Neocity

What Neocity does

Neocity is a French SaaS company that operates a white-label mobile application platform purpose-built for French municipalities and local public authorities (communes, EPCI/intercommunalities, departments, and regions). Founded in 2014 by Pierre Saulnier and Victor Perraud in Paris, the platform enables cities and villages to deliver branded mobile apps to their citizens under the municipality's own name, logo, and visual identity, with 40+ modular features spanning notifications, news, event calendars, interactive maps, citizen reporting, surveys, administrative procedures, local commerce, transport, health, tourism, open data, and IoT sensors. The architecture consists of two interconnected components: a citizen-facing white-label mobile application deployed to iOS and Android, and a 100% web-based administration interface (app.neocity.fr) that allows municipal staff with no technical background to autonomously manage content, send push notifications, and view statistics.

The business model is a pure B2B SaaS subscription priced according to municipality population size, billed annually with no commitment required. Pricing is all-inclusive, covering deployment, configuration, training, maintenance, updates, and data restitution upon cancellation. Go-to-market combines a PLG-style free 30-day trial with an enterprise field-sales motion targeting municipal decision-makers, augmented by content marketing, PR coverage in French business media (Maddyness, Le Monde), and presence at municipal industry events such as the Salon des Maires d'Île-de-France. The company reports 500+ equipped municipalities and 4+ million citizens served, with a 99% customer reengagement rate over 12 years of activity. All applications are developed and hosted in France (via OVH), compliant with RGPD, RGS, and RGAA regulations. The company received strategic investment in December 2018 from Groupe Caisse des Dépôts (via Banque des Territoires) and Sogetrel, a Smart City integrator, and has established a technical integration partnership with Opendatasoft for open-data flows.

Name

Neocity

Legal name

Neocity S.A.S

Website

https://neocity.fr

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Neocity is a French SaaS company founded in 2014 that provides white-label mobile applications and a back-office administration platform for French municipalities and local public authorities, serving 500+ communes and 4+ million citizens with a population-priced subscription model.

Ownership category

akta.pro rank

Product category

Civic Mobile Application Software

NAICS

Advertising, Public Relations, and Related Services (5418)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise & Private App Stores (MDM/MAM) (BPAMADAE)

Keywords

• Municipal mobile applications
• Citizen engagement software
• Smart city SaaS
• White-label civic apps
• Local government platforms

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Monthly or annual subscription model based on the number of inhabitants in the municipality. All-inclusive pricing includes deployment, configuration, training, maintenance, updates, and data restitution. No commitment required - cancel anytime without fees.
2. Population-Based Pricing: Pricing tiers are calculated according to the population size of the commune or establishment, adapting to all sizes of municipalities from villages to regions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Neocity provides a white-label SaaS mobile application platform dedicated to French municipalities and local collectivities, enabling them to communicate with citizens, alert them via push notifications, share news and events, run citizen participation tools, valorize local actors, and surface open data. The platform pairs a native iOS/Android citizen app with a 100% web-based administration interface for municipal staff, supported by more than 40 modular features (notifications, news, agendas, interactive maps, waste collection, works, surveys, problem reporting, procedures, commerce listings, transport, health, tourism, IoT sensors) and delivered under a no-commitment population-based subscription.

Product overview

Neocity is a SaaS-based platform providing a complete mobile citizen application solution for French municipalities. The core offering consists of two interconnected products: the Neocity Citizen Mobile Application (a white-label, customizable app deployed under each municipality's own brand name) and the Neocity Administration Interface (a no-code web dashboard for managing content and communications). The platform offers 40+ modular features available a la carte, including notifications, news feeds, event calendars, interactive maps, problem reporting, surveys, and citizen participation tools. The solution includes a proprietary offline mode feature (pioneered in 2014) and integrates with Opendatasoft for data visualization capabilities. Municipalities access the platform on a subscription basis with no duration commitment, paying only based on their population size. The company has grown from its initial 2014 launch to serving over 500 municipalities and 4 million French citizens.

