Crisis Center for South Suburbia

What Crisis Center for South Suburbia does

Crisis Center for South Suburbia (CCSS) is a 501(c)(3) nonprofit organization founded in 1979 (with roots dating to 1976) that delivers a comprehensive suite of domestic violence intervention and prevention services across an 85-square-mile catchment in south suburban Cook County and portions of Will County, Illinois. Core offerings include a 24/7 crisis hotline (708-429-7233), a 54-bed emergency residential shelter with confidential location, professional trauma-informed counseling (over 2,000 hours annually to 300+ adults and children), court advocacy at the Bridgeview and Markham courthouses, and a housing continuum spanning interim housing, transitional housing (up to 24 months), and a HUD-funded Rapid Rehousing Program delivered in partnership with Anew: Building Beyond Violence and Abuse. Outreach extends through the LEAV program across 32 partner police departments, the Live Safe Patient Advocacy program in local hospitals, and Safe Start dating violence prevention in schools.

The organization supplements direct services with structured prevention (Partner Abuse Intervention Program using the Duluth Method; Safe Start teen education), paid professional training (40-hour DV Training at $275-$375, PAIP facilitator training at $200, salon and sexual harassment prevention training at $25), and a social enterprise — Neat Repeats Resale — operating two boutique stores and an online store that collectively generate roughly one-quarter of the operating budget, which exceeds $7 million annually. Funding comes from individual and corporate donations (including monthly Safety Circle donors and estate planning), HUD and Illinois state government grants, training fees, and event fundraising (Crisis Center Classic, Dianne Masters Cup, Legends Luncheon, Walk Against Domestic Violence) managed partly through the CCSS Auxiliary (founded 2008, $152,000+ raised). All victim services are provided free of charge, 24 hours a day, 365 days a year, supported by a staff of 80+ and a volunteer base of 300+.

Name

Crisis Center for South Suburbia

Legal name

Crisis Center for South Suburbia

Website

https://crisisctr.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Crisis Center for South Suburbia is a 501(c)(3) nonprofit delivering free domestic violence services — shelter, counseling, hotline, court advocacy, housing, and prevention — across south suburban Cook County and portions of Will County, Illinois, funded by donations, government grants, training fees, and Neat Repeats resale stores.

Ownership category

akta.pro rank

Product category

Domestic Violence and Survivor Social Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Child and Youth Services (62411), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)

Keywords

• Domestic violence services
• Victim advocacy
• Crisis intervention
• Emergency shelter
• Community education

Headquarters

HQ city

Tinley Park

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Charitable Contributions: Individual and corporate donations received through direct mail, online giving, planned giving, Facebook fundraisers, and estate planning. Major donors and monthly Safety Circle donors provide recurring support.
2. Government Grants and Contracts: Funding from HUD for Rapid Rehousing programs, Illinois state funding, and various grants supporting housing, counseling, and outreach services.
3. Neat Repeats Resale Stores: Two retail locations (Orland Park and Worth) plus online store selling donated clothing, furniture, and household items. Generates one-quarter of the organization's operating revenue.
4. Training Program Fees: Fees charged for professional training programs including 40-hour Domestic Violence Training ($275), PAIP facilitator training ($200), salon professional training ($25), and sexual harassment prevention training ($25).
5. CCSS Auxiliary Fundraising Events: Annual Legends Luncheon and Walk Against Domestic Violence organized by the Auxiliary, which has raised over $152,000 since 2008 to support client needs and programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels8 records

Core offering

The Crisis Center for South Suburbia provides a coordinated continuum of free domestic violence services to adults and children in south suburban Cook County and portions of Will County, including a 24/7 crisis hotline, a 54-bed confidential emergency shelter, trauma-informed counseling, court advocacy, transitional and rapid rehousing, law enforcement and hospital-based outreach, and teen dating violence prevention. Paid offerings include professional 40-hour domestic violence training, PAIP facilitator training, and salon professional training, while two Neat Repeats Resale Shops plus an online store generate roughly one-quarter of operating revenue.

Product overview

The Crisis Center for South Suburbia (CCSS) is a non-profit domestic violence victim services organization offering a coordinated suite of services including emergency shelter (54-bed residential facility), crisis hotline, housing services (interim, transitional, rapid rehousing), victim services (counseling, court advocacy, emergency assistance), outreach (law enforcement partnerships, healthcare advocacy), and prevention programs (Safe Start, PAIP). The organization operates Neat Repeats resale shops for fundraising and provides professional training including 40-Hour DV Training, PAIP Facilitator Training, and salon professional training. All victim services are provided free of charge, 24 hours a day, 365 days a year.

