Community Care Rx

What Community Care Rx does

Community Care Rx, Inc. is a privately held long-term care pharmacy founded approximately in 1998 and headquartered in Plainview, New York, with a second location in Totowa, New Jersey. The company serves institutional clients across New York, New Jersey, Connecticut, and Delaware, dispensing medications and providing pharmacy services to skilled nursing facilities, assisted living facilities, correctional facilities, developmental disability providers, hospice and palliative care, memory care, addiction and rehabilitation centers, summer camps, and home- and transition-care patients. Reported operating scale is approximately 75,000+ prescriptions filled per month and 75,000+ lives served.

The technology platform centers on WebConnect, a secure portal for facilities to submit refills, view patient summary statements, access billing and pricing, and integrate with eMAR systems. Supporting infrastructure includes telepharmacy clinical consultations, the Code Amber Alertag emergency information system (a QR-code-based safety layer), the PocketRx patient-facing mobile application, and a FreshDesk-based customer service stack. Logistics are served by an in-house delivery fleet offering 24/7 delivery, multiple daily runs, real-time GPS tracking, and electronic signatures across the four-state service area. The company holds URAC, AICPA SOC for Service Organizations (Gold seal), and BBB accreditations.

Revenue is generated primarily through prescription dispensing billed to Medicare, Medicaid, and private insurance, supplemented by infusion services (through a partnership with Health Infusion Services), vaccination services, DME and OTC supply sales, consultant pharmacist engagements, staff training and CE seminars, and financial assistance enrollment support. Pricing is quote-based, with the company claiming 18-22% average savings on facility pharmacy invoices and guaranteeing 22-28% lower invoices for switchers. Go-to-market is a B2B field sales motion led by a VP of Client Relations and dedicated account executives, targeting enterprise facility contracts supported by programmatic sub-brands such as HomeRx (supportive housing), LearnMyMeds (developmental disability), and Transitions of Care (readmission reduction).

Name

Community Care Rx

Legal name

Community Care Rx, Inc.

Website

https://commcarerx.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Care Rx is a privately held long-term care pharmacy founded in 1998 that dispenses medications and delivers infusion, vaccination, consulting, and adherence services to long-term care facilities and home-care patients across New York, New Jersey, Connecticut, and Delaware.

Ownership category

akta.pro rank

Product category

Long-term Care Pharmacy

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Medication Reconciliation & Skilled Medication Administration (Clinical) (HSABACAH)

akta.pro secondary industry

Injectables & Specialty Medication Support (e.g., insulin, biologics) (HSABALAG)

Keywords

• Long-term care pharmacy
• Institutional pharmacy services
• Medication management
• Infusion therapy services
• Specialty medication dispensing

Headquarters

HQ city

Hempstead

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Pharmacy Dispensing Services: Community Care Rx provides comprehensive pharmacy services to long-term care facilities and other health care organizations. Services include medication dispensing, infusion services, specialty medications, DMES, and nutritional products. Revenue is generated through prescription billing to Medicare, Medicaid, and private insurance, with cost-containment programs for facilities.
2. Medication Management & Consulting Services: Consultant pharmacist services, medication therapy management, compliance packaging, staff training seminars, and CE credit courses. Additional revenue from insurance enrollment assistance and financial assistance program support.
3. Infusion Services: Multidisciplinary team providing infusion therapy services in an infusion suite or at patient homes. Revenue generated from infusion medication dispensing and nursing services.
4. Vaccination Services: On-site immunization services for influenza, pneumonia, meningitis, shingles, tetanus, and pertussis. Bills Medicare, Medicaid, and private insurance directly.
5. Medical Supplies (DME & OTC): Over 5,000 surgical and medical items available for sale or rental. Includes equipment repairs billed to Medicare and Medicaid.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community Care Rx is a long-term care pharmacy that provides comprehensive medication dispensing and clinical pharmacy services to institutional healthcare clients including skilled nursing facilities, assisted living facilities, correctional facilities, hospice providers, and developmental disability programs. The company dispenses prescriptions, specialty medications, infusion therapies, DME and nutritional products, supported by WebConnect ordering, eMAR integration, telepharmacy consultations, and 24/7 emergency delivery across the Tri-State Area.

