Troy Savings Bank Music Hall

What Troy Savings Bank Music Hall does

Troy Savings Bank Music Hall is a private nonprofit performing arts venue operating from a National Historic Landmark building at 30 Second Street in Troy, New York. The hall opened in 1875 after the Troy Savings Bank commissioned architect George Browne Post to build a music venue above the bank's offices as a gift to the community; the venue seats 1,175 patrons (1,021 with stage extension) and is internationally recognized for its unamplified acoustics. It presents a self-curated concert calendar spanning classical, jazz, blues, folk, rock, world music, comedy, and family programming, supplemented by third-party presenter and rental events, and hosts resident organizations including Albany Pro Musica, the Albany Symphony Orchestra, and Troy Chromatic Concerts. Free outdoor series (Summer Square, Barker Park Kids) and education programs (Arts Connect, Unison Student & Family Membership, ETUDE volunteers) extend community reach across the Capital Region of New York.

The organization runs on a Tessitura CRM and ticketing platform — migrating from Theatre Manager with a planned January 12, 2026 launch — sharing patron data and IT infrastructure with Proctors Collaborative and Capital Rep through a consortium arrangement in place since 2015. Ticketing is distributed through an owned ecommerce storefront (cart.troymusichall.org), a phone box office, and in-person sales. The business model blends transactional revenue (single ticket sales with a Community Ticketing Initiative waiving fees on $25-and-under tickets, plus group discounts of 10-15%), recurring membership/donation tiers ($50 Senior, $75 Friend, $150+ Supporter, $50 Student, $5 K-12 Unison), venue rental income from third-party promoters, and contributed income from corporate sponsors (Troy Savings Bank Charitable Foundation, Fenimore Asset Management, Stewart's Shops, CDTA) and state arts funding (New York State Council on the Arts). Leadership consists of Executive Director Jon Elbaum; the organization is governed by an independent board of trustees.

Name

Troy Savings Bank Music Hall

Legal name

Troy Savings Bank Music Hall

Website

https://troymusichall.org

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

11–50 employees

Short description

Troy Savings Bank Music Hall is a nonprofit performing arts venue operating from an 1875 National Historic Landmark in Troy, NY, presenting self-curated and rented concerts across genres for the Capital Region audience via ticketing, memberships, and venue rentals.

Ownership category

akta.pro rank

Product category

Performing Arts Venue

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Drinking Places (Alcoholic Beverages) (7224), Historical Sites (712120)

akta.pro primary industry

Live Music Clubs & Venues (MPAGAIAB)

akta.pro secondary industries

Live Music Venues & Concert Bars (THAFAEAD), Performing Arts & Cultural Event Venues (Theaters, Museums) (THAHAAAG)

Keywords

• Live concert venue
• Performing arts center
• Historic music hall
• Ticket sales
• Arts education

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Ticket Sales: Primary revenue stream from single-ticket sales for performances. Tickets available online, by phone, and in person. Fee structure based on ticket price with Community Ticketing Initiative providing no fees for tickets $25 and under.
2. Memberships/Donations: Various membership levels including Supporter ($150+), Friend ($75), and Senior ($50) with corresponding benefits including fee waivers and refund flexibility.
3. Venue Rentals: Third-party promoters and organizations can rent the hall for their own events. These 'renters' may have their own refund and box office policies.
4. Group Sales: Group discounts offered for orders of 10 or more tickets. Music Hall presents 10% discount; Troy Chromatic Concerts offers 15% discount for groups.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Troy Savings Bank Music Hall is a National Historic Landmark concert venue (opened 1875) in Troy, NY that presents live music performances across genres including classical, jazz, blues, folk, rock, and family programming. The venue sells tickets through its own box office (online, phone, and in-person), operates tiered membership/donor programs, rents its hall to third-party promoters and event organizers, and runs free outdoor concert series plus K-12 arts education programs.

