Diagraph
Diagraph is an ITW-owned industrial marking and coding company that designs and services inkjet, laser, thermal transfer, and labeling equipment plus consumables and software for manufacturers in food and beverage, CPG, pharma, automotive, and logistics.
- Company typePrivate
- Founded1893
- HeadquartersSt. Charles, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What Diagraph does
Diagraph is an industrial marking and coding solutions company headquartered in St. Charles, Missouri, and operating as a wholly-owned subsidiary of Illinois Tool Works Inc. (ITW) since 2001. Founded in 1893, the company designs, manufactures, sells, and services industrial inkjet printers, laser coders, thermal transfer overprinters, large character inkjet systems, and print/apply labeling machines used by manufacturing customers to apply date codes, lot codes, batch codes, barcodes, QR codes, and logos onto primary, secondary, and tertiary packaging. Core proprietary technology centers on a third-generation push-mode piezo print engine (Trident) with a published lifetime of more than 90 billion firings, the Linx 8900 sealed print head supporting 100 starts and stops without cleaning, and the patent-pending Linx 8940 Spectrum pigmented ink system for marking on dark substrates. NEXTConnect software provides centralized remote monitoring, predictive maintenance alerts, and ERP/database connectivity across mixed printer fleets.
The company monetizes through a multi-stream model: equipment sales (CIJ, thermal inkjet, thermal transfer, laser, label applicators, and print/apply systems), recurring consumables (inks, solvents, ribbons, labels), technical service and preventative maintenance contracts, NEXTConnect software licensing, and equipment leasing/financing programs. Go-to-market is direct enterprise field sales with dedicated account representatives serving food and beverage, consumer packaged goods, pharmaceutical, automotive/industrial, and pallet/logistics customers in North America, with regional offices in Mexico, Malaysia, and Germany supporting Latin American, APAC, and EMEA markets. The company earned ISO 9001:2015 certification in February 2025 and continues active product development, with the Linx 8940 Spectrum pigmented ink printer launched in April 2024 as the most recent flagship introduction.
Diagraph firmographics
Firmographics- Name
- Diagraph
- Legal name
- Diagraph Marking & Coding
- Website
- https://diagraph.com
- Company type
- Private
- Founded year
- 1893
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Diagraph is an ITW-owned industrial marking and coding company that designs and services inkjet, laser, thermal transfer, and labeling equipment plus consumables and software for manufacturers in food and beverage, CPG, pharma, automotive, and logistics.
- Ownership category
- akta.pro rank
Diagraph industry classification
Industry- Product category
- Industrial Marking and Coding Equipment
- NAICS
- Printing and Related Support Activities (323)
- SIC
- Printing Trades Machinery & Equipment (3555)
- akta.pro primary industry
- Labeling, Coding & Marking Equipment (Labelers, Inkjet, Laser) (IMALAOAD)
- akta.pro secondary industries
- Labeling, Coding & Marking Systems (IMAHAOAE), Label Application Systems & Print-and-Apply (Equipment) (IMALAKAO)
Keywords
Where Diagraph is headquartered
LocationHeadquarters
- HQ city
- St. Charles
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Diagraph business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Industrial Printing Equipment Sales: Sale of industrial inkjet printers, laser coders, thermal transfer printers, and labeling systems. Equipment includes CIJ printers (Linx 7900, 8900 series), thermal inkjet (TJ-500, TJ-1000), thermal transfer overprinters, laser coders, and print/apply labeling machines.
- Consumables (Inks, Ribbons, Labels): Ongoing revenue from consumables including inks (including pigmented inks), solvents, ribbons for thermal transfer, labels, and other supplies. Offered through Service Parts & Inks Group and Diagraph MSP (Marking & Stenciling Products).
- Service and Support: Technical service and support including repairs, preventative maintenance, on-site service, and customer training. Provided by dedicated service organization with phone support (800.526.2531).
- NEXTConnect Software Licensing: Printer management software licenses for centralized monitoring and management of coding equipment. Available for Windows PC and mobile applications (iOS and Android).
- Leasing and Financing Programs: Equipment leasing and financing programs for customers to acquire marking and coding equipment without large upfront capital investments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Equipment pricing with leasing options available |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Diagraph product offering
Product offeringCore offering
Diagraph designs, manufactures, sells, and services industrial marking and coding equipment—including continuous inkjet (CIJ), thermal inkjet, thermal transfer, laser coders, large character impulse inkjet systems, hot stamp coders, and print-and-apply labeling systems—for applying date codes, lot codes, batch codes, barcodes, QR codes, and traceability marks to primary, secondary, and tertiary packaging on manufacturing production lines. The company complements its hardware with proprietary NEXTConnect printer management software, consumables (inks, solvents, ribbons, labels), technical service and support, systems integration, and equipment leasing and financing programs.
