What Intersoft does

Intersoft is a Plano, Texas-headquartered digital solutions and consulting firm (founded 2011, 51-100 employees, privately held) that operates two distinct lines of business. The first is a broad IT services and BPO practice — offshore development teams, dedicated teams, fixed-price projects, advisory, cybersecurity, digital marketing (SEO/SEM/content/branding), and financial process outsourcing (payroll, accounting, medical billing) — delivered to clients across IT, finance, healthcare, automotive, retail, logistics, and telecommunications verticals. The second, more recent line, is a productized AI portfolio built around two branded assets: TELLYBOT, an AI-powered restaurant phone/drive-thru ordering assistant launched January 2025, and ODDBOT (launched October 2024) and Oddbot (launched January 2025), AI-powered kiosk and order-taking assistants using voice-command and generative-AI virtual-assistant interfaces for restaurants and self-checkout. The company monetizes services via multi-year offshore engagements, monthly dedicated-team subscriptions, and fixed-price project contracts, with AI products positioned as licensed/subscription deployments within a 4-8 week implementation window.

The underlying technology stack is built on natural language processing, machine learning with claimed continuous-learning adaptation, robotic process automation, intelligent automation (RPA + AI), and recommendation engines for upselling. AI modalities include audio (voice command, drive-thru call handling), text (conversational ordering), and multimodal (kiosk assistant with realistic face and voice on LCDs/monitors). Customer outcomes reported in case studies include 80% labor-cost reduction, 30%+ revenue lift via upselling, <1% error rates versus 5-10% for manual handling, and 45% improvement in customer satisfaction scores.

The go-to-market is sales-led and consultative: inbound via website forms (intersoft.ai), phone (855-365-4142), and email, followed by free consultation, scoping, and quote-based proposals. Leadership is founder-controlled under CEO Naveed Shahbaz (ex-Morgan Stanley, KPMG), with Awais Malik as Director Operations and Kiran Sohail as Director HR. No external institutional investors, funding rounds, revenue figures, or named customer logos are publicly disclosed, which limits visibility into unit economics, customer concentration, and current scale.

Name

Intersoft

Legal name

Intersoft

Website

https://intersoft.ai

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Intersoft is a Plano, Texas-based IT services and BPO firm (51-100 employees) that sells offshore development teams, dedicated teams, fixed-price projects, and digital marketing/financial outsourcing to clients across 8 verticals, and has launched three AI products — TELLYBOT and ODDBOT/Oddbot — for restaurant ordering and kiosk automation.

Ownership category

akta.pro rank

Product category

AI Consulting and Digital Transformation Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

System Integration & Connectors (BPAMAOAC)

Keywords

• AI consulting services
• Digital transformation consulting
• Business process outsourcing
• Intelligent automation services
• Offshore development teams

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Offshore Teams: Companies can collaborate with Intersoft AI's offshore teams to access global talent and expertise remotely, handling all tech needs including software development, data engineering, and machine learning solutions. Cost savings of up to 50% on development costs are highlighted as a key value proposition.
2. Hire Dedicated Team: Customized team positions to fit business needs. Seasoned professionals including software engineers, data analysts, and tech specialists are aligned with business demands, allowing companies to grow without technical limitations.
3. Fixed Price Projects: Project-based engagements with predetermined cost and timeline, minimizing risks and increasing growth opportunities. Ensures projects are delivered on time and within budget.
4. Advisory Services: Innovation & Automation Advisory, AI Advisory, Leadership Workshops, and Innovation Workshops for businesses seeking guidance on AI implementation and digital transformation.
5. Managed Services - BPO: Business Process Outsourcing including customer services, billing services, technical support, application management, content management, and back-office operations. Also includes KPO/LPO services, HR management, procurement services, and employee benefit processing.
6. Digital Marketing Services: SEO services, social media marketing, content writing, search engine marketing, branding and reputation management, graphic design, and PPC services.
7. Financial Services Outsourcing: Comprehensive finance and accounting BPO including accounting and administration, accounts payable/receivable, banking BPO, bookkeeping, collections, cost accounting, general ledger, payroll, project accounting, QuickBooks services, and travel & entertainment accounting.
8. AI Products (TELLYBOT, ODDBOT): AI-powered products for restaurant industry including ordering assistants and kiosk solutions, potentially sold as one-time licenses or subscription with deployment and support.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Intersoft is a digital solutions enterprise and consulting services provider focused on Intelligent Automation and Emerging Technologies. The company delivers AI-powered products (TELLYBOT for restaurant ordering, ODDBOT for kiosks) alongside professional services including offshore teams, dedicated team hiring, fixed-price projects, AI enablement, managed BPO, financial outsourcing, digital marketing, and cybersecurity solutions to clients across IT, finance, healthcare, automotive, retail, logistics, and telecommunications industries.

Product overview

Intersoft is a digital solutions enterprise and consulting services provider focused on Intelligent Automation and Emerging Technologies. Their portfolio centers on AI-powered products including TELLYBOT (restaurant ordering assistant), Oddbot (restaurant order-taking solution), and ODDBOT (AI-powered kiosk for self-checkout). The company offers professional services across digital transformation (offshore teams, dedicated teams, fixed-price projects), AI enablement and process automation, cybersecurity solutions, digital marketing (SEM, content writing, branding, graphic design), and financial services (AI accounting, payroll management, financial outsourcing). These products and services are delivered through various engagement models including offshore teams, dedicated team hiring, and fixed-price projects to serve industries including restaurants, retail, healthcare, automotive, finance, and logistics.

