The HealthCare Connection

What The HealthCare Connection does

The HealthCare Connection (THCC) is a nonprofit, federally qualified health center (FQHC) founded in 1967 as the Lincoln Heights Health Center — the first Community Health Center in Ohio. Headquartered in Cincinnati, it delivers a comprehensive, integrated primary-care model spanning medical/primary care, pediatrics, dental, pharmacy, women's health/OB-GYN, behavioral health, vision, HIV prevention and treatment, infectious disease, and Medication for Opioid Use Disorder (MOUD). The organization operates seven locations, including three school-based health centers and one school-linked center, serving more than 20,000 patients annually across over 50,000 office visits. Its core mandate is care for medically underserved, uninsured, and low-income populations across northern Hamilton County and the broader Cincinnati metropolitan area (23 political jurisdictions and 46 census-designated places).

Operationally, THCC combines direct-to-patient clinical delivery with patient-facing digital tools: an InteliChart-powered patient portal for scheduling, records, and payments; a pharmacy mobile app (RxLocal) supporting 24/7 refills, reminders, and free home delivery; and technologies such as Cologuard for noninvasive colorectal screening. A central financial and operational lever is participation in the federal 340B drug-pricing program, run through its Lincoln Heights and Mt. Healthy pharmacies, which reportedly allows eligible patients to save up to 90% on prescriptions and generates savings reinvested into patient services.

The revenue model is characteristic of an FQHC rather than a commercial enterprise. Income derives from patient service revenue (delivered on a sliding fee discount scale tied to household income and family size), Medicaid and Medicare reimbursement, HHS federal grant funding tied to FQHC status with Federal Public Health Service deemed status, and 340B pharmacy savings. The organization reports an annual operating budget in excess of $8 million and employs an estimated 101–250 people. Go-to-market is direct-to-consumer through physical health centers, school partnerships, an on-site retail pharmacy, and walk-in Express Care, with the patient population weighted toward children (54%), families below 20% of the federal poverty level (78.6%), and uninsured patients (14.4%).

Name

The HealthCare Connection

Legal name

The Healthcare Connection

Website

https://healthcare-connection.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

101–250 employees

Short description

The HealthCare Connection is a Cincinnati-based nonprofit federally qualified health center providing integrated medical, pediatric, dental, pharmacy, women's health, behavioral health, and vision services to more than 20,000 uninsured and low-income patients across northern Hamilton County.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health center
• Primary care services
• Federally qualified health center
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Service Revenue: Revenue from providing medical, dental, and behavioral health services to patients regardless of ability to pay, with sliding fee discounts based on income
2. 340B Pharmacy Program: Pharmacy savings from 340B drug-pricing program used to expand patient medication access and services
3. Government Program Reimbursement: Reimbursement from Medicaid and Medicare for services provided to eligible patients
4. Federal Grant Funding: HHS funding and support as a federally qualified health center with Federal Public Health Service deemed status

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The HealthCare Connection is a nonprofit, federally qualified health center (FQHC) providing integrated primary care, pediatrics, dental, behavioral health, women's health, vision, pharmacy, HIV prevention, MOUD, infectious disease, and Express Care walk-in services across seven locations in the Cincinnati metropolitan area. Services are offered to uninsured and low-income families regardless of ability to pay, supported by a Sliding Fee Discount Program, 340B pharmacy savings, and a school-based health center network.

Product overview

The HealthCare Connection is a federally qualified health center (FQHC) providing a comprehensive, integrated healthcare delivery system through multiple service lines. The organization operates as a multi-location healthcare network with core services spanning Primary Care (including pediatrics), Dental, Pharmacy, Women's Health, Behavioral Health, Vision Services, HIV Prevention/Treatment, and MOUD (Medication for Opioid Use Disorder) Services. The portfolio includes School-Based Health Centers located within local school districts, Express Care walk-in services, and Infectious Disease services. Patient-facing digital services include a Patient Portal (powered by Intelichart) and a Pharmacy Mobile App for prescription management. Additionally, the organization provides support programs including Health Insurance Enrollment Assistance and a Sliding Fee Discount Program. All services are designed to serve uninsured and low-income communities regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical / Primary Care Services Primary care services including wellness and preventative care, short-term sick care, long-term chronic disease management, women's health, and laboratory services for patients in northern Hamilton County.
• Pediatric Services
• Dental Services Dental exams, cleanings, restorations, dental sealants, and emergency dental care including tooth extractions at Lincoln Heights and Mt. Healthy dental locations.
• Pharmacy Services Prescription services at Lincoln Heights and Mt. Healthy pharmacy locations, participating in the 340B drug-pricing program to provide affordable medications regardless of ability to pay.
• Women's Health / Obstetrics & Gynecology Prenatal, delivery, postpartum care, minor surgeries and procedures, family planning, and ultrasounds, including the Centering Pregnancy program.
• Behavioral Health Services Integrated behavioral health services including mental health, substance use conditions, life stressors, and crisis treatment using mindfulness, cognitive-behavioral therapy, and solution-focused therapy.
• School-Based Health Centers Full-service healthcare centers located inside schools providing primary healthcare, dental, behavioral health, and referrals to students and their families during school hours.
• Vision Services Comprehensive eye exams, frames, and vision care for children and adults at the Mt. Healthy Vision Center, plus a portable vision program for schools.
• HIV Prevention & Treatment Services HIV PrEP and PEP services, rapid HIV testing, walk-in HIV and HEP-C testing clinic, with board certified infectious disease physician.
• Medication for Opioid Use Disorder (MOUD) FDA-approved medications (Buprenorphine/naloxone, Naltrexone), personalized treatment plans, confidential non-judgmental care, and on-site behavioral health support integrated into primary care.
• Express Care Walk-in urgent care services for sudden illness or health concerns including flu, infections, minor injuries, rashes, and ear infections without appointment necessity.
• Infectious Disease Services Infectious disease treatment and management services provided by board certified infectious disease physicians.
• COVID-19 Vaccine Services
• Health Insurance Enrollment Assistance Assistance with signing up for health insurance through Medicaid or the Health Insurance Marketplace, with Certified Application Counselors available at locations.

