511 Foodservice

What 511 Foodservice does

511 Foodservice, now operating as ACR Canada, is a Canadian B2B wholesale distributor of foodservice packaging, preparation, and sanitation products headquartered at 7275 Fifth Line, Milton, Ontario. Founded in the early 1990s (1992/1993 sources conflict) and a member of the ACR international family of companies since 2017, the company officially rebranded to ACR Canada in May 2026 under the unified ACR brand while preserving its product lines and supplier relationships. The company's core offering is organized into six proprietary sub-brand families: Hy Five (PPE — gloves in latex/vinyl/nitrile/rubber/poly, chef hats, hair restraints, aprons, shoe covers), Hy Pax (packaging — bags, cups and lids, tableware, takeout containers, labels, register rolls), Hy Stix (disposable cutlery, picks, skewers, stirrers, straws), Hy Gear (face shields, filters, label dispensers, printer ribbon), Swipes (cleaning — grill bricks, napkins, towels, sponges, wipes), and PrimeWare (compostable/eco-friendly alternatives made from PLA, CPLA, plant starch, and fiber). The firm sells to restaurants, cafés, hotels, healthcare facilities, industrial operators, and janitorial/sanitation buyers across Canada.

The business model is straightforward distribution and supply-chain intermediation rather than manufacturing. Revenue is generated through B2B wholesale of branded and private-label disposables across multiple vertical segments. The company reaches customers via three concurrent channels: a direct e-commerce storefront at 511foodservice.com, toll-free and local phone-based sales (1-877-511-3564 / 905-829-1006), and a regional broker network consisting of Route 88 Sales (BC to Thunder Bay), Single Service Sales (Ontario east of Thunder Bay), Taktik Marketing (Quebec), and B&K Agencies (Maritime Provinces). Pricing is opaque and quote-based rather than list-price public. The company claims over 200 years of combined experience across the ACR family and access to multiple North American shipping points, but it does not disclose revenue, headcount detail beyond a 1–10 employee range, or ownership percentages within ACR.

Name

511 Foodservice

Website

https://511foodservice.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

511 Foodservice (now ACR Canada) is a Canadian B2B distributor of branded disposable foodservice packaging, cutlery, PPE, and sanitation products, serving foodservice, hospitality, healthcare, and industrial customers across Canada through regional broker agencies and e-commerce.

Ownership category

akta.pro rank

Headquarters

HQ city

Milton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Marketing or Sales, Infrastructure, Personnel

Revenue model

1. B2B Distribution - Foodservice Supplies: ACR Canada generates revenue through B2B wholesale distribution of foodservice packaging and preparation products to national-level customers across multiple industries including foodservice, janitorial, sanitation, industrial, hospitality, and healthcare sectors.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

511 Foodservice (now ACR Canada) is a B2B wholesale distributor of labeled and branded disposable foodservice packaging and preparation products. The company supplies protective wear, cups, lids, cutlery, takeout containers, cleaning products, and eco-friendly compostable items through six proprietary product brand families: Hy Five, Hy Pax, Hy Stix, Hy Gear, Swipes, and PrimeWare. Products are sold to foodservice, janitorial, industrial, hospitality, and healthcare operators across Canada via regional brokers, phone sales, and an e-commerce platform.

Product overview

511 FoodService (now ACR Canada) is a B2B distributor of foodservice packaging and preparation products serving the foodservice, janitorial, sanitation, industrial, hospitality, and healthcare industries. The company operates a family of branded product lines: Hy Five (personal protective wear including gloves, chef hats, hair restraints), Hy Pax (packaging products including cups, lids, bags, takeout containers, tableware), Hy Stix (disposable cutlery, picks, skewers, stirrers, straws), Hy Gear (equipment supplies including face shields, filters), Swipes (cleaning products), and PrimeWare (eco-friendly compostable products). The company leverages multiple shipping points across North America and serves national-level customers.

