What Faresa does

Faresa BV is a Belgium-based private mental health provider founded in 2009 and headquartered in Hasselt, with a second office in Brussels. It operates a hybrid clinical-digital model serving two end markets: individual clients (adults, children, and adolescents) seeking psychological counseling, diagnostics, and career guidance, and corporate clients purchasing Employee Assistance Programs (EAPs), risk analyses, and organizational wellbeing interventions. The company runs a network of affiliated counselors covering all Belgian provinces and operates dedicated satellite antenna locations for enterprise clients.

Faresa's product portfolio centers on a digital-human well-being platform that integrates digital psychodiagnostics (DDx), digital therapeutic interventions (DTx) including e-learning modules, the Burn-OutAid (BOA) and Faresa Digital Tools (FDT) smartphone applications, and a BOA E-Learning Faresa (ELF) psychoeducation module registered at I-depot. The platform is designed to triage users from self-help for mild symptoms to professional psychological support for moderate or severe cases. Under CTO Rogier Thissen, the company is developing third-generation tools that incorporate mHealth and active/passive data capture, including a research-stage wearable for chronic stress measurement in partnership with Sony.

Faresa generates revenue through fee-for-service individual counseling (partially reimbursed via Belgian mutualities and the INAMI-RIZIV FLP convention at €4 or €11 per adult session after a free first session), recurring EAP corporate contracts, professional services for risk analyses and consulting, digital platform subscriptions for individuals and healthcare professionals, and open-enrollment training programs such as the Mental Health Masterclass for HR. The company is privately held by founder-CEO Prof. Dr. Nele Jacobs and has received investment from LRM (Limburgs Reconversiefonds).

Name

Faresa

Legal name

Faresa BV

Website

https://faresa.be

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Faresa is a Belgium-based private mental health provider offering psychological counseling, diagnostics, and digital wellbeing tools (DDx, DTx, BOA, FDT) to individual clients and corporate EAP customers across Belgium.

Ownership category

akta.pro rank

Headquarters

HQ city

Hasselt

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Counseling Sessions: Fee-for-service psychological counseling sessions for individuals (adults, children, adolescents) at physical locations or online. Sessions may be partially reimbursed through Belgian health insurance mutualities.
2. Employee Assistance Program (EAP): Corporate contracts providing psychological support, legal assistance, and social support to employees. Companies pay for EAP coverage enabling free counseling for employees.
3. Corporate Diagnostics and Consulting: Risk analyses, wellbeing scans, and evidence-based interventions for organizations to understand and improve mental health in the workplace.
4. Digital Platform Subscriptions: Subscription access to the wellbeing platform for individuals, healthcare professionals, and companies to work on mental health.
5. Training and Workshops: Open enrollment training programs such as Mental Health Masterclass for HR professionals and Soft Skills training for managers, offered at discounted rates for early registration.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Faresa is a Belgian mental health provider offering diagnostics, psychological counseling, and career guidance to individuals (adults, children, adolescents) through physical clinics in Hasselt and Brussels, online video consultations, and digital tools. For corporate clients, Faresa delivers Employee Assistance Programs (EAP), workplace wellbeing scans, risk analyses, and evidence-based interventions supported by proprietary digital platforms (DDx, DTx, well-being platform, BOA and FDT apps).

Product overview

Faresa offers a comprehensive digital-human well-being platform for mental health. The core portfolio consists of Digital Diagnostics (DDx) for assessment and Digital Therapeutic Interventions (DTx) including e-learning modules, unified through a Well-being Platform subscription. Supporting products include the Burn-OutAid (BOA) and Faresa Digital Tools (FDT) smartphone applications, BOA E-Learning Faresa (ELF) for psychoeducation, the Employee Assistance Program (EAP) for employer-sponsored counseling, group sessions (Wachtverzachters), and career guidance services. The platform supports blended care combining digital tools (apps, wearables, web applications) with in-person and online psychological counseling in Hasselt, Brussels, and across Belgium.

Differentiator

Problem solved

Functional benefit

Brands

• Burn-OutAid (BOA): Smartphone app for burn-out risk assessment and digital self-management
• Faresa Digital Tools (FDT)
• BOA E-Learning Faresa (ELF)

