Community Hospice & Palliative Care

What Community Hospice & Palliative Care does

Community Hospice & Palliative Care is a Jacksonville, Florida-based nonprofit hospice and palliative care provider founded in 1979 and incorporated as Community Hospice of Northeast Florida, Inc. The organization operates as a subsidiary of Alivia Care Inc. and serves approximately 1,500 patients per day across 16 counties in Northeast and North Central Florida through a network of 10 inpatient Centers for Caring (in Jacksonville, Gainesville, St. Augustine, Lake City, and Palatka), 9 administrative offices, and home-based care delivery. Care is delivered by more than 1,000 employees and supported by more than 1,000 volunteers, with services accessible 24/7 via phone and online channels regardless of ability to pay.

The service portfolio spans core hospice care (for patients with a prognosis of 12 months or less, six months under Medicare) and palliative care (for serious-illness symptom management at any stage), complemented by specialized programs: Community PēdsCare® (pediatric palliative and hospice care from prenatal to age 21, operated with Wolfson Children's Hospital, Nemours Children's Specialty Care, and the University of Florida-Jacksonville since 2000); the Advanced Cardiac Care Program launched in February 2026 with the American Heart Association and NPHI; the We Honor Veterans Level 5 program; National Institute for Jewish Hospice-accredited culturally responsive care; grief and bereavement support (free for up to 13 months post-loss); advance care planning; and specialized therapies including Pet Peace of Mind®. Underlying technology is conventional: digital patient management, telehealth for virtual consultations, and a public-facing library of caregiver educational videos. A first-of-its-kind pediatric hospice facility in Florida — the Dorion Family Pediatric Center — opened in June 2026.

Revenue is generated primarily through the Medicare Hospice Benefit (which covers patients over 65 with no out-of-pocket cost under an all-inclusive per diem), Florida Medicaid, most private insurance plans, and community philanthropy channeled through The Foundation of Community Hospice & Palliative Care. Adjacent revenue streams include The PACE Place (Program of All-Inclusive Care for the Elderly). Go-to-market is referral-driven: healthcare providers, hospitals, and direct family inquiries feed admissions through 24/7 phone lines, online self-assessment tools, and embedded relationships with health systems across the service area.

Name

Community Hospice & Palliative Care

Legal name

Community Hospice of Northeast Florida, Inc.

Website

https://communityhospice.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Community Hospice & Palliative Care is a Jacksonville-based nonprofit hospice and palliative care provider founded in 1979, serving approximately 1,500 patients daily across 16 Northeast and North Central Florida counties via 10 inpatient centers and home-based services, including specialized pediatric, cardiac, veteran, and Jewish cultural programs.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Pediatric Hospice & Palliative Care (HLADAHAI), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Palliative Care Clinics & Outpatient Programs (HLADAHAF), Hospice & Palliative Respite Care (HSABAGAG)

Keywords

• Hospice care
• Palliative care
• Grief bereavement support
• Pediatric palliative care
• Veteran hospice services

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medicare Hospice Benefit: For majority of patients over 65 enrolled in Medicare, hospice care is covered with no out-of-pocket expenses. This is an all-inclusive benefit covering comfort care for life-limiting illness.
2. Florida Medicaid Hospice Benefit: State-run program funded by state and federal governments providing medical assistance for individuals with limited income and resources. Benefits essentially identical to Medicare.
3. Private Insurance: Accepts most private insurance plans. Benefits paid according to individual plan coverage, subject to deductibles, co-payments, and out-of-pocket requirements.
4. Community Philanthropy: Care is provided regardless of ability to pay, supported by generous contributions from community supporters through The Foundation of Community Hospice & Palliative Care.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Community Hospice & Palliative Care provides hospice and palliative care services for patients with serious or terminal illness across 16 counties in Northeast and North Central Florida. Core service lines include Hospice Care, Palliative Care, the Community PēdsCare® pediatric program, the Advanced Cardiac Care Program, We Honor Veterans services, Grief and Bereavement Support, Advance Care Planning, and Specialized Therapies, delivered through home visits, long-term care facilities, hospitals, and 10 inpatient Centers for Caring.

Product overview

Community Hospice & Palliative Care operates as a community-based nonprofit healthcare organization offering a comprehensive hospice and palliative care service portfolio. The core offerings consist of Hospice Care and Palliative Care services, supported by specialized programs including Community PēdsCare® (pediatric palliative/hospice for children prenatal to age 21), the Advanced Cardiac Care Program (for heart disease patients), the We Honor Veterans Level 5 program, Grief and Bereavement Support, Advance Care Planning resources, Specialized Therapies (including pet therapy), and Volunteer Services. The organization delivers care across 16 counties in Northeast and North Central Florida through 10 inpatient Centers for Caring and 9 administrative offices, serving approximately 1,500 patients per day. No one is denied care due to inability to pay.