Differentiator

Problem solved

Functional benefit

Brands

• Hy Five: Protective wear products for workers including gloves (poly, vinyl, latex, nitrile, rubber), aprons, headwear, and shoe covers.
• Hy Pax
• Hy Stix
• Hy Gear
• Swipes
• PrimeWare

Products and services

• Hy Five

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and regional.

• ACR Family of CompaniescoreStrategic or Co-development Partner · 1 January 2017511 FoodService has been a proud member of the ACR family since 2017, bringing decades of hands-on knowledge, trusted supplier relationships, and a commitment to operational excellence. The rebranding to ACR Canada in 2026 unified the company under the international ACR brand.
• Route 88 SalesregionalChannel Partner/ Reseller/ DistributorRoute 88 Sales is a regional broker sales agency covering British Columbia to Thunder Bay, Ontario. They serve as the company's sales representative in this geographic territory.
• Single Service SalesregionalChannel Partner/ Reseller/ DistributorSingle Service Sales is a regional broker sales agency covering Ontario, East of Thunder Bay. They represent ACR Canada in this territory.
• Taktik MarketingregionalChannel Partner/ Reseller/ DistributorTaktik Marketing is a regional broker sales agency covering Quebec. They serve as the company's sales representative in this province.
• B&K AgenciesregionalChannel Partner/ Reseller/ DistributorB&K Agencies is a regional broker sales agency covering Maritime Provinces. Located at 55 Crawford Road, Saint John, NB E2N 1K8, they represent ACR Canada in Atlantic Canada.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Sysco Canada: Sysco Canada is the Canadian arm of Sysco, the largest North American foodservice distributor. It is comparable to 511 Foodservice as a broad incumbent offering foodservice supplies, including packaging and disposables, across multiple operator verticals.
• Gordon Food Service: Gordon Food Service is one of the largest foodservice distributors in North America, supplying restaurants, schools, and healthcare operators with food and non-food supplies. It overlaps with 511 Foodservice's broad-line distribution model across packaging and janitorial categories.
• U.S. Foods (Canada): U.S. Foods operates a broad-line foodservice distribution business in Canada, supplying both food and non-food categories including disposables. While primarily food-focused, its non-food supply line directly overlaps with 511 Foodservice's core offerings.
• Pactiv Evergreen: Pactiv Evergreen is a major manufacturer and supplier of foodservice and food merchandising packaging, including cups, lids, containers, and tableware — products that 511 Foodservice distributes under its Hy Pax and Hy Stix brands. It is a key upstream supplier and product-competitor.
• Dart Container Corporation: Dart Container is a leading North American manufacturer of disposable foodservice packaging, including cups, lids, containers, and cutlery — directly overlapping with several product categories distributed by 511 Foodservice under its proprietary brands.

Direct peers

• Bunzl Canada: Bunzl is a global distribution specialist focused on foodservice disposables, packaging, cleaning supplies, and PPE — directly mirroring the Hy Five, Hy Pax, Hy Stix, and Swipes categories carried by 511 Foodservice. Bunzl's Canadian arm is one of the closest peers in product mix and customer base.
• Imperial Dade: Imperial Dade is a leading North American foodservice and janitorial supply distributor with a comparable product breadth (packaging, disposables, cleaning, PPE) and similar multi-vertical customer strategy serving foodservice, hospitality, and healthcare.

Emerging players

• Restaurant Depot: Restaurant Depot operates a foodservice supply cash-and-carry model with a strong disposables and packaging assortment. While its physical-club model differs from 511 Foodservice's broker-led distribution, it addresses the same buyer (independent restaurants) for overlapping product categories.
• Eco-Products (Novolex): Eco-Products, a Novolex brand, specializes in compostable and biobased foodservice disposables — the same sustainability positioning as 511 Foodservice's PrimeWare line. It is directly comparable as a specialty competitor in the eco-friendly foodservice packaging category.
• Anchor Packaging: Anchor Packaging manufactures a broad line of foodservice takeout and deli containers, comparable to the Hy Pax takeout sub-range. It is a niche competitor in the same foodservice disposables category, useful for product-set and pricing benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/511-foodservice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 511 Foodservice