Connect NZ

What Connect NZ does

Connect NZ (Connect NZ Ltd) is a New Zealand-based business technology services provider founded in 1993 and headquartered in Auckland, with additional offices in Hamilton, Wellington and Christchurch. The firm designs, installs and supports modern workplace technology — including Microsoft Teams Rooms, Zoom Rooms (where it is New Zealand's only Gold certified integrator), unified communications (Zoom Phone, Microsoft Teams Phone), AV integration (video walls, digital signage, assistive listening) and managed services — for enterprise, government, education, finance, healthcare and hospitality clients across New Zealand. It also operates a four-location authorised repair centre for laptops, smartphones, tablets and other electronics under partnerships with Samsung, Lenovo, HP, Dell, Acer and Asus, plus an insurance claims processing line.

Its go-to-market is consultative enterprise field sales targeting complex multi-site deployments, supplemented by an online corporate device management portal and self-service repair booking. Revenue is generated through professional services (installation and integration), recurring managed services with 24/7 support, device repair under warranty and out-of-warranty, equipment rental via the Connect Capital Finance sub-brand, and cyber security risk services powered by the Spotica platform (aligned to NZISM, ISO27000, ISO27701, NIST, COBIT and CIS Top20). Pricing is predominantly quote-based on enterprise solutions with multi-year contracts, alongside unit-priced repair services.

Since 22 January 2024 Connect NZ has operated as the exclusive New Zealand Regional Business Unit of GPA (Global Presence Alliance), the world's largest AV/UC integrator, extending its enterprise delivery footprint to 50+ countries and 150+ cities. The company is privately held under GPA's shared ownership model across Regional Business Units, with Simon Robinson as CEO and Keith Block as General Manager. Reported scale signals include 51–100 employees, 30+ years of operating history, and visible customer logos such as Westpac, ANZ, Vero, NZI, State Insurance, AMP, AMI, multiple district councils and the University of Auckland. No revenue, funding or M&A data is disclosed.

Name

Connect NZ

Legal name

Connect NZ Ltd

Website

https://connectnz.co.nz

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

Connect NZ is a New Zealand-based business technology integrator that designs, installs and supports Microsoft Teams Rooms, Zoom Rooms, unified communications, managed services and device repair for enterprise, government, education and finance clients across New Zealand, operating as GPA's exclusive NZ Regional Business Unit.

Ownership category

akta.pro rank

Product category

Modern Workplace Technology Services

NAICS

Computer Systems Design and Related Services (54151), Electronic and Precision Equipment Repair and Maintenance (81121), Office Machinery and Equipment Rental and Leasing (532420), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744), Computer & Office Equipment (3570), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

akta.pro secondary industries

Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)

Keywords

• Meeting room technology
• Unified communications services
• Managed workplace services
• Enterprise cyber security
• Authorised device repair

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Technology Solutions & Installation: Design, installation, and configuration of meeting room technology, AV systems, unified communications, and modern workplace solutions for enterprise clients
2. Managed Services: Ongoing managed services ensuring maximum uptime and world-class support for modern workplace technology. Award-winning managed services providing 24/7 support
3. Device Repair Services: Repair services for laptops, smartphones, tablets, TVs, and electronic devices. Includes authorised repairs for major brands (Samsung, Lenovo, HP, Dell, Acer, Asus) under warranty and out-of-warranty repairs
4. Technology Finance (Connect Capital Finance): Equipment rental and financing solutions with fixed monthly payments, allowing businesses to rent technology equipment rather than purchase outright
5. Cyber Security Solutions: Cyber risk assessments, security consultancy, and ongoing managed security services using Spotica platform

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Connect NZ designs, installs and supports modern workplace technology for enterprise and government customers across New Zealand, anchored by certified Microsoft Teams Rooms and Zoom Rooms deployments and backed by unified communications, hybrid workplace management, AV integration, managed services, Spotica-powered cyber security and a nationwide authorised device repair operation. Revenue is generated through professional integration services, recurring managed services contracts and Connect Capital Finance equipment rentals. The company operates four physical repair centres and delivers enterprise projects nationally while accessing 150+ cities globally through its exclusive Regional Business Unit relationship with GPA.

