API Monitoring

What API Monitoring does

a.p.i. Monitoring Inc. is a privately held Canadian wholesale alarm monitoring company that has operated continuously under Garr family ownership since 1983. The firm provides 24/7 central-station monitoring services exclusively to independent security alarm dealers across North America on a B2B2C basis, never selling directly to end-users. Its product suite includes burglary and intrusion alarm monitoring, ULC- and UL-certified fire alarm monitoring, video monitoring and verification, elevator emergency monitoring, and Personal Emergency Response System (PERS)/medical alarm monitoring, with a Canada-only guard response add-on.

The technology backbone consists of multiple redundant central monitoring stations in Canada (Vancouver, Calgary, Winnipeg, Montreal, Toronto) and the U.S. (Denver, plus a disaster recovery center in Scottsdale), connected via landline and cellular networks with instant failover between sites. The platform supports monitoring of nearly any third-party security system on the market and includes dealer-facing billing and customer support capabilities, effectively serving as the operational backbone for over 2,000 active dealer partners protecting millions of residential and commercial end-customers.

Revenue is generated through recurring monthly wholesale monitoring fees from dealer partners, with pricing handled via quote-based B2B arrangements that are not publicly disclosed. The company holds alarm dealer licenses in seven U.S. states and ULC/UL certifications for fire monitoring, which together with its multi-station redundant infrastructure constitute the primary compliance and capital barriers underpinning the business.

Name

API Monitoring

Legal name

a.p.i. Monitoring Inc.

Website

https://apidealers.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

251–500 employees

Short description

a.p.i. Monitoring Inc. is a Canadian wholesale alarm monitoring company, founded in 1983 and owned by the Garr family, that provides 24/7 central-station monitoring, billing, and customer support to over 2,000 independent security dealers across North America.

Ownership category

akta.pro rank

Product category

Security Alarm Monitoring Services

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Central Station Monitoring (Third-Party Wholesale Monitoring) (BPAKAFAI)

akta.pro secondary industries

Fire Alarm Monitoring & Dispatch (BPAKAFAC), Commercial & Industrial Alarm Monitoring (BPAKAFAB), Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA)

Keywords

• Wholesale alarm monitoring
• Fire alarm monitoring
• Video verification services
• Medical alert monitoring
• Central station monitoring

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Wholesale Alarm Monitoring Services: Monthly recurring monitoring fees from security dealers for 24/7 alarm monitoring services including security, fire, video, elevator, and medical monitoring. Also provides billing and customer support services to dealer partners on their behalf.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

a.p.i. Monitoring Inc. is a wholesale alarm monitoring service provider operating multiple ULC-certified central stations across North America. The company delivers 24/7 monitoring of security, fire, video, elevator, and medical alarm signals on behalf of independent alarm dealers and security companies, along with billing and customer support services. It serves as the operational backbone for over 2,000 security dealer partners across the USA and Canada.

Product overview

a.p.i. Monitoring Inc. operates as a wholesale alarm monitoring service provider with a network of ULC-certified central monitoring stations across North America. The company offers a suite of interconnected monitoring services including Burglary & Security Alarm Monitoring, Fire Alarm Monitoring (UL/ULC certified), Video Monitoring & Video Verification, Elevator Monitoring, and Emergency Response System Monitoring (PERS). Services are delivered through multiple redundant central stations in Canada (Vancouver, Calgary, Winnipeg, Montreal, Toronto) and the US (Denver, Disaster Recovery Center). The company serves over 2,000 active security dealer partners and provides 24/7 monitoring with instant failover capabilities. An optional Guard Response service is available for Canadian dealers.

Differentiator

Problem solved

Functional benefit

Products and services

• Burglary & Security Alarm Monitoring Wholesale 24/7 monitoring of security and intrusion detection systems, providing signal receipt, billing, and customer support for partner dealers and their residential and commercial end customers.
• Fire Alarm Monitoring UL and ULC certified fire alarm monitoring service that detects fires early and enables rapid emergency response. Supports new and legacy fire alarm systems via wired or wireless connections using landline and cellular networks.
• Video Monitoring & Video Verification Video monitoring and verification services that confirm the authenticity of incoming alarm signals, reducing false alarm dispatches. Central station experts interactively verify alarm activations for accurate emergency services dispatch.
• Elevator Monitoring Emergency monitoring service for elevators that quickly connects trapped individuals with appropriate contacts including technicians, property managers, fire departments, or EMS, minimizing response times.
• Emergency Response System Monitoring (PERS/Medical Alarm) Personal Emergency Response System (PERS) and medical alarm monitoring service providing 100% redundancy with failover systems across multiple monitoring centers to ensure continuous operations during disasters.
• Guard Response Value-added guard response service available exclusively to Canadian dealers, enabling partners to provide security guard dispatch services to their customers.

Quantifiable outcome

• Substantially reduce emergency service dispatches for false alarms through video verification services
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Stanley Security (Securitas): Commercial-focused security services division of Securitas offering monitored intrusion, fire, video, and access control across North America. Comparable to a.p.i.'s commercial monitoring services but bundled within a much broader commercial security portfolio.
• ADT Inc. Largest North American incumbent in residential and commercial monitored security, now owned by Securitas. While ADT primarily serves end customers directly (and increasingly through dealers), its size, brand, and in-house monitoring operation make it the dominant indirect competitor for dealer-attached accounts that a.p.i. monitors.
• Vivint Smart Home: Major smart-home and professionally monitored security provider operating its own central stations and dealer/installer network. Competes indirectly with a.p.i. by offering end-to-end monitored security, potentially disintermediating independent dealers that are a.p.i.'s core customer base.
• Brinks Home Security: National home security provider offering professionally monitored intrusion, fire, and smart-home services through direct and authorized dealer channels. Overlaps with a.p.i. in monitored intrusion and fire services, but operates its own monitoring infrastructure rather than relying on wholesale partners.

Emerging players

• Alarm.com: Cloud-based platform powering connected security and smart-home services for dealers and service providers. Represents the emerging technology layer that dealers integrate into a.p.i.-monitored systems; partial overlap via shared dealer customers and growing role in video verification workflows.

Direct peers

• Rapid Response Monitoring: Privately held wholesale alarm monitoring company operating multiple UL/ULC-listed central stations across the U.S. Competes head-to-head with a.p.i. for dealer accounts, especially in U.S. markets, with a comparable multi-station redundancy and dealer-services model.
• COPS Monitoring: One of the largest wholesale central station alarm monitoring providers in North America, exclusively serving independent alarm dealers with 24/7 monitoring. Directly competes with a.p.i. on dealer relationships, redundancy, and ULC/UL certifications; the two are frequently cited as the top wholesale-only alternatives for dealers evaluating monitoring partners.
• AvantGuard Monitoring Centers: Wholesale alarm monitoring company with multiple UL-listed central stations providing intrusion, fire, medical, and video monitoring to dealers nationwide. Comparable to a.p.i. in business model, dealer-customer focus, and redundant multi-station infrastructure.
• Affiliated Monitoring: U.S.-focused wholesale central station monitoring provider serving independent alarm dealers. Overlaps with a.p.i.'s dealer-partner GTM motion and core monitoring product set (intrusion, fire, video, medical), making it a directly comparable wholesale-only peer.
• National Monitoring Center: Wholesale central station providing 24/7 alarm monitoring for independent security dealers across the U.S. Directly competes with a.p.i. for dealer accounts, with overlapping service portfolio including fire, intrusion, video, and PERS monitoring.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/a-p-i-monitoring-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about API Monitoring