Product overview

Troy Savings Bank Music Hall is a historic National Historic Landmark venue (opened 1875) offering live concert performances across diverse genres including classical, jazz, blues, folk, rock, and family programming. The venue provides ticketing services, membership programs, education outreach, and venue rentals. It operates multiple event series including the free Summer Square outdoor concerts and Barker Park Kids series. Ticketing is managed through Tessitura CRM platform with multiple purchase channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Troy Savings Bank Music Hall Main Venue National Historic Landmark concert hall built in 1875, world-renowned for its exceptional acoustics, seating 1,175 patrons (1,021 with stage extension). Hosts performances by world-renowned artists across classical, jazz, blues, folk, rock, and more.
• Ticketing Services Multi-channel ticket purchasing for live performances via online (cart.troymusichall.org), phone ((518) 273-0038), and in-person at the Box Office. Tickets available for mailed delivery ($2.00 fee) or e-mail delivery, with Community Ticketing Initiative waiving fees on tickets $25 and under.
• Summer Square Concert Series Free outdoor concert series held Saturday evenings (6 PM) June through September in the Troy Music Hall Courtyard, featuring local and regional artists across various genres.
• Barker Park Kids Series Free outdoor concerts for children held Thursdays at 11 AM during July and August in Barker Park (corner of 3rd and State Streets, Troy), featuring family-friendly performances.
• Membership Programs Tiered membership levels including Friend ($75), Senior ($50), and Supporter ($150+) offering benefits such as priority seating, fee waivers, and flexible refund windows. Includes the Unison Student & Family Membership with $5 tickets for K-12 students and families.
• Venue Rentals The historic Music Hall is available for private rentals including corporate events, weddings, receptions, and special occasions. Third-party promoters and renters operate under their own box office and refund policies.
• Education Programs Arts education initiatives including Arts Connect (in-school enrichment), In-Our-Community outreach, ETUDE student volunteer program at the venue, and a Performance Archive for archival access.

Quantifiable outcome

• 1,175 seat capacity with 1,021 seats when stage extension is required
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core, supporting and major.

• TessituracoreTechnology or IntegrationTessitura is a nonprofit CRM platform originally built for the Met Opera that supports arts and cultural institutions. It serves as the central engine for patron accounts, ticket purchases, membership management, fundraising, education programs, and analytics. Troy Savings Bank Music Hall migrated from Theatre Manager to Tessitura with a planned launch date of January 12, 2026.
• Proctors CollaborativecoreStrategic or Co-development PartnerSince 2015, Troy Savings Bank Music Hall has used Proctors Collaborative's Theatre Manager database services as an independent user, sharing a patron database and server support while keeping all business data separate. This consortium arrangement continues with Tessitura, allowing shared IT resources while maintaining organizational independence with independent boards.
• Fenimore Asset ManagementsupportingOthersCorporate sponsor of the Troy Savings Bank Music Hall.
• Stewart's ShopssupportingOthersRegional corporate sponsor supporting the Music Hall's operations and programming.
• CDTAsupportingOthersCapital District Transportation Authority sponsor providing transit support for patrons attending events.
• S & S PresentsmajorChannel Partner/ Reseller/ DistributorEvent presenter producing performances at the Music Hall including Sova: Alight! and other shows.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Proctors Collaborative: Regional nonprofit performing arts operator in Schenectady, NY, that already shares IT/patron database infrastructure with Troy Music Hall under a consortium arrangement. Directly comparable as a multi-venue Capital Region presenter of concerts, theater, and community programming.
• The Egg Performing Arts Center: Iconic Albany, NY performing arts venue that hosts similar concert, dance, and family programming to Troy Music Hall and is explicitly named in the company's data as a regional peer serving the same Capital Region audience.
• Tanglewood (Boston Symphony Orchestra): Historic summer concert venue in Lenox, MA renowned for its acoustic quality and heritage programming. Comparable as a destination acoustic-music venue with a long performance history and broad genre mix.
• Kleinhans Music Hall: Mid-century National Historic Landmark concert hall (~2,800 seats) in Buffalo, NY, home to the Buffalo Philharmonic. Comparable as a regional New York State acoustic concert hall with similar mix of classical and contemporary programming and educational outreach.
• Chautauqua Institution Amphitheater: Historic open-air amphitheater in Chautauqua, NY hosting summer concert and lecture programming. Comparable as a heritage arts venue in upstate New York with education-focused programming and seasonal scheduling.
• Town Hall (The Town Hall, NYC): Historic ~1,500-seat concert and civic venue in Midtown Manhattan founded in 1921. Comparable in size, heritage status, and acoustic-focused eclectic programming including classical, folk, and world music.

Broad incumbents

• Ryman Auditorium: National Historic Landmark concert hall (1892) in Nashville, originally built as the Union Gospel Tabernacle, and a benchmark heritage venue. Comparable in landmark status, acoustic reputation, and broad genre programming, though at substantially larger scale and national draw.
• Carnegie Hall: Iconic historic concert hall (1891) in New York City. Comparable as a heritage acoustic venue hosting classical, jazz, folk, and world music with educational outreach, though operating at far larger scale and global draw.
• Beacon Theatre: Historic (~2,800-seat) Upper Manhattan concert venue on the National Register of Historic Places. Comparable as a landmark concert hall with broad genre programming, though in a much larger metro market.

Emerging players

• Mass MoCA: Large contemporary performing-arts and museum complex in North Adams, MA with concert and event programming. Comparable as a regional New England cultural venue that pairs performances with education and community programming, though broader in scope (visual + performing arts).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TroySBMusicHall

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Troy Savings Bank Music Hall