Zirrus One

What Zirrus One does

Zirrus One is a privately held, US-based IT services and AI software company headquartered in Aledo, Texas, focused on operational intelligence, managed network operations, and cybersecurity for broadband operators, ISPs, fiber providers, and other critical infrastructure operators. Founded in 2016, the company employs between 11 and 50 people and operates without disclosed external venture or private equity backing, suggesting founder- and management-funded operations.

The company's core product is Z1N (Zirrus One Intelligence Network), an AI-powered modular operational intelligence platform that unifies sales operations, service delivery, service assurance, and capacity intelligence through specialized AI agents. Z1N is powered by NetoAI's telecom-specific Core AI Engine and TSLAM series LLMs/SLMs (over 20 pre-trained models) and integrates with existing OSS, BSS, EMS, and network monitoring environments without requiring replacement. The platform features six domain-specialized agents (CPQ, Troubleshooting, Customer Intelligence, Network Planning, Device Configuration, Network Intelligence), a digital twin simulation capability, and a unified CyberNOC layer that merges cybersecurity and network management. Deployment options include public cloud, private cloud, or on-premise with a low-code/no-code workflow framework.

Zirrus One monetizes through four streams: Z1N platform SaaS subscriptions, 24/7 managed security services (SOC, vulnerability management, vCISO), 24/7 managed network operations (NOC, architecture design, capacity planning), and professional consulting (BCDR planning, assessments, modernization). The company sells primarily through direct enterprise field sales supplemented by an ACA Connects Platinum Membership channel partnership that provides access to nearly 500 independent broadband members, with named reference customer Socket Fiber publicly disclosed.

Name

Zirrus One

Legal name

Zirrus One

Website

https://zirrusone.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Zirrus One provides AI-driven operational intelligence, managed cybersecurity, and network operations services to broadband operators, ISPs, and fiber providers via its Z1N agentic AI platform and 24/7 SOC and NOC capabilities.

Ownership category

akta.pro rank

Product category

AI-Driven Network Operations Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG), Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

Keywords

• AI-driven operational intelligence
• Managed cybersecurity services
• Broadband network operations
• Telecom AI platform
• Managed SOC services

Headquarters

HQ city

Belleville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Z1N AI Platform / SaaS Subscriptions: AI-powered modular platform delivered as a subscription, providing operational intelligence, agent-driven automation, digital twin simulation, and network management capabilities to broadband operators and service providers. Deployed in public cloud, private cloud, or on-premise.
2. Managed Security Services: Comprehensive managed cybersecurity services including 24x7x365 Managed SOC with continuous threat detection and response, vulnerability management, penetration testing, endpoint/email/identity protection, and compliance alignment (NIST, CIS, ISO, HIPAA). Includes virtual CISO (vCISO) services.
3. Network and Operations Services: Operational expertise including 24x7x365 Network Operations Center (NOC) monitoring, network architecture design, capacity planning, infrastructure optimization, and managed platform implementations and integrations.
4. Professional and Consulting Services: Infrastructure assessments, modernization roadmaps, cloud migration support, BCDR (business continuity and disaster recovery) planning and design, and executive-level security strategy consulting (vCISO services).

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Zirrus One provides an AI-powered operational intelligence platform (Z1N) that unifies sales operations, service delivery, service assurance, and capacity intelligence for broadband operators, ISPs, and service providers. The platform features specialized AI agents for CPQ, troubleshooting, customer intelligence, network planning, device configuration, and network intelligence, powered by telecom-specific AI models. Complementing the platform, Zirrus One delivers managed cybersecurity services (24x7 Managed SOC), network operations services (NOC monitoring, architecture design), virtual CISO advisory, and business continuity/disaster recovery services.

Product overview

Zirrus One offers a platform-plus-services architecture centered on the Z1N (Zirrus One Intelligence Network) AI-powered operational intelligence platform. Z1N serves as the core AI engine that unifies sales operations, service delivery, service assurance, and capacity intelligence through specialized AI agents. This core platform is complemented by three integrated service lines: Network and Operations Services (including 24x7 NOC monitoring, architecture design, and infrastructure optimization), Cybersecurity Services (including managed SOC, vulnerability management, compliance alignment, and vCISO), and Business Continuity & Disaster Recovery services. The portfolio is designed to help broadband providers, ISPs, and infrastructure operators transform from reactive operations to predictive, AI-driven environments.

Differentiator

Problem solved

Functional benefit

Brands

• Z1N: Zirrus One Intelligence Network - AI-powered modular platform for operational intelligence, digital-twin simulation, and intelligent automation. Designed to help service providers, ISPs, and enterprises modernize operations through AI-led orchestration, predictive network analysis, service assurance, and AI-driven customer support.

Products and services

• Z1N (Zirrus One Intelligence Network) Platform AI-powered modular operational intelligence platform that unifies the service lifecycle from selling and delivering services to assuring performance and planning future capacity. Built for broadband operators, ISPs, and service providers with telecom-specific AI models, Digital Twin Simulation, and agent-driven automation that integrates with existing OSS/BSS without requiring replacement.
• Network and Operations Services Managed network operations services providing 24x7x365 NOC monitoring, network architecture design, capacity planning, and infrastructure optimization for broadband providers, ISPs, and distributed enterprises operating complex infrastructure environments.
• Cybersecurity Services Managed cybersecurity services providing 24x7x365 Managed SOC monitoring, continuous threat detection and response, vulnerability management, penetration testing, endpoint/email/identity protection, and regulatory compliance alignment for broadband providers and infrastructure operators.
• Virtual CISO (vCISO) Virtual CISO advisory services providing executive-level security strategy, risk governance, compliance planning, and security program maturity development for broadband operators and service providers without full-time CISO resources.
• Business Continuity and Disaster Recovery (BCDR) Business continuity and disaster recovery services including continuity planning, disaster recovery design, recovery testing, and operational resilience planning to help organizations maintain operations and recover from cyber incidents or infrastructure failures.

