Central Technology Solutions
Central Technology Solutions is a privately held managed services provider in Lynchburg, Virginia, delivering managed IT, cybersecurity, compliance (HIPAA, NIST, CMMC, PCI), physical security, and hosted phone systems to SMB customers across central Virginia on a recurring subscription model.
- Company typePrivate
- Founded2003
- HeadquartersLynchburg, Virginia, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Central Technology Solutions does
Central Technology Solutions (CTS), operated by Central Virginia Communications & Multimedia, Inc., is a privately held managed services provider founded around 2003 and headquartered in Lynchburg, Virginia. The company delivers a unified managed services portfolio combining IT infrastructure support, cybersecurity, physical security (video surveillance and access control), Compliance as a Service, Hardware as a Service, and hosted business phone systems. Its underlying technology stack is assembled from best-of-breed third-party platforms — Microsoft 365/Azure, Eagle Eye Networks, Brivo, Threatlocker, Huntress, LastPass, and SaaS Alerts — delivered through a 24/7 Security Operations Center, endpoint detection and response, and identity threat detection capabilities. Customer-facing portals run on Halopsa (ticketing/agreements) and MyCloudBill (telecom billing).
The business model is predominantly subscription/recurring: managed IT services, Hardware as a Service, and hosted phone systems generate monthly recurring revenue, supplemented by project-based professional services (IT consulting, security assessments, penetration testing, compliance implementations). GTM motion is consultative and sales-led, targeting SMBs in central Virginia with a 24-hour proposal turnaround and direct field engagement. Customer mix spans hospitality, construction, education, and healthcare verticals, with named engagements including Boonsboro Country Club, Jamerson-Lewis Construction, Virginia Episcopal School, and Radiology Consultants. Compliance expertise across HIPAA, HITECH, NIST 800-171, CMMC, and PCI — including cyber insurance readiness — is a core differentiator in regulated segments. The company operates from a single headquarters with no disclosed satellite offices and serves a domestic-only, geographically bounded market centered on central Virginia. Leadership is founder/management-owned, with Thomas H. Vaughan III as CEO/President and AJ Owen as Vice President; no institutional investors or external funding rounds are disclosed. Industry recognition includes CRN's MSP 501 and MSP Pioneer 250 analyst rankings.
Central Technology Solutions firmographics
Firmographics- Name
- Central Technology Solutions
- Legal name
- Central Virginia Communications & Multimedia, Inc.
- Website
- https://teamcts.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Central Technology Solutions is a privately held managed services provider in Lynchburg, Virginia, delivering managed IT, cybersecurity, compliance (HIPAA, NIST, CMMC, PCI), physical security, and hosted phone systems to SMB customers across central Virginia on a recurring subscription model.
- Ownership category
- akta.pro rank
Central Technology Solutions industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industry
- Network Operations Outsourcing (NOC Services) (BPAEAMAD)
Where Central Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Lynchburg, Virginia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Central Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue from providing ongoing IT support, monitoring, security, and technology management to SMB clients. Includes help desk, remote and onsite support, vCIO services, and proactive technology management.
- Hardware as a Service: Monthly subscription model providing equipment access without upfront capital expenses. Clients pay predictable monthly fees for technology equipment including computers, networking infrastructure, and security hardware.
- Professional Services: One-time and project-based services including IT consulting, implementation of cutting-edge technology, security assessments, penetration testing, and compliance support engagements.
- Business Phone Systems: Hosted business phone solution where Team CTS acts as the telephone company, providing equipment, dial-tone, and fully managed communication services for a monthly fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized managed IT packages based on business size and needs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Central Technology Solutions product offering
Product offeringCore offering
Central Technology Solutions is a managed services provider that delivers outsourced IT support, cybersecurity monitoring, AI-driven cloud video surveillance, access control, Compliance as a Service, Hardware as a Service, and hosted business phone systems to small and medium-sized businesses in central Virginia. Services are delivered under recurring subscription agreements augmented by project-based professional services engagements.
Product overview
Central Technology Solutions (CTS) offers a unified managed services portfolio combining IT infrastructure, cybersecurity, physical security, and compliance solutions. The core offerings include IT Services, Cybersecurity Services (with EDR, SOC, SIEM, ITDR), Video Surveillance (AI-driven cloud-based), Access Control, Compliance as a Service (NIST, HIPAA, CMMC, PCI), Hardware as a Service, and Business Phone Systems. Supporting these are customer-facing portals (Customer Portal, Payment Portal, Telecom Payment Portal) and supplementary services like Managed Security Awareness Training and Cloud Business Solutions. The portfolio follows a managed services model with flexible Hardware as a Service subscription pricing to eliminate upfront capital expenses.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Services Managed IT services including support desk, remote and onsite support, virtual CIO (vCIO) advisory, and 1-, 3-, and 5-year technology budget planning for SMB clients in central Virginia.
- Cybersecurity Services Comprehensive cybersecurity offering including Endpoint Detection and Response, 24/7 Security Operations Center, identity threat detection and response, SIEM, managed security awareness training, incident response and remediation, penetration testing, and backup/disaster recovery.
- Video Surveillance Cloud-based AI-driven video surveillance with high-definition imaging, best-of-class AI automation, minimal equipment purchase required, and managed through the proprietary 'Team CTS Process'.
- Access Control Cloud-based physical access control systems with real-time monitoring and detailed access logs for regulating facility entry, integrated through the Brivo platform.
