core B2B-first, ERP-centric eCommerce platform providing all-in-one Customer Interaction Management. Combines advanced ecommerce web stores, B2B customer self-service portals, CRM functionality, and ERP integration in a single cloud-hosted solution powered by data directly from existing ERP systems (Acumatica, Sage 100, Oracle NetSuite). Sold via subscription with Starter Connect and Select Connect deployment packages.
- Sage Customer Portal by CIMcloud A Sage-exclusive customer portal offering built on the CIMcloud platform for Sage 100 users. Provides online access for customers to review orders, shipments, and invoices, and make online payments. Exclusively available on the North America Sage 100 Price List through Sage Tech Partner Plus.
Quantifiable outcome
- Grow sales without growing headcount
- +1 more outcomes
Companies that use CIMcloud
Customer profileSegments1 record
Ideal customer profiles3 records
CIMcloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature5 records
CIMcloud partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Sage (Sage 100)coreSage Tech Partner Plus with exclusive Sage 100 Customer Portal offering. Pre-configured integration using proprietary Sync Tool. Customers can sync orders, shipments, invoices, payments, credits, products and pricing. Available exclusively on North America Sage 100 Price List.
- AcumaticacoreCIMcloud is Acumatica-focused with Acumatica-First B2B ecommerce positioning. Pre-configured ERP Sync for Acumatica Cloud ERP. Features AI embedded across workflows, real-time operational visibility, and deeper functionality for manufacturing, distribution, and construction.
- Oracle NetSuitecoreRegistered Partner Program for Oracle NetSuite with Partner of Record designation. Commission-based partnership with tiered structures for NetSuite resellers. Sync capabilities for NetSuite ERP products.
- FortisminorPatty Benitez, VP of Alliances and Channel Partners at Fortis, presented in webinar on Acumatica-integrated B2B ecommerce and payments. Strategic alliance for customer loyalty and payments integration.
- Eight Oh Two MarketingminorPanel of search marketing experts from Eight Oh Two Marketing participate in CIMcloud webinars covering paid search, SEO, content marketing, and D2C strategies.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
CIMcloud competitors and assessment
Company assessmentDirect peers
- Sana Commerce: Sana Commerce is a B2B-first ecommerce platform purpose-built to integrate tightly with ERP systems (SAP, Microsoft Dynamics, Infor), mirroring CIMcloud's strategy of ERP-centric commerce for manufacturers and distributors.
- OroCommerce: OroCommerce is a B2B ecommerce platform offering native CRM, ERP integration, quote management, and customer portals for manufacturers and distributors, directly competing with CIMcloud's all-in-one positioning.
- Koble: Koble provides ERP-integrated B2B ecommerce portals (formerly novomind iShop) targeting wholesalers and distributors, with deep connector support that parallels CIMcloud's proprietary ERP Sync Tool approach.
- B2B Wave: B2B Wave is a B2B ecommerce platform aimed at wholesalers and distributors, offering customer portals, ERP/accounting integrations, and order management — directly competing for the same product-centric manufacturing/distribution segment.
Broad incumbents
- BigCommerce: BigCommerce is a broader SaaS ecommerce platform with growing B2B capabilities (price lists, quote management, B2B Edition) serving mid-market and enterprise; it competes with CIMcloud in the B2B manufacturing/distribution segment as a more horizontal incumbent.
- Shopify (Shopify Plus / Shopify B2B): Shopify Plus offers B2B features (B2B storefronts, catalogs, company accounts, draft orders) and represents the most credible cloud-native threat to CIMcloud in the B2B mid-market despite being primarily B2C-oriented.
- Adobe Commerce (Magento): Adobe Commerce (Magento Open Source and Commerce) is a long-standing ecommerce platform widely used by manufacturers and distributors for B2B storefronts, often with custom ERP integrations — overlapping with CIMcloud's target customers.
- Optimizely (Configured Commerce): Optimizely Configured Commerce (formerly Insite Software / Episerver) is a B2B ecommerce platform used by manufacturers and distributors, comparable to CIMcloud in customer base and PIM/catalog capabilities.
- Digital River (commercial commerce): Digital River provides ecommerce, payments, and tax/subscription management for B2B and B2B2C brands; while broader than CIMcloud, it overlaps in the B2B manufacturing/distribution space as an established platform competitor.
Emerging players
- TradeCentric: TradeCentric (formerly B2B Gateway / PunchOut2Go) specializes in cXML, OCI, and Punchout integrations between procurement systems and supplier ecommerce sites — directly comparable to CIMcloud's Punchout Integration bundle for B2B procurement workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
CIMcloud social profiles
Digital presenceCIMcloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIMcloud leadership team
Management profileNumber of profiles
Profiles10 records
CIMcloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIMcloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIMcloud
What does CIMcloud do?
CIMcloud provides a B2B-first, ERP-centric eCommerce platform that combines advanced ecommerce web stores, B2B customer self-service portals, CRM functionality, and native ERP integration in a single cloud-hosted solution. The platform uses a proprietary out-of-the-box Sync Tool to bi-directionally sync customer, product, pricing, order, shipment, invoice, payment, and credit data with existing ERP systems (Acumatica, Sage 100, Oracle NetSuite). It is sold via monthly subscriptions with deployment packages (Starter Connect, Select Connect) and 20+ optional add-on bundles, plus hourly professional services.
Is CIMcloud a public or private company?
CIMcloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CIMcloud founded?
CIMcloud was founded in 1999. It employs 101 to 250 people.
Where is CIMcloud based?
CIMcloud is headquartered in Greenville, United States, in the North America region.
How does CIMcloud make money?
Four revenue lines are on record. CIMcloud Core Platform Subscription is the primary driver. The others are optional Software Bundles, connect Packages and professional Services.
Who are CIMcloud's main competitors?
Direct peers on record are Sana Commerce, OroCommerce, Koble and B2B Wave. Broad incumbents are BigCommerce, Shopify (Shopify Plus / Shopify B2B), Adobe Commerce (Magento), Optimizely (Configured Commerce) and Digital River (commercial commerce). TradeCentric is listed as an emerging player.
Does CIMcloud have an API?
Yes. CIMcloud provides an API framework and cloud data infrastructure that enables connectivity and extensibility. The platform offers an API framework for integrations and data exchange, including ERP sync capabilities. Additional API-related documentation is available through the Help Center under the API section.
What industry is CIMcloud in?
CIMcloud's product category is B2B Ecommerce Software. Its primary akta.pro industry code is HDAEAEAC, Distribution & Wholesale ERP (Inventory, Order, Warehouse), with a secondary code of HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 54151 and its SIC code is 7372.