What CTS Eventim AG & Co. does

CTS Eventim AG & Co. KGaA is a publicly listed (Frankfurt Stock Exchange, MDAX; ISIN DE 0005470306) German live entertainment and ticketing group headquartered in Hamburg, with operations across more than 25 countries and EUR 3.1 billion in 2025 group revenue. The company operates two interlocking businesses: a B2C ticketing marketplace built on consumer portals (Eventim.de, Oeticket, Ticketone, Ticketcorner, Lippu, Ticketonline, Getgo) that markets more than 300 million tickets annually through 20,000+ European outlets and 1M+ daily website visitors, and a B2B SaaS-style platform called INHOUSE that provides ticketing, CRM, reporting, multi-channel distribution, and access-control software to over 600 cultural institutions including opera houses, theaters, concert halls, museums, and sports venues.

The INHOUSE platform is delivered as a managed ASP service running on the company's own Frankfurt data center, with optional outsourced hosting, consulting, training, support, and fulfillment services from offices in Bremen and Hamburg. Technically, the suite consists of five modular products (Ticketing, CRM, Reporting with EVENTIM.Analytics BI tiers, Vertriebskanäle Sales Channels, and EVENTIM.Access for access control), integrated through certified interfaces including an IDW PS 880 certified financial accounting interface, Combit and Microsoft Dynamics CRM connectors via CES/SES, and the CONNECT ONLINE live interface to EVENTIM's consumer portals. The group also operates as the world's second-largest live event promoter per Pollstar's 2025 ranking.

Revenue is generated through four streams: transaction fees on tickets sold across online, mobile, box office, and physical outlet channels; recurring subscription/ASP fees for INHOUSE software licensing based on ticket volume and feature tier; professional services including consulting, training, and support; and live entertainment promotion revenue from group-operated events. Distribution combines a consulting-led enterprise sales motion for cultural institution software sales with a multi-channel B2C retail network (own portals, 20,000+ outlets, ADAC/TUI exclusivity, mobile apps, and an INHOUSE white-label webshop). Pricing is quote-based and not publicly disclosed.

Name

CTS Eventim AG & Co.

Legal name

CTS EVENTIM AG & Co. KGaA

Website

https://eventim-inhouse.de

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CTS Eventim AG & Co. KGaA is a publicly listed German live entertainment and ticketing group operating across 25+ countries, marketing 300M+ tickets annually through its consumer portals and 20,000+ European outlets, and selling its INHOUSE ticketing, CRM, and access-control software to 600+ cultural institutions.

Ownership category

akta.pro rank

Product category

Ticketing Software

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310), Theater Companies and Dinner Theaters (71111)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Theater & Performing Arts Ticketing (HSACALAC)

akta.pro secondary industries

Event Promotion & Talent Buying (Promoters) (MPAGAJAC), Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF), Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL)

Keywords

• Ticketing software
• Event management
• Cultural ticketing
• Live entertainment
• Box office systems

Headquarters

HQ city

Bremen

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Ticket Transaction Fees: Revenue generated from ticket sales processed through the company's ticketing systems, including online, mobile, box office, and physical outlet channels. The company markets over 300 million tickets annually through its systems.
2. INHOUSE Software Licensing (ASP/Managed Services): Software-as-a-service model where INHOUSE runs on company servers in Frankfurt data center. Customers pay for access to ticketing, CRM, reporting, and access control modules, with pricing based on ticket volume and feature requirements.
3. Professional Services: Consulting, support, and training services including product training, customer training on-site or at company offices, webinars via Teamviewer, and telephone coaching.
4. Event Organization and Promotion: The company operates some of Europe's most renowned venues and is the second-biggest promoter globally according to Pollstar's Global Promoter Ranking 2025, generating revenue from live entertainment events.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

CTS Eventim AG & Co. KGaA is a leading international provider of ticketing services and live entertainment. Through its INHOUSE product line it sells a configurable ticketing, CRM, reporting, sales-channel and access-control software platform to cultural institutions and sports venues across Europe. The wider EVENTIM group also operates consumer ticketing portals, mobile apps and a 20,000+ outlet pre-sale network that together market more than 300 million tickets per year.

