Apex Plumbing Solutions Pty Ltd

What Apex Plumbing Solutions Pty Ltd does

Apex Plumbing Solutions Pty Ltd is a Sydney-based licensed plumbing services provider founded in 2012 by Director and Head Plumber Oscar Akin, who began his plumbing career in 1999 and is supported by his wife Suzie Akin in office operations. The company is incorporated as an Australian proprietary limited company (Pty Ltd) under New South Wales jurisdiction and is entirely founder-owned with no external investment disclosed. Apex serves residential, commercial, and strata customers across more than 500 suburbs in the Sydney metropolitan area, supported by a fleet of 11 fully equipped service vehicles and up to 18 staff members. The company holds NSW Plumbing Licence 306733C and operates in compliance with NSW Fair Trading regulations and the Plumbing Code of Australia.

The service portfolio spans 14 distinct offerings: toilet repairs, leaking tap repairs, leaking roof repairs, burst pipe repairs, hot water system installation and repair (gas, electric, solar, heat pump), gas fitting, blocked drain clearing, rainwater tank services, backflow prevention, water filter installation, blocked stormwater drain clearing, trenchless pipe relining, leak detection, and 24/7 emergency plumbing response. Underlying technical capabilities include CCTV drain camera inspection for blockage and damage diagnosis, specialised high-pressure water jetting (hydro jet) equipment for clearing grease, sludge, debris, and tree roots from sewer, stormwater, and kitchen lines, and no-dig pipe relining that uses the existing pipe as a host for internal repair of cracked, root-damaged, or leaking sections.

Apex operates a direct-to-consumer business model. Customers book via a 24/7 phone line (1300 096 668) or online quote request forms. Pricing is quote-based with no call-out fee; once scope is assessed on-site, a fixed price is agreed before work commences, and every job carries a workmanship guarantee. The company has completed more than 20,000 plumbing jobs across Sydney, holds an average 4.7-star rating from 122+ verified Google reviews, and claims a 99% customer satisfaction rate. Marketing channels include Google reviews, organic SEO, educational blog content, social media presence across more than a dozen platforms, and a digital marketing partnership with Nifty Marketing Australia. The company is listed on the NSW Government Buy & Supplier procurement profile and is a Homeone and Trust Index verified trade professional.

Name

Apex Plumbing Solutions Pty Ltd

Legal name

Apex Plumbing Solutions Pty Ltd

Website

https://apexplumbingservices.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Sydney-based licensed plumbing services provider founded in 2012, serving residential, commercial, and strata customers across 500+ Sydney suburbs. The company delivers emergency plumbing, blocked drain clearing, pipe relining, gas fitting, and hot water system services using an 11-vehicle fleet.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Repair and Maintenance (811), Water and Sewer Line and Related Structures Construction (23711)

SIC

Services-Miscellaneous Repair Services (7600), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Plumbing Inspection, Preventive Maintenance & Code Compliance (HSAOAAAI)

akta.pro secondary industries

Emergency Toilet Repair & Overflow Service (HSAOAMAF), Emergency Commercial Plumbing Response (HSAOAMAL), Plumbing & Pipefitting Contracting (IMAFALAC)

Keywords

• Residential plumbing services
• Commercial plumbing repairs
• Blocked drain clearing
• Hot water system services
• Emergency plumbing response

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Plumbing Services - Service-Based Revenue: One-time service revenue model where customers pay for specific plumbing repairs and installations. Pricing is fixed once scope is agreed on-site after assessment. No call-out fee charged to customers. Workmanship guaranteed on every job.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Apex Plumbing Solutions Pty Ltd is a Sydney-based licensed plumbing contractor delivering residential, commercial, and strata plumbing services including blocked drain clearing, pipe relining, leak detection, gas fitting, hot water system servicing, and 24/7 emergency response. Services are dispatched via a fleet of 11 equipped service vehicles across the Sydney metropolitan area, with fixed on-site pricing and no call-out fee.

