Community Counseling of Bristol County

What Community Counseling of Bristol County does

Community Counseling of Bristol County (CCBC) is a private, non-profit behavioral health provider founded in 1970 and incorporated in its current form through the 1988 merger that created its Bristol County identity. Headquartered at 1 Washington Street in Taunton, Massachusetts, CCBC operates six office locations across Bristol and Plymouth Counties (Taunton, Attleboro, Brockton, New Bedford, Fall River, Plymouth) plus a mobile crisis intervention program, serving over 12,000 individuals and families annually with a staff of more than 400 and an operating budget exceeding $24 million. The organization delivers a full continuum of mental health and substance abuse services organized into five core lines: Adult Behavioral Health Services, Child & Family Services, Acute Care Services (including Mobile Crisis Intervention and Pathways Day Treatment), Community Support Services (including supportive housing and Recovery Support Navigation), and Rehabilitation & Recovery Services (including ACCS and PACT programs for adults with severe mental illness, plus the newly launched PACT-Y for youth).

CCBC generates revenue through three primary streams: government contracts and grants (federal SAMHSA, HUD, Massachusetts DMH, Massachusetts DPH/BSAS, and CCBHC prospective payment); insurance billing (MassHealth/Medicaid, Medicare, Blue Cross, HMOs, and Employee Assistance Programs); and donations and philanthropy. Pricing operates on a hybrid model with sliding-scale income-based fees, supplemented by insurance and grant funding — no self-pay pricing is publicly disclosed. Technology is operational rather than differentiated: a standard behavioral health EHR for documentation, scheduling, and billing, supplemented by video conferencing for telehealth.

The go-to-market is referral-based and community-integrated, with designated referring sources (DMH, MassHealth, schools, hospitals) and walk-in assessment hours at the Taunton headquarters. CCBC holds structural positions including one of the first Certified Community Behavioral Health Center (CCBHC) designations in Massachusetts (2016), Collaborative Applicant status for the Bristol County Continuum of Care, leadership of the Taunton Community Crisis Intervention Team (CCIT) jail diversion program since 2001, and a 1994 affiliation with Morton Hospital. The organization maintains two wholly-owned subsidiaries (CCBC Housing Development Corp. and CCBC Properties, Inc.) for affordable housing development, and operates under President/CEO Andrew Dawley, who has been with the organization for over 35 years.

Name

Community Counseling of Bristol County

Legal name

Community Counseling of Bristol County, Inc.

Website

https://comcounseling.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

251–500 employees

Short description

Community Counseling of Bristol County is a non-profit behavioral health provider operating six offices across Southeastern Massachusetts, delivering outpatient mental health, substance abuse, crisis, housing, and rehabilitation services to over 12,000 individuals and families annually under a $24M+ budget and CCBHC certification.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Outpatient mental health
• Substance abuse treatment
• Crisis intervention services
• Community behavioral health
• Supportive housing programs

Headquarters

HQ city

Taunton

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Government Contracts & Grants: Funding from federal agencies (SAMHSA grants, HUD), Massachusetts Department of Mental Health (DMH), Massachusetts Department of Public Health/Bureau of Substance Abuse Services (BSAS), and other state programs. CCBC became a Certified Community Behavioral Health Center (CCBHC) enabling prospective payment model financing.
2. Insurance Billing: Services billed to MassHealth (Medicaid), Medicare, Blue Cross, HMOs, and Employee Assistance Programs. Contracted provider with major insurers for outpatient mental health, substance abuse, and crisis services.
3. Donations & Philanthropy: General gifts, program-specific gifts, tribute gifts, and capital gifts accepted via PayPal, check, or money order. Participated in Greater Attleboro Stronger Together Fund during COVID-19 crisis.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Community Counseling of Bristol County (CCBC) delivers outpatient mental health and substance abuse treatment, acute and crisis care, community support, rehabilitation/recovery services, and supportive housing across six offices in Southeastern Massachusetts. As a Certified Community Behavioral Health Center (CCBHC), it operates a full continuum of care including Mobile Crisis Intervention, ACCS, PACT, Pathways Day Treatment, and the new PACT-Y youth program, serving over 12,000 individuals and families annually with a multidisciplinary clinical staff.

