WakeMed Health & Hospitals

What WakeMed Health & Hospitals does

WakeMed Health & Hospitals is a private, not-for-profit community health system founded in 1961 and headquartered in Raleigh, North Carolina. It operates 973 beds across three full-service hospitals (Raleigh Campus, North Hospital, Cary Hospital), a dedicated Children's Hospital, a Rehabilitation Hospital, a Mental Health & Well-Being Hospital, and eight emergency departments — including Wake County's only Level I Trauma Center and only dedicated Children's Emergency Department. The system complements inpatient capacity with a network of 80+ physician practice offices and 300+ board-certified physicians spanning 24+ specialties, and serves as a clinical training site for medical residents and pharmacy, nursing, and surgical critical care fellows in partnership with UNC School of Medicine and Campbell University.

Its technology stack is anchored on the Epic electronic health record integrated with the MyChart patient portal for scheduling, messaging, and virtual visits. Differentiated capabilities include the "Your Whole Health" initiative, which uses Unite Us technology embedded in Epic to screen 300,000+ patients for social determinants of health and route closed-loop referrals to community resources; Grace, an AI-powered conversational digital heart care companion on the cardiology service line; HeartFlow Analysis advanced cardiac imaging for coronary disease detection; and a PartsSource PRO system-wide asset management platform managing 38,000+ clinical devices that has produced $7.02M in documented savings. Forward, WakeMed is developing a 56-acre Whole Health Campus in Garner (150 mental health beds + 45 acute care beds, opening 2029) and has announced a proposed strategic combination with Atrium Health (Advocate Health) involving $2 billion of committed capital investment, 3,300 new jobs, expanded financial assistance eligibility (300% to 400% of federal poverty level), and the formation of North Carolina's largest nonprofit mental health network.

Revenue is generated primarily through patient care services — hospital admissions, emergency and trauma care, surgeries, diagnostics, rehabilitation, and physician services — supplemented by 340B Drug Pricing Program participation and philanthropy through the WakeMed Foundation (including a $50M Courage to Confront Crisis campaign). In FY2025, WakeMed reported $398M in total direct community benefit, including $101.8M in charity care, $242.1M in unreimbursed Medicare costs, $11.6M in health professions education, and $18.7M in community health improvement. As a nonprofit, surplus is reinvested into facilities, technology, and community programs. Patient acquisition occurs primarily through direct-to-consumer channels (MyChart, walk-in emergency/urgent care, physician referrals) and community engagement (events, philanthropy, listening forums). A pending at-the-time-of-data regulatory and Wake County Board of Commissioners review of the Atrium combination represents the largest single strategic event in WakeMed's history and a material change in its ownership/governance trajectory.

Name

WakeMed Health & Hospitals

Legal name

WakeMed Health & Hospitals

Website

https://wakemed.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

WakeMed Health & Hospitals is a not-for-profit community health system founded in 1961 in Raleigh, NC, operating 973 beds across three hospitals, eight emergency departments (including Wake County's only Level I Trauma Center), a dedicated Children's Hospital, and 80+ physician practice locations serving the Triangle region.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

Keywords

• Hospital and healthcare services
• Emergency and trauma care
• Physician practice services
• Pediatric hospital care
• Behavioral health services

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: WakeMed generates revenue through providing direct healthcare services including hospital care, emergency services, surgeries, diagnostic imaging, rehabilitation, and physician services. As a nonprofit health system, revenue is reinvested into facilities, technology, and community health programs.
2. Philanthropy and Donations: The WakeMed Foundation raises funds through various programs including one-time gifts, monthly Impact Maker sustainers, planned giving (bequests, charitable trusts, retirement account beneficiaries), grateful patient donations, holiday toy drives, and event fundraising (WakeMed Classic, Clays for a Cause, Stand Up for Mental Health). The Courage to Confront Crisis campaign aims to raise $50 million for mental health facilities.
3. Community Benefit Programs: WakeMed provides charity care, unreimbursed Medicare and Medicaid services, health professions education, and community health improvement programs. FY 2025 direct community benefit totaled $398,003,938 including $101,753,098 in charity care.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

WakeMed Health & Hospitals operates an integrated healthcare delivery system providing inpatient, outpatient, emergency, trauma, specialty, and primary care services across the Triangle region of North Carolina. The system includes three full-service hospitals with 973 beds, eight emergency departments, a dedicated Children's Hospital, a Rehabilitation Hospital, more than 80 physician practice offices with 300+ physicians, virtual/telehealth services, and an AI-powered cardiac care companion. WakeMed also runs graduate medical education programs (residencies, fellowships) and a Clinical Research Institute.