Differentiator

Problem solved

Functional benefit

Brands

• TELLYBOT: AI-powered ordering assistant designed to enhance customer satisfaction, optimize operational efficiency, and boost revenue for the restaurant industry. Automates order management, handles high call volumes, manages drive-thru operations, and assists multilingual customers.
• ODDBOT

Products and services

• TELLYBOT AI-powered ordering assistant for the restaurant industry that automates order management, handles high call volumes, manages drive-thru operations, and assists multilingual customers with human-like conversational ability and integrated upselling.
• Oddbot (Restaurant Order-Taking Assistant) AI-powered order-taking assistant for restaurants installed on LCDs or monitors with realistic face and voice, providing engaging customer interactions and streamlined checkout with personalized service.
• ODDBOT (AI Kiosk Solution) AI-powered kiosk solution for self-checkout and customer-facing industries combining voice-command functionality with an AI-generated virtual assistant built on machine learning that continuously evolves and adapts.
• Offshore Teams Remote IT services providing access to global talent for software development, data analytics, and AI solutions with up to 50% cost savings and 24/7 support across time zones.
• Dedicated Teams Customized professional teams including software engineers, data analysts, and tech specialists aligned with business demands for ongoing digital transformation initiatives.
• Fixed Price Projects Project delivery model providing predetermined costs and timelines to reduce business risks and ensure on-time, within-budget delivery of technology projects.
• Advisory Services Consulting services including Innovation & Automation Advisory, AI Advisory, Leadership Workshops, and Innovation Workshops for businesses seeking guidance on AI implementation and digital transformation.
• Cybersecurity Solutions Comprehensive security services including cloud security, data app security, identity access management, strategy operations, training, IT infrastructure security, and threat management.
• Managed Services (BPO) Business process outsourcing including customer services, billing services, technical support, application management, content management, KPO/LPO services, HR management, procurement services, and back-office operations.
• Financial Outsourcing Comprehensive finance and accounting BPO including accounts payable/receivable, banking BPO, bookkeeping, collections, cost accounting, general ledger, payroll, project accounting, QuickBooks services, and travel & entertainment accounting.
• AI Accounting Management Automated accounting management using AI and robotic process automation to streamline bookkeeping, payroll, tax, banking, and audit processes for enterprises.
• Payroll Management Services End-to-end payroll processing with AI integration providing flexibility, transparency, and automation for enterprise payroll requirements.
• AI Enablement & Process Automation AI tools and chatbots to reduce human dependency, with process automation boosting lead generation and business operations for digital transformation.
• Search Engine Marketing (SEM) Pay-per-click advertising strategy including keyword research, ad creation, landing page development, campaign management, and performance monitoring for increased visibility.
• Content Writing Services SEO-optimized content services including blog posts, articles, website content, product descriptions, copywriting, and infographics for digital marketing.
• Branding and Reputation Management Online reputation management services including SEO reputation management, social media growth, review marketing, sentiment analysis, and brand visibility enhancement.
• Graphic Design Services Professional graphic design including logo design, stationery, brochures, flyers, web design, social media designs, and infographics for brand building.

Quantifiable outcome

• 80% reduction in labor costs with TELLYBOT AI ordering assistant
• +9 more outcomes

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature5 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ScienceSoft: Mid-sized IT consulting and custom-software firm with AI/ML, RPA and BPO offerings across healthcare, finance, retail and logistics. Closely overlaps Intersoft on service mix, vertical coverage and headcount band.
• Simform: Custom software development and digital engineering company with offshore delivery and dedicated-team engagement models, directly comparable to Intersoft's offshore-teams and fixed-price service lines.
• ConverseNow: Voice-AI ordering assistant purpose-built for restaurant phone and drive-thru channels. The most direct competitor to TELLYBOT and ODDBOT in the QSR ordering-automation vertical.
• Presto Automation: Provider of AI-driven drive-thru and restaurant-automation systems including voice-ordering kiosks that compete head-to-head with TELLYBOT/Oddbot for large QSR deployments.
• UST Global: Digital-transformation services company of comparable scale combining consulting, BPO, AI and cloud services for healthcare, retail, finance and logistics—directly overlapping Intersoft's positioning and customer mix.

Broad incumbents

• Genpact: Global professional-services and digital-transformation firm combining BPO, AI and intelligent automation. Operates the same offshore/dedicated-team paradigm as Intersoft but at vastly greater scale and brand recognition.
• SoundHound for Restaurants: Voice-AI platform with a dedicated restaurant-ordering product already deployed across major QSR brands. A well-capitalised incumbent targeting the same use cases as Intersoft's AI products.
• Wipro: Global IT services and consulting firm offering offshore delivery, digital transformation and AI services across the same verticals Intersoft serves, competing for the same enterprise transformation budgets.
• Infosys: Large Indian-heritage IT services firm delivering digital transformation, RPA/AI and BPO through global delivery centres—competes for enterprise IT and AI mandates across Intersoft's verticals.
• TCS (Tata Consultancy Services): Largest Indian-headquartered IT services firm with offshore delivery, AI-led transformation and BPO units. Competes for enterprise IT, AI services and digital-transformation spend across Intersoft's target verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intersoft