Product overview
Diagraph is an industrial marking and coding solutions company offering a comprehensive portfolio of product identification equipment as part of ITW (Illinois Tool Works). The product lineup includes: Small character continuous inkjet printers (Linx 7900, 8900, 8900 Plus, 8940 Spectrum), Thermal inkjet printers (TJ-500, TJ-1000, IJ4000-HH), Thermal transfer overprinters (Allen XL5000, ngt2+, ngt4+, ngt6e, ngt8), Laser coders (CSL10, CSL30, CSL60, FSL20, FSL50 Fiber Lasers), Large character inkjet printers including the ResMark 5000 and IJ/3000 Impulse Jet systems with Trident push-mode piezo technology, All-electric label applicators (LA7000, LA150) and print & apply labeling machines (Touch Pro, E-WASA, E-TAMP, E-FASA, PA7100), Hot stamp coders (40/25 C, 50/30, K Series, Kip Wire Printers), and NEXTConnect printer management software for centralized monitoring and automation. These products serve industries including food, beverage, pharmaceutical, automotive, and general manufacturing for applications ranging from primary product coding to case labeling and pallet marking.
Differentiator
Problem solved
Functional benefit
Products and services
- Linx 8900 Continuous Inkjet Printer Small character continuous inkjet (CIJ) printer for product coding with sealed print head design, real-time ink viscosity measurement in the print head for precise drop placement, and true nozzle-through-gutter autoflush at startup and shutdown enabling up to 100 starts/stops without manual cleaning.
- Linx 7900 Continuous Inkjet Printer Small character continuous inkjet (CIJ) printer for product coding applications in manufacturing packaging lines.
- Linx 8900 Plus Continuous Inkjet Printer Enhanced small character continuous inkjet (CIJ) printer with advanced features for product coding applications.
- Linx 8940 Spectrum Pigmented Ink Printer Continuous inkjet printer with patent-pending pigmented ink technology designed for maximum reliability when marking dark glass, plastic bottles, wires, cables, and extruded products with white inks; delivers longer service intervals, less cleaning, and more uptime.
- TJ-500 Thermal Inkjet Printer Thermal industrial inkjet printer for product coding applications.
- TJ-1000 Thermal Inkjet Printer Thermal industrial inkjet printer with enhanced capabilities for product coding.
- IJ4000-HH Thermal Inkjet Printer High-performance thermal industrial inkjet printer for demanding product coding applications.
- Allen XL5000 Thermal Transfer Overprinter Thermal transfer overprinter for flexible packaging and label coding applications.
- ngt2+ Thermal Transfer Overprinter Thermal transfer overprinter for continuous web and film applications.
- ngt4+ Thermal Transfer Overprinter Thermal transfer overprinter for flexible packaging applications.
- ngt6e Thermal Transfer Overprinter Thermal transfer overprinter for industrial coding applications.
- ngt8 Thermal Transfer Overprinter High-performance thermal transfer overprinter for demanding industrial coding applications.
- CSL10 & CSL30 Laser Coders CO2 laser coders for permanent marking on packaging materials.
- CSL60 Laser Coder CO2 laser coder for high-speed permanent marking applications.
- Linx FSL20 and FSL50 Fiber Lasers Fiber laser coders for permanent marking on metal, plastic, and other materials.
- LA7000 Label Applicator All-electric label applicator for primary and secondary packaging labeling.
- 40/25 C Hot Stamp Coder Hot stamp coder for date and batch coding on packaging materials.
- 50/30 Hot Stamp Coder Hot stamp coder for industrial coding applications.
- K Series Hot Stamp Coder K Series hot stamp coders for various packaging coding needs.
- Kip Wire Printers Hot Stamp Hot stamp coders for wire marking applications.
- ResMark 5000 High Resolution Ink Jet Printer High-resolution large character impulse inkjet printer for case coding using push-mode piezo print technology.
- IJ4000 HMI IV Large Character Ink Jet Printer Large character inkjet printer for case and pallet labeling with HMI control.
- IJ4000 HH IV Series Large Character Ink Jet Printer
Quantifiable outcome
- Push-mode piezo print technology provides 3x longer print engine lifetime compared to bend-mode systems
- +3 more outcomes
Companies that use Diagraph
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles5 records
Diagraph technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature5 records
Diagraph partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Illinois Tool Works (ITW)coreDiagraph became part of the ITW family of companies in 2001. As an ITW company, Diagraph benefits from the resources and global reach of one of the world's largest diversified manufacturers of industrial products and systems.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Diagraph competitors and assessment
Company assessmentBroad incumbents
- Zebra Technologies: Major industrial and retail labeling/printing hardware and software vendor offering industrial printers, label printers, and print management software that compete with Diagraph's print & apply and label applicator portfolio in adjacent production-line contexts.
