Hughes Insurance Services

What Hughes Insurance Services does

Hughes Insurance Services is an independent insurance agency headquartered in Gonzales, Louisiana, providing personal and commercial insurance products to individuals, families, and businesses across Louisiana and, for selected lines such as trucking and bonding, Mississippi. The agency operates under a multi-carrier distribution model, representing 30+ insurance partners including Allstate, Progressive, Geico, Liberty Mutual, Chubb, CNA, Travelers, The Hartford, LWCC, and several Louisiana-focused specialty insurers, which enables comparative quoting across carriers rather than single-product placement.

The agency's core offering spans 15 insurance products organized across personal lines (auto, home, flood, motorcycle, boat/watercraft, renters, umbrella) and commercial lines (commercial auto, commercial property, general liability, business owner's policy, workers compensation, trucking, bonds, builders risk). Underlying technology is standard independent-agency infrastructure: the EZLynx platform powers the website's comparative quoting form and workflow automation, and the CSR24 portal provides client self-service for payments, claims filing, and document access. The agency does not disclose proprietary technology, custom models, or modular platform architecture.

Hughes Insurance Services generates revenue through insurance commissions earned on policies placed and renewed with its carrier partners; pricing is quote-based on individual risk factors and not publicly disclosed. Distribution is hybrid: direct in-person consultation at the Gonzales office for complex commercial and bonding work, phone/email agent service for personal and commercial quoting, and online self-service quoting for auto and home. The company is privately held as Hughes Insurance Services, LLC, family-owned and led by President/CEO Bret Hughes, with no external investors, parent company, or public listing. The firm employs approximately 15 people across licensed agents, account managers, and support staff.

Name

Hughes Insurance Services

Legal name

Hughes Insurance Services, LLC

Website

https://hughesinsurance.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Hughes Insurance Services is a privately held independent insurance agency based in Gonzales, Louisiana, placing personal and commercial coverage through 30+ carrier partners for Louisiana and Mississippi residents and businesses. The agency earns commission revenue via licensed agents, online comparative quoting, and a client self-service portal.

Ownership category

akta.pro rank

Product category

Insurance Agency Services

NAICS

Insurance Agencies and Brokerages (524210), Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411), Accident & Health Insurance (6321)

akta.pro industry

PRIMARYFSAIAEAL

Individual Health Insurance Brokerage & Distribution

Financial & Insurance/Insurance — Life & Health/Individual Health Insurance

Keywords

• Independent insurance agency
• Personal lines insurance
• Commercial lines insurance
• Property casualty insurance
• Louisiana insurance brokerage

Headquarters

HQ city

Gonzales

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Commissions: Hughes Insurance Services operates as an independent insurance agency earning commissions from insurance carriers for policies sold and serviced. They represent multiple carrier partners including Allstate, Progressive, Geico, Liberty Mutual, Chubb, CNA, Travelers, and many others. Revenue is generated through commission percentages on new policies, renewals, and additional coverage additions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Hughes Insurance Services is an independent insurance agency that sells and services personal and commercial insurance policies on behalf of 30+ carrier partners including Allstate, Progressive, Geico, Liberty Mutual, Chubb, CNA, Travelers, and The Hartford. The agency operates from Gonzales, Louisiana, earning commissions on new policies, renewals, and coverage additions across personal lines (auto, home, flood, motorcycle, boat, renters, umbrella) and commercial lines (general liability, workers comp, commercial auto, trucking, bonds, builders risk, BOP).

Product overview

Hughes Insurance Services is an independent insurance agency offering a comprehensive portfolio of insurance products through multiple carrier partnerships. The agency operates as a single unified service offering rather than a platform-plus-modules architecture, providing 15 distinct insurance products across personal lines (auto, home, motorcycle, renters, umbrella, flood, boat/watercraft) and commercial lines (commercial auto, general liability, commercial property, workers compensation, trucking, bonds, builders risk, business owner's policy). These products are distributed through independent agent representation, comparative quoting tools, and a client portal (CSR24), with no modular or platform-based product structure.