Differentiator

Problem solved

Functional benefit

Products and services

• Neocity Citizen Mobile Application A white-label, customizable native mobile application for iOS and Android, deployed under each municipality's own name and visual identity, that enables citizen communication, information sharing, alerts, and engagement through more than 40 modular features including notifications, news feeds, event calendars, interactive maps, problem reporting, surveys, administrative procedures, and open-data visualizations. Sold to French communes, EPCIs, departments, and regions on a no-commitment subscription priced by population.
• Neocity Administration Interface A 100% web-based back-office dashboard purpose-built for local-government staff that requires no technical skills, accessible from any computer, tablet, or smartphone. Enables municipal teams to autonomously manage app content, view citizen statistics, handle reported issues, send instant notifications, and publish documents (e.g., municipal newsletters, school canteen menus).

Quantifiable outcome

• 99% customer reengagement rate over 12 years
• +5 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• SogetrelcoreStrategic or Co-development Partner · 17 December 2018Sogetrel, a reference integrator in the Smart City domain with revenues of €500 million in 2018 and 4,400 employees, partnered with Neocity in this first fundraising round. With over 80 locations in France, Switzerland, and Belgium, Sogetrel is a key partner in digital irrigation of territories and Smart Cities deployment.
• OpendatasoftcoreTechnology or IntegrationOpendatasoft, the European leader in data democratization, provides technical integration with Neocity for open data valorization. The partnership enables direct data flows between Opendatasoft platforms and Neocity apps, allowing municipalities to share data without manual re-entry. Soissons is their first common client.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tyler Technologies: Tyler Technologies is a large US-listed vertical SaaS provider for the public sector, covering finance, permitting, courts and citizen services. While much broader than Neocity, it competes for the same municipal IT wallet with adjacent citizen-facing modules.
• Granicus: Granicus is a leading US-based govtech platform providing government communications, digital services and citizen engagement software. While broader in scope than Neocity (web forms, records, meetings), Granicus is highly comparable as a SaaS communications and citizen-engagement vendor for local government customers.
• Everbridge: Everbridge is a US-listed critical-event management and mass-notification SaaS provider widely used by municipalities and government agencies. Overlaps with Neocity's push-notification, alert and citizen-communication modules, though at a different scale and breadth.
• OpenGov: OpenGov is a US-based SaaS vendor serving state and local governments with budgeting, financial planning and civic engagement software. Comparable as a vertical SaaS incumbent addressing the same French/local-government digital-transformation buyer as Neocity.

Direct peers

• CitizenLab: CitizenLab is a Belgian-based civic engagement SaaS platform serving cities and municipalities with citizen participation, surveys and ideation tools. Directly comparable to Neocity in serving the municipal citizen-engagement use case with a SaaS subscription model.
• GovPilot: GovPilot is a US-based vertical SaaS platform for local government offering permitting, code enforcement, citizen requests and municipal workflows. Closely comparable to Neocity as a SaaS vendor specifically targeting municipal government customers with modular subscription offerings.

Emerging players

• Decidim: Decidim is an open-source participatory-democracy platform widely used by European municipalities for citizen consultations, proposals and assemblies. Comparable to Neocity's citizen-participation module from a category standpoint, but as a free open-source alternative it competes on a different pricing dimension.

Others

• Capgemini: Capgemini is a global consulting and digital-services incumbent with a large public-sector practice serving French municipalities and EPCIs. Not a direct SaaS competitor to Neocity, but represents the broader integrator ecosystem that bundles citizen-engagement capabilities alongside larger municipal IT contracts.
• Esri (ArcGIS): Esri is the dominant GIS platform widely used by municipal governments for mapping, spatial analytics and asset management. While not a direct competitor to Neocity's full app, Esri overlaps with Neocity's interactive maps and IoT/sensor modules at the data-infrastructure layer.

Regional players

• Citynow: Citynow is a Nordic-headquartered white-label mobile-app platform for cities and municipalities. Comparable to Neocity in providing customisable white-label citizen apps for local government, though focused on Nordic and Northern European markets rather than France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Neocity_mobile
• YouTubeyoutube.com/watch?v=r9X9fJgf_qQ
• LinkedInlinkedin.com/company/neocity
• Facebookfacebook.com/neocitymobile

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neocity