Quantifiable outcome

• Patients can save up to 90% on eligible prescriptions through 340B program
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• KrogerminorGTM or Marketing PartnerKroger Community Rewards program allows Kroger customers to designate The Healthcare Connection as their charity of choice. Customers can link their Kroger account and a percentage of eligible purchases is donated to THCC.
• Mt. Healthy City SchoolscoreStrategic or Co-development PartnerTHCC operates School-Based Health Centers in partnership with Mt. Healthy City Schools, providing healthcare services to students and staff within the school buildings during school hours.
• Princeton City SchoolscoreStrategic or Co-development PartnerTHCC operates Viking School-Based Health Center at Princeton High/Middle School, providing healthcare services to students within the school district.
• Winton Woods City SchoolscoreStrategic or Co-development PartnerTHCC operates Winton Woods School-Based Health Center at Winton Woods South Campus, providing healthcare services to students in the district.
• Lockland SchoolscoreStrategic or Co-development PartnerTHCC operates Lockland School-Linked Health Services at Lockland High School, providing healthcare services to students and staff.
• Pharmaceutical Manufacturers (340B Program)coreOthersAs a participant in the 340B drug-pricing program, THCC receives drugs at discounted prices from pharmaceutical companies. Savings are used to expand patient services and medication access.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Crossroad Health Center: Federally qualified health center serving low-income and uninsured patients in the Cincinnati metro area. Direct local peer to THCC with comparable primary care, pediatric, dental, and behavioral health services.
• HealthSource of Ohio: Large Ohio-based FQHC operating multiple community health centers with primary care, dental, behavioral health, and pharmacy services. Direct peer given shared FQHC model, geographic proximity, and similar patient demographics.
• Primary Health Solutions: Ohio FQHC operating in the Cincinnati-Dayton corridor, providing primary care, dental, behavioral health, and pharmacy to underserved populations. Comparable in scale, FQHC funding model, and service mix to THCC.
• Five Rivers Health Centers: Federally qualified health center serving the Dayton, Ohio region with primary care, pediatrics, dental, behavioral health, and pharmacy services. Operates school-based health programs similar to THCC's model.
• Neighborhood Health Care (Cincinnati): Community-based safety-net provider in Cincinnati offering primary care, behavioral health, and supportive services to uninsured and Medicaid patients. Comparable nonprofit, mission-driven FQHC operating in the same metro as THCC.
• Sun River Health: Large multi-state FQHC network providing primary care, dental, behavioral health, and pharmacy across New York, the Hudson Valley, and beyond. A scaled analog of the THCC operating model with similar funding structure and patient demographic focus.
• Family Health Centers of San Diego: One of the largest FQHCs in the country, operating dozens of community clinic sites with comprehensive primary care, dental, behavioral health, and pharmacy services. Useful scaled peer for understanding the upper bound of THCC's potential operating model.

Broad incumbents

• UC Health (University of Cincinnati Health): Large academic health system serving the Cincinnati region. While not a direct FQHC competitor, it is a major regional incumbent whose physician network and employed-clinician footprint compete for the same patient population in northern Hamilton County.
• Cincinnati Children's Hospital Medical Center: Major pediatric academic medical center in Cincinnati. Competes with THCC for pediatric patients and school-based partnerships across the same northern Hamilton County service area.

Regional players

• HealthLinc: Federally qualified health center network operating in Indiana. Comparable FQHC operating model with primary care, dental, behavioral health, and pharmacy, but serves a different geography than THCC.

Market position

Strengths4 records

Weaknesses4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hcconnection
• LinkedInlinkedin.com/company/the-healthcare-connection
• Instagraminstagram.com/thehealthcareconnection
• Xx.com/hcconnection

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The HealthCare Connection