What Bay State Community Services does

Bay State Community Services (BSCS) is a 501(c)(3) nonprofit community-based social services agency founded in 1991 through the merger of five grassroots agencies (Survival Inc., South Shore Council on Alcoholism, Mayflower Mental Health Association, The Center for Community Counseling, and Billings Human Services) operating in southeastern Massachusetts. The organization delivers a comprehensive continuum of behavioral health, substance use recovery, child and family, youth residential, and justice-involved services through 85+ programs across approximately 30 locations, serving more than 19,900 children, families, and individuals annually with a workforce of over 437 professionals.

BSCS is designated as a Safety Net Agency by state and federal officials and achieved Certified Community Behavioral Health Clinic (CCBHC) status in 2020, making it a Lead Agency for the Massachusetts Department of Children & Families in the Coastal and Plymouth regions. The service portfolio spans outpatient counseling, in-home therapy, therapeutic mentoring, peer recovery support centers (A New Way in Quincy and Turning Point in Walpole), residential programs for youth ages 12-20 (Beal Street, SE-SAILS, Coastal STARR, Plymouth STARR), Community Justice Support Centers in Boston, Plymouth, Quincy, and Woburn, and statewide peer recovery initiatives including MA Young People in Recovery (MyPiR), MOAR, and Recovery Education Collaborative. Three Family Resource Centers in Plymouth, Quincy, and Dorchester-Mattapan serve as single points of entry for families.

Revenue is generated almost exclusively through government contracts and grants rather than commercial fees. The primary funding sources are MassHealth, the Massachusetts Departments of Children & Families, Mental Health, Youth Services, Transitional Assistance, the Bureau of Substance Addiction Services, the Massachusetts Attorney General's Office, and SAMHSA, supplemented by foundation grants (e.g., Cummings Foundation, GE Foundation) and individual donations. Most programs are free, offered on a sliding scale, or billed to insurance, and services are provided regardless of ability to pay. Distribution occurs through state agency referrals, walk-in access to outpatient clinics, community-based Family Resource Centers, peer recovery centers, and community coalitions.

Name

Bay State Community Services

Legal name

Bay State Community Services

Website

https://baystatecs.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Bay State Community Services is a 501(c)(3) nonprofit social services agency that delivers behavioral health, substance use recovery, child and family, youth residential, and justice-involved services across 85+ programs and approximately 30 locations in southeastern Massachusetts, serving more than 19,900 individuals annually through state agency contracts.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Individual and Family Services (6241), Other Individual and Family Services (624190), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Behavioral health services
• Substance use recovery
• Child family services
• Community mental health
• Residential youth services

Headquarters

HQ city

Quincy

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Contracts & Public Funding: BSCS operates as a Safety Net Agency funded primarily by Massachusetts state agencies including MassHealth, Department of Children & Families (DCF), Department of Mental Health (DMH), Department of Youth Services (DYS), Department of Transitional Assistance (DTA), Bureau of Substance Addiction Services (BSAS), and the Massachusetts Attorney General's Office. The majority of persons served are MassHealth members.
2. Donations and Charitable Contributions: As a 501(c)(3) nonprofit, BSCS relies on donations from individuals, corporations, and foundations. The agency runs online donation campaigns, holiday giving drives, and legacy/charitable bequest programs.
3. Insurance Billing: BSCS accepts MassHealth and most major health insurance plans. Services are billed to insurance, and some programs operate on a sliding scale for uninsured individuals.
4. Foundation Grants: The agency receives grant funding from foundations such as Cummings Foundation and government entities including the GE Foundation and SAMHSA for specific programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Bay State Community Services is a 501(c)(3) nonprofit community behavioral health agency that delivers a full continuum of social and mental health services for children, adolescents, families, and adults across southeastern Massachusetts. Its core offerings include outpatient behavioral health counseling, substance use recovery and peer support, child welfare and family preservation services, youth residential care, justice-involved supports, and community-based prevention initiatives, delivered through approximately 30 locations and funded primarily by Massachusetts state agency contracts.

Product overview

Bay State Community Services operates a diversified portfolio of social services organized into seven core service categories: Child/Family Services, Substance Use Recovery Supports, Behavioral Health Services, Justice Involved Supports & Services, Youth Residential Services, Peer Recovery Statewide Collaborations, and Public Health & Prevention Initiatives. The organization also operates multiple branded sub-programs including Family Resource Centers in Plymouth, Quincy, and Dorchester-Mattapan; peer recovery support centers (A New Way and Turning Point); prevention coalitions (IMPACT Quincy, IMPACT Weymouth, Project IMPACT); and the Dianne DeVanna Center for child abuse prevention. Programs are funded primarily through government contracts (MassHealth, DCF, DMH, DPH) and grants, with services delivered across nearly 30 locations throughout Southeastern Massachusetts.