Differentiator

Problem solved

Functional benefit

Brands

• Neat Repeats Resale: Boutique resale stores in Worth and Orland Park, Illinois, and online store selling clothing, household items, furniture, and gifts. 100% of proceeds fund services for victims of domestic violence.
• Safe Start
• Partner Abuse Intervention Program (PAIP)
• LEAV (Law Enforcement And Victim Outreach)
• Live Safe Patient Advocacy

Products and services

• 24 Hour Crisis Hotline A confidential hotline staffed 24/7 by 40-hour domestic violence-trained advocates, available to survivors, friends, family, and social service agencies for crisis intervention, shelter screenings, counseling intakes, court and medical advocacy, and community referrals.
• Residential Emergency Shelter A 54-bed confidential emergency residential facility providing free accommodation for up to 54 adults and children, with private bedrooms, shared common areas, meals, clothing, counseling, and domestic violence education.
• Housing Services Longer-term housing options including Interim Housing for those with housing barriers, Transitional Housing for up to 24 months in community-based apartments, the Rapid Rehousing Program in partnership with Anew, and a Financial Assistance Program for flexible short-term support.
• Victim Services Trauma-informed professional counseling for adults and children in English and Spanish, court advocacy at the Bridgeview and Markham courthouses, emergency assistance services (lock changes, hotel vouchers, transportation, utility assistance), and aftercare for survivors transitioning from programs.
• Outreach Services Services including the LEAV (Law Enforcement And Victim) program in partnership with 32 police departments, Live Safe Patient Advocacy in healthcare settings, and community education presentations on domestic violence.
• Prevention Services Safe Start teen dating violence prevention program delivered in partnership with schools across the 85-square-mile catchment, and the Partner Abuse Intervention Program (PAIP), a 26-week educational group for perpetrators using the Duluth Method.
• Neat Repeats Resale Shop Boutique resale stores in Worth and Orland Park plus an online store, selling gently used clothing, furniture, household items, and gifts; proceeds fund CCSS services, and shelter residents can shop for free.
• 40-Hour Domestic Violence Training Professional training providing an overview of domestic violence dynamics and intervention principles, meeting Illinois Certified Domestic Violence Professional (ICDVP) requirements, priced at $275 in-person, $275 fully online, or $375 in the hybrid ICADV/CCSS format.
• PAIP Facilitator Training Twenty-hour mandatory training for those wishing to present Partner Abuse Intervention Programs in Illinois, covering the Duluth Model, co-facilitation practice, intervention options, and Illinois Administrative Code requirements, at $200 per participant with limited seating.
• Salon Professional DV Training One-hour domestic violence training for salon professionals meeting Illinois Department of Financial and Professional Regulation licensure requirements, available online at $25 per person or in-person with a 10-person minimum.
• Fundraising Events Annual events including the Dianne Masters Cup Charity Golf Outing, Crisis Center Classic, Portillo's Fundraiser, Lou Malnati's Fundraiser, Legends Luncheon, and Walk Against Domestic Violence, raising funds from corporate sponsors, restaurant partners, and community participants.
• CCSS Auxiliary Volunteer auxiliary group that has raised over $152,000 since 2008, hosting the Legends Luncheon and Walk Against Domestic Violence annually to support client needs and programs.

