Ross Memorial Hospital

What Ross Memorial Hospital does

Ross Memorial Hospital (RMH) is a publicly funded, acute-care community hospital located at 10 Angeline Street North in Lindsay, Ontario, serving more than 100,000 combined local residents and seasonal cottage-country visitors across the 3,000 sq. km City of Kawartha Lakes. Founded in 1902 and operating with 501-1,000 employees, RMH is the sole hospital in its municipality and the only facility within 45-60 minutes of Peterborough Regional Health Centre, Haliburton Highlands Health Services, or Lakeridge Health in Oshawa. The hospital is governed under Ontario Health East Region and funded primarily through Ontario Health and OHIP. Its core service portfolio spans a 24/7/365 Emergency Department (~45,000 visits per year), a Level 3 Intensive Care Unit, a 15-station Dialysis Unit, surgical programs (orthopaedics, ophthalmology, general surgery), Birthing Centre, Mental Health Program, Integrated Stroke Unit, Palliative Care, Transitional Care (including a GERI Unit), Cardiac and Pulmonary Rehabilitation, Diabetes Education, Sleep Lab, and full diagnostic imaging (CT, MRI, Mammography, Ultrasound, X-ray, PACS) with on-site laboratory and pharmacy. Pediatric access is delivered via a virtual Paediatric Decision Unit and scheduled clinics staffed by Peterborough pediatricians, with complex cases referred to partner regional facilities. RMH received full accreditation with exemplary standing from Accreditation Canada in 2024.

On the technology layer, RMH operates on standard healthcare IT infrastructure: an Epic-based MyChart patient portal shared with six partner Ontario hospitals (Campbellford Memorial, Haliburton Highland Health Services, Lakeridge Health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Scarborough Health Network), fully digital diagnostic imaging integrated with the Emergency Department, PACS, the Ontario Telemedicine Network for specialist consults, and an Oculys-powered ED wait-time transparency tool. Patient-facing digital channels include Virtual Visits conducted over Skype and Facebook Messenger during weekday hours.

RMH's revenue model is overwhelmingly public: Ontario Health base funding and OHIP-covered billings for standard ward care, supplemented by small incremental charges for preferred (semi-private/private) accommodation, ambulance co-payments ($45 OHIP / $240 non-OHIP), and uninsured items. Patients with supplementary insurance are billed directly by the hospital. Distribution is direct-to-patient at the single Lindsay facility, with no commercial channels. The Ross Memorial Hospital Foundation and Ross Memorial Hospital Volunteers are affiliated entities that run community fundraising (e.g., KATVA, Tim Hortons Smile Cookie).

Name

Ross Memorial Hospital

Legal name

Ross Memorial Hospital

Website

https://rmh.org

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Ross Memorial Hospital is a publicly funded acute-care community hospital in Lindsay, Ontario, and the sole hospital serving the 100,000+ residents and seasonal visitors of the City of Kawartha Lakes with a 24/7 ED, Level 3 ICU, 15-station dialysis unit, and full diagnostic imaging under Ontario Health.

Ownership category

akta.pro rank

Product category

Acute-Care Hospital Services

NAICS

Other Ambulatory Health Care Services (6219), Outpatient Mental Health and Substance Abuse Centers (621420), Diagnostic Imaging Centers (621512)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Observation & Short-Stay Emergency Units (ED Observation Units) (HLAFADAK)

akta.pro secondary industries

Transitional Care Units (TCU) (HLAFAFAF), Long-Term Care Rehabilitation Centers (HLAFAFAD)

Keywords

• Acute care services
• Community hospital
• Emergency medicine
• Diagnostic imaging
• Long-term care

Headquarters

HQ city

Lindsay

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

Ross Memorial Hospital is a public acute-care community hospital located in Lindsay, Ontario, serving the City of Kawartha Lakes. The hospital provides inpatient, outpatient, emergency, surgical, diagnostic, maternal, mental health, cancer, rehabilitation, and long-term care services to local residents. It operates within the Ontario Health East Region and is primarily funded through provincial government sources.