Product overview

Connect NZ is a New Zealand-based technology services provider offering a comprehensive portfolio of modern workplace solutions. The core offering centers on meeting room technology with certified integrations for Microsoft Teams Rooms (available in small/6-person, medium/10-person, and large/15-person configurations) and Zoom Rooms (small/5-person, medium/10-person, and large/15-person configurations). Supporting services include Unified Communications (cloud telephony via Zoom Phone and Microsoft Teams Phone with CRM integrations), Hybrid Workplace Management, AV Integration (video walls, digital signage, assistive listening), Managed Services, and Cyber Security Solutions (using the Spotica risk management platform). The Repair Centre provides authorized device repair services for consumer electronics and corporate device fleets. Connect Capital Finance offers equipment rental and leasing. The company operates as GPA's exclusive Regional Business Unit for New Zealand, extending global delivery capability.

Differentiator

Problem solved

Functional benefit

Brands

• Connect Capital Finance: Technology financing and rental services offering flexible funding packages for equipment including PCs, laptops, servers, printers, audio-visual equipment, and mobile devices.

Products and services

• Meeting Rooms & Collaboration Design, installation and support of technology-enabled meeting rooms combining video conferencing with collaboration systems for hybrid workplaces, supporting certified Microsoft Teams Rooms and Zoom Rooms integrations.
• Microsoft Teams Rooms (MTR) Certified Microsoft Teams Rooms solutions transforming meeting rooms into high-quality video collaboration hubs with one-touch join, voice assistance, calendar integrations, whiteboarding and wireless content sharing in small (up to 6), medium (up to 10) and large (up to 15) person configurations.
• Zoom Rooms Gold Zoom Room Certified integrator offering Zoom Rooms video collaboration in small (up to 5), medium (up to 10) and large (up to 15) person configurations, with direct guest join for Microsoft Teams, WebEx and Google Meet plus interactive whiteboarding.
• Unified Communications & Customer Experience Cloud-based communications including Zoom Phone and Microsoft Teams Phone providing call routing, call recording, video calls, SMS, instant messaging and voicemail with CRM integrations (Salesforce, ServiceNow, HubSpot).
• Hybrid Workplace Management Solutions for managing technology-enabled hybrid work environments, giving distributed teams flexible and productive collaboration tools.
• AV Integration Audio-visual system integration services including video walls, digital signage and assistive listening systems for enterprise, public and event environments, delivered as a Crestron Elite Partner.
• Video Walls & Signage Systems Large-scale video wall installations and digital signage solutions for public spaces, corporate environments and event venues (e.g. University of Auckland's MĀramatanga video wall).
• Assistive Listening and Privacy Systems Hearing augmentation and assistive listening technology for accessibility compliance in meeting spaces and public venues.
• Managed Services Award-winning managed services delivering maximum uptime and world-class 24/7 support for modern workplaces, with ongoing system optimisation across New Zealand enterprise estates.
• Cyber Security Solutions Cyber security consultancy and risk management including risk assessments, Spotica-powered analysis, managed security services and compliance with NZ Government standards such as Virtual Security Assessments and Microsoft 365 security posture reviews.
• Repair Centre Nationwide authorised repair services across four locations for laptops, smartphones, tablets, TVs and electronic devices, including data recovery, device recycling, battery, keyboard and screen repairs, virus removal, custom-built PCs and insurance claim repairs. Authorised service provider for Samsung, Lenovo, Acer, Toshiba, HP, Asus, Dell and Compaq.
• Corporate Repair & Servicing Solutions Enterprise device management including a proprietary corporate device management portal for lodging repair requests, real-time fleet tracking, device lifecycle management and dedicated corporate servicing for large device fleets.
• Insurance Claims Repair Services Device repair services handling insurance claims with a dedicated claims phone line (0800 112 333) and [email protected] support.
• Connect Capital Finance Technology financing and rental solutions under the Connect Capital Finance sub-brand, allowing businesses to rent PCs, laptops, monitors, servers, printers, AV equipment, mobile devices and point-of-sale equipment with fixed monthly payments matched to asset lifecycles.

Quantifiable outcome

• Extends enterprise customer global reach to over 50 countries through GPA partnership
• +3 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature5 records

Partnerships

14 partnerships are on record, tiered flagship, core and supporting.

