Pro-Tow 24hr Towing & OnSite Truck Repair

What Pro-Tow 24hr Towing & OnSite Truck Repair does

Pro-Tow 24hr Towing & Onsite Truck Repair is a Washington State-based towing and heavy-duty recovery operator operating as a division of FleetEasy, a family-owned parent company founded by Keith Lewis. The business runs 24/7 emergency dispatch from three yards in Auburn, Maple Valley, and Spokane, Washington, serving the Pacific Northwest including Oregon, Idaho, Montana, and British Columbia. Services span light-, medium-, and heavy-duty towing, accident recovery, heavy equipment recovery, crane lift, cargo and load shift work, roadside assistance, impound, and on-site mobile fleet repairs (the latter delivered through the sister Motorplex division, with spill response through Pro-Enviro).

The company competes on the basis of a modern specialized fleet that includes crane-style rotator wreckers, heavy-duty boom wreckers, flatbeds, and air cushion (airbag) recovery systems, operated by certified personnel trained in heavy-load rigging and accident scene coordination. Its stated operational benchmark is on-scene arrival within 90 minutes for 90% of calls. Distribution is sales-led and direct, primarily via 24/7 live-operator dispatch phone lines supplemented by a website service request form and direct fleet sales relationships.

Revenue is generated primarily through transaction-based fees for individual towing, recovery, roadside, impound, and cargo jobs, with a smaller recurring component from fleet maintenance contracts sold to commercial fleet operators. Pricing is quote-based and not publicly disclosed. Customer segments are horizontally diversified across individual vehicle owners, commercial fleet operators, construction and industrial accounts, and government/DOT incident response, with no disclosed revenue concentration on any single account.

Name

Pro-Tow 24hr Towing & OnSite Truck Repair

Legal name

Pro-Tow 24hr Towing & OnSite Truck Repair

Website

https://pro-tow.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Pro-Tow is a family-owned Pacific Northwest 24/7 towing and heavy-duty recovery operator with three Washington dispatch yards, serving individual drivers, commercial fleets, and government incident response under the FleetEasy umbrella.

Ownership category

akta.pro rank

Product category

Towing and Recovery Services

NAICS

Motor Vehicle Towing (48841), Motor Vehicle Towing (488410), Support Activities for Road Transportation (4884)

SIC

Services-Automotive Repair, Services & Parking (7500), Transportation Services (4700)

akta.pro industry

PRIMARYTLAKAFAH

Accident Recovery, Winch-Out & Towing Services (Light/Heavy)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Mobile Maintenance & Roadside Assistance

SECONDARYTLAJAJAC

Towing, Recovery & Vehicle Removal Services

Transportation & Logistics/Transportation Infrastructure & Operations (Roads, Rail Networks, Traffic Management)/Roadside Services & Emergency Response (Incident Management, Tow/Assist Patrols)

SECONDARYBPABAKAJ

Towing, Impound & Vehicle Relocation Services

Business & Public Services/Facilities Management & Building Services/Parking & Traffic Management Services

SECONDARYTLAKAEAM

Towing, Recovery & Vehicle Storage (Collision-Related)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Collision Repair, Bodywork & Paint

Keywords

• Heavy-duty towing services
• Accident recovery services
• Roadside assistance
• Cargo recovery services
• Vehicle impound services

Headquarters

HQ city

Auburn

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Towing Services: 24/7 emergency towing services for light-, medium-, and heavy-duty vehicles. Revenue is generated on a per-service transaction basis, with pricing varying by vehicle type, distance, and service complexity. Services available to both individual consumers and commercial fleet customers.
2. Heavy-Duty Recovery Services: Complex recovery services for semi-trucks, trailers, heavy equipment, and construction machinery. Includes accident recovery, rollover recovery, equipment extraction, and crane lift services. Billed per job based on complexity, equipment required, and time on scene.
3. Roadside Assistance: 24-hour roadside assistance including battery services, lockout services, fuel delivery, and on-site repairs. Transaction-based services for individual and fleet vehicle assistance.
4. Impound Services: Private property impound services for parking lot management. Includes vehicle towing and secure storage. Revenue generated from impound fees and storage charges per day.
5. Cargo Recovery and Load Shift Services: Cargo handling services including load shifts, transfers, reloads, and cargo recovery. Billed per job based on cargo type, recovery complexity, and equipment needed.
6. Fleet Maintenance Contracts: Preventative fleet maintenance programs for fleet customers, offering customized fleet service solutions to minimize downtime. Working with Motorplex division for in-shop repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Pro-Tow provides 24/7 emergency towing, accident and heavy-duty recovery, crane lift services, cargo recovery and load shift work, roadside assistance, and vehicle impound services for light-, medium-, and heavy-duty vehicles and equipment. Operations are delivered by certified operators from three Washington State dispatch locations serving the Pacific Northwest. The offering is complemented by mobile fleet repairs through the Motorplex division and spill response through the Pro-Enviro division under the FleetEasy family.

Product overview

Pro-Tow 24hr Towing & OnSite Truck Repair is a division of FleetEasy offering a comprehensive portfolio of towing, recovery, and fleet breakdown solutions. The core offering is 24-hour towing and roadside assistance for light-, medium-, and heavy-duty vehicles. Key sub-products include accident recovery, heavy-duty recovery, crane lift services, cargo recovery and load shift services, vehicle impound services, and roadside assistance. The company also leverages its Motorplex division to provide mobile fleet repair services, enabling a one-call solution for fleet managers needing towing, recovery, and on-site repairs.

