Wayne Alarm Systems
Wayne Alarm Systems is a regional security and life safety provider founded in 1967, serving residential and commercial customers across Massachusetts, New Hampshire, and Maine. The company operates its own UL-listed Five-Diamond monitoring center offering alarm systems, video surveillance, smart home automation, and fire protection with 24/7 professional monitoring.
- Company typePrivate
- Founded1969
- HeadquartersLynn, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Wayne Alarm Systems does
Wayne Alarm Systems is a privately held regional security and life safety provider headquartered in Lynn, Massachusetts, with additional offices in Woburn and Nantucket. Founded in 1967, the company serves residential and commercial customers across Massachusetts, New Hampshire, and Maine, employing more than 140 people. The company operates its own UL-listed, Five-Diamond certified monitoring center equipped with redundant backup generators and a secondary monitoring facility in Texas, providing 24/7 alarm response with an average eight-second response time compared to a 30-60 second industry average. Service offerings extend beyond traditional alarm monitoring into fire and CO detection, environmental sensors, medical alert systems, access control, facial recognition, smart home automation, and event-based video monitoring with audio talk-down capabilities.
The product portfolio centers on intrusion detection hardware (burglar alarms, security cameras, access control), life safety systems (fire/smoke detectors, CO detectors, environmental monitoring), and commercial surveillance (video surveillance, facial recognition, thermal video monitoring, event-based video monitoring), all integrated through Honeywell Total Connect 2.0 for unified smartphone and Alexa control. Industry-specific vertical solutions are offered for retail, financial institutions, office buildings, property management, schools, cannabis facilities, construction sites, and warehouses. A DIT Pro-Assist program enables remote-guided installation followed by in-person inspection, extending service reach without proportional headcount.
Revenue is generated through three primary streams: recurring monthly monitoring subscriptions starting at $15/month, one-time installation fees for hardware and system deployment, and ongoing service and maintenance contracts. The go-to-market combines direct field sales with in-home consultations, inside sales via phone and website lead capture, and a referral program, supported by content marketing, local SEO, and community engagement initiatives including discounted monitoring for veterans and first responders. Customer tenure spanning decades and the absence of named single-customer anchors indicate a fragmented, distributed revenue base with high switching resistance.
Wayne Alarm Systems firmographics
Firmographics- Name
- Wayne Alarm Systems
- Legal name
- Wayne Alarm Systems
- Website
- https://waynealarm.com
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Wayne Alarm Systems is a regional security and life safety provider founded in 1967, serving residential and commercial customers across Massachusetts, New Hampshire, and Maine. The company operates its own UL-listed Five-Diamond monitoring center offering alarm systems, video surveillance, smart home automation, and fire protection with 24/7 professional monitoring.
- Ownership category
- akta.pro rank
Wayne Alarm Systems industry classification
Industry- Product category
- Security Alarm Monitoring Services
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Investigation and Security Services (5616)
- akta.pro primary industry
- Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)
- akta.pro secondary industries
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), Fire Alarm Monitoring & Dispatch (BPAKAFAC), Commercial Fire & CO Detection Systems (Small Business/Light Commercial) (HSAHAFAI), At-Home Medical Alert Sensors & Smart Home Safety Integrations (HSAHAHAJ), Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC)
Keywords
Where Wayne Alarm Systems is headquartered
LocationHeadquarters
- HQ city
- Lynn
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Wayne Alarm Systems business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Security System Monitoring: Monthly monitoring services for residential and commercial security systems, including 24/7 alarm monitoring, fire monitoring, and video monitoring. Monitoring rates starting at $15/month for first responders.
- Security System Installation: Installation of burglar alarms, security cameras, access control systems, fire alarm systems, and smart home devices. Customized solutions for residential and commercial properties.
