Ingenuity
Ingenuity is a privately held Pelham, Alabama software and services firm that builds web-based government applications — License/Registration, Property Tax/CAMA, Probate/Recording, and In2Q queuing — primarily for Alabama county governments, supplemented by contingency-based utility optimization and web development services.
- Company typePrivate
- Founded2001
- HeadquartersPelham, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ingenuity does
Ingenuity, Inc. is a privately held business and technology services firm headquartered in Pelham, Alabama, founded in 2001 by Rick Hayes. The company develops and supports a suite of web-based software applications built on its proprietary TeamApps Platform and TeamCMP Content Management Platform, primarily serving local and state government entities in Alabama. Its core products cover the full back-office lifecycle for county governments: a License/Registration application (motor vehicles, boats, business licenses, manufactured homes), a Property Tax/CAMA (Computer-Assisted Mass Appraisal) system covering mapping through collections, a Probate/Recording system with integrated eFiling partnerships (Simplifile, CSC, ePN), and the In2Q line management and customer-flow module. Citizen-facing extensions include EasyTag (an online vehicle-registration portal that has processed over 50,000 transactions since 2020), REAACT property-fraud alerts, kiosk solutions, and TeamCMP.
The company also provides Web Development and Optimization Services — contingency-based utilities, telecommunications, and energy expense management under a shared-savings model, plus custom web design and hosting under the historical "Ingenuity Internet Services" brand. Customers are Alabama county offices (License Commissioners, Probate Courts, Appraisal Offices, Tax Collectors) acquired through a sales-led, referral-driven motion with on-site implementation and training, complemented by dedicated product support lines. Revenue is generated through annual software licensing subscriptions, outcome-based shared savings on optimization engagements, and project-based professional services, with quote-based (non-publicly-disclosed) pricing. Leadership is founder-controlled: Rick Hayes (CEO & Chairman, ex-EDS), Daniel Huggins (President, ex-core architect of TeamApps since 2007), and Mack Baggette (Chief Architect, ex-Bellsouth, primary platform designer since 2002).
The company has no disclosed funding rounds, no parent company, no disclosed PE/VC ownership, and operates with 11–50 employees. Its footprint is concentrated in Alabama with stated intent to serve the broader Southeastern United States, but no expansion beyond named Alabama counties is documented in the source material.
Ingenuity firmographics
Firmographics- Name
- Ingenuity
- Legal name
- Ingenuity, Inc.
- Website
- https://teamingenuity.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ingenuity is a privately held Pelham, Alabama software and services firm that builds web-based government applications — License/Registration, Property Tax/CAMA, Probate/Recording, and In2Q queuing — primarily for Alabama county governments, supplemented by contingency-based utility optimization and web development services.
- Ownership category
- akta.pro rank
Ingenuity industry classification
Industry- Product category
- Government Software Solutions
- NAICS
- Software Publishers (5132), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Executive, Legislative, and Other General Government Support (921)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)
- akta.pro secondary industries
- Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Economic Development & Business Licensing (Local) (BPAIACAN), Public Sector & Government ERP (HDAEAEAG)
Keywords
Where Ingenuity is headquartered
LocationHeadquarters
- HQ city
- Pelham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ingenuity business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing and Subscriptions: Annual licensing fees for government software systems including License/Registration, Property Tax/CAMA, Probate/Recording, and In2Q Line Management modules
- Optimization and Expense Management Services: Shared savings model for utility, telecom, and energy optimization services where customers pay a portion of generated savings
- Web Development and Hosting Services: Custom web design, development, hosting, and domain registration services for government and commercial customers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Government Software Solutions |
| Outcome Based/ Performance | Pay-as-you-go | Shared Savings Optimization Programs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Ingenuity product offering
Product offeringCore offering
Ingenuity develops, sells, and supports web-based government software applications built on its proprietary TeamApps Platform, covering license/registration, property tax/CAMA, probate/recording, and line management functions for county and municipal agencies. The company also delivers web development/hosting services and contingency-based utility, telecom, and expense optimization services to both public and private sector customers.
Product overview
Ingenuity offers a suite of integrated government technology solutions organized around a platform-plus-modules architecture. The core product portfolio includes the License/Registration Application (Tag App) for motor vehicle, boat, business license, and manufactured home registrations; the Property Tax/CAMA System covering the complete property tax lifecycle from mapping through collection; the Probate/Recording System for court case management and land records; and the In2Q Line Management System for queue management. Supporting modules include TeamCMP content management platform, Email Hosting, EasyTag online registration portal, REAACT property fraud alerts, BPP Module for business personal property, and various kiosk solutions. The company also provides professional services including Web Development Services, Optimization Services (utilities, telecommunications, and expense management), VoIP assessments, and e-commerce development. All modules integrate with shared accounting and reporting systems, and certain government modules (Property Tax, License/Registration) integrate with In2Q for unified customer flow management.