- Compliance as a Service (CaaS) Regulatory compliance solutions supporting NIST 800-171, HIPAA, CMMC, and PCI frameworks, including cyber insurance readiness, cyber hygiene, and CIS assessments.
- Hardware as a Service Scalable subscription-based hardware delivery including computers, monitors, switches, WiFi, firewalls, and Microsoft Entra solutions with no upfront equipment purchase required.
- Business Phone Systems Hosted business phone solution where Team CTS acts as the telephone company, providing equipment, dial-tone, mobile and desktop apps, desk phones, Microsoft Teams integration, virtual fax, and unified communications on a monthly fee.
Quantifiable outcome
- 24-hour response time for proposal requests
- +1 more outcomes
Companies that use Central Technology Solutions
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Central Technology Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability4 records
Feature5 records
Central Technology Solutions partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- MicrosoftcoreTechnology integration partner providing Microsoft 365, Azure, and related Microsoft cloud services to clients. CTS implements and manages Microsoft solutions including Microsoft Teams integration and Microsoft 365 Copilot.
- BrivocoreCloud-based access control platform partner for physical security solutions. Brivo provides the technology platform for CTS's access control offerings.
- Eagle Eye NetworkscoreCloud video surveillance platform partner. Eagle Eye Networks provides the cloud infrastructure for CTS's AI-driven video surveillance services.
- ThreatlockercoreCybersecurity partner providing endpoint protection and application control solutions. CTS implements Threatlocker's security platform as part of its managed security services.
- HuntresscoreManaged security platform partner providing managed detection and response (MDR) services. Huntress helps CTS provide round-the-clock security monitoring.
- EOS (Worldwide)supportingTechnology partner integrated with CTS services for enhanced operational capabilities.
- LastPasssupportingPassword management solution partner. CTS implements LastPass for secure credential management as part of its cybersecurity offerings.
- SaaS AlertssupportingSaaS security monitoring partner that helps CTS monitor and protect client SaaS applications from suspicious activity.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Central Technology Solutions competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise provides managed IT, cybersecurity, and cloud services to SMB and mid-market customers, mirroring CTS's combination of outsourced IT operations and 24/7 security monitoring.
- Logically: Logically is a managed IT and security services provider with co-managed and fully managed offerings for SMB/mid-market, sharing CTS's mix of outsourced IT, security operations, and compliance services.
- VC3: VC3 is a managed IT and cybersecurity provider focused on municipalities and SMB/mid-market clients — a near-identical customer-and-services profile to CTS, with similar cybersecurity and Microsoft-centric stack alignment.
- eSentire: eSentire is an MDR/managed cybersecurity provider competing for the same security operations spend that CTS packages around Huntress and its 24/7 SOC.
- CMIT Solutions: CMIT Solutions is a national managed-IT franchise explicitly targeting SMBs; its core offering — outsourced IT, cybersecurity, and compliance support — overlaps directly with CTS's delivery model and customer size tier.
- Ntiva: Ntiva is a US managed IT services provider for SMB and mid-market clients with a similar portfolio of managed IT, cybersecurity, and cloud services delivered on a subscription, vCIO-led model.
- Critical Start: Critical Start is a managed detection and response (MDR) provider serving SMB and mid-market organizations — a direct competitor for the 24/7 SOC and EDR portion of CTS's portfolio.
Broad incumbents
- ConnectWise: ConnectWise sells the PSA/RMM and cybersecurity platform on which most MSPs, including CTS-style providers, run their service desks and security operations — a platform incumbent rather than a direct service competitor.
- Connection: Connection (formerly PC Connection / Connection Enterprise Solutions) delivers IT services, managed services, and hardware procurement to a broad SMB and enterprise base; overlap with CTS on the HaaS and managed-IT model, but at meaningfully larger scale and breadth.
- Kaseya: Kaseya supplies RMM, security, and BMS software that powers thousands of small MSPs worldwide; analogous platform-level incumbent to ConnectWise in the MSP tooling stack CTS operates within.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Central Technology Solutions social profiles
Digital presenceCentral Technology Solutions compliance and trust
Trust signalCompliance6 records
Central Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Central Technology Solutions leadership team
Management profileNumber of profiles
Profiles4 records
Central Technology Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Central Technology Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Central Technology Solutions
What does Central Technology Solutions do?
Central Technology Solutions is a managed services provider that delivers outsourced IT support, cybersecurity monitoring, AI-driven cloud video surveillance, access control, Compliance as a Service, Hardware as a Service, and hosted business phone systems to small and medium-sized businesses in central Virginia. Services are delivered under recurring subscription agreements augmented by project-based professional services engagements.
Is Central Technology Solutions a public or private company?
Central Technology Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Central Technology Solutions founded?
Central Technology Solutions was founded in 2003. It employs 11 to 50 people.
Where is Central Technology Solutions based?
Central Technology Solutions is headquartered in Lynchburg, Virginia, United States, in the North America region.
How does Central Technology Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are hardware as a Service, professional Services and business Phone Systems.
Who are Central Technology Solutions's main competitors?
Direct peers on record are Dataprise, Logically, VC3, eSentire, CMIT Solutions, Ntiva and Critical Start. Broad incumbents are ConnectWise, Connection and Kaseya.
Does Central Technology Solutions have an API?
No public API is recorded for Central Technology Solutions.
What industry is Central Technology Solutions in?
Central Technology Solutions's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of BPAEAMAD, Network Operations Outsourcing (NOC Services). Its NAICS code is 54151 and its SIC code is 7370.