Product overview

Community Care Rx is a long-term care pharmacy offering a comprehensive suite of pharmacy services through both physical locations and digital platforms. The core offering centers on medication management and dispensing services for long-term care facilities, supported by WebConnect for online prescription management. Key programs include HomeRx for supportive housing, LearnMyMeds for schools, Rx Synchronization for adherence, Infusion Services, 24/7 Emergency Service, and Transition of Care programs. The company also provides Vaccination Services, Consultant Pharmacist access, Financial Assistance Programs, Staff Training, and a Pill Identifier tool. A mobile app (PocketRx) enables patient refills and reminders. All services are delivered through two pharmacy locations in New York (Plainview) and New Jersey (Totowa), with free 24/7 delivery throughout the Tri-State area.

Differentiator

Problem solved

Functional benefit

Brands

• LearnMyMeds: School program that teaches residents with developmental disabilities how to use their prescribed medication to build independence
• HomeRx
• WebConnect
• Echo Camp Pharmacy Program

Products and services

• WebConnect Secure online platform connecting Community Care Rx pharmacy with healthcare facilities for prescription refills, transfers, and viewing patient summary statements for billing and pricing.
• HomeRx - Supportive Housing & Independent Living Comprehensive pharmacy service program for supportive housing models providing custom medication packaging, synchronization programs, and medication therapy management for independent living residents.
• LearnMyMeds School Programs School-based medication literacy program teaching residents with developmental disabilities how to use prescribed medications and comply with medication regimens to build independence.
• Transition of Care (TOC) Program assisting with medication reconciliation, care coordination between settings, patient education, and follow-up support to help reduce hospital readmissions.
• Vaccination Services On-site immunization services providing Influenza, Pneumococcal, Meningitis, Zostavax (Shingles), Tetanus, Diphtheria, and Pertussis vaccines for facilities, with direct billing to Medicare, Medicaid, and private insurance.
• Rx Synchronization Program Program synchronizing all patient medications to be filled automatically and delivered once a month, simplifying pharmacy experience and medication management through various adherence packaging systems.
• Infusion Services Multidisciplinary infusion therapy services including a Medical Director, Licensed Infusion Pharmacist, and specialty-trained registered nurses providing treatments in an infusion suite or at home.
• Free 24/7 Delivery Program Prompt daily delivery service from New York and New Jersey locations with multiple on-time deliveries, emergency deliveries, GPS tracking, and consolidated delivery sheets.
• 24/7 Emergency Service Reliable emergency dispensing and delivery of medications to facilities 24/7, including first dose, emergency, and STAT orders, with pharmacists on call 365 days a year.
• Consultant Pharmacists Industry-leading consultant pharmacists providing mock audits and detailed medication reviews for healthcare organizations.
• Financial Assistance Programs Programs helping patients find assistance with medication costs, including insurance enrollment assistance, Medicare Part D plan comparison, and connections to Patient Advocate Foundation, HealthWell Foundation, and Good Days.
• Staff Training & Seminars On-site staff training programs including medication administration, CPR classes, AMAP training, continuing education courses, and CE credit seminars.
• Pill Identifier Online tool helping identify medications by their appearance, supporting safe medication administration.
• PocketRx Mobile App Mobile application allowing prescription refills 24/7, setting medication reminders, and saving on medications. Available on Apple App Store and Google Play Store.