Products and services

• Digital Diagnostics (DDx) Digital psychodiagnostic tools allowing individuals to assess mental health in areas such as stress, burnout, vitality, sleep, focus, ergonomics, or employee satisfaction via app or web, complemented by expert clinical judgment.
• Digital Therapeutic Interventions (DTx) Digital interventions supporting mental well-being with seamless transition from online self-help for mild symptoms to personalized guidance by professional psychologists for moderate or severe symptoms, including e-learning modules covering stress, burnout, leadership, depression, anxiety, sleep, and lifestyle.
• Well-being Platform Comprehensive digital-human well-being platform combining diagnostics and interventions, available via subscription for individuals, healthcare professionals, and companies to work on mental health grounded in science and practical experience.
• Burn-OutAid (BOA) App Smartphone application focused on risk assessment for burnout and digital self-management. Designed for adults (18+) and not intended for clinical populations or as a replacement for professional mental health care.
• Faresa Digital Tools (FDT) App Smartphone application providing digital self-management and advanced personalized triage capabilities, focused on burnout risk assessment and digital self-management via smartphone for adults (18+).
• BOA E-Learning Faresa (ELF) E-learning module providing psychoeducation about symptoms and self-help content covering topics such as stress, burnout, leadership, depression, anxiety, perfectionism, sleep, self-esteem, and lifestyle. Registered at I-depot on 16/04/2015.
• Employee Assistance Program (EAP) Employer-sponsored counseling program providing free psychological support, coaching, legal assistance, and social support for employees through Faresa's network of counselors available in all Belgian provinces.
• Wachtverzachters Group Sessions Group sessions for adults on waiting lists for psychological support or seeking to strengthen resilience, offering support in dealing with stress, thoughts, and emotions with practical self-care tools.
• Career Guidance (Loopbaanbegeleiding) Career guidance service helping individuals find suitable work, satisfaction in current work, or support for starting a business, using a talents-focused approach.
• Psychological Counseling Sessions Fee-for-service psychological counseling sessions for individuals (adults, children, adolescents) at physical locations in Hasselt and Brussels or via online video consultations. Sessions may be partially reimbursed through Belgian health insurance mutualities, with INAMI-RIZIV FLP convention available.
• Mental Health Masterclass for HR Professionals Open enrollment day training program for HR and HR BP professionals led by Prof. Dr. Nele Jacobs, offered with 10% early registration discount.
• Soft Skills Training for Managers Open enrollment day training program for managers and team leaders led by Prof. Dr. Nele Jacobs, offered with 10% early registration discount.
• Corporate Diagnostics and Wellbeing Scans Risk analyses, wellbeing scans, and evidence-based interventions for organizations to understand and improve mental health in the workplace, including psychosocial risk assessments and digital business scans for wellbeing maturity.

Quantifiable outcome

• Reduced absenteeism through scientifically supported mental health workplace policies
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• SonycoreTechnology or Integration · 1 January 2019Collaborative research partnership with Sony to develop a new type of wearable device for measuring chronic stress. Current wearables measure peak stress but are not useful for chronic stress and depressive symptom management. Project approved by ethics committee of UZA. Aims to enable more impactful tech-enabled care.
• UQalifyminorGTM or Marketing PartnerCollaboration providing mental wellbeing knowledge and tips offered to corporate clients and employees, accompanied by a Masterclass by Prof. Dr. Nele Jacobs. UQalify is an interactive community platform for learning in a different way. Faresa content is offered internationally through this Antwerp-based partner.
• MoonbirdcoreStrategic or Co-development PartnerJoint projects exploring the role of technology in therapy, strengthening the scientific basis of Moonbird's products. Faresa's innovative approach integrating science and technology helped refine user experience and therapeutic effectiveness of Moonbird's offerings.
• University of MaastrichtcoreStrategic or Co-development PartnerResearch collaboration with ethics committee approval (ECP-148-10_01_2015). Faresa's methodology for scientific research use was approved by the university's ethical committee.
• Jaak Beckers (Center of Expertise)coreOthersRecognized center of expertise under the supervision of Jaak Beckers, sharing knowledge for greater impact and guaranteeing quality in all psychological interventions.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• OpenUp: European mental health platform offering on-demand psychologist access, digital self-help modules, and EAP-style corporate contracts. Closest direct comparable to Faresa's blended human-digital model with B2C and B2B distribution in Belgium/Netherlands/UK/Germany.
• Welliba: Belgian workplace wellbeing and EAP provider serving employers with psychology, legal, and lifestyle support. Directly comparable as a domestic Belgium-headquartered competitor with similar B2B EAP and individual therapy offerings.
• Unmind: UK-headquartered B2B mental health platform combining assessments, self-help content, and 1:1 therapy for employees. Comparable in combining psychometric assessment, e-learning content library, and corporate contracts similar to Faresa's DDx/DTx/ELF/EAP stack.

Broad incumbents

• Headspace Health (Ginger + Headspace): Large incumbent combining consumer mental wellness (Headspace) and on-demand therapy/coaching (Ginger, now Headspace Care). Broader and better-capitalized than Faresa but overlaps directly on digital self-help, e-learning modules, and employer-sponsored counseling.
• Modern Health: Global employer-sponsored mental health platform offering therapy, coaching, digital self-guided programs, and EAP-like coverage. Broader incumbent comparable to Faresa's corporate wellbeing stack with similar blended human-digital delivery.
• Lyra Health: Enterprise mental health benefits provider combining in-person and virtual therapy, coaching, and digital self-help for employees. Larger, US-focused incumbent comparable on employer-sponsored psychodiagnostics and blended care.
• Workplace Options: Global EAP and wellbeing provider serving multinational employers with counseling, legal, and financial support. Directly comparable as an incumbent EAP competitor to Faresa's corporate EAP offering with established geographic reach Faresa lacks.

Emerging players

• HelloBetter: European digital therapeutics company offering internet- and mobile-based cognitive behavioral therapy programs. Comparable on the digital therapeutic intervention (DTx) side and I-ge-marked psychological self-help modules similar to Faresa's DTx and ELF.
• Curify / Mindler (Swedish digital psychiatry): Digital-first mental health platform with employer offerings, including video consultations and e-learning. Comparable on the digital-delivery and corporate contracts axis, though not directly Belgian — useful benchmark for cross-border expansion trajectories.

Regional players

• iCare / Bloom (Belgian psychology practices): Domestic Belgian private psychology practice networks offering individual therapy and corporate wellbeing. Comparable as a Belgium-only regional provider competing for the same individual client and corporate EAP wallet share.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeopen.spotify.com/show/3MKYvsR0jPbFCorkBRFgqh?si=72e78aa186a04ca8
• Facebookfacebook.com/Faresa.GGZ
• LinkedInlinkedin.com/company/faresa
• Instagraminstagram.com/faresa.be

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Faresa