• GPA (Global Presence Audiovisual)flagshipStrategic or Co-development Partner · 22 January 2024Connect NZ is the exclusive Regional Business Unit for GPA in New Zealand, joining the largest integrator in the world. This partnership extends Connect NZ's enterprise customer global reach to over 50 countries, with access to GPA's network of 6,000+ AV/UC specialists in 150+ cities globally.
• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with certified Microsoft Solutions team members. Certified to deploy Microsoft Teams Rooms (MTR) solutions transforming meeting rooms into high-quality video collaboration hubs.
• ZoomcoreTechnology or IntegrationGold Zoom Room Certified Integrator - New Zealand's only holder of this certification. Authorized to deploy Zoom Rooms solutions with direct guest join capabilities for MS Teams, WebEx, and Google Meet integration.
• SpoticacoreTechnology or IntegrationCyber risk analysis software partner providing purpose-built analysis and end-to-end cyber risk management. Platform aligns with NZISM, ISO27000 series, Data Privacy (ISO27701), NIST, COBIT and CIS Top20 frameworks.
• SamsungcoreTechnology or IntegrationAuthorised Service Centre for Samsung products. Technicians trained and certified by Samsung to carry out repairs on Samsung devices including phones, tablets, laptops.
• CrestroncoreTechnology or IntegrationCrestron Elite Partner status indicating top-level accreditation in AV integration solutions.
• LogitechcoreTechnology or IntegrationTechnology partner providing video conferencing hardware including Rally Bar systems, Tap controllers, and other collaboration equipment for meeting room deployments.
• NeatsupportingTechnology or IntegrationTechnology partner providing video conferencing devices designed for modern meeting spaces.
• YealinksupportingTechnology or IntegrationTechnology partner providing audio-visual equipment including video conferencing cameras, speakerphones, and meeting room solutions.
• LenovocoreTechnology or IntegrationAuthorised repair partner for Lenovo devices including ThinkPad laptops, tablets, and desktops. Technicians certified to perform in-warranty and out-of-warranty repairs.
• HPcoreTechnology or IntegrationAuthorised repair partner for HP devices including laptops, desktops, and printers. Part of authorised service centre network.
• DellcoreTechnology or IntegrationAuthorised repair partner for Dell devices including laptops, desktops, and monitors.
• AcersupportingTechnology or IntegrationAuthorised repair partner for Acer devices including laptops, tablets, and desktops.
• AsussupportingTechnology or IntegrationAuthorised repair partner for Asus devices including laptops, tablets, and ROG gaming devices.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Insync Technology: New Zealand-based AV integration and unified communications provider offering Microsoft Teams Rooms, Zoom Rooms, and managed services to enterprise and government customers. Direct head-to-head competitor for AV/UC deployment contracts in the NZ market.
• ProAV (NZ): NZ specialist AV integrator focused on meeting room solutions, video conferencing, and collaboration technology. Competes with Connect NZ for the same enterprise, education, and government AV integration projects across New Zealand.

Broad incumbents

• AVI-SPL: One of the world's largest AV integrators with extensive managed services and global delivery capability. A direct competitor within the GPA global alliance ecosystem and a benchmark for the type of scale Connect NZ could access via its GPA partnership.
• Kinly: Global AV and collaboration services provider offering video conferencing, meeting rooms, and managed services across multiple geographies. Competes with GPA-member integrators for multinational enterprise contracts and operates in adjacent regions to Connect NZ.
• PSNI Global Alliance: Global alliance of AV integrators with a similar federation model to GPA, serving enterprise customers across multiple regions. Represents a competing alliance structure that customers may choose over the GPA network in which Connect NZ operates.
• Datacom: One of New Zealand's largest IT services companies, offering managed services, cloud, cyber security, and workplace technology. Overlaps with Connect NZ's managed services and cyber security offerings at the broader IT services level for NZ enterprise and government customers.
• Spark New Zealand: NZ's largest telecommunications and digital services provider, offering unified communications, cloud collaboration, and managed IT services. Competes with Connect NZ for unified communications and meeting room deployments within NZ enterprises, particularly via Teams Phone and cloud telephony bundles.
• NTT New Zealand (formerly Dimension Data): Global IT services and integration provider with significant NZ presence, offering managed workplace, collaboration, and infrastructure services. Competes for large NZ enterprise and government workplace transformation contracts.
• Fujitsu New Zealand: Global IT services and workplace transformation provider with NZ operations serving enterprise and government clients. Overlaps with Connect NZ's managed services, modern workplace, and cyber security offerings for large NZ customers.
• Insight Enterprises: Global IT solutions and services integrator offering hardware procurement, managed services, and workplace technology solutions. Competes with Connect NZ on device lifecycle, meeting room hardware supply, and managed workplace services for enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/connectnz
• LinkedInlinkedin.com/company/connect-nz-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connect NZ