- Service and Maintenance: Service contract inspections, commercial fire inspections, and ongoing maintenance services for existing security systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | First Responder Monitoring Rate |
| Other | Pay-as-you-go | Monitoring Center Operator (Day Shift) |
| Other | Pay-as-you-go | Monitoring Center Operator (Overnight) |
| Other | Pay-as-you-go | Customer Service Coordinator |
| Other | Pay-as-you-go | Alarm Technician |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Wayne Alarm Systems product offering
Product offeringCore offering
Wayne Alarm Systems designs, installs, and monitors residential and commercial security, fire, and life-safety systems across Massachusetts, New Hampshire, and Maine. The company sells burglar alarms, security cameras, access control, fire/CO detection, and smart home automation devices, and backs them with 24/7 professional monitoring delivered from its own 5-Diamond UL-listed monitoring center. It also provides event-based video monitoring, audio talk-down, and industry-tailored security programs for retail, banking, education, cannabis, construction, and warehouse customers.
Product overview
Wayne Alarm Systems is a regional security provider offering a comprehensive portfolio of residential and commercial security products and services across Massachusetts, New Hampshire, and Maine. The company's product lineup centers on core security hardware (burglar alarms, security cameras, fire/smoke detectors, carbon monoxide detectors, access control systems, and facial recognition) complemented by smart home automation devices (automated lighting, thermostats, smart locks, and video doorbells) that integrate with Honeywell Total Connect 2.0. The company operates its own 5 Diamond UL-listed monitoring center providing 24/7 home and business monitoring with an under-eight-second response time. Specialized offerings include event-based video monitoring, thermal video monitoring, and industry-specific solutions for retail, financial institutions, schools, cannabis facilities, construction sites, and warehouses. The portfolio functions as a unified platform where monitored security hardware connects through the central monitoring center and smart home features, with add-on services like medical alert and environmental monitoring extending protection capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Burglar Alarm Systems Intrusion detection systems installed at residential and commercial properties, including sensors, control panels, and 24/7 monitoring to detect unauthorized entry and deter theft.
- Security Cameras and Video Surveillance Video surveillance cameras for homes and businesses offering real-time viewing, recording, HD footage storage, and remote access for theft deterrence and incident investigation.
- Fire and Smoke Detection Systems Fire alarm systems and smoke detectors connected to a UL-listed monitoring center that dispatches fire departments immediately for residential and commercial customers.
- Carbon Monoxide Detection Systems Gas leak monitoring devices that detect elevated carbon monoxide levels and alert homeowners and the monitoring center to prevent poisoning.
- Medical Alert Systems Emergency alert devices that allow individuals, particularly seniors, to summon help from the monitoring center in medical emergencies.
- Commercial Access Control Systems Electronic access control systems including card readers, key fobs, and intercom entry for controlling and tracking building access at commercial properties.
- Facial Recognition Security Biometric facial recognition technology for commercial security applications, enabling identity verification of individuals entering commercial properties.
- Smart Home Automation Solutions Integrated smart home devices including automated lighting, smart thermostats, smart locks, and video doorbells controlled remotely via smartphone and the Honeywell Total Connect 2.0 platform.
- 24/7 Residential Monitoring Service Round-the-clock professional monitoring of residential security systems with an average under-eight-second response time, dispatching authorities for burglary, fire, medical, and equipment alarms.
- 24/7 Commercial Monitoring Service Continuous professional monitoring of commercial security systems with rapid response to intrusion, fire, and other emergencies, including Enhanced Call Verification to reduce false alarms.
- Event-Based Video Monitoring (EBVM) Proactive commercial video monitoring service where operators and software watch surveillance feeds and trigger alerts based on motion detection and intrusion zones, enabling rapid response and audio talk-down to deter intruders.
- Thermal Video Monitoring Body temperature screening service using thermal cameras to detect elevated temperatures at commercial properties.
- Industry-Specific Security Solutions Tailored security system packages designed for specific verticals including retail, financial institutions, office buildings, property management, schools, cannabis facilities, construction sites, and warehouses.
- Commercial Fire Alarm and Life Safety Systems Commercial-grade fire alarm systems with code-compliant monitoring for businesses, integrating with local emergency response and inspection services.
Quantifiable outcome
- 8-second average response time versus 30-60 second industry average
- +3 more outcomes
Companies that use Wayne Alarm Systems
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Wayne Alarm Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
Wayne Alarm Systems partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Wayne Alarm Systems competitors and assessment
Company assessmentPeers
Broad incumbents
- ADT: ADT is the largest national provider of monitored security and life-safety services to residential and commercial customers. It overlaps with Wayne Alarm's full-stack offering (intrusion, fire, video, monitoring) but operates at a far larger scale with national coverage and broader brand recognition.
