What Energetiq does

Energetiq is a Melbourne-based software company that provides a cloud-native SaaS suite for reconciliation, revenue assurance, and billing compliance in the Australian electricity and gas industry. Its product portfolio includes NBV (network settlements, processing approximately 90% of Australian network invoices since 2002), SDR (MSATS standing data repository), Quantify (revenue assurance and gross margin at the NMI level), Fixify (dispute resolution workflow), NBM (B2B invoice-to-cash management for networks), Chronical (5MS-compatible meter data repository), and Global (AEMO energy cost reconciliation to 5-minute interval level). The platform is built exclusively on AWS, currently utilizing more than 47 AWS services including Redshift, EMR/Hadoop/Spark, Aurora RDS PostgreSQL, and EFS, with infrastructure automation via Ansible and multi-AZ deployments for high availability.

Energetiq serves two primary customer segments in Australia: energy retailers operating in the National Electricity Market (NEM) and Western Australian Energy Market (WEM), and electricity/gas distribution network companies (DNSPs). Its products address B2B compliance across all 12 Australian electricity, gas, and metering markets, network bill validation, NMI-level revenue assurance, standing data management, and preparation for the upcoming Global Settlements and 5-Minute Settlement regulatory changes. AGL is publicly named as a beta customer for the NBV Web refresh.

The company operates a direct enterprise sales model with no channel partners or resellers, delivering products as annual subscriptions on AWS infrastructure. Pricing is quote-based and not publicly disclosed. Energetiq is ISO/IEC 27001:2013 certified (September 2020) and is a fully owned subsidiary of Kraken Tech, integrating the Australian business into a larger international energy technology group.

Name

Energetiq

Legal name

Energetiq

Website

https://energetiq.com.au

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Energetiq is a Melbourne-based SaaS provider of reconciliation, revenue assurance, and B2B billing products for Australian energy retailers and network companies, processing approximately 90% of national network invoices since 2002 and operating as a wholly owned subsidiary of Kraken Tech.

Ownership category

akta.pro rank

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions (SaaS): Annual subscription model for access to cloud-based reconciliation products. Products delivered as-a-Service on AWS infrastructure. Includes support and maintenance within subscription.
2. Revenue Assurance Services: Quantify product offered as Revenue-Assurance-as-a-Service, providing ongoing scanning and identification of problem NMIs with results delivered to customers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Energetiq develops and delivers cloud-native SaaS reconciliation software for the Australian electricity and gas industry. Its suite (NBV, SDR, Quantify, Fixify, NBM, Chronical, Global) handles network billing validation, standing data management, revenue assurance, dispute management, meter-data ingestion, and AEMO settlement reconciliation for energy retailers and distribution network owners across all Australian states.

Product overview

Energetiq is the first choice for reconciliation capability (products, data and analytics) for the Australian electricity and gas industry. Delivered on top of AWS cloud, the company offers a comprehensive suite of reconciliation products. The portfolio includes NBV (network settlements), SDR (standing data repository), Quantify (revenue assurance), Fixify (dispute management), NBM (network billing management), Chronical (meter data repository), and Global (AEMO energy cost reconciliation). Products range from core network settlements covering ~90% of the Australian market to specialized tools for revenue assurance, gross margin analysis, and 5MS compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• NBV (Network Billing Validation) Australia's leading network settlements product that finds, loads, and validates network charges across electricity markets (VIC, NSW, SA, QLD, WA, TAS), gas markets (VIC, NSW, SA, QLD, WA), and the metering market (whole of NEM). Processes billions of dollars of network charges annually and approximately 90% of the country's invoices.
• SDR (Standing Data Repository) Industry-leading search engine for MSATS standing data delivering human-centred, Google-style search across the entire NEM. Provides reconciliation capabilities and feeds perfect data to downstream reconciliation tools; designed to handle up to 7 million NMIs for large retailers with both FRMP and LR responsibilities.
• Quantify Revenue assurance and gross margin tool that independently identifies problem NMIs and calculates Gross Margin for every NMI every month. Uses high-quality independent market data to cross-compare key statistics and surface billing discrepancies, delivered as Revenue-Assurance-as-a-Service.
• Fixify Workflow and dispute management tool that enables teams to resolve billing problems NMI by NMI with full audit trail, built on 20 years of software defect management experience. Integrates directly with Quantify for seamless problem management.
• NBM (Network Billing Management) B2B invoice-to-cash management product for networks. Handles the entire B2B process from generating emails to retailers through receiving disputes to processing remittances, with built-in aged trial debtors and outstanding disputes reporting.
• Chronical 5MS-compatible meter data repository that ingests NEM12 and NEM13 data from across all Australian markets (including WA). Automatically profiles usage at five-minute intervals for future 5MS compliance and reconciliation outcomes.
• Global Reconciles AEMO energy costs of all types including Global Settlements and legacy Market Settlements. Prices every NMI every day down to the 5-minute interval level (288 prices per NMI per day), with seamless cutover support between Market and Global Settlements.

