What Eloquent Technologies does

Eloquent Technologies, trading legally as Eloquent Limited, is a UK-based managed IT services provider founded in 2009 by David Ford and headquartered in Taunton, Somerset, with additional offices in London and Stratford-upon-Avon. The company delivers an integrated portfolio of cloud services (public, private, and hybrid — including Azure Virtual Desktop and Desktop as a Service), cybersecurity (continuous vulnerability scanning, ransomware protection, immutable backup via Object Lock), IT resilience (BaaS/DRaaS), end-user support with a 24/7/365 service desk, and network services, supplemented by a newly articulated Data Governance & AI practice. Its technology stack is anchored on Microsoft 365 and Azure, with Citrix for virtual desktop, 8x8 for cloud communications, and Pure Storage for hybrid storage infrastructure.

Eloquent serves a tightly defined vertical: UK law firms, barristers' chambers, and professional services firms, with a named client base that includes Davitt Jones Bould, Gordon's Property Lawyers, 4 Pump Court, College Chambers, Clerksroom, Lloyd & Whyte, and Joseph Joseph. Across 83 clients it supports 3,482 end users. The company holds ISO27001:2013 certification (originally 2020, recertified 2022 by BSI) and operates a 'service first, profit second' ethos that has produced an award-winning reputation built on customer referrals. The 2022 Official Technology Partnership with Plymouth Law Society is its first formal law society alliance.

The business model is managed services, sold on a custom-quoted, subscription/recurring basis typically billed monthly, with a 30-day rolling contract available for the first 12 months to lower buyer switching risk. Go-to-market is sales-led and enterprise-oriented: direct field sales, consultative account management, event presence (e.g., London Law Expo), and content marketing through the Knowledge Hub. Pricing is not publicly disclosed. Eloquent is privately held, founder-controlled with no disclosed external funding or institutional investors, and reinvests the majority of profits into the business.

Name

Eloquent Technologies

Legal name

Eloquent Limited

Website

https://eloquent-technologies.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Eloquent Technologies is a UK-based managed IT services provider founded in 2009, delivering cloud, cybersecurity, IT resilience, and 24/7 end-user support to 83 law firms, barristers' chambers, and professional services clients across 3,482 end users.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Quality, Observability & Metadata Management Services (BPAEAHAI)

akta.pro secondary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Managed IT services
• Cloud infrastructure
• Cybersecurity services
• IT support
• Disaster recovery

Headquarters

HQ city

Taunton

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Full-service IT department outsourcing where Eloquent becomes the client's IT department. Includes end-user support, network services, and ongoing technical management with 24/7 service desk.
2. Cloud Services: Public, private, or hybrid cloud solutions sold as subscription or consumption-based services. Includes Azure Virtual Desktop, Desktop as a Service (DaaS), and hosted cloud services.
3. Cybersecurity Services: Security solutions including antivirus, backup, ransomware protection, and disaster recovery services. May be sold as standalone or bundled with managed services.
4. Network Services: Fast and secure network services enabling flexible working from any location.
5. IT Resilience Services: Ransomware and Disaster Recovery services with BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service).
6. Professional Services: Project-based implementation services for migrations, deployments, and technical transformations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Eloquent Technologies provides managed IT services to UK law firms, barristers' chambers, and professional services firms. The company delivers cloud services (public, private, hybrid), cybersecurity, end-user support with a 24/7/365 service desk, network services, data governance, and IT resilience including ransomware protection and disaster recovery. Services are sold as managed subscriptions with sector specialisation rather than self-service software products.

Product overview

Eloquent Technologies operates as a managed IT services provider offering an integrated portfolio of cloud, security, and support solutions. Their core offerings include Cloud Services (public/private/hybrid), Cyber Security Services, Data Governance & AI, End-User Support with 24/7/365 service desk, Network Services, and IT Resilience solutions combining ransomware protection and disaster recovery. These services are delivered as managed offerings rather than self-service software products, with sector specialization in law firms, barristers' chambers, and professional services firms.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Services
• Cyber Security Services
• Eloquent Digital Workplace Solution
• End-User Support (Managed IT Services)
• Network Services
• IT Resilience (Ransomware and Disaster Recovery)
• Data Governance & AI Solutions

Quantifiable outcome

• Supported 83 clients across 3,482 users
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Plymouth Law SocietycoreGTM or Marketing Partner · 12 October 2022Official Technology Partner relationship established in October 2022. This is Eloquent's first Official Technology Partnership with a law society. The partnership enables Eloquent to reach a wide audience of member firms, showcase sector-specific tech solutions throughout the year, and position themselves as trusted technology advisors in the legal sector. Plymouth Law Society President Craig Moore stated they were delighted to have attracted a technology partner with a national reputation in their sector.
• Creating Tomorrow's ForestminorOthersEnvironmental partnership for carbon offset and sustainability. Eloquent plants trees based on additional recurring revenue from customers (5 trees per £1,000 monthly spend for new solutions). Partnered in June 2021. Trees planted in Charlotte's Wood (Somerset) and Swanstone Wood (Devon). Total of 325 trees planted equating to 81 tonnes carbon offset over 30 years.
• BSI (British Standards Institution)minorOthersBSI conducts ISO27001 assessments and certifications. Eloquent received recertification for ISO27001:2013 for another three years following their assessment. BSI provides ongoing support and holds Eloquent accountable to security standards.
• Young DevonminorOthersCharitable partnership for community support. Four Eloquent team members participated in 9-mile run raising over £18,000 (beat £15k target) for Young Devon in September 2022. Funds support housing, educational support, and skills for young people in need.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mirus IT: UK-based managed IT services provider specializing in the legal sector. Direct competitor to Eloquent, serving law firms and barristers' chambers with similar managed services, cloud, and cybersecurity offerings.
• PCL IT Solutions: UK-based IT managed services provider focused on the legal sector. Direct peer to Eloquent, providing cloud, cybersecurity, and end-user support to law firms with similar sector specialization and customer base.

Broad incumbents

• Air IT: UK managed IT services provider serving SMEs across multiple verticals including professional services. Larger and broader than Eloquent, with overlapping managed services and cybersecurity offerings for similar buyer personas.
• Razorblue: UK-based managed IT services and cloud provider serving mid-market and enterprise clients. Comparable in managed services and cloud offerings to Eloquent, though broader in vertical focus and larger in scale.
• Node4: UK managed services provider offering cloud, cybersecurity, and connectivity to mid-market and enterprise. Larger and more established than Eloquent, with overlapping services but broader market focus.
• Datapoint UK: UK-based IT support and managed services provider. Comparable in offering managed IT, cloud, and cybersecurity services, though with broader vertical focus than Eloquent's legal specialization.
• Bytes Technology Group: UK IT services and distribution company offering managed services, cloud, and security. Significantly larger than Eloquent and serving multiple verticals, but with overlapping managed services capabilities for similar professional services customers.
• Insight Enterprises (UK): Global IT solutions provider with UK operations offering managed services, cloud, and security. Significantly larger than Eloquent, with overlapping managed services and cloud offerings for professional services clients across multiple verticals.

Regional players

• Central Technology: UK-based IT services provider focused on education and public sector with some professional services clients. Similar in size and service offerings to Eloquent, though operating in different verticals primarily.

Emerging players

• OneAdvanced (Tikit): UK-based legal sector technology provider (formerly Tikit) offering software and managed IT services to law firms. Comparable to Eloquent in legal sector focus, with some overlap in managed services and IT support for chambers and law firms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInuk.linkedin.com/company/eloquent-technologies-limited
• Instagraminstagram.com/eloquent_technologies
• Xx.com/EloquentTech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eloquent Technologies