Differentiator
Problem solved
Functional benefit
Brands
- EasyTag: First-in-state online registration tool for new vehicle registrations, processing over 50,000 vehicle registrations since 2020
- In2Q
- TeamCMP
- TeamApps Platform
Products and services
- License/Registration Application (Tag App) Comprehensive web-based application for motor vehicle, boat, business license, and manufactured home registrations with integrated accounting and reporting, used by county license commissioners in Alabama.
- Property Tax/CAMA System End-to-end Computer-Assisted Mass Appraisal and property tax solution covering mapping, appraisal, assessment, collection, and business personal property for county appraisal and tax offices.
- Probate/Recording System Streamlined software for probate court case management and land records document recording with integrated eFiling capabilities via Simplifile, CSC, and ePN.
- In2Q Line Management System Web-based integrated queueing and customer flow management system that replaces physical lines with virtual queues and provides real-time analytics and staff-matching algorithms for government offices.
- Web Development Services Custom web design, application development, hosting, domain registration, social media integration, mobile websites, and e-commerce solutions for government and commercial customers, including the TeamCMP content management platform.
- Optimization Services Contingency-based utilities, telecommunications, and expense management services including invoice management, optimization audits, and conservation initiatives delivered on a shared-savings model.
- EasyTag Online Registration Online portal for new vehicle registrations enabling customers to complete most transactions from home or office; also deployed via in-office, offsite walk-up, and drive-thru kiosks.
Quantifiable outcome
- Reduced report generation time from 5+ days to just hours
- +2 more outcomes
Companies that use Ingenuity
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Ingenuity technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Ingenuity partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Ingenuity competitors and assessment
Company assessmentDirect peers
- Tyler Technologies: Largest U.S. public-sector software provider, offering CAMA, property tax, recording, and licensing solutions (e.g., iasWorld, Munis, Tyler EAM) to the same county government buyers Ingenuity targets. Most direct large incumbent competitor in the CAMA and recording space.
- Harris Computer (VertiGIS): Acquired the Pioneer/Crossroads and Harris Local Government CAMA/property tax lines; provides CAMA, tax billing, and recording solutions to U.S. counties. Directly competes with Ingenuity's Property Tax and Probate/Recording systems.
- BS&A Software: Michigan-based provider of property tax, CAMA, and related government software for counties and municipalities. Closely comparable in product scope and customer type to Ingenuity's Property Tax/CAMA and License/Registration offerings.
- Aumentum Technologies: Specialist in CAMA, property tax, and land-records software for U.S. counties and state agencies. Comparable product depth to Ingenuity's Property Tax/CAMA and Probate/Recording modules and serves the same county-government buyer.
- TrueRoll / Edmunds GovTech: Provider of property tax and CAMA software for county tax assessors. Directly comparable to Ingenuity's Property Tax/CAMA system in both product function and target customer (county appraisal offices).
Broad incumbents
- Fidelity National Information Services (FIS) / Tyler Payments: Large financial technology and government payment processor whose government solutions touch the same county offices (license/registration, tax) that Ingenuity serves. A broad incumbent with overlapping channels rather than direct product parity.
- Granicus: Large govtech platform offering communications, records, and workflow tools to state and local government. Adjacent competitor with overlapping customer base and broader portfolio, including land-records solutions that touch Ingenuity's recording system.
- Accela: Cloud-based government technology platform focused on permitting, licensing, and asset management. Adjacent competitor in the licensing and regulatory workflow category that Ingenuity's License/Registration system addresses.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ingenuity social profiles
Digital presenceIngenuity financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ingenuity leadership team
Management profileNumber of profiles
Profiles3 records
Ingenuity funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ingenuity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ingenuity
What does Ingenuity do?
Ingenuity develops, sells, and supports web-based government software applications built on its proprietary TeamApps Platform, covering license/registration, property tax/CAMA, probate/recording, and line management functions for county and municipal agencies. The company also delivers web development/hosting services and contingency-based utility, telecom, and expense optimization services to both public and private sector customers.
Is Ingenuity a public or private company?
Ingenuity is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ingenuity founded?
Ingenuity was founded in 2001. It employs 11 to 50 people.
Where is Ingenuity based?
Ingenuity is headquartered in Pelham, United States, in the North America region.
How does Ingenuity make money?
Three revenue lines are on record. Software Licensing and Subscriptions are the primary driver. The others are optimization and Expense Management Services and web Development and Hosting Services.
Who are Ingenuity's main competitors?
Direct peers on record are Tyler Technologies, Harris Computer (VertiGIS), BS&A Software, Aumentum Technologies and TrueRoll / Edmunds GovTech. Broad incumbents are Fidelity National Information Services (FIS) / Tyler Payments, Granicus and Accela.
Does Ingenuity have an API?
No public API is recorded for Ingenuity.
What industry is Ingenuity in?
Ingenuity's product category is Government Software Solutions. Its primary akta.pro industry code is BPAIABAO, State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector), with a secondary code of BPAIADAO, Revenue Systems, E-Filing & Digital Tax Administration. Its NAICS code is 5132 and its SIC code is 7372.