What Datec does

Datec (PNG) Limited is Papua New Guinea's largest and longest-established integrated ICT solutions and services provider, operating since 1985 as a fully owned subsidiary of Telikom PNG Limited. The company runs five divisions: (1) Internet and Datacenter Services, anchored by PNG's first ISP license and a state-of-the-art data center with 99.99% uptime offering cloud, colocation, disaster recovery, and BCP suite services; (2) ICT Products and Services, acting as authorized reseller and service partner for IBM, HP/HPE, Lenovo, Dell, Microsoft, Oracle, Canon, Cisco, VMware/Broadcom, Nutanix, Eaton, Fortinet, Dahua, Aruba, CommScope, Kaspersky, and McAfee, including structured cabling, virtualization, HCI, networking, cybersecurity, and managed SLAs; (3) Software Solutions and Licensing, reselling business applications (HR, CRM, POS, student management, receipting, events) alongside Canon document management (Therefore, uniFLOW, IRISXtract, eCopy) and Oracle DBA services; (4) Retail, operating 8 storefronts across PNG (Port Moresby, Lae, Goroka, Mt. Hagen, Madang, Kokopo, Wewak, Alotau) selling consumer and business hardware; and (5) Datec Learning Centers, an accredited ICT education division delivering advanced diplomas and professional diplomas in IT, Data Science, Server & Network Administration, Cyber Security, Data Analysis & BI, and Project Management in partnership with CompTIA, New Horizons, Pearson, and AWS.

The company makes money through a blended mix of recurring subscriptions (ISP home and business plans starting around $14/month for home broadband, enterprise MAE, datacenter colocation, cloud, managed services, and ICT tuition), professional services (consulting, design, installation, SLA support), and hardware resale at margin. Go-to-market is sales-led with direct field sales for enterprise (Government, Corporate, Mining/Gas & Oil, Financial, Education, Healthcare, NGO, Media) and physical retail storefronts plus consumer ISP plans for SMB and residential segments. Datec is ISO 9001:2015 and ISO 27001:2013 certified (the first PNG IT company to achieve both), employs over 220 staff, and is currently launching PNG's first Sovereign Cloud & AI Datacenter in partnership with Telikom and CloudSig.

Name

Datec

Legal name

Datec (PNG) Limited

Website

https://datec.com.pg

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Datec (PNG) Limited is Papua New Guinea's largest integrated ICT solutions and services provider, offering internet, datacenter, cloud, hardware resale, managed services, and ICT education across enterprise, government, and consumer segments via 8 retail branches.

Ownership category

akta.pro rank

Product category

Enterprise ICT Solutions and Services

NAICS

Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• ICT solutions services
• Internet service provider
• Data center services
• Enterprise IT infrastructure
• IT education training

Headquarters

HQ city

Boroko

HQ country

Papua New Guinea

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. ICT Solutions and Services: Comprehensive enterprise ICT solutions including software solutions, networking, servers & storage, virtualization, HCI, cybersecurity, power solutions, access control & security
2. Internet Service Provider: High-quality internet connections, ISP services including contended and uncontended plans, home and business plans, Metro Area Ethernet, Point-to-Point solutions
3. Data Center Services: Cloud services, equipment colocation, disaster recovery, BCP suite services with 99.99% uptime guarantee
4. Retail Products: Sales of IT hardware including PCs, laptops, monitors, printers, networking equipment, UPS, accessories, and software subscriptions
5. ICT Education and Training: Datec Learning Centers offering academic diploma programs, professional programs, and short courses in IT and business skills

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Datec is Papua New Guinea's largest ICT solutions and services provider, offering enterprise IT infrastructure, internet connectivity, data center and cloud services, hardware resale, managed IT services, and ICT education. The company operates five core divisions: ISP and Data Center services, ICT products and services (hardware/software reseller), Software Solutions and Licensing, Retail Stores, and Datec Learning Centers.

Product overview

Datec PNG Ltd is Papua New Guinea's largest ICT solutions and services provider, operating as a diversified technology company with five core divisions: (1) ISP and Datacenter Services (internet connectivity, cloud, colocation, disaster recovery, and BCP Suite); (2) ICT Products and Services (hardware resale including Canon printers, Dahua surveillance, Eaton power/UPS, servers and storage from Lenovo/Nutanix/HP Enterprise/IBM/QNAP, networking, structured cabling via CommScope, virtualization via VMware/Broadcom/Hyper-V, cybersecurity services, and managed IT support); (3) Software Solutions and Licensing (authorized reseller of HR, CRM, POS, student management, receipting, events registration, BI/reporting, Oracle DBA, and custom development, with document management platforms including Therefore, uniFLOW, IRISXtract, eCopy PDF PRO, and eCopy ShareScan); (4) Retail Store (consumer and business IT hardware across 8 branches); and (5) Datec Learning Centers (accredited ICT education programs including Advanced Diplomas in IT, Data Analysis & Data Science, and Server & Network Administration, and Diplomas in Cyber Security, Data Analysis & Business Intelligence, and Project Management). The company functions as a solutions aggregator integrating third-party platforms (Canon, Eaton, Dahua, Nutanix, VMware, CommScope, Oracle, Microsoft) rather than a single unified software product.