Product overview

CTS Eventim AG & Co. KGaA offers a comprehensive ticketing ecosystem through its INHOUSE product suite, which is positioned as the German market leader in cultural ticketing serving approximately 600 customers across Europe. The core INHOUSE platform is a flexible ticketing solution for theatres, opera houses, and concert halls, supported by integrated modules: INHOUSE Ticketing (core ticket sales at box office, online, and outlets), INHOUSE CRM (customer management with EVENTIM.Campaign marketing automation), INHOUSE Reporting (with EVENTIM.Analytics and Business Intelligence), Sales Channels (CONNECT ONLINE, mobile apps, 20,000+ ticket outlets, and ticket portals), and EVENTIM.Access (access control). Supporting services include Consulting, Support, and Full-Service hosting from Frankfurt data center. The company operates ticket portals under brands including Eventim, Oeticket, Ticketcorner, Ticketone, and Lippu across multiple European countries.

Differentiator

Problem solved

Functional benefit

Brands

• INHOUSE: Ticketing system for theatres, opera houses, and concert halls - one of Europe's leading ticketing systems serving over 600 customers.
• EVENTIM.Analytics
• EVENTIM.Campaign
• EVENTIM.Access

Products and services

• INHOUSE Ticketing Platform

Quantifiable outcome

• Over 300 million tickets marketed annually through the company's systems
• +2 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• ADACcoreChannel Partner/ Reseller/ DistributorExclusive partnership with ADAC for ticket distribution through their network of outlets and media channels. ADAC's extensive retail presence and media properties provide attractive advertising and sales opportunities for ticket promotion.
• TUIcoreChannel Partner/ Reseller/ DistributorExclusive partnership with TUI for ticket distribution. TUI's network of travel outlets and media channels serves as an additional distribution channel for event tickets, with cross-promotional opportunities.
• 100+ German Publishing and Media HousescoreChannel Partner/ Reseller/ DistributorPartnerships with more than 100 German publishing and media companies providing ticket distribution through their outlets, newspapers, and digital media platforms.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tessitura Network: Unified software platform purpose-built for arts and cultural organizations (theaters, opera, museums, orchestras). The closest direct functional competitor to INHOUSE for cultural institution ticketing, CRM, and subscription management.
• Spektrix: Cloud-native ticketing, CRM, and marketing platform focused on UK and US arts and cultural organizations. Closely comparable to INHOUSE's cultural-vertical software focus and represents the modern SaaS challenger in this category.
• AudienceView: Ticketing and commerce platform serving performing arts venues, sports, and live entertainment organizations. Comparable to INHOUSE for venue-side software with multi-channel distribution and CRM capabilities.
• AXS (AEG): Ticketing platform owned by AEG, combining primary ticketing, secondary resale, and venue operator relationships. Competes with CTS Eventim on both consumer portals and integrated venue/promoter solutions.
• See Tickets: European-based ticketing provider serving concerts, festivals, theater, and sports. Directly competes with CTS Eventim's Oeticket, Ticketcorner, and other regional portals across multiple European markets.
• Frontline Ticketing: Ticketing platform providing online, box office, and access control solutions for cultural venues, arenas, and theaters. Competes with INHOUSE on cultural sector software with comparable subscription and CRM features.
• Ticketmaster Entertainment (Live Nation Entertainment): Global leader in ticketing and live entertainment, operating the dominant primary ticketing platform worldwide. Direct competitor to CTS Eventim's consumer portals and promoter business across Europe and globally.
• Eventbrite: Self-service ticketing platform with strong consumer brand and broad event category coverage. Overlaps with CTS Eventim in consumer-facing ticketing for live events, though typically focused on smaller organizers.

Emerging players

• Lyte: Exchange platform for live event tickets with a fan-first resale model. Adjacent to CTS Eventim's primary ticketing and resale activities, addressing structural demand for legitimate secondary ticketing.
• Stage Front Ticket Solutions: Ticketing, box office, and access management services for venues and promoters. Comparable in venue-side ticketing operations but smaller scale; relevant as a competitor for mid-market venues that might also consider INHOUSE.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eventimDE
• Facebookfacebook.com/eventimDE
• LinkedInlinkedin.com/company/cts-eventim-solutions-gmbh
• Instagraminstagram.com/eventimgermany
• TikToktiktok.com/@eventimgermany

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTS Eventim AG & Co.