Product overview

Community Counseling of Bristol County (CCBC) is a comprehensive behavioral health center offering a multi-service portfolio organized across five core service lines: Adult Behavioral Health Services (outpatient mental health, substance abuse, older adult, HIV, and impaired driving programs); Child & Family Services (outpatient, school-based, and in-home therapeutic services); Acute Care Services (mobile crisis intervention, crisis stabilization, partial hospitalization, and Pathways Day Treatment); Community Support Services (behavioral health community partner, recovery support, case management, and supportive housing); and Rehabilitation & Recovery Services (Adult Community Clinical Services/ACCS and Program of Assertive Community Treatment/PACT). The organization also operates the PACT-Y program, an innovative youth-focused assertive community treatment model. Services are delivered across multiple offices in Southeastern Massachusetts (Taunton, Attleboro, Brockton, Fall River, New Bedford, and Plymouth) and serve approximately 12,000 clients annually. The portfolio follows a continuum-of-care model where services range from crisis intervention through long-term rehabilitation, with most programs interconnected through coordinated referral pathways and shared client populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Behavioral Health Services Comprehensive outpatient treatment for adults including mental health counseling, substance abuse treatment, older adult services, Massachusetts Impaired Driving program, and HIV case management. Targeted at adults experiencing emotional distress, mental illness, addiction, or co-occurring disorders.
• Child & Family Services Outpatient treatment for children up to age 19 with emotional, developmental, and behavioral problems, including school-based counseling, in-home therapy, community service agency programs, and therapeutic mentoring.
• Acute Care Services Local crisis intervention and stabilization services including 24/7 Mobile Crisis Intervention, Crisis Stabilization, Partial Hospitalization, and the Pathways Day Treatment program as alternatives to inpatient hospitalization.
• Community Support Services Individualized care for clients with psychiatric disabilities including Behavioral Health Community Partner, Recovery Support Navigator, Community Support Program, and Community Supportive Housing programs (Safe Harbor, Bridge House, Robert Smith House).
• Rehabilitation & Recovery Services Day rehabilitation and intensive treatment programs including Adult Community Clinical Services (ACCS) and the Program of Assertive Community Treatment (PACT) for adults with severe and persistent mental illness.
• PACT-Y Program Evidence-based, trauma-informed, strength-based, youth-guided and family-driven multidisciplinary team delivering assertive community treatment in home and community settings for youth with serious mental health challenges.