Differentiator

Problem solved

Functional benefit

Products and services

• Datec ISP / Internet Services Papua New Guinea's first and largest Internet Service Provider, offering high-quality internet connections, Next Generation Network connectivity, metro area Ethernet (MAE), point-to-point solutions, managed services, domain registration, web hosting, email hosting, and spam filtering for home and business customers.
• Datec Datacenter A state-of-the-art, highly secure, and energy-efficient data center in PNG with 99.99% uptime, offering cloud services, equipment colocation, physical and virtual disaster recovery, and BCP Suite solutions for medium and large enterprises.
• Datec Cloud Solutions Cloud services and cloud solutions offered through the Datec Datacenter, enabling hosted services, cloud-delivered enterprise security, and cloud readiness assessments for customers transitioning to cloud infrastructure.
• Datec Retail Store A retail shop offering IT hardware and consumer electronics including PCs, notebooks, monitors, TVs, printers, networking equipment, accessories, software subscriptions, and UPS units, available across 8 PNG branches.
• Datec Learning Centers (DLC) An ICT education and training division delivering academic and professional programs in IT, data analysis, cybersecurity, server and network administration, and project management, along with short courses and corporate training, in partnership with leading education providers.
• SLA/Managed Services Managed IT services offered by Datec including preventative and reactive maintenance, hardware support, patching, security, backup and disaster recovery, and IT service contracts with monthly preventative maintenance and reporting.
• Break Fix / On Demand IT Support On-demand IT support service for clients preferring call-when-needed support without contracts, billed per hour or per project, with assessment, troubleshooting, and resolution steps.
• ICT Consulting ICT consulting services including IT audits, network assessments, security architecture assessments, BCM/BCP assessments, and cloud readiness assessments.
• Cybersecurity Services Cybersecurity services offered by Datec including security audits, penetration testing, cloud-delivered enterprise security, antivirus (Kaspersky and NOD 32), threat modeling, secure architecture, code reviews, and penetration testing.
• Software Solutions & Licensing Authorized reseller of business applications and software packages including HR systems, student management, CRM, receipting systems, POS, events registration, and software development, along with Oracle DBA services and BI/dashboard reporting.
• BCP Suite Business Continuity Planning software-based assessment suite delivered by Datec in partnership with PanGRC, using embedded BCM/GRC methodology for workshop-based data collection and continuity planning.

Quantifiable outcome

• 99.99% data center uptime
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

27 partnerships are on record, tiered core and flagship.

