Mosaic Mental Health

What Mosaic Mental Health does

Mosaic Mental Health is a private nonprofit behavioral health organization headquartered at 521 W. 239th Street in the Bronx, New York, that has served the borough's mental health needs for over 60 years. The organization delivers a comprehensive portfolio of outpatient clinical, recovery, crisis, residential, vocational, and community-outreach services organized across three primary populations: children and families, adults with mental illness, and seniors. Core programs include Clinical Services, Personalized Recovery Oriented Services (PROS), Vocational Services funded by New York State ACCES since 1996, the Crisis Residence (a peer-staffed alternative to psychiatric hospitalization), Home and Community-Based Services (HCBS), the ReSolve Center for Recovery, the Apartment Treatment Program and Supported Housing, Critical Time Intervention, and the Chances for Children video-feedback intervention for parent-child attachment.

The underlying technology stack is modest: a telehealth platform for remote therapy sessions, a member portal for client login, and standard website infrastructure. No public APIs, SDKs, or AI/ML capabilities are disclosed. Service delivery depends on licensed clinicians, social workers, nurse practitioners, and trained Peer Specialists with lived experience of mental illness, supplemented by an intern pipeline through partnerships with Columbia University, Hunter College, Teachers College, and Iona College.

The revenue model is a third-party payer nonprofit structure. The majority of services are billed through Medicaid, with additional funding from New York State ACCES for vocational programming, HCBS Medicaid waivers, donations solicited through annual galas and 5K fundraising events, and the 'Every Mind Matters' celebrity-supported awareness campaign. Scale indicators include approximately 2,000 clients served annually, 16,000 client visits per year, 6,000 service requests fielded per year, and a pandemic-era peak of 1,927 telehealth appointments per month. Headcount is in the 51-100 range across the headquarters, Crisis Residence, and the RSS Satellite Clinic for seniors. Mosaic operates exclusively within New York City, with deep concentration in the Bronx, an area where over 90% of the Medicaid population lives in a federally designated Mental Health Professional Shortage Area.

Name

Mosaic Mental Health

Legal name

Mosaic Mental Health

Website

https://mosaicmh.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Short description

Mosaic Mental Health is a Bronx-based nonprofit providing outpatient, crisis, residential, vocational, and recovery mental health services to children, adults, and seniors, funded primarily through Medicaid, NY State ACCES, and donations, and serving roughly 2,000 clients annually.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Vocational Rehabilitation Services (62431), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Mental health services
• Behavioral health programs
• Crisis intervention
• Psychiatric rehabilitation
• Community mental health

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Medicaid-funded services: The majority of Mosaic's services are funded through Medicaid, serving Bronx adults who face the highest rate of psychiatric hospitalizations in NYC. Over 90% of the borough's Medicaid population live in a Mental Health Professional Shortage Area.
2. Donations and fundraising: The organization accepts donations from individuals and corporate sponsors, with annual galas and 5K events as fundraising vehicles. Major donors are recognized in gala journals.
3. Government grants: Vocational Services funded by New York State Adult Career and Continuing Educational Services (ACCES) since 1996.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Mosaic Mental Health is a nonprofit community mental health provider in the Bronx offering outpatient clinical therapy, personalized recovery services (PROS), vocational rehabilitation, crisis residence, residential housing, and home and community-based services for children, adults, and seniors. Services are delivered by psychiatrists, social workers, counselors, nurse practitioners, and peer specialists across multiple Bronx locations and via telehealth, primarily funded through Medicaid and New York State government programs.

Product overview

Mosaic Mental Health operates as a nonprofit mental health services organization offering a comprehensive portfolio of behavioral health programs. The organization provides a unified set of services rather than a technology product, encompassing clinical outpatient services, personalized recovery programs, vocational support, crisis intervention, and residential services for children, adults, and seniors in the Bronx, NY. The core offerings include Clinical Services, Personalized Recovery Services (PROS), Vocational Services, Crisis Residence, Home and Community-Based Services (HCBS), the ReSolve Center for Recovery, Residential Services (Apartment Treatment and Supported Housing), Critical Time Intervention, and specialized programs for children and families such as the Baby Institute/Chances for Children Intervention.