Product overview

WakeMed Health & Hospitals operates as an integrated healthcare delivery system offering a unified platform of hospital services, physician practices, and digital health tools. The core offering includes three hospitals (Raleigh Campus, North Hospital, Cary Hospital) with 973 beds, eight emergency departments, and a dedicated Children's Hospital. Patient-facing digital products include Epic MyChart (patient portal) and Grace (AI-powered cardiac care companion). The system provides specialized care through 80+ physician practice locations and 300+ physicians across 24+ specialties. WakeMed is also developing a new 150-bed Mental Health & Well-Being Hospital and 45-bed Garner Acute Care Hospital on a 56-acre Whole Health Campus. The Your Whole Health initiative integrates Unite Us technology for social determinants of health screening and referrals within Epic EHR. WakeMed offers graduate medical education programs including pharmacy residencies (PGY1, PGY2), nursing residencies, and surgical critical care fellowships.

Differentiator

Problem solved

Functional benefit

Brands

• WakeMed Physician Practices: Network of physician practices with more than 80 office locations and 300 board-certified physicians covering a broad range of specialties.
• WakeMed Children's
• WakeMed MyChart
• WakeMed Foundation
• Courage to Confront Crisis

Products and services

• WakeMed Hospitals (Raleigh Campus, North Hospital, Cary Hospital) Three full-service hospitals providing inpatient care, emergency services, surgery, and specialty care across the Triangle region of North Carolina. Includes Level I Trauma Center in Raleigh, Level III Trauma Center in Cary, and North Hospital serving northern Wake County.
• WakeMed Physician Practices Network of 80+ office locations with 300+ board-certified physicians providing primary care and specialty services including cardiology, orthopaedics, pediatrics, surgery, OB-GYN, urology, and more.
• WakeMed MyChart Epic-based patient portal that enables patients to access medical records, schedule appointments, view test results, communicate with providers, and conduct virtual visits. Free to patients.
• Grace - AI-Powered Digital Heart Care Companion AI-powered digital heart care companion that provides conversational support and personalized guidance for cardiac care patients, helping them manage heart health.
• WakeMed Children's Hospital Wake County's only dedicated full-service Children's Hospital, providing pediatric emergency care, NICU, pediatric specialists, and family-centered services from infancy through adolescence.
• Mental Health & Well-Being Hospital (Garner) Planned 150-bed mental health and well-being hospital serving pediatric, young adult, addiction, adult psychiatric, and senior behavioral health populations, to be located in Garner, NC.
• Garner Acute Care Hospital Planned 45-bed acute care hospital on the Garner Whole Health Campus, including a 24/7 emergency department with 24 rooms, 2 operating rooms, and diagnostic services.
• Virtual Care Services Virtual urgent care and virtual visit services delivered via the MyChart portal and other telehealth channels, enabling remote care access across the WakeMed service area.
• Clinical Research Institute (CRI) Research division offering clinical trial participation for patients, centralized IRB services, and accelerated contract development for research sponsors and partners.
• PreciselyYou Community Research Program Community research program that offers no-cost genetic screening to participants, addressing health based on individual DNA impact.
• Your Whole Health Initiative Care coordination program screening patients for social determinants of health and using Unite Us technology embedded in Epic EHR for closed-loop referrals to community resources.

Quantifiable outcome

• Screened 300,000+ unique patients for social determinants of health since July 2022
• +4 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered flagship, minor and core.