Product overview

Ross Memorial Hospital is an acute-care community hospital providing a comprehensive range of healthcare services as a single integrated hospital system. The facility operates core clinical departments including a 24/7 Emergency Department (serving ~45,000 patients annually), Level 3 Intensive Care Unit, 15-station Dialysis Unit, Surgical Program (orthopaedics, ophthalmology, general surgery), Birthing Centre, Mental Health Program, Diagnostic Imaging (CT, MRI, Mammography, Ultrasound, X-ray, PACS), Laboratory, and Pharmacy. The hospital also provides specialized units including an Integrated Stroke Unit, Transitional Care Unit (with GERI Unit and Functional Enhancement program), Rehabilitation, and Palliative Care. Patient-facing digital services include MyChart patient portal for medical records access and Virtual Visits via Skype/Facebook Messenger. Additional clinical services span Cardiac & Pulmonary Rehabilitation, Diabetes Education, Ontario Telemedicine Network, Sleep Lab, MAID, and Recreation Therapy. Administrative services include Central Registration, Health Records, and patient amenities such as the Reflections Gift Shop and Café. The hospital serves over 100,000 combined local residents and seasonal visitors in the Kawartha Lakes region, operating as part of Ontario Health East Region.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department Services

Quantifiable outcome

• 45,000 Emergency Department patients served annually
• +1 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ontario Health East RegioncoreOthersRMH is part of the Ontario Health East Region, which coordinates healthcare services across the eastern Ontario region. This partnership integrates the hospital into the provincial healthcare system for funding, planning, and service coordination.
• Pediatricians in PeterboroughminorStrategic or Co-development PartnerPartnership with pediatricians in Peterborough to provide scheduled pediatric clinics at Ross Memorial Hospital, improving access to pediatric care for local residents without requiring travel to Peterborough.
• Peterborough Regional Health CentreminorOthersClosest neighboring hospital located 45 minutes to the east. Patients may be transferred for specialized care not available at RMH.
• Haliburton Highlands Health ServicesminorOthersNeighboring hospital located one hour to the north. Part of the regional hospital network for patient referrals and specialized care coordination.
• Lakeridge HealthminorOthersNeighboring hospital located one hour to the southwest in Oshawa. Part of the regional hospital network for patient referrals and specialized care coordination.
• Kawartha Lakes Food SourceminorOthersCommunity resource partner providing food support services to patients and community members.
• Ontario Health atHomeminorOthersCoordinates long-term care wait lists and home care services in the Kawartha Lakes region, working with the hospital on patient discharge planning.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Southlake Regional Health Centre: Larger Ontario regional hospital serving northern York Region. Broad incumbent with overlapping ED, surgical, cardiac, and diagnostic imaging services, drawing some tertiary referrals from cottage-country communities north of Toronto.
• Scarborough Health Network: Multi-site Toronto-area hospital system and MyChart partner. Provides some specialty referral capacity relevant to RMH's catchment. Broader incumbent, anchored in an urban setting but operationally similar under Ontario Health East.
• Markham Stouffville Hospital: Ontario community hospital (part of Oak Valley Health) operating similar core acute-care and outpatient services in a comparable publicly funded model. Broader incumbent with a larger catchment but overlapping service profile.

Direct peers

• Peterborough Regional Health Centre: Larger regional acute-care hospital located 45 minutes east of RMH. Closest referral destination for higher-acuity patients and a pediatric clinic partner; operates a comparable general medical/surgical service mix, making it the most directly comparable peer.
• Headwaters Health Care Centre: Mid-sized Ontario community hospital serving Dufferin County, comparable in scale, rural catchement, and provincial funding model. Direct peer for community-hospital operational benchmarking.
• Lakeridge Health: Multi-site acute-care system anchored in Oshawa, one hour southwest of RMH, and a MyChart/clinical partner. Comparable Ontario community-hospital operator with ED, ICU, surgical, dialysis, and women's health services.
• Campbellford Memorial Hospital: Small rural Ontario community hospital and MyChart partner comparable to RMH in scale, geographic isolation, and dependence on provincial funding. Useful peer for rural-recruitment and service-line benchmarking.
• Northumberland Hills Hospital: Acute-care community hospital in Cobourg, Ontario, similar in size and rural/semi-rural catchment, and a MyChart partner. Most directly comparable community-hospital peer for benchmarking service mix and operating model.
• Orillia Soldiers' Memorial Hospital: Acute-care community hospital serving the City of Orillia and surrounding cottage country, with a very similar catchment profile (mixed resident + seasonal population), ED volume, and surgical/diagnostic imaging scope to RMH.
• Haliburton Highlands Health Services: Small rural Ontario health services organization one hour north of RMH, sharing MyChart access and acting as a referral neighbor. Operates a similar scaled-down acute and community-health footprint in a low-density catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RossMemorialHospital
• Xx.com/RossMemorial

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ross Memorial Hospital