HealthLinc
HealthLinc is a 501(c)(3) nonprofit Federally Qualified Health Center operating 14 clinics across 6 counties in northern Indiana, serving over 56,500 patients annually with integrated medical, dental, behavioral health, pharmacy, and social support services on a sliding fee scale.
- Company typePrivate
- Founded1996
- HeadquartersValparaiso, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What HealthLinc does
HealthLinc is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1996, operating 14 clinics across 6 counties in northern Indiana and serving more than 56,500 patients annually. It provides a comprehensive suite of primary care services including family medicine, pediatrics, dental, optometry, behavioral health, pharmacy, podiatry, and chiropractic care, integrated with social support services such as community health worker programs and food security interventions delivered in partnership with regional organizations. Patient access is supported by a sliding fee scale, bilingual staffing, and telehealth, positioning HealthLinc as a primary care safety net for uninsured, underinsured, and Medicaid-covered populations in its service area.
The organization's revenue model combines federal HRSA grant funding, Medicare and Medicaid reimbursement under the FQHC Prospective Payment System (PPS), revenue from the 340B drug pricing program across its in-house pharmacies, private insurance billing, and philanthropic contributions. Recent strategic activity — including the 2025 opening of a clinic in Morocco, Newton County; a major Mishawaka clinic remodel; a partnership with Opportunity Enterprises to serve individuals with intellectual and developmental disabilities; and achievement of AAAHC accreditation in 2025 — signals continued network expansion and quality investment. HealthLinc also operates residency programs and academic partnerships with Indiana University and Valparaiso University to build its clinical workforce pipeline.
HealthLinc's technology footprint is conventional healthcare IT: an electronic health record system, a patient portal, and telehealth infrastructure. There is no disclosed proprietary AI/ML capability; technology is positioned as an enabler of access and care coordination rather than a differentiator. Headcount has grown from 196 employees in 2014 to approximately 638 in 2025, reflecting the scaling of the clinic network and the broadening of service lines over the past decade.
HealthLinc firmographics
Firmographics- Name
- HealthLinc
- Legal name
- HealthLinc, Inc.
- Website
- https://healthlincchc.org
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- HealthLinc is a 501(c)(3) nonprofit Federally Qualified Health Center operating 14 clinics across 6 counties in northern Indiana, serving over 56,500 patients annually with integrated medical, dental, behavioral health, pharmacy, and social support services on a sliding fee scale.
- Ownership category
- akta.pro rank
HealthLinc industry classification
Industry- Product category
- Community Health Center Services
- NAICS
- Offices of Physicians (62111), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
Keywords
Where HealthLinc is headquartered
LocationHeadquarters
- HQ city
- Valparaiso
- HQ country
- United States
- HQ region
- North America
Offices15 records
Markets served
HealthLinc business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others
Revenue model
- Patient Services Revenue: Revenue from patient services including medical, dental, optometry, and behavioral health services. Accepts Medicare, Medicaid, Healthy Indiana Plan (HIP), and commercial insurance. Sliding fee scale discounts provided based on household income and size for uninsured patients.
- Federal HRSA Funding: Health Resources and Services Administration (HRSA) funding as a Federally Qualified Health Center (FQHC) grantee under 42 U.S.C. 254b. Organization has Federal Public Health Service deemed status.
- Donations and Fundraising: Tax-deductible donations from individuals, corporations, and foundations. Includes one-time donations, recurring donations, planned giving, employer matching, event sponsorships, and in-kind donations. EIN: 35-2147791.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Sliding Fee Scale - Income-based discount program |
| Subscription | Monthly | Insurance-based payment - Medicare, Medicaid, HIP, Commercial |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
HealthLinc product offering
Product offeringCore offering
HealthLinc is a Federally Qualified Health Center (FQHC) operating 14 free-standing clinics across 8 communities in northern Indiana, delivering integrated medical, dental, optometry, behavioral health, pharmacy, and specialty care services. Care is provided on a sliding fee scale based on household income and accepts Medicare, Medicaid, the Healthy Indiana Plan (HIP), and commercial insurance, ensuring access regardless of insurance status.