Quantifiable outcome

• Over 285,000 nights of shelter provided to thousands of survivors
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• Palos Country ClubminorGTM or Marketing Partner · 1 January 2008Venue partner for the annual Legends Luncheon fundraiser organized by CCSS Auxiliary.
• Cook County 5th Municipal District Police DepartmentscoreStrategic or Co-development Partner · 1 January 2001LEAV (Law Enforcement And Victim) program partnerships with 32 police departments including Alsip, Chicago Ridge, Crestwood, Evergreen Park, Glenwood, Hazel Crest, Homewood, Justice, Lemont, Matteson, Midlothian, Oak Forest, Oak Lawn, Orland Hills, Orland Park, Palos Heights, Park Forest, Richton Park, Sauk Village, Tinley Park, and Worth. Provides outreach services, safety planning, and Illinois Domestic Violence Act information to victims.
• Anew: Building Beyond Violence and AbusecoreStrategic or Co-development PartnerHUD-funded Rapid Rehousing program partnership with Anew: Building Beyond Violence and Abuse. Collaborates to assist domestic violence survivors on a short-term basis to become financially independent while providing supportive services.
• Cook County 6th Municipal District Police DepartmentscoreStrategic or Co-development PartnerLEAV program partnerships in the 6th Municipal District (Markham area) to educate law enforcement on domestic violence dynamics, Illinois Domestic Violence Act, and provide victim advocacy services.
• Local Hospitals and Medical FacilitiescoreStrategic or Co-development PartnerLive Safe Patient Advocacy program partners with local hospitals and medical facilities to conduct domestic violence screenings and provide resources and follow-up services to identified victims through medical treatment.
• 5th Municipal District Courthouse (Bridgeview)coreStrategic or Co-development PartnerCourt advocacy services provided at the 5th Municipal District Courthouse in Bridgeview, IL, including domestic violence education, order of protection assistance, and court case support.
• 6th Municipal District Courthouse (Markham)coreStrategic or Co-development PartnerCourt advocacy services provided at the 6th Municipal District Courthouse in Markham, IL, informing victims of their rights under the Illinois Domestic Violence Act and providing legal support.
• Tinley Park Public LibraryminorGTM or Marketing PartnerHoliday Gift Drive partnership where the Tinley Park Public Library serves as a collection site for donated gifts for families in counseling, advocacy, and shelter programs.
• Lake Katherine Nature PreserveminorGTM or Marketing PartnerVenue partner for the annual Walk Against Domestic Violence organized by CCSS Auxiliary.
• Local Schools (Middle Schools, High Schools, Colleges)coreStrategic or Co-development PartnerSafe Start Violence Prevention Program partnerships with educational institutions within the 85-square-mile catchment area to provide students with dating violence prevention education and encourage healthy relationships.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Anew: Building Beyond Violence and Abuse: A Midwestern domestic violence services nonprofit providing shelter, counseling, and rapid rehousing. CCSS partners with Anew on HUD-funded rapid rehousing, reflecting near-identical service models and overlapping funding streams.
• Sarah's Inn: A Chicago-area domestic violence nonprofit offering emergency shelter, counseling, court advocacy, and community education. Directly comparable service suite and suburban Illinois catchment, competing for similar grant and donor dollars.
• Between Friends: Chicago-based nonprofit providing domestic violence counseling, court advocacy, and 24-hour hotline support. Comparable service mix and Illinois geography; a fellow member of the Illinois Coalition Against Domestic Violence network.
• WINGS Program: Chicago-area domestic violence and human trafficking services provider offering shelter, housing, and counseling. Comparable mission, regional footprint, and reliance on donations, grants, and resale revenue (WINGS has a similar thrift/reuse retail model).
• A Safe Place: Lake County, Illinois domestic violence shelter and services organization with shelter, counseling, and court advocacy. Comparable suburban Illinois service model and funding mix.
• Zacharias Sexual Abuse Center: Suburban Chicago-based nonprofit providing sexual assault and domestic violence crisis intervention, counseling, and advocacy. Overlapping client population and service delivery, competing for Illinois state DV/SA funding.

Broad incumbents

• Metropolitan Family Services: Large Chicago-area human services nonprofit offering a broader portfolio including domestic violence, mental health, early childhood, and workforce programs. Larger scale and broader scope, but overlapping DV and counseling services compete for similar funding and clients.
• Pillars Community Health: Suburban Chicago-based community health and social services provider with DV-specific programming, including counseling and advocacy. Comparable suburban Illinois footprint and integrated health-plus-social-service model.

Regional players

• Illinois Coalition Against Domestic Violence (ICADV): Statewide coalition that sets training standards, certifies DV professionals, and distributes state and federal funding to member agencies including CCSS. ICADV partnership is central to CCSS's 40-hour training program.
• Safe Haven Chicago (Hamdard Center): Chicago-area domestic violence services provider with culturally responsive programming serving immigrant and refugee communities. Comparable core DV services and Chicago metro operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CrisisCenterforSouthSuburbia
• Instagraminstagram.com/neat_repeats_resale
• Xx.com/crisisctr
• LinkedInlinkedin.com/company/about

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crisis Center for South Suburbia