Quantifiable outcome

• 90% of Australia's network invoices processed through NBV system
• +5 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• Kraken TechcoreStrategic or Co-development PartnerEnergetiq is now a fully owned subsidiary of Kraken Tech. This represents a significant ownership/investment relationship providing Energetiq with backing from a larger technology group in the energy sector.
• Amazon Web Services (AWS)coreTechnology or IntegrationEnergetiq went 'all-in' with AWS in 2012, using AWS as sole cloud infrastructure provider. Currently utilizes more than 47 different AWS products including EC2, DynamoDB, S3, Route 53, Aurora RDS, Redshift, EMR, EFS, and more. AWS Multi-AZ RDS deployment for high availability. AWS re:Invent and Summit attendance for innovation alignment.
• AEMO (Australian Energy Market Operator)coreTechnology or IntegrationData integration partner providing market data for Energetiq reconciliation products. MSATS data feeds SDR standing data repository. NEM12 and NEM13 metering data ingested by Chronical. AEMO market settlement data used by Global product for energy cost reconciliation.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Utiligroup: Utiligroup provides data management, settlement, and market operations solutions for UK and international energy markets. Comparable as a specialist energy data and settlement vendor with overlapping B2B market functionality.
• EnergyOne: EnergyOne is an Australian software vendor providing billing, CRM, and market operations solutions to Australian energy retailers and networks. Closest geographic and functional peer to Energetiq, covering similar B2B settlement and reconciliation use cases for NEM participants.
• OATI: OATI is a US-based provider of energy management and market operations software, including settlement, scheduling, and metering data solutions for ISOs/utilities. Highly comparable in product scope (energy settlement, meter data, and B2B operations) though operating in US rather than Australian markets.
• Kraken Technologies: Kraken Tech is Energetiq's parent company and a fellow energy-SaaS platform serving utilities globally with customer, billing, and operational software. Directly comparable as a SaaS platform within the energy vertical, but addressing upstream customer/billing rather than settlement/reconciliation.

Broad incumbents

• Oracle Utilities: Oracle Utilities offers a broad suite of CIS, MDM, and operational solutions for electric, gas, and water utilities. Comparable as a general-purpose incumbent offering overlapping billing and meter data capabilities; Energetiq's recent Oracle-to-Aurora migration highlights both the legacy incumbent position and Energetiq's cloud-native counter-positioning.
• Hansen Technologies: Hansen Technologies (ASX: HSN) is an established, publicly listed provider of billing and customer-care software to energy, water, and communications utilities globally. Comparable as a broader energy-vertical software incumbent offering overlapping billing and settlement functionality, but at a much larger portfolio scale.

Emerging players

• Uplight: Uplight provides a SaaS platform for energy retailers covering customer engagement, rate analytics, and energy usage data - adjacent settlement and billing-adjacent functionality. Comparable as an energy SaaS for retailers, but biased toward customer-facing programs rather than backend market settlement.

Regional players

• Fluentgrid: Fluentgrid is an Indian-headquartered provider of utility billing, CRM, and analytics software to power and water utilities. Comparable in vertical focus on utility billing and analytics, but serving a different (largely Indian/APAC) geography than Energetiq.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

• LinkedInlinkedin.com/company/energetiq-aus

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Energetiq