Differentiator

Problem solved

Functional benefit

Products and services

• Auto Insurance

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core.

• AllstatecoreChannel Partner/ Reseller/ DistributorMajor national insurance carrier providing personal and commercial insurance products. Allstate offers auto, home, and business coverage through Hughes Insurance Services.
• AmTrustcoreChannel Partner/ Reseller/ DistributorAmTrust Financial Services provides commercial insurance products including workers compensation and business coverage.
• ASIcoreChannel Partner/ Reseller/ DistributorAmerican Strategic Insurance provides personal insurance products including home and flood coverage for Louisiana residents.
• ChubbcoreChannel Partner/ Reseller/ DistributorChubb is a major property and casualty insurer offering personal and commercial coverage including high-value home insurance.
• CNAcoreChannel Partner/ Reseller/ DistributorCNA provides commercial insurance including property, liability, and surety bonds for businesses.
• GeicocoreChannel Partner/ Reseller/ DistributorGeico is a major direct auto insurer offering competitive rates for Louisiana drivers.
• Liberty MutualcoreChannel Partner/ Reseller/ DistributorLiberty Mutual offers personal and commercial insurance products including auto, home, and business coverage.
• ProgressivecoreChannel Partner/ Reseller/ DistributorProgressive is a leading auto insurer known for competitive rates and the Name Your Price tool.
• The HartfordcoreChannel Partner/ Reseller/ DistributorThe Hartford provides business insurance including workers compensation and commercial packages for Louisiana businesses.
• TravelerscoreChannel Partner/ Reseller/ DistributorTravelers offers personal and commercial insurance including home, auto, and business coverage.
• BlueCross BlueShieldcoreChannel Partner/ Reseller/ DistributorBlueCross BlueShield provides health insurance coverage for individuals and businesses in Louisiana.
• LWCCcoreChannel Partner/ Reseller/ DistributorLWCC (Louisiana Workers' Compensation Corporation) is a Louisiana-based workers compensation insurer serving businesses statewide.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Higginbotham: Large independent insurance brokerage representing multiple carriers and offering personal, commercial, and employee benefits across the South-Central US. Closely matches Hughes's multi-carrier agency model with comparable commercial lines focus.
• Burns & Wilcox: Specialty insurance wholesale brokerage and managing general agent distributing excess and surplus lines plus standard commercial coverage. Comparable to Hughes in carrier-agnostic commercial placement.
• RPS (Risk Placement Services): Wholesale insurance brokerage and managing general agent placing specialty and standard commercial lines. Comparable to Hughes on the commercial distribution side, particularly for trucking and specialty risks.
• Brown & Riding Insurance Services: Specialty insurance brokerage offering commercial property, casualty, and bonding products through wholesale and retail channels. Comparable to Hughes in the commercial and bonding lines where it competes.
• Goosehead Insurance: Publicly traded independent insurance agency distributing personal and commercial lines through a multi-carrier model with both in-person and digital channels. Highly comparable to Hughes in carrier-agnostic distribution and product breadth, though significantly larger in scale.
• The Knott Group: Independent insurance agency operating a multi-carrier model in the Gulf Coast region with personal, commercial, and bonding lines. Highly comparable to Hughes in regional focus and product mix.

Broad incumbents

• Acrisure: Large global insurance brokerage operating a multi-carrier distribution model with significant personal and commercial lines capabilities. Represents scale competition and potential consolidation counterpart.
• World Insurance Associates: Publicly traded insurance brokerage roll-up acquiring independent agencies across the US. Operates a similar multi-carrier independent agency model with personal and commercial lines.
• Marsh McLennan: Global insurance brokerage and risk advisory firm with operations spanning personal, commercial, and reinsurance. Represents the upper bound of the insurance brokerage market and a potential threat in commercial lines.
• AssuredPartners: National insurance brokerage that acquires independent agencies across the US. Operates the same multi-carrier agency model but at materially greater scale and geographic reach, representing both a competitor and a potential acquirer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hughes Insurance Services