Differentiator

Problem solved

Functional benefit

Brands

• A New Way Peer Recovery Center: Free, peer-led, safe space for individuals, families, and loved ones searching for information, peer support and resources for substance use recovery. Located in Quincy, MA.
• Turning Point Peer Recovery Center
• Dianne DeVanna Center
• Beal Street
• Project IMPACT
• IMPACT Quincy
• IMPACT Weymouth
• HEY Randolph!
• MA Young People in Recovery (MyPiR)
• Massachusetts Organization for Addiction Recovery (MOAR)
• Recovery Education Collaborative (REC)
• Plymouth Family Resource Center
• Quincy Family Resource Center
• Dorchester-Mattapan Family Resource Center
• Community Justice Support Centers

Products and services

• Child/Family Services Comprehensive support services for children, adolescents, and families facing behavioral health challenges, child welfare involvement, or family crisis. Includes in-home therapy, therapeutic mentoring, community service coordination, family intensive treatment, and parenting programs delivered in coordination with DCF and DMH.
• Substance Use Recovery Supports Recovery-oriented programs offering clinical counseling, group services, peer recovery coaching, recovery support navigation, and access to peer recovery support centers for individuals and families impacted by substance use disorders.
• Behavioral Health Services Outpatient counseling, integrated care, behavioral health community partnership, in-home therapy, and therapeutic mentoring for individuals of all ages using evidence-based modalities such as CBT, DBT, Motivational Interviewing, and Solution-Focused Therapy.
• Justice Involved Supports & Services Court-ordered driving programs, Project SAFE (anger management and violence intervention), and Community Justice Support Centers providing clinical support, adult education, job training, and recovery resources for justice-involved individuals.
• Youth Residential Services Adolescent residential programs including Beal Street, SE-SAILS, Coastal STARR, Plymouth STARR, and emergency residences providing 24-hour care, independent living skills, and therapeutic interventions for youth ages 12-20.
• Peer Recovery – Statewide Collaborations Statewide initiatives including MA Young People in Recovery (MyPiR), Massachusetts Organization for Addiction Recovery (MOAR), and Recovery Education Collaborative providing peer support workforce development, recovery education, and overdose prevention.
• Public Health & Prevention Initiatives Community coalitions including IMPACT Quincy, HEY Randolph, and Building Up Youth Partnership, plus overdose prevention programs and harm reduction initiatives funded by the MA Attorney General's Office, BSAS, and SAMHSA.
• Plymouth Family Resource Center Free community-based service providing a single point of entry for families with children under 18 to access behavioral health supports, community services, and resources in Plymouth County.
• Quincy Family Resource Center Free community-based service for Norfolk County families with children under 18, providing access to behavioral health supports, community services, and resources.
• Dorchester-Mattapan Family Resource Center Free community-based service serving Suffolk County families with children under 18 to access behavioral health supports and community resources.
• Dianne DeVanna Center Child abuse prevention center providing intensive, non-judgmental Parent Aide supports to parents, caretakers, and guardians experiencing parenting challenges, with operations in Braintree and Plymouth.
• A New Way Peer Recovery Center Free, peer-led safe space in Quincy, MA providing peer support, recovery groups, social events, and resources for individuals and families affected by substance use.
• Turning Point Peer Recovery Center Free, peer-led safe space in Walpole, MA providing peer recovery support, resources, and community for individuals and families seeking recovery.
• IMPACT Quincy Coalition Community coalition dedicated to building healthy communities through equity and collective action, delivering a wide range of substance use prevention programs in Quincy.
• IMPACT Weymouth Drop-in-Center Drop-in-center providing overdose prevention resources, peer recovery supports, and recovery groups for Weymouth residents over age 18.
• Project IMPACT Statewide initiative to prevent overdoses by building a network of peer-led harm reduction access and resource sites throughout Massachusetts.
• MA Young People in Recovery (MyPiR) Statewide group of young people offering recovery support, events, activities, treatment access assistance, and fellowship for youth exploring recovery.
• Outpatient Counseling Services Master-level clinical services including individual, family, couples, and group therapy, with walk-in hours available for behavioral health and substance use disorder treatment; MassHealth and most major insurances accepted with sliding scale for self-pay.
• Outpatient Recovery Coaching Peer recovery coaching services for individuals over 18, with coaches using lived experience to help find paths to recovery support.
• Create, Respect, Empower, Wellness (CREW) Therapeutic after-school and summer day program providing children and youth with behavioral health needs a supportive, strength-based experience using DBT and CBT approaches.
• MA Youth Diversion Program New program funded by DYS to address the needs of youth who come to the attention of the legal system through diversion services in partnership with the Massachusetts court system.
• Young Parent Program New program funded by DTA providing non-judgmental and practical support for young parents ages 14-24.

Quantifiable outcome

• More than 19,900 children, families, and individuals positively impacted each year
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered minor and core.