Quantifiable outcome

• 75,000+ prescriptions filled per month
• +4 more outcomes

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Echo CampminorStrategic or Co-development PartnerCCRx Echo Camp Pharmacy Program - Specialized pharmacy services for Echo Camp providing medication management for campers with daily medication needs.
• IHC CampminorStrategic or Co-development PartnerCCRx Camp IHC Pharmacy Program - Pharmacy services tailored for IHC (Inwood Health Camp) campers requiring medication administration support.
• Iroquois Springs CampminorStrategic or Co-development PartnerCCRx Iroquois Springs Camp Pharmacy Program - Specialized camp pharmacy program for medication dispensing and administration.
• Pocono Springs CampminorStrategic or Co-development PartnerCCRx Pocono Springs Camp Pharmacy Program - Medication management services for Pocono Springs overnight camp.
• Tyler Hill CampminorStrategic or Co-development PartnerCCRx Camp Tyler Hill Pharmacy Program - Pharmacy services for Tyler Hill Camp campers with daily medication requirements.
• Timber Lake CampminorStrategic or Co-development PartnerCCRx Camp Timber Lake Pharmacy Program - Specialized pharmacy services for Timber Lake Camp.
• Timber Lake West CampminorStrategic or Co-development PartnerCCRx Camp Timber Lake West Pharmacy Program - Pharmacy services for Timber Lake West Camp.
• Wekeela CampminorStrategic or Co-development PartnerCCRx Camp Wekeela Pharmacy Program - Medication management services for Wekeela Camp in Maine.
• Netherbay at BayshoreminorStrategic or Co-development PartnerPartnership with Netherbay at Bayshore, a healthcare organization - documented through community event photos in February 2025.
• The Beacon GroupminorImplementation/ SI/ Consulting PartnerBusiness affiliation with The Beacon Group for healthcare education and training programs to increase pharmacy literacy among facility staff.
• Health Infusion ServicescoreTechnology or IntegrationLocated in Long Island, NY, Health Infusion Services provides infusion therapy with a multidisciplinary team including Medical Director, Licensed Infusion Pharmacist, and specialty-trained registered nurses.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ExactCare Pharmacy: ExactCare provides medication management and pharmacy services to patients in home, assisted living, and skilled nursing settings, with adherence packaging and chronic medication synchronization programs. Closely aligns with CCRx's HomeRx, Rx synchronization, and adherence packaging offerings across overlapping customer segments.
• PharmcareUSA: PharmcareUSA is an LTC pharmacy serving institutional clients across multiple states, including skilled nursing and correctional facilities. Services, facility-type customer mix, and consultation-driven model closely parallel CCRx's institutional pharmacy business.
• Guardian Pharmacy Services: Guardian is a leading LTC pharmacy operator serving assisted living, skilled nursing, memory care, and behavioral health facilities across multiple states. Multi-state operating model and customer mix closely match CCRx's institutional focus with comparable service depth.
• Forum Extended Care Services: Forum Extended Care Services is a regional LTC pharmacy serving skilled nursing and assisted living facilities with dispensing, consultant pharmacist, and infusion services. Services, customer type, and operational model parallel CCRx's institutional pharmacy offering at a similar regional scale.
• Polaris Pharmacy Services: Polaris operates as a regional long-term care pharmacy serving skilled nursing facilities, assisted living facilities, and similar institutional clients. Comparable mid-sized competitor to CCRx in operating model and customer base, providing a useful benchmark for regional LTC pharmacy operations.
• PharMerica (BrightSpring Health Services): BrightSpring's pharmacy segment is one of the largest US LTC pharmacy operators serving skilled nursing, assisted living, and similar institutional clients. Customer type, services offered, and economic model closely mirror CCRx's institutional dispensing and consulting business at meaningfully larger scale.
• Omnicare (CVS Health): Omnicare is the largest institutional pharmacy services provider in the US, serving skilled nursing facilities, assisted living communities, and other long-term care settings. Closest scale-comparable peer to CCRx, sharing the same institutional dispensing and consultant pharmacist model across a national footprint.
• HealthDirect Pharmacy Services (KPH Healthcare): HealthDirect is a long-term care pharmacy network serving institutional clients across multiple Northeastern states, providing dispensing, consultant pharmacist, and infusion services. Geographic overlap with CCRx's NY/NJ/CT footprint and similar facility-customer base make it a direct regional competitor.

Broad incumbents

• CVS Health: CVS Health owns Omnicare and operates broader pharmacy, PBM, and healthcare services. Represents the largest institutional pharmacy market presence and a broader-incumbent alternative for clients evaluating LTC pharmacy partnerships at scale beyond what a regional operator like CCRx can offer.

Emerging players

• Option Care Health: Option Care Health is the largest US provider of home and alternate-site infusion services with significant specialty medication distribution. Overlaps with CCRx's infusion therapy business via Health Infusion Services, representing both a partner and competitive threat in the home-infusion specialty pharmacy category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ccrxny
• LinkedInlinkedin.com/company/commcarerx

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Care Rx