Differentiator

Problem solved

Functional benefit

Brands

• Motorplex: In-shop and on-site fleet repairs, preventative maintenance, inspections and emergency mobile repairs.
• Pro-Enviro

Products and services

• Pro-Tow 24-Hour Towing & Roadside Assistance Primary 24/7 emergency towing and roadside assistance service for light-, medium-, and heavy-duty vehicles and equipment, including breakdown solutions, towing, recovery, crane lift, and cargo services. Available to both individual motorists and commercial fleet operators across Washington State and the Pacific Northwest.
• Roadside Assistance 24-hour roadside assistance for all vehicle types including battery services, lockout services, fuel delivery, flat tire assistance, and minor on-site repairs.
• Heavy-Duty Towing Specialized towing for medium-duty (Class 3-6) and heavy-duty (Class 7+) vehicles including semi-trucks, heavy equipment, RVs, and motorhomes using crane-style rotator wreckers.
• Accident Recovery Complex accident recovery services for vehicles and equipment using crane-style rotators, advanced rigging systems, and certified operators, including coordination with law enforcement and DOT officials.
• Heavy-Duty Recovery Professional recovery services for commercial vehicles, trailers, and construction or industrial equipment including rollovers, off-road extractions, winching, and equipment recovery using HD wreckers and airbag recovery systems.
• Crane Lift Services Heavy lifting services using heavy-duty wrecker trucks with hydraulic cranes for accident recovery, construction projects, transport of construction equipment, cargo handling, and specialized lifting jobs.
• Cargo Recovery & Load Shift Services 24/7 cargo recovery, load re-securing, load shift services, cargo transfers, and freight handling to salvage cargo, reduce asset damage, and restore operations after accidents or load shifts.
• Vehicle Impound Services Compliant parking lot impound services including vehicle removal, secure storage yards, monitoring signs, and vehicle release procedures in accordance with RCW Title 46.55.120.

Quantifiable outcome

• 90% response rate within 90 minutes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Motorplex (FleetEasy Division)coreStrategic or Co-development Partner · 1 January 2025Motorplex is the in-shop and on-site fleet repair division of FleetEasy. Pro-Tow works with Motorplex to provide comprehensive fleet breakdown solutions, offering preventative maintenance, inspections, and emergency mobile repairs alongside towing and recovery services. Customers with complex breakdowns may be referred between divisions.
• Pro-Enviro (FleetEasy Division)coreStrategic or Co-development Partner · 1 January 2017Pro-Enviro provides vehicle fluid spill response and cleanup services. During accident recoveries or when vehicles leak fluids on public or private property, Pro-Enviro handles compliant spill recovery, containment, cleanup, and disposal in coordination with Pro-Tow recovery operations.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• AAA Roadside Services: National roadside assistance leader serving light-duty vehicles and select commercial customers. Comparable as a broad incumbent offering 24/7 towing and roadside response across overlapping geographies, though without Pro-Tow's heavy-duty specialization.
• Agero: B2B roadside assistance network and dispatch platform connecting stranded drivers with tow providers. Comparable as an incumbent that operates in the same towing/roadside value chain at scale, though its model is software-and-network rather than owned fleet.
• FleetNet America (Cox Automotive): Commercial fleet roadside and towing dispatch network serving trucking fleets nationwide. Directly comparable to Pro-Tow's commercial fleet segment as a larger incumbent operating in the same vertical with national reach.

Direct peers

• Dick's Towing & Heavy Duty: Long-standing Seattle/Puget Sound heavy-duty towing and recovery operator. Directly comparable as a regional peer offering overlapping light-, medium-, and heavy-duty towing and accident recovery services in the same Pacific Northwest geography.
• Harold's Towing: Portland-based heavy-duty towing and recovery company serving Oregon and Southwest Washington. Closely comparable to Pro-Tow on heavy-duty specialization, accident recovery, and Pacific Northwest regional footprint.
• Western Heavy Duty Towing & Recovery: Pacific Northwest heavy-duty towing and recovery specialist covering Washington and Oregon. Directly comparable on equipment class (heavy wreckers/rotators) and service mix including accident recovery and equipment transport.
• Action Towing (Tacoma/Pierce County): Regional towing operator covering Tacoma and South Sound Washington with light- and heavy-duty capability. Comparable regional peer serving overlapping geography with similar 24/7 dispatch and recovery offerings.
• All American Towing & Recovery: Multi-state heavy-duty towing and recovery operator covering parts of the Western U.S. Comparable as a direct competitor with similar equipment class, accident recovery focus, and commercial fleet customer base.

Others

• TruckDown: Online directory and locator for heavy-duty truck repair, towing, and roadside services across North America. Comparable as a digital channel that competes for Pro-Tow's organic SEO traffic and connects fleet customers with towing providers.
• TravelCenters of America (TA): National network of truck stops and truck service centers offering roadside and minor repair services. Adjacent peer serving the same commercial trucking customer base with overlapping maintenance and breakdown services at highway locations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ProTow24HR
• LinkedInlinkedin.com/company/protow

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro-Tow 24hr Towing & OnSite Truck Repair