- KEYENCE Corporation: Diversified industrial automation and identification manufacturer with industrial inkjet marking, barcode, and vision/laser product lines that overlap with Diagraph in factory marking and identification use cases.
Direct peers
- Matthews Marking Systems: Industrial marking and coding equipment manufacturer offering inkjet, laser, and integrated marking systems for food, beverage, automotive, and pharmaceutical applications — directly comparable in target verticals and product mix.
- Brady Corporation: Manufactures industrial label printers, label applicators, and identification solutions including thermal transfer and laser marking systems used in manufacturing line environments closely comparable to Diagraph's labeling portfolio.
- Markem-Imaje: Dover Corporation's industrial coding and marking brand offering CIJ, laser, TTO, and print-and-apply solutions; competes head-to-head with Diagraph for product identification and traceability deployments across CPG and industrial customers.
- Videojet Technologies: Also an ITW-owned industrial coding and marking equipment manufacturer; Videojet is the global CIJ/laser/TIJ market leader and Diagraph's closest functional competitor across overlapping product lines and customer verticals.
- Domino Printing Sciences: UK-based manufacturer of CIJ, laser coding, and thermal transfer overprinters serving the same industrial marking-and-coding end markets as Diagraph, including food, beverage, pharma, and industrial manufacturing.
- Hitachi Industrial (Hitachi Industrial Equipment Systems): Sells industrial inkjet printers and continuous inkjet coders (including the legacy Linx brand now under Hitachi) overlapping directly with Diagraph's CIJ and large-character inkjet product lines.
Emerging players
- Squid Ink Manufacturing: US-based manufacturer of CIJ and large-character industrial inkjet printers serving packaging and product marking applications comparable to Diagraph's large-character and case-coding lines, primarily in North American mid-market accounts.
- Wolke (Krones Group): Krones-owned specialist in industrial inkjet and thermal inkjet coding with strong presence in beverage and pharma — adjacent to Diagraph's portfolio and competing for the same production-line coding RFPs in those verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Diagraph social profiles
Digital presenceDiagraph compliance and trust
Trust signalCompliance1 record
Diagraph financial estimates
Financial estimateRevenue estimate
Valuation estimate
Diagraph leadership team
Management profileNumber of profiles
Profiles1 record
Diagraph subsidiaries and ownership
Company hierarchySubsidiaries4 records
Diagraph funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Diagraph M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Diagraph
What does Diagraph do?
Diagraph designs, manufactures, sells, and services industrial marking and coding equipment—including continuous inkjet (CIJ), thermal inkjet, thermal transfer, laser coders, large character impulse inkjet systems, hot stamp coders, and print-and-apply labeling systems—for applying date codes, lot codes, batch codes, barcodes, QR codes, and traceability marks to primary, secondary, and tertiary packaging on manufacturing production lines. The company complements its hardware with proprietary NEXTConnect printer management software, consumables (inks, solvents, ribbons, labels), technical service and support, systems integration, and equipment leasing and financing programs.
Is Diagraph a public or private company?
Diagraph is a private company. It is classified as corporate owned and is currently operating.
When was Diagraph founded?
Diagraph was founded in 1893. It employs 101 to 250 people.
Where is Diagraph based?
Diagraph is headquartered in St. Charles, United States, in the North America region.
How does Diagraph make money?
Five revenue lines are on record. Industrial Printing Equipment Sales are the primary driver. The others are consumables (Inks, Ribbons, Labels), service and Support, NEXTConnect Software Licensing and leasing and Financing Programs.
Who are Diagraph's main competitors?
Broad incumbents on record are Zebra Technologies and KEYENCE Corporation. Direct peers are Matthews Marking Systems, Brady Corporation, Markem-Imaje, Videojet Technologies, Domino Printing Sciences and Hitachi Industrial (Hitachi Industrial Equipment Systems). Emerging players are Squid Ink Manufacturing and Wolke (Krones Group).
Does Diagraph have an API?
No public API is recorded for Diagraph.
What industry is Diagraph in?
Diagraph's product category is Industrial Marking and Coding Equipment. Its primary akta.pro industry code is IMALAOAD, Labeling, Coding & Marking Equipment (Labelers, Inkjet, Laser), with a secondary code of IMAHAOAE, Labeling, Coding & Marking Systems. Its NAICS code is 323 and its SIC code is 3555.