Product overview

Apex Plumbing Services is a Sydney-based licensed plumbing service company offering residential, commercial and strata plumbing services. The company operates as a unified service portfolio built around licensed plumbers providing 24/7 emergency support, upfront fixed pricing, and workmanship guarantees. Core services include Toilet Repairs, Leaking Tap Repairs, Leaking Roof Repairs, Burst Pipe Repairs, Hot Water Systems, Gas Fitting, Blocked Drains, Rainwater Tank services, Backflow Prevention, Water Filters, Blocked Storm Water Drains, Pipe Relining, Leak Detection, and Emergency Plumber response. The company holds NSW Plumbing Licence 306733C and operates a fleet of 11 fully equipped service vehicles across Sydney.

Differentiator

Problem solved

Functional benefit

Products and services

• Toilet Repairs Diagnosis and repair of leaking, blocked, running, or weak-flush toilets across Sydney. Covers cistern components, seals, flush valves, inlet valves, and pan connectors for residential and commercial customers.
• Leaking Tap Repairs

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Nifty Marketing AustraliaminorGTM or Marketing PartnerDigital marketing agency handling website and online presence management for Apex Plumbing Services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Tradelink: National plumbing and bathroom supplies merchant supplying trade plumbers across Australia. Not a competitor but a key supplier and channel partner in the same Sydney plumbing ecosystem as Apex.
• Cleanaway Group: Large Australian waste, water and industrial services company. Not a direct competitor but represents a potential adjacent-services partner or acquirer given overlap in drainage, liquid waste and commercial/industrial plumbing-adjacent services.

Broad incumbents

• Jim's Plumbing: Australia-wide plumbing franchise under the Jim's Group banner. Competes with Apex for residential and commercial plumbing jobs in Sydney, leveraging a shared national brand and call centre.
• Service Today: Large multi-trade home services group operating across Australia with plumbing, heating, cooling and electrical. Comparable to Apex as a licensed residential and commercial plumbing provider, but at substantially greater scale, brand spend and geographic reach.
• Metropolitan Plumbing: National Australian plumbing brand offering emergency, residential and commercial plumbing services. Direct overlap with Apex on service mix, 24/7 emergency response and direct-to-consumer lead generation, but operating at multi-state scale.

Direct peers

• Pipe Relining Solutions: Specialist pipe relining and drain repair provider serving Sydney and NSW. Overlaps with Apex on trenchless pipe relining, CCTV drain inspection and sewer rehabilitation work where Apex also competes.
• Reactive Plumbing: Sydney-based emergency and general plumbing company offering 24/7 response, blocked drains and hot water services. Directly comparable on emergency plumbing positioning, Sydney metro coverage and SMB/residential customer mix.
• Fix It Right Plumbing: Multi-location Australian plumbing operator with a strong Sydney presence, focused on residential plumbing, blocked drains and gas fitting. Closely mirrors Apex on service portfolio, fixed-pricing positioning and online review-led acquisition.
• The Lone Drainer and Pronto Plumbing Services: Sydney-based licensed plumbing business focused on blocked drains, pipe relining and emergency plumbing. Closest direct competitor to Apex given shared Sydney geography, similar diagnostic-led drain services and comparable brand-led marketing.
• Active Plumbing Sydney: Established Sydney plumbing contractor covering residential, commercial and strata plumbing, blocked drains and gas fitting. Direct competitor with similar service breadth and customer segmentation to Apex.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/ApexP44583
• YouTubeyoutube.com/channel/UCyb0g_GqVoaU4JxQ8FvIf0Q
• Facebookfacebook.com/apexplumbingsolutionsau
• LinkedInlinkedin.com/company/apex-plumbing-solutions
• Instagraminstagram.com/apex_plumbingservices
• Pinterestau.pinterest.com/apex_plumbingservices
• TikToktiktok.com/@apexplumbingservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Apex Plumbing Solutions Pty Ltd