Product overview
HealthLinc is a Federally Qualified Health Center (FQHC) providing an integrated, multi-service healthcare delivery platform across 14 clinic locations in northern Indiana. The organization operates a unified service model offering Medical, Dental, Optometry, and Behavioral Health as core service lines, supplemented by specialty services including Pediatrics, Women's Health, Prenatal Care, Chiropractic, Podiatry, Pharmacy, and Clinical Pharmacy. Additional support services include Labs & Testing (via Quest Diagnostics partnership), the 340B Drug Pricing Program, Chronic Care Management, Preventative Care, Sick Visits, Substance Abuse services, Community Outreach, Health Insurance Enrollment, and Medical-Legal Partnership. The Patient Portal (MyHealthLinc) serves as the digital front door for patient engagement, enabling appointment management, bill payment, and provider communication. Services are delivered on a sliding fee scale and accept Medicare, Medicaid, HIP, and most commercial insurance.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Services Primary and preventive medical care for patients of all ages including same-day appointments, after-hours care, chronic disease management, obstetrics and gynecology, well-child checkups, immunizations, and laboratory work.
- Dental Services Comprehensive dental care for adults and children including examinations, X-rays, cleanings, extractions, fillings, crowns, and full/partial dentures at East Chicago, Michigan City, IUSB, La Porte, and Valparaiso clinics.
- Optometry Services Eye care services including comprehensive eye exams, medical eye services, retinal evaluations for diabetes/cataracts/glaucoma, retinal photography, and cost-effective glasses at East Chicago Harbor, Michigan City, Mishawaka, and Valparaiso clinics.
- Behavioral Health Services
- Pediatric Services Pediatric care including sick visits, school and sports physicals, developmental assessments, fluoride varnish, and ADHD assessments and treatment for children.
- Women's Health Services Women's health services including annual exams, cancer screenings, acute care, family planning, prenatal care, STI care, and care team nurses.
- Prenatal Care Prenatal care services including labs and testing, exams, education, birthing plans, nurse midwives, and high-risk pregnancy management at La Porte, Mishawaka, Southeast, and Valparaiso clinics.
- Chiropractic Care Chiropractic services for chronic pain, lower-back pain, neck pain, shoulder pain, sports injuries, whiplash, headaches, migraines, and joint pain at East Chicago, Michigan City, and Mishawaka clinics.
- Podiatry Services Foot care services including diabetic foot care, nerve and wound care, fungal infections, bunions, corns, calluses, plantar fasciitis treatment, and orthopedic fittings at East Chicago, Knox, La Porte, Michigan City, and Valparaiso clinics.
- Chronic Care Management Care management for Medicare patients with two or more chronic conditions including care plan creation, symptom management, health education, medication planning, and care coordination.
- Preventative Care Preventive health services including annual checkups, health screenings, laboratory work, and colon cancer screening to identify health risks and prevent chronic diseases.
- Sick Visits Same-day and telemedicine appointments for acute illnesses including cold/flu, strep, allergies, earaches, coughs, stomach pain, fever, UTIs, headaches, and more.
- Substance Abuse Services Substance use disorder support including medication-assisted treatment, peer recovery support, and connection to recovery-oriented activities and social services.
- Pharmacy Services On-site pharmacy services including prescription transfers, online refills, medication synchronization, compliance packaging, private consultations, OTC medications, and diabetes support.
- 340B Drug Pricing Program Federal program enabling HealthLinc to provide prescription medications at discounted rates including diabetes medications, insulin, asthma inhalers, cholesterol medications, and blood pressure medications.
- Labs and Testing Onsite laboratory and testing services through partnership with Quest Diagnostics available at all clinic locations for regular checkups and diagnostic needs.
- COVID-19 Testing and Vaccination
- Clinical Pharmacy
- Community Outreach
- Health Insurance Enrollment
- Medical-Legal Partnership
- Patient Portal (MyHealthLinc)
Quantifiable outcome
- Over 56,500 patients served annually
- +3 more outcomes
Companies that use HealthLinc
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
HealthLinc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
HealthLinc partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- Food Bank of Northwest IndianacorePartnership to extend Food as Medicine program in East Chicago, helping patients manage chronic conditions while addressing food insecurity. Support provided by Foundations of East Chicago.
- Opportunity EnterprisescoreCollaboration to open a health clinic at OE's 7,500-square-foot facility at 3101 Evans Avenue in Valparaiso, representing an innovative step toward serving individuals with disabilities.