Quantifiable outcome

• Serves over 12,000 individuals and families annually
• +3 more outcomes

Named customers6 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Bristol County Continuum of Care (BCCC)coreStrategic or Co-development Partner · 1 January 2023Merged Continuum of Care between former Bristol County/Attleboro/Taunton and New Bedford continuums. CCBC operates Coordinated Entry process and serves as Collaborative Applicant. Overseen by City of New Bedford's Office of Housing & Community Development.
• Greater Attleboro Stronger Together FundcoreStrategic or Co-development Partner · 1 April 2020Coalition of local nonprofits formed during COVID-19 crisis to support vulnerable individuals and families. CCBC joined forces to raise $1.5 million for community support including meals, emergency cash relief, childcare, counseling, and unemployment assistance.
• The Trauma Center at Justice Resource InstitutecoreStrategic or Co-development Partner · 1 January 2016CCBC selected as one of three Massachusetts study sites to evaluate the Attachment, Regulation and Competency (ARC) framework for treatment of complex trauma in children. Three-year research project enrolling 66 clients aged 8-16.
• Taunton Community Crisis Intervention Team (CCIT)coreStrategic or Co-development Partner · 1 January 2001Unique jail diversion program established by City of Taunton Police Department and community participants. CCBC serves as behavioral health provider and fiscal agent, providing single point interface with mental health system and alternatives to criminalization.
• Steward Health Care NetworkminorStrategic or Co-development PartnerPartnership for MassHealth Flex Services providing housing assistance to those experiencing homelessness or at risk. Referrals come directly from Steward Health Care Network ACO.
• Attleboro Area Interfaith CollaborativeminorStrategic or Co-development PartnerShared program partnership for Homes With Heart housing program serving 14 individuals with history of chronic homelessness and documented disabilities.
• Morton Hospital and Medical CentercoreStrategic or Co-development PartnerCCBC became affiliate of Morton Hospital in 1994 to improve delivery of medical and behavioral healthcare integration. Coordinates with Morton infectious disease physicians for HIV services.
• United Way of Greater Attleboro/TauntonminorGTM or Marketing PartnerCommunity partner providing resources and support to CCBC clients. United Way logo displayed on website as partner organization.
• City of Taunton Police DepartmentcoreStrategic or Co-development PartnerFounding partner of CCIT jail diversion program; ongoing collaboration for crisis response and mental health intervention.
• Massachusetts Department of Mental HealthcoreOthersDMH is the primary referring source for ACCS and PACT programs. Holds contracts for adult community clinical services in Taunton/Attleboro and Fall River. Provides Partnership Clinic Agreement and ongoing regulatory oversight.
• Massachusetts Behavioral Health Partnership (MBHP)coreOthersOne of only two referring sources for PACT program alongside DMH. Massachusetts managed behavioral healthcare organization.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Aspire Health Alliance: Non-profit behavioral health provider serving southeastern Massachusetts with outpatient, substance abuse, and community-based programs. Directly comparable in service mix, geography (Braintree/Quincy/Brockton corridor), and CCBHC-equivalent status; competes for the same MassHealth and DMH contracts.
• Bay State Community Services: Non-profit community behavioral health agency in southeastern Massachusetts offering outpatient mental health, substance use treatment, and community support programs. Closely mirrors CCBC's service portfolio and Medicaid-funded operating model.
• North Suffolk Mental Health Association: Boston-area CMHC providing outpatient mental health, substance use, housing, and PACT programs to MassHealth-enrolled populations. Directly comparable CCBHC-equivalent organization with similar continuum-of-care structure and DMH contracts.
• Eliot Community Human Services: Large Massachusetts-based non-profit behavioral health provider offering outpatient, crisis, housing, and rehabilitation services. Comparable in service breadth, payor mix, and population focus; serves as a scaling template for CCBC.
• Riverside Community Care: Massachusetts non-profit providing mental health, substance use, developmental services, and CCIT-style jail diversion across greater Boston and Metrowest. Directly comparable in continuum of care, DMH contract structure, and school-based service offerings.
• Behavioral Health Network (BHN): Western Massachusetts non-profit behavioral health agency operating outpatient clinics, crisis services, and PACT/ACCS programs. Strongest direct peer outside CCBC's geography; demonstrates the replicable CCBHC-style operating model.
• Justice Resource Institute (JRI): Massachusetts non-profit operating outpatient behavioral health, trauma treatment, and youth services — including the Trauma Center partnership that CCBC collaborates with for the ARC research study. Direct operational peer in youth trauma and community-based behavioral health.

Broad incumbents

• Vinfen: Large Massachusetts-based human services provider offering behavioral health, developmental, and housing services across the state. Broader geographic and service footprint than CCBC; competes for the same MassHealth/DMH contracts and serves as a regional scale benchmark.
• Arbour Health System: Massachusetts behavioral health system operating inpatient psychiatric, outpatient, and crisis services under HMIH/Universal Health Services. Competes for the same MassHealth-reimbursed outpatient populations but adds inpatient capacity CCBC lacks.
• Cambridge Health Alliance: Massachusetts public hospital system with extensive outpatient behavioral health, integrated primary care, and CCBHC-equivalent programs. Comparable in mission and payor mix but operates at significantly larger scale with hospital infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/comcounseling
• LinkedInlinkedin.com/company/community-counseling-of-bristol-county

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Counseling of Bristol County