• IBMcoreTechnology or IntegrationStrategic technology partnership for servers and storage solutions in Papua New Guinea. Datec has highly trained and certified engineers that service and support IBM solutions across PNG.
• LenovocoreTechnology or IntegrationAuthorized reseller and service partner for Lenovo servers and storage solutions including S and V-Series SAN solutions and Nutanix hyperconvergence integration.
• HP / HPEcoreTechnology or IntegrationAuthorized reseller for HP/HPE products including servers, storage (3PAR), and Aruba networking solutions. Datec is an authorized service center for HPE Nutanix.
• MicrosoftcoreTechnology or IntegrationStrategic partnership for Microsoft solutions including Windows Server, SQL, Azure, and productivity software licensing and services.
• OraclecoreTechnology or IntegrationOracle Platinum Partner in PNG offering local expertise and support. Provides Oracle database administration, WebLogic, and cloud solutions.
• CanoncoreTechnology or IntegrationLong-established business partner with over 20 years providing Canon printing, document management and digital transformation solutions. Won multiple Canon Partner Awards including Business Partner of the Year (2018, 2019, 2020, 2022) and Therefore Software Partner of the Year (2022).
• CiscocoreTechnology or IntegrationAuthorized partner for Cisco networking solutions including routers, switches, and network security. Datec provides network design, implementation and optimization services.
• VMware (Broadcom)coreTechnology or IntegrationPartnership with Broadcom/VMware for virtualization solutions. Datec has in-house expertise to design, install, operate and optimize VMware virtualization solutions.
• NutanixcoreTechnology or IntegrationAuthorized partner for Nutanix hyperconvergence solutions providing HCI platforms for simplified IT infrastructure.
• EatoncoreTechnology or IntegrationAuthorized reseller and service partner for Eaton power solutions including UPS, power conditioners, and surge protection. Datec engineers are factory-trained at Eaton Australia.
• FortinetcoreTechnology or IntegrationAuthorized partner for Fortinet cybersecurity solutions including Universal SASE and network security.
• DellcoreTechnology or IntegrationAuthorized reseller for Dell servers, storage, and client computing solutions.
• Dahua TechnologycoreTechnology or IntegrationAuthorized reseller for Dahua security systems including IP cameras, analog cameras, NVR, and DVR surveillance solutions.
• Aruba NetworkscoreTechnology or IntegrationPartnership for Aruba wireless networking solutions providing enterprise WiFi infrastructure.
• KasperskycoreTechnology or IntegrationAuthorized reseller for Kaspersky antivirus and endpoint security solutions.
• McAfeecoreTechnology or IntegrationAuthorized reseller for McAfee antivirus and cybersecurity solutions.
• QNAPcoreTechnology or IntegrationPartnership for QNAP network-attached storage devices and solutions for small to large enterprise.
• ThereforecoreTechnology or IntegrationAuthorized reseller for Therefore document management system providing workflow automation and document processing solutions.
• CommScope/SystimaxcoreTechnology or IntegrationPartnership for structured cabling solutions including copper, fiber, and data center infrastructure.
• Telikom PNG LimitedcoreStrategic or Co-development PartnerParent company - Datec is a fully owned subsidiary of Telikom PNG Limited providing strategic alignment and support.
• CompTIAcoreStrategic or Co-development PartnerEducation partner for Datec Learning Centers providing IT certification programs including A+, Network+, Security+, and others.
• New HorizonscoreStrategic or Co-development PartnerEducation partner for Datec Learning Centers training programs.
• PearsoncoreStrategic or Co-development PartnerEducation partner providing curriculum and certification materials for Datec Learning Centers.
• AWScoreStrategic or Co-development PartnerEducation partner for cloud computing certification and training through Datec Learning Centers.
• Cybernetic Global IntelligencecoreStrategic or Co-development PartnerStrategic partnership for cybersecurity services and threat protection in PNG, addressing cyber-attacks and security challenges.
• CloudSigflagshipStrategic or Co-development PartnerPartnership in launching PNG's first Sovereign Cloud & AI Datacenter at Hilton Port Moresby event.
• Red HatcoreTechnology or IntegrationAuthorized partner for Red Hat Linux and enterprise open source solutions including RHCA and RHCE certifications.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global professional services firm with major system integration, cloud, and digital transformation practices. Comparable to Datec in serving enterprise and government clients with end-to-end ICT solutions, though operating at global scale with proprietary consulting methodologies.
• Wipro: Global IT services and consulting firm providing system integration, cloud, infrastructure, and managed services to enterprise clients worldwide. Comparable to Datec in core SI/infrastructure delivery model, though at global scale and with offshore delivery capabilities.
• NTT DATA: Global IT services and system integration firm with established presence in Asia-Pacific including the Pacific Islands. Comparable to Datec in offering enterprise ICT solutions, infrastructure services, and managed IT, but at vastly larger scale and broader geographic footprint.
• Spark New Zealand: New Zealand's largest telecommunications and digital services company with ICT solutions, cloud, and managed services for enterprise and government. Comparable to Datec in target customer profile (government, enterprise) and converged telecom/SI offering, though operating at national scale in NZ.
• DXC Technology: Global IT services company formed from CSC and HP Enterprise Services, providing system integration, managed services, and infrastructure modernization. Comparable to Datec in core system integration and managed services delivery model, though at global scale.
• IBM Global Services: IBM's services arm provides system integration, cloud, and managed infrastructure globally, and is one of Datec's core technology partners. Comparable to Datec as an enterprise ICT solutions provider, though at vastly different scale and with proprietary technology and platforms.

Direct peers

• Datacom: Datacom is a New Zealand-headquartered IT services and systems integrator with significant operations across Australia and the Pacific Islands. Highly comparable to Datec as a regionally focused system integrator providing cloud, managed services, and software solutions to government and enterprise clients in Oceania.
• Bmobile (Vodafone PNG): PNG's other principal mobile and fixed telecommunications operator. Comparable to Datec as a domestic ICT and connectivity provider in PNG, though Bmobile competes more narrowly in carrier services rather than Datec's diversified SI/retail/education model.

Regional players

• Digicel Pacific: Major telecommunications operator across the Pacific Islands including PNG. Comparable to Datec in providing connectivity and digital services in PNG and adjacent Pacific markets, though Digicel is a mobile-first carrier rather than a diversified SI.
• Telecom Fiji: Fiji's incumbent telecommunications operator providing connectivity, ICT, and managed services across the Pacific. Comparable to Datec as a Pacific Islands ICT and telecom provider serving government and enterprise in a small island economy context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights8 records

Customer concentration

• LinkedInlinkedin.com/company/datec-pngltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datec