- Porter-Starke ServicescorePartnered since 2008 to provide primary care at their Valparaiso clinic location; HealthLinc provides integrated primary care services.
- Indiana Legal ServicessupportingMedical-Legal Partnership providing civil-legal aid to patients through referral pathway from HealthLinc clinic locations.
- Quest DiagnosticssupportingPartnership for onsite laboratory and testing services at all HealthLinc clinic locations.
- PhreesiasupportingPatient intake and payment processing platform used for appointment scheduling and payment collection.
Scale indicators7 records
Recent moves10 records
Expansion highlights6 records
HealthLinc competitors and assessment
Company assessmentDirect peers
- HealthNet: Indianapolis-based FQHC providing medical, dental, behavioral health, and pharmacy services on a sliding fee scale; directly comparable Indiana FQHC serving similar uninsured and Medicaid populations with a multi-site integrated care model.
- Windrose Health Network: Indiana FQHC operating multiple clinic locations across Johnson, Morgan, Shelby, and Marion counties; comparable in mission, FQHC funding model, and integrated primary care plus behavioral health delivery.
- Open Door Health Services: Muncie, Indiana-based FQHC serving East Central Indiana with medical, dental, behavioral, and pharmacy services under a similar HRSA-funded, sliding-fee model to HealthLinc.
- Valley Professionals Community Health Center: Indiana-based FQHC with multiple sites providing primary care, behavioral health, and pharmacy services on a sliding fee scale; closely comparable in rural/mixed Indiana market footprint.
- Neighborcare Health: Seattle-based FQHC operating 30+ medical, dental, and behavioral health clinics with sliding-fee and 340B pharmacy services; directly comparable urban/community FQHC peer with similar integrated model.
- Heartland Health Centers: Chicago-area FQHC providing primary care, dental, and behavioral health to underserved populations with sliding-fee model; comparable Midwest FQHC peer with multi-site operations.
- Oak Orchard Health: New York-based FQHC operating multiple sites across rural and suburban communities with integrated medical, dental, vision, behavioral health, and pharmacy; comparable mid-sized FQHC serving similar populations.
Broad incumbents
- Eskenazi Health: Indianapolis-based safety-net health system with FQHC-like ambulatory services and significant Medicaid population; broader incumbent serving overlapping Indiana communities with a wider inpatient/outpatient portfolio.
- Sun River Health: Large New York-based FQHC network operating dozens of sites with integrated medical, dental, behavioral health, and pharmacy; comparable multi-site FQHC at significantly larger scale.
- AltaMed Health Services: Large California-based FQHC network providing comprehensive primary care, dental, behavioral health, and pharmacy services to underserved populations; analogous scale and integrated service line breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
HealthLinc social profiles
Digital presenceHealthLinc compliance and trust
Trust signalCompliance9 records
HealthLinc financial estimates
Financial estimateRevenue estimate
Valuation estimate
HealthLinc leadership team
Management profileNumber of profiles
Profiles10 records
HealthLinc funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HealthLinc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HealthLinc
What does HealthLinc do?
HealthLinc is a Federally Qualified Health Center (FQHC) operating 14 free-standing clinics across 8 communities in northern Indiana, delivering integrated medical, dental, optometry, behavioral health, pharmacy, and specialty care services. Care is provided on a sliding fee scale based on household income and accepts Medicare, Medicaid, the Healthy Indiana Plan (HIP), and commercial insurance, ensuring access regardless of insurance status.
Is HealthLinc a public or private company?
HealthLinc is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was HealthLinc founded?
HealthLinc was founded in 1996. It employs 101 to 250 people.
Where is HealthLinc based?
HealthLinc is headquartered in Valparaiso, United States, in the North America region.
How does HealthLinc make money?
Three revenue lines are on record. Patient Services Revenue is the primary driver. The others are federal HRSA Funding and donations and Fundraising.
Who are HealthLinc's main competitors?
Direct peers on record are HealthNet, Windrose Health Network, Open Door Health Services, Valley Professionals Community Health Center, Neighborcare Health, Heartland Health Centers and Oak Orchard Health. Broad incumbents are Eskenazi Health, Sun River Health and AltaMed Health Services.
Does HealthLinc have an API?
No public API is recorded for HealthLinc.
What industry is HealthLinc in?
HealthLinc's product category is Community Health Center Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes). Its NAICS code is 62111 and its SIC code is 8011.