• Atrium Health (Advocate Health)flagshipStrategic or Co-development Partner · 1 May 2026Proposed strategic combination/partnership where Atrium Health (part of nation's fourth-largest Advocate Health system) would take control of WakeMed and invest $2 billion over a decade. Would create North Carolina's largest nonprofit mental health network (360+ behavioral health inpatient beds). Deal includes commitment to 3,300 new healthcare jobs, expanded services covering 1 million people, virtual care expansion, and increased financial assistance (eligibility from 300% to 400% of federal poverty level). Faces regulatory scrutiny from NC Treasurer, Attorney General, and potential FTC review.
• NCDOT (North Carolina Department of Transportation)minorStrategic or Co-development Partner · 30 April 2026eVTOL/air taxi demonstration project partner as part of FAA program. NCDOT testing electric vertical takeoff and landing aircraft to create network connecting airports and hospitals with rural areas to improve healthcare access. WakeMed providing use-case sites, medical expertise, and helipad infrastructure for rapid transport of medical equipment, supplies, clinical teams, and eventually patients.
• Unite UscoreTechnology or Integration · 14 April 2026Deepened collaboration to expand WakeMed's Your Whole Health initiative, which addresses social drivers of health alongside clinical care. WakeMed leverages Unite Us technology including Public Resource Directory, Screening Ingestion with automated resource recommendations, and Unite Us Navigator for closed-loop referrals, embedded within Epic EHR. Since July 2022, has screened 300,000+ patients.
• PartsSourcecoreTechnology or Integration · 8 April 2026Multi-year partnership to improve clinical asset performance through system-wide asset management. WakeMed implemented PartsSource PRO platform to unify oversight of over 38,000 devices, achieving $7.02 million in savings with significant financial and operational improvements.
• Rezilient HealthminorStrategic or Co-development Partner · 17 March 2026First-of-its-kind hybrid healthcare partnership opening a CloudClinic location in Clayton. Combines WakeMed's clinical expertise with Rezilient's innovative hybrid care delivery model.
• Arcuri GroupminorImplementation/ SI/ Consulting Partner · 2 March 2026Long-term partnership to deliver comprehensive situational awareness and de-escalation training to all of WakeMed's 10,000+ employees across North Carolina healthcare network. Training delivered through in-person, on-demand, and live-virtual formats supporting WakeMed's SafeOnSite Workplace Violence Prevention Program and Joint Commission Workplace Violence Prevention Standards compliance.
• Healthy Blue (North Carolina Medicaid)coreStrategic or Co-development Partner · 17 February 2026WakeMed joined statewide network to provide medical and mental health care for children in foster care, served by Child Welfare. Partnership addresses unique healthcare needs of vulnerable pediatric population.
• UNC School of MedicinecoreStrategic or Co-development PartnerMedical education partnership providing clinical teaching services. WakeMed serves as training site for medical residents from UNC School of Medicine and medical students from Campbell University School of Osteopathic Medicine, supporting multidisciplinary rounding services in ICUs and medical floors.
• Campbell University College of Pharmacy and Health SciencescoreStrategic or Co-development PartnerStrong relationships for pharmacy student rotations throughout the year, offering residents teaching and precepting opportunities across various clinical rotations.
• North Ridge Country ClubminorOthersVenue partner for WakeMed Classic annual fundraising event (golf, tennis, pickleball), held annually in October at North Ridge Country Club in Raleigh.
• Rose Hill Sporting ClaysminorOthersVenue partner for Clays for a Cause annual clay shooting tournament benefiting WakeMed Foundation, held annually in April in Nashville, NC.

Scale indicators10 records

Recent moves9 records

Expansion highlights7 records

Direct peers

• Atrium Health (Advocate Health): Charlotte-headquartered nonprofit health system and WakeMed's announced merger partner. Operates a similar integrated delivery model across the Carolinas, and a successful combination would create a system of comparable scale. Directly comparable in mission, asset structure, and regional focus.
• UNC Health: Chapel Hill-based nonprofit academic health system that submitted the unsolicited higher offer WakeMed declined. Directly comparable as a Triangle-region nonprofit with academic medical center operations and statewide footprint.
• Duke University Health System: Durham-based nonprofit academic health system and direct Triangle-region competitor. Comparable in scale, mission, and integrated academic-community care model, and a key competitive constraint on WakeMed's Wake County market position.
• Novant Health: Winston-Salem-based regional nonprofit health system with similar bed count and integrated physician network across the Carolinas. Comparable in operating model, community-benefit orientation, and geographic proximity.
• Cone Health: Greensboro-based regional nonprofit health system with similar multi-hospital structure and community-benefit mission. Comparable in scale, payer mix, and integrated delivery model across North Carolina.
• Sentara Healthcare: Norfolk-based nonprofit integrated health system serving Virginia and NE North Carolina. Comparable in scale (~12 hospitals), mission, and integrated payer-provider model; relevant for evaluating nonprofit health system operating benchmarks.
• Vidant Health (ECU Health): Greenville-based nonprofit regional health system affiliated with East Carolina University. Comparable as a North Carolina community-focused nonprofit health system serving a similar patient population with rural/community care emphasis.

Broad incumbents

• Advocate Health: National-scale nonprofit health system (4th-largest in US) formed by the Atrium–Advocate Aurora combination and WakeMed's prospective parent. Comparable in mission and operating model but at a vastly larger scale, providing strategic context for the merger.
• HCA Healthcare: Largest for-profit hospital operator in the US with growing presence in North Carolina. Comparable in service-line breadth but materially different in capital structure, pricing behavior, and tax status; cited by NC Treasurer as the benchmark for pricing concerns.

Regional players

• Piedmont Healthcare: Atlanta-based regional nonprofit health system with comparable integrated delivery model and community-benefit mission. Operates in a different geography (Georgia) but serves as a useful peer for nonprofit system operating benchmarks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WakeMed
• YouTubeyoutube.com/user/wakemedav
• Facebookfacebook.com/WakeMed
• LinkedInlinkedin.com/company/16568
• Instagraminstagram.com/wakemedhospitals

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments6 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WakeMed Health & Hospitals