- Brinks Home Security: Brinks Home Security provides professionally installed and monitored home security systems nationally with smart home integration. It competes with Wayne Alarm in residential intrusion and monitoring, with greater geographic reach and brand investment.
Direct peers
- Vivint Smart Home: Vivint provides professionally installed smart home security systems with 24/7 monitoring, including cameras, smart locks, lighting, and thermostats, serving residential customers. It is a direct competitor to Wayne Alarm's residential smart home/security offering with similar product breadth and subscription model.
- SimpliSafe: SimpliSafe offers DIY-installed home security systems with optional professional monitoring, competing with Wayne Alarm's residential intrusion and monitoring services. While its go-to-market is self-install rather than field sales, the underlying product category and customer overlap are direct.
- Vector Security: Vector Security is a regional provider of intrusion, fire, video surveillance, and access control with 24/7 monitoring for residential and commercial customers in the eastern US. It mirrors Wayne Alarm's full-service model and regional coverage profile more closely than national incumbents.
- Guardian Protection: Guardian Protection is a regional full-service security provider offering intrusion, fire, video, and access control with professional monitoring for homes and businesses in the eastern and central US. It competes head-to-head with Wayne Alarm's commercial and residential model in overlapping geographies.
Emerging players
- Bay Alarm Medical: Bay Alarm Medical specializes in PERS/medical alert monitoring services, overlapping with Wayne Alarm's medical alert add-on. While narrower in focus, it represents a competitor for the senior/medical alert customer segment and a reference point for that vertical's economics.
Regional players
- CPI Security: CPI Security provides professionally installed and monitored home security, fire, and smart home systems across the southeastern US. It is comparable to Wayne Alarm in service model and product breadth but serves a different geography.
Others
- Alula (now part of Nice Group): Alula provides security and home automation hardware and connected panels used by alarm installers and monitoring centers. It is a technology enabler/supplier in the same ecosystem that Wayne Alarm's installers and monitoring stack depend on, rather than a direct end-customer competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Wayne Alarm Systems social profiles
Digital presenceWayne Alarm Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wayne Alarm Systems leadership team
Management profileNumber of profiles
Wayne Alarm Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wayne Alarm Systems M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wayne Alarm Systems
What does Wayne Alarm Systems do?
Wayne Alarm Systems designs, installs, and monitors residential and commercial security, fire, and life-safety systems across Massachusetts, New Hampshire, and Maine. The company sells burglar alarms, security cameras, access control, fire/CO detection, and smart home automation devices, and backs them with 24/7 professional monitoring delivered from its own 5-Diamond UL-listed monitoring center. It also provides event-based video monitoring, audio talk-down, and industry-tailored security programs for retail, banking, education, cannabis, construction, and warehouse customers.
Is Wayne Alarm Systems a public or private company?
Wayne Alarm Systems is a private company. It is classified as family owned and is currently operating.
When was Wayne Alarm Systems founded?
Wayne Alarm Systems was founded in 1969. It employs 101 to 250 people.
Where is Wayne Alarm Systems based?
Wayne Alarm Systems is headquartered in Lynn, United States, in the North America region.
How does Wayne Alarm Systems make money?
Three revenue lines are on record. Security System Monitoring is the primary driver. The others are security System Installation and service and Maintenance.
Who are Wayne Alarm Systems's main competitors?
Comcast Xfinity Home is listed as a peer. Broad incumbents are ADT and Brinks Home Security. Direct peers are Vivint Smart Home, SimpliSafe, Vector Security and Guardian Protection. Bay Alarm Medical is listed as an emerging player. CPI Security is listed as a regional player. Alula (now part of Nice Group) is listed as an others.
Does Wayne Alarm Systems have an API?
No public API is recorded for Wayne Alarm Systems.
What industry is Wayne Alarm Systems in?
Wayne Alarm Systems's product category is Security Alarm Monitoring Services. Its primary akta.pro industry code is HSAHAAAA, Professional Monitoring (Burglar/Intrusion), with a secondary code of BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion). Its NAICS code is 56162.