Differentiator

Problem solved

Functional benefit

Brands

• Community PēdsCare®: A nationally recognized pediatric palliative and hospice program supporting children with complex, chronic, and life-limiting conditions and their families throughout Northeast and North Central Florida, providing clinical, social service, spiritual, child life, medical and volunteer support.
• The Foundation of Community Hospice & Palliative Care
• The PACE Place

Products and services

• Hospice Care End-of-life care services for patients with life-limiting illnesses, providing physical comfort, emotional support, and spiritual care. Appropriate for patients with a prognosis of 12 months or less to live (6 months for Medicare).
• Palliative Care Medical specialty dedicated to helping people with serious illnesses find a better quality of life through symptom management, pain control, and holistic support regardless of age or illness stage.
• Community PēdsCare® Nationally recognized pediatric palliative and hospice program supporting children with complex, chronic, and life-limiting conditions from prenatal to age 21, providing clinical, social service, spiritual, child life, medical, and volunteer support in collaboration with Wolfson Children's Hospital, Nemours Children's Specialty Care, and the University of Florida-Jacksonville.
• Advanced Cardiac Care (ACC) Program Program launched February 2026 in collaboration with the American Heart Association and NPHI providing individualized in-home care for patients with advanced heart failure and cardiac conditions, focusing on symptom management, emotional support, and quality of life.
• Grief and Bereavement Support Bereavement services free of charge to hospice families for up to 13 months after a loved one's death, including the Understanding Grief program for newly bereaved and select services offered to the community free of charge.
• We Honor Veterans Program (Level 5) Highest-level veteran-centered hospice care program recognizing veterans' service and providing specialized end-of-life care including veteran-to-veteran pinning ceremonies, service branch flags, and the Mail Call letter program, plus the Community Hospice Veterans Partnership engaging veteran leaders as regional ambassadors.
• Advance Care Planning Resources helping individuals document healthcare preferences through Five Wishes and Honoring Choices programs, facilitating conversations about future healthcare decisions and supporting National Healthcare Decisions Day initiatives.
• Specialized Therapies Various therapeutic services for patients including pet therapy visits and the Pet Peace of Mind program for patient pet care assistance during hospice care.
• Centers for Caring (Inpatient Care Centers) Ten inpatient Centers for Caring located throughout Northeast and North Central Florida providing inpatient hospice care for patients requiring intensive symptom management, combined with nine administrative offices serving 16 counties across Jacksonville, Gainesville, St. Augustine, Lake City, and Palatka.

Quantifiable outcome

• Serves approximately 1,500 patients per day across Northeast and North Central Florida
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• American Heart Association (AHA)coreStrategic or Co-development Partner · 3 February 2026Collaboration on the Advanced Cardiac Care (ACC) Program to address heart disease, one of the nation's largest killers. The program combines expert cardiac symptom management with compassionate hospice care for in-home treatment of advanced heart disease patients, focusing on symptom management, emotional support, and quality of life.
• National Partnership for Healthcare and Hospice Innovation (NPHI)coreStrategic or Co-development Partner · 3 February 2026Collaboration on the Advanced Cardiac Care Program. NPHI represents 100+ not-for-profit hospice and advanced illness care providers. The partnership helps advance clinical protocols and patient/family resources while ensuring no one is turned away due to inability to pay.
• Wolfson Children's HospitalcoreStrategic or Co-development Partner · 1 January 2000Collaboration for Community PēdsCare® pediatric program, providing clinical, social service, spiritual, child life, medical and volunteer support for children with life-limiting conditions.
• Nemours Children's Specialty CarecoreStrategic or Co-development Partner · 1 January 2000Collaboration for Community PēdsCare® pediatric program, providing comprehensive pediatric palliative and hospice care services for children with complex medical needs.
• University of Florida-JacksonvillecoreStrategic or Co-development Partner · 1 January 2000Collaboration for Community PēdsCare® pediatric program, providing academic medical support and clinical education for pediatric palliative and hospice care.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Three Oaks Hospice: PE-backed regional hospice provider expanding rapidly across the Southeast. Comparable hospice delivery model with competing geographic focus in parts of the Southeast U.S.

Broad incumbents

• LHC Group: Home health and hospice provider (now part of Optum/UnitedHealth Group) operating hospice service lines. Comparable hospice delivery model within a broader home-based care platform.
• CenterWell Hospice (formerly Kindred at Home): Humana-owned home health and hospice platform offering hospice and palliative care services. Comparable end-of-life care model as part of a broader home-based care portfolio, with significant scale advantages.
• Enhabit (formerly Encompass Health Home Health): Home health and hospice provider with hospice service lines across multiple states. Comparable hospice care delivery model with focus on post-acute and end-of-life care.

Direct peers

• Compassus: National hospice, palliative, and home health provider operating across 30+ states. Directly comparable nonprofit-affiliated hospice model with similar specialty program focus and referral-driven GTM.
• VITAS Healthcare: Largest U.S. hospice provider, operated by Chemed Corporation. Directly comparable hospice and palliative care service model with national footprint; competes with Community Hospice in multi-state markets and for clinical labor.
• Traditions Health: Hospice, home health, and palliative care provider operating across multiple states. Directly comparable hospice and palliative care delivery model with referral-driven GTM.
• Gentiva: National hospice and palliative care provider offering home-based and inpatient hospice services. Direct competitor in clinical model, patient population, and referral-driven GTM motion.
• Amedisys: Major home health and hospice operator with hospice service lines serving patients in their homes. Directly comparable home-based hospice delivery model and clinical staffing structure.

Others

• Alivia Care: Parent organization of Community Hospice & Palliative Care, providing hospice, palliative, and PACE services across the Southeast. Indirectly comparable as the strategic parent platform for hospice delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/CommunityHospice
• Facebookfacebook.com/communityhospicepalliativecare
• LinkedInlinkedin.com/company/community-hospice-&-palliative-care
• Instagraminstagram.com/communityhospicepalliativecare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Hospice & Palliative Care