Differentiator

Problem solved

Functional benefit

Brands

• PROS (Personalized Recovery Services): Personalized Recovery Oriented Services offering adults with mental illness an array of services including evaluation, psychotherapy, psychiatry, medication therapy, and vocational rehabilitation
• Mosaic Crisis Residence
• Innovative Services for Seniors (ISS)
• Chances for Children
• Vocational Services

Products and services

• Clinical Services
• Personalized Recovery Services (PROS)

Quantifiable outcome

• 2,000 clients served annually
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• New York State Adult Career and Continuing Educational Services (ACCES)coreStrategic or Co-development Partner · 1 January 1996Vocational Services funded by ACCES and operating since 1996. The program fosters self-sufficiency of individuals with mental health challenges by providing supportive practical tools to return to and stay employed in meaningful jobs.
• Bon Secours New York Healthy Communities InitiativecoreStrategic or Co-development PartnerPartnership with Bon Secours New York Healthy Communities Initiative to operate the Marble Hill Outreach Program. The goal is to identify and engage people in the community who are in crisis, distress, or feeling helpless, using interventions within the community to help individuals shed the stigma of mental illness and begin their journey to better health.
• Hunter CollegeminorOthersPartner educational institution for intern training in behavioral health degrees.
• Columbia UniversityminorOthersPartner educational institution for intern training in behavioral health degrees.
• Teachers CollegeminorOthersPartner educational institution for intern training in behavioral health degrees.
• Iona CollegeminorOthersPartner educational institution for intern training in behavioral health degrees.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Samaritan Daytop Village: Large regional nonprofit operating mental health, substance use, and residential programs across NYC and NY State — comparable to Mosaic in service breadth and Medicaid-funded mental health delivery, though at significantly greater scale and geographic reach.

Direct peers

• The Bridge: NYC nonprofit providing community-based mental health, substance use, and housing services including crisis residential programs and PROS — comparable to Mosaic's clinical, recovery, and supported-housing offerings within the same NYC Medicaid ecosystem.
• Institute for Community Living (ICL): NYC nonprofit providing behavioral health, residential, and HCBS services to adults with mental illness — closely comparable to Mosaic's Apartment Treatment, Supported Housing, HCBS, and Critical Time Intervention programs.
• CASES (Center for Alternative Sentencing and Employment Services): NYC nonprofit providing behavioral health, employment, and reentry supports to justice-involved adults — comparable to Mosaic's Vocational Services, Supported Employment, and Critical Time Intervention programs serving Medicaid beneficiaries in NYC.
• Fountain House: NYC-based mental health nonprofit pioneering the clubhouse model for adults with serious mental illness, offering vocational, social, and clinical recovery supports — directly comparable to Mosaic's PROS and Vocational Services programs.
• Community Access: NYC nonprofit focused on housing and mental health, operating supportive housing and rehabilitation programs for adults with mental illness — directly comparable to Mosaic's Supported Housing, Apartment Treatment, and case management offerings.
• Vibrant Emotional Health: Formerly the Mental Health Association of NYC, this nonprofit operates NYC's 988 crisis line and a broad portfolio of outpatient and community mental health services — directly comparable to Mosaic's crisis-response and outpatient portfolio in scale and mission.
• Postgraduate Center for Mental Health: Manhattan-based nonprofit providing outpatient mental health, PROS, residential, and rehabilitation services — directly comparable to Mosaic in nonprofit mental health service mix, payer profile, and clinical programs.
• The Jewish Board: One of the largest NYC nonprofit behavioral health and social services organizations, operating outpatient mental health, residential, PROS-equivalent programs, and crisis services across all five boroughs — directly comparable to Mosaic in mission, payer mix, and service portfolio.

Emerging players

• Children's Aid Society: NYC nonprofit delivering children's mental health, family support, and community-based services — partially comparable to Mosaic's Baby Institute and Chances for Children early-intervention and clinic programs for children and families.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/MosaicMHNYC
• Facebookfacebook.com/MosaicMH
• LinkedInlinkedin.com/company/mosaic-mh

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Mental Health