Quantifiable outcome

• 40% call deflection
• +5 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NetoAIcoreTechnology or Integration · 12 November 2025Strategic partnership with NetoAI to integrate their telecom-specific AI engine (Core AI Engine with TSLAM models) into the Z1N platform, creating the industry's first telecom-specific AI engine for autonomous network management. This partnership delivers intelligent orchestration across customer, network, and operations lifecycles, combining Zirrus One's operational expertise with NetoAI's cutting-edge LLMs/SLMs. The integrated platform achieves 40% call deflection, 70% MTTR reduction, 90% reduction in reactive faults, and 30% fewer field visits.
• ACA ConnectscoreGTM or Marketing Partner · 18 August 2025Zirrus One joined ACA Connects as a Platinum Member to deliver cybersecurity innovation and Z1N AI-driven operational intelligence to ACA Connects' nearly 500 member companies — small and mid-sized independent broadband, phone, and video providers across the United States. The partnership enables Zirrus One to participate in ACA Connects programs, events, and initiatives, helping members navigate cybersecurity compliance, threat prevention, and digital transformation.
• Socket FiberminorStrategic or Co-development PartnerSocket Fiber participated alongside Zirrus One in a collaborative webinar on cybersecurity challenges facing small and mid-size broadband providers. The session explored practical steps providers can take to strengthen defenses, warranty-backed cyber insurance, and managed security services.
• CysuranceminorStrategic or Co-development PartnerCysurance co-hosted a webinar with Zirrus One, ACA Connects, Socket Fiber, and Malwarebytes on cybersecurity challenges facing small broadband providers in the BEAD era. Cysurance focuses on warranty-backed cyber insurance products.
• MalwarebytesminorStrategic or Co-development PartnerMalwarebytes co-hosted a webinar with Zirrus One, ACA Connects, Socket Fiber, and Cysurance on cybersecurity challenges facing small broadband providers in the BEAD era, discussing practical steps to strengthen defenses and the role of managed security services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• eSentire: eSentire is a pure-play MDR provider serving mid-market organizations with 24x7 threat detection and response. It is comparable to the managed SOC arm of Zirrus One's cybersecurity practice, particularly for smaller broadband operators and enterprises that need outsourced security operations.
• Expel: Expel provides transparent, cloud-native MDR and security operations services primarily to mid-market organizations. It is comparable to Zirrus One's managed cybersecurity services line, particularly for smaller broadband operators and mid-market enterprises that need outsourced SOC capabilities.
• Arctic Wolf: Arctic Wolf delivers managed detection and response (MDR) and security operations services to mid-market and small-enterprise customers, closely mirroring Zirrus One's 24x7 Managed SOC offering. It is comparable as a cybersecurity-focused managed services provider targeting organizations without large internal security teams, including smaller operators.

Broad incumbents

• Ciena (Blue Planet): Ciena's Blue Planet division provides intelligent network automation, orchestration, and assurance solutions for service providers. It overlaps with Z1N's network planning, service assurance, and orchestration capabilities in the same broadband/telecom operator segment.
• Amdocs: Amdocs provides OSS/BSS, network optimization, and managed services for communications and media providers. It overlaps with Z1N's service delivery, assurance, and operator-facing operational intelligence capabilities, but at much greater scale and with broader functional scope.
• Netcracker Technology: Netcracker provides OSS/BSS, service fulfillment, and assurance solutions for telecom operators, directly overlapping with Z1N's OSS/BSS integration and service assurance capabilities. It serves Tier-1 operators globally with a far larger delivery organization than Zirrus One.
• Nokia (AVA Cognitive Services): Nokia's AVA platform delivers AI-driven analytics and automation for telecom operators across service assurance, customer experience, and network optimization. It is comparable to Zirrus One because it targets the same service-provider buyer with AI-led operational intelligence, but operates at vastly greater scale and with broader module coverage.
• Cisco (Crosswork Network Automation): Cisco Crosswork delivers network automation, service assurance, and operational intelligence for service providers. It is comparable to Z1N's network intelligence and service assurance capabilities, though Cisco brings a substantially larger install base and broader portfolio.
• Ericsson (Expert Analytics): Ericsson Expert Analytics provides AI/ML-based network and customer experience analytics for service providers globally. It competes in the same operator-facing AI analytics space as Z1N but is embedded in Ericsson's much broader telecom infrastructure portfolio and customer base.
• HCLTech (Telecom Practice): HCLTech delivers large-scale managed network operations, NOC, and IT infrastructure services to telecom operators globally. It is comparable to Zirrus One's NOC and managed network operations services, but operates at a substantially larger scale with offshore delivery leverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ZirrusOne
• Facebookfacebook.com/Zirrusone

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zirrus One