McCall Center for Behavioral Health

What McCall Center for Behavioral Health does

McCall Behavioral Health Network (dba McCall Center for Behavioral Health) is a Connecticut-based nonprofit founded approximately 1974-1977, providing substance use disorder treatment, mental health services, and integrated primary care across four locations in western Connecticut (Torrington headquarters, Danbury, Winsted, and Waterbury). The organization operates a comprehensive continuum of care that includes intensive and intermediate residential treatment, outpatient treatment groups, medication-assisted treatment, mental health services with group homes, an on-site Genoa Pharmacy, a Whole Health Center, and Child & Adolescent outpatient programs. Prevention and family services extend the reach into schools, early childhood consultation, parenting support, and community coalitions, while telehealth delivery is enabled through Zoom-based online counseling sessions. Maria Skinner serves as Chief Executive Officer and Director.

The business model is a standard nonprofit community behavioral health reimbursement structure: services are paid via Husky (Connecticut Medicaid) and most private insurance plans, with a sliding fee scale ensuring access for low-income clients and a no-turned-away policy for children via the No Child Turned Away Access to Care Fund. Revenue is supplemented by philanthropic fundraising, including matching-gift campaigns with the Northwest Connecticut Community Foundation and corporate-foundation grants such as the 2025 Cigna Group Foundation award. Distribution is multi-channel, combining in-person locations, a phone intake line, Zoom telehealth, and active community outreach and school-based prevention programs.

The organization's technology stack is conventional commercial SaaS (WordPress CMS, Stripe payments, Zoom telehealth, LiveChat, HubSpot CRM, Google Analytics, Hotjar) with no proprietary platform or disclosed AI/ML capability. Competitive position is anchored by 50+ years of community presence, CARF, Joint Commission, and HRSA accreditations, and a staff mix that includes recovery coaches and clinicians with lived recovery experience. The organization is independently operated with no parent company or private equity ownership.

Name

McCall Center for Behavioral Health

Legal name

McCall Behavioral Health Network

Website

https://mccallcenterct.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

McCall Behavioral Health Network is a Torrington, Connecticut-based nonprofit founded circa 1974 that delivers substance use disorder treatment, mental health services, and integrated primary care across four western Connecticut locations, serving individuals, families, and children via Medicaid, private insurance, and a sliding fee scale.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Outpatient counseling
• Residential care services

Headquarters

HQ city

Torrington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursement: Accepts Husky (Connecticut Medicaid) and most private insurance plans as payment for behavioral health services including residential treatment, outpatient treatment, mental health services, and primary care.
2. Sliding Fee Scale Services: Offers reduced-cost services to individuals and families who qualify based on income and family size, ensuring access regardless of ability to pay.
3. Donations and Fundraising: Operates a donation program with matching gift opportunities, such as the Northwest Corner Gives campaign supporting the No Child Turned Away Access to Care Fund.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

McCall Center for Behavioral Health (operating as McCall Behavioral Health Network) provides a comprehensive continuum of behavioral healthcare services including outpatient mental health counseling, residential treatment, substance use disorder treatment, mobile crisis response, and school-based behavioral health programs for children, adults, and families across Connecticut. The organization operates multiple service sites in Danbury, Torrington, Winsted, and Waterbury, with a 24/7 mobile crisis intervention team serving the Northwest region.

Product overview

McCall Behavioral Health Network is a nonprofit organization offering a comprehensive continuum of behavioral health services throughout Connecticut. The organization operates a platform model combining residential treatment (intensive and intermediate programs), outpatient services (treatment groups, mental health services, medication-assisted treatment, integrative therapies), and mental health services with group homes. The network provides integrated whole-person care through its Whole Health Center and Primary Care Services, alongside specialized Child & Adolescent Outpatient Services. Support services include Genoa Pharmacy (on-site medication access), Online Counseling Sessions via Zoom (telehealth), and a Sliding Fee Scale financial assistance program. Prevention and family services encompass early childhood consultation, mental health awareness training, parenting support, school programs, and community outreach through coalitions and partnerships. The organization serves individuals of all ages across Connecticut with locations in Danbury, Torrington, Winsted, and Waterbury.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Behavioral Health Services

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

One partnership is on record.

• Genoa PharmacycoreTechnology or IntegrationGenoa Pharmacy provides on-site pharmacy services at McCall locations, offering convenient access to medications for clients in treatment, particularly those in medication-assisted treatment programs.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Wheeler Clinic: Connecticut-based nonprofit community behavioral health provider offering outpatient mental health, substance use treatment, primary care integration, and family services across multiple locations. Highly comparable as a community-embedded, multi-site nonprofit with a similar continuum of care.
• Wellmore Behavioral Health: Waterbury, CT-headquartered nonprofit providing mental health, substance use, and prevention services to individuals and families. Directly comparable given overlapping service lines, regional Connecticut footprint, and community-based nonprofit structure.
• The Village for Families & Children: Hartford-based nonprofit behavioral health and child welfare organization offering outpatient, residential, and community-based programs. Comparable as a Connecticut nonprofit serving similar populations (children, adolescents, families) with a comparable continuum of services.
• Mountainside Treatment Center: Connecticut-based substance use disorder treatment provider offering residential, outpatient, and family services. Directly comparable in core focus (addiction treatment) and regional CT market, though with a heavier residential mix.
• Connecticut Mental Health Center: State-funded community mental health center in New Haven offering outpatient behavioral health, case management, and residential supports. Comparable as a public/community behavioral health provider serving similar populations with a similar care model.

Broad incumbents

• Rushford (Hartford HealthCare): Connecticut-based substance use and behavioral health provider now part of Hartford HealthCare. Comparable service mix (residential, outpatient, MAT, prevention) and overlapping CT catchment, but operates as part of a much larger hospital system with deeper capital.
• Hartford HealthCare Behavioral Health Network: Behavioral health arm of the largest Connecticut health system, offering inpatient, outpatient, residential, and crisis services statewide. Comparable service portfolio but broader geographic reach, deeper capital, and integration with acute hospital services.
• Yale New Haven Health Behavioral Health: Behavioral health services of a major Connecticut academic health system, including psychiatric care, substance use programs, and integrated primary care. Overlaps with McCall's continuum but operates at significantly larger scale and with academic-mission resources.
• Nuvance Health Behavioral Health: Regional health system serving western Connecticut and adjacent New York with behavioral health, primary care, and hospital services. Directly competes for patients in McCall's catchment and offers overlapping outpatient and integrated care services.

Regional players

• Riverside Community Care: Massachusetts-based nonprofit providing mental health, substance use, and developmental services across outpatient, residential, and community programs. Comparable as a multi-service community behavioral health nonprofit, though operating in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCm_da7MMCmYhHFNHJkPUSwQ
• Facebookfacebook.com/mccallcenterct
• LinkedInlinkedin.com/company/the-mccall-center-for-behavioral-health
• Instagraminstagram.com/mccall.bhn
• Xx.com/McCall_Center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about McCall Center for Behavioral Health