• Berklee College of MusicminorStrategic or Co-development PartnerA New Way Peer Recovery Support Center partners with Berklee College of Music to bring Music Therapy and Community Music experiences to peers in recovery. Programs include Music with Intention and Music 4 Wellness sessions.
• MassHealthcoreOthersPrimary public funder for the majority of BSCS services. Most persons served are MassHealth members. BSCS accepts MassHealth for clinical services, community support programs, and residential services.
• Massachusetts Department of Children & Families (DCF)coreOthersBSCS is the Lead Agency for DCF in the Coastal and Plymouth regions, providing comprehensive child and family services, Support and Stabilization services, and DCF-contracted programs.
• Massachusetts Department of Mental Health (DMH)coreOthersDMH funds BSCS residential programs (Beal Street, SE-SAILS, Coastal STARR, Plymouth STARR), DMH Home-Based Services including IHBTC and Flexible Support Services, and Department of Mental Health contracted programs.
• Massachusetts Department of Youth Services (DYS)minorOthersBSCS launched the MA Youth Diversion Program in 2025, funded by DYS. This funder represents a new funding partnership for BSCS.
• Massachusetts Department of Transitional Assistance (DTA)minorOthersBSCS launched the Young Parent Program in 2025, funded by DTA. This funder represents a new funding partnership for BSCS.
• Massachusetts Bureau of Substance Addiction Services (BSAS)coreOthersBSAS, part of the MA Department of Public Health, funds multiple BSCS programs including Peer Recovery Support Centers, Project IMPACT, MA Young People in Recovery, MOAR, Recovery Education Collaborative, and substance use prevention initiatives.
• Massachusetts Attorney General's OfficecoreOthersProject IMPACT is a statewide initiative funded by the MA Attorney General's Office (and GE Foundation), aimed at preventing overdoses through a network of peer-led harm reduction sites throughout Massachusetts.
• Massachusetts Office of Community Corrections (OCC)coreOthersBSCS operates Community Justice Support Centers in Boston, Plymouth, Quincy, and Woburn in partnership with OCC, providing clinical support, education, and resources to justice-involved individuals.
• Building Up Youth (BUY) Regional PartnershipminorStrategic or Co-development PartnerBSCS is part of the BUY Regional Collaborative on Health and Wellness, a regional prevention effort working in partnership to prevent youth substance use.
• IMPACT Quincy CoalitioncoreStrategic or Co-development PartnerBSCS hosts and leads the IMPACT Quincy coalition, dedicated to building healthy communities through equity and collective action, with key partners reflecting the diversity of the communities served.
• SAMHSA (Substance Abuse and Mental Health Services Administration)coreOthersSAMHSA funding supports BSCS prevention programs including the STOP Act programs and the FIRST Steps Together program administered through the MA Department of Public Health.
• Academic Institutions for Internship ProgramsminorOthersBSCS partners with nationally recognized academic institutions to provide graduate-level clinical internships and bachelor-level generalist internships across its outpatient clinic, residential programs, and home-based services.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Justice Resource Institute (JRI): JRI is a Massachusetts nonprofit providing behavioral health, child welfare, and justice-involved services. Its multi-service-line model and DCF/DMH contracting are directly comparable to BSCS's continuum of care.
• The Home for Little Wanderers: The Home for Little Wanderers is a Massachusetts nonprofit providing child and family behavioral health, residential, and community-based services. It is highly comparable to BSCS's child/family and residential service lines, including DCF-contracted programs.
• Bay Cove Human Services: Bay Cove Human Services is a Massachusetts-based nonprofit providing behavioral health, addiction recovery, and developmental disability services. It is the most direct comparable to BSCS in terms of service mix, geographic footprint, and reliance on state agency contracts.
• Open Sky Community Services: Open Sky Community Services is a Massachusetts nonprofit providing mental health, addiction recovery, and community support services. It is comparable to BSCS in residential and community-based service delivery and reliance on state contracts.
• Eliot Community Human Services: Eliot Community Human Services is a Massachusetts behavioral health nonprofit offering mental health, substance use, child welfare, and justice-involved services. Comparable to BSCS in multi-service-line operating model and DCF/DMH contracting.
• Riverside Community Care: Riverside Community Care is a Massachusetts nonprofit providing mental health, developmental disability, and child/family services. Like BSCS, it operates as a CCBHC and draws significant funding from MassHealth and state social service agencies.
• Aspire Health Alliance: Aspire Health Alliance (formerly South Shore Mental Health) is a Massachusetts-based behavioral health nonprofit serving the South Shore region. It directly overlaps BSCS's geographic footprint and offers community mental health, substance use, and child/family services.
• Vinfen: Vinfen is a Massachusetts and Connecticut nonprofit providing community-based behavioral health, developmental disability, and recovery services. Comparable to BSCS in service breadth, clinical staff model, and Massachusetts state agency contracting.
• North Suffolk Mental Health Association: North Suffolk Mental Health Association is a Boston-area behavioral health nonprofit providing outpatient, residential, and community-based services. Comparable to BSCS in CCBHC status and reliance on Massachusetts state agency contracts.

Broad incumbents

• Boston Public Health Commission: Boston Public Health Commission is a municipal health agency providing a broad portfolio of behavioral health, substance use, and public health services across Boston. It is a broader-scale comparable operating in the same Massachusetts state-funded ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Bay-State-Community-Services-196340249109
• LinkedInlinkedin.com/company/bay-state-community-services-inc-
• Instagraminstagram.com/baystatecommunityservices
• Xx.com/BayStateCS

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bay State Community Services