What EXEM does

EXEM Co., Ltd. is a Korea-based, KOSDAQ-listed (since 2015) IT performance management vendor founded in 2001 that provides enterprise software for database, application, infrastructure, and AI-driven IT operations. Its flagship product, MaxGauge, was the pioneer in the domestic Database Performance Management category, and the company has held the No. 1 domestic DBPM market share since. The product portfolio has expanded in three deliberate layers: (1) core monitoring — MaxGauge (DB), InterMax (APM, with a Mobile add-on), and EBIGs/Woodpecker (big data on Apache Hadoop); (2) unified observability — exemONE, launched in 2024, which consolidates DB, application, K8s, infrastructure, log, and network telemetry with AI-driven anomaly detection; and (3) AI operations and LLMOps — XAIOps for predictive IT operations (failure prediction 30-60 minutes in advance) and eXemble, launched in 2025, an on-premise LLMOps platform purpose-built for air-gapped/closed enterprise and government environments. Across all layers, AI is positioned as a differentiated capability rather than a feature add-on, with proprietary models trained on operational telemetry and an internal RLHF improvement loop.

Revenue is generated primarily through enterprise software licensing (on-premise and SaaS) and professional consulting engagements delivered via a 4-step diagnostic process. Pricing is quote-based and not publicly disclosed, with contract cadences skewing annual for licenses and multi-year for consulting. The go-to-market is enterprise field sales supported by three wholly-owned regional subsidiaries (La Mirada/USA, Tokyo/Japan, Shanghai/China) and an inside-sales motion driven through the corporate website and inquiry forms. Customer base exceeds 1,000 globally across financial services (Citibank, Kakao Bank, KBank), government and public institutions, manufacturing, distribution, and insurance, with NAMED case studies covering DB performance, multi-cloud stabilization, AWS-based monitoring, RAC environments, smart-factory Java Daemon monitoring, and NCP Cloud DB monitoring for public projects. Following the 2016 Cloudine merger and acquisition of stakes in Sinsiway and I'm Cloud, EXEM has also taken a leadership position on the Seoul Big Data Service Platform, anchoring a public-sector recurring revenue base.

Name

EXEM

Legal name

EXEM Co., Ltd.

Website

https://ex-em.com

Company type

Public

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

EXEM is a KOSDAQ-listed Korean IT performance management vendor providing database, application, infrastructure, and AI-driven operations software — including MaxGauge, InterMax, exemONE, and the eXemble on-premise LLMOps platform — to over 1,000 enterprise and public-sector customers globally.

Ownership category

akta.pro rank

Product category

IT Performance Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Incident, Problem & Change Management Platforms (HDAEALAI)

akta.pro secondary industry

Application Delivery Analytics & Observability (ADC Telemetry/AIOps) (HDAFAHAL)

Keywords

• Database performance management
• Application performance monitoring
• AIOps platform
• Full-stack observability
• Enterprise LLMOps solutions

Headquarters

HQ city

La Mirada

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licenses and Subscriptions: Enterprise software licensing for database performance management (MaxGauge), application performance monitoring (InterMax), AIOps (XAIOps), big data management (EBIGs, Woodpecker), full-stack observability (exemONE), and LLMOps (eXemble). Products are offered as both on-premise and SaaS/cloud versions.
2. Professional Consulting Services: IT performance consulting services including WAS-DB linkage analysis, APM diagnosis, DB performance diagnostics, big data consulting, and cloud optimization. End-to-end consulting engagement with 4-step process: Commence, Analyze, Execute, Evaluate.
3. Cloud/SaaS Platform: Cloud-based versions of products including CloudMOA SaaS version (2021), integrated monitoring SaaS platform (2023), and SaaS transition from 2022 onwards. Annual sales tracked indicating recurring revenue model.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

EXEM develops and sells proprietary IT performance management software platforms for enterprise customers, including database performance management (MaxGauge), application performance monitoring (InterMax), AI-powered IT operations (XAIOps), big data operations (EBIGs and Woodpecker), full-stack observability (exemONE), and on-premise LLMOps (eXemble). The company also delivers professional consulting services for IT performance diagnostics across hybrid cloud and on-premise environments.

Product overview

EXEM offers a platform-plus-modules architecture centered on IT performance management, monitoring, and AI-powered operations. The core portfolio includes MaxGauge (database performance management), InterMax (application performance monitoring with mobile add-on), XAIOps (AI-driven IT operations), EBIGs with Woodpecker (big data management), exemONE (unified full-stack observability platform), and eXemble (on-premise LLMOps for generative AI). These products work together to provide end-to-end coverage from database and application monitoring through AI-based anomaly detection and prediction to large language model operations in air-gapped enterprise environments. EXEM also provides professional consulting services and educational resources through EXEM Academy.

Differentiator

Problem solved

Functional benefit

Brands

• MaxGauge: Database performance management solution optimizing stability and availability via real-time proactive monitoring and bottleneck analysis.
• InterMax
• InterMax for Mobile
• XAIOps
• EBIGs
• Woodpecker
• eXemble
• exemONE
• CloudMOA
• QURI

Products and services

• MaxGauge Database performance management solution that optimizes stability and availability via real-time proactive monitoring, bottleneck analysis, and customizable dashboards for PostgreSQL, MySQL, Oracle, MariaDB, and HANA databases. Targeted at enterprise database administrators and IT operations teams.
• InterMax Advanced Application Performance Monitoring (APM) solution that monitors performance in N-Tier environments and analyzes bottlenecks through end-to-end transaction tracking with individual flow tracking and system topology view. Targeted at enterprise application owners and IT operations teams.
• XAIOps AI-powered intelligent IT operations solution that provides 24/7 proactive monitoring through real-time data collection, anomaly detection, and predictive analysis predicting failures 30-60 minutes in advance across Apps, DB, Server, and Network infrastructure. Targeted at enterprise IT operations teams.
• EBIGs Big Data System Build & Operation Solution that manages the Apache Hadoop Ecosystem, minimizing operational burden through configuration management, security controls, and intuitive visualization of server, service, and node status. Targeted at enterprise data engineering and operations teams.
• exemONE All-in-One integrated monitoring platform providing Full Stack Observability for hybrid cloud environments. Collects and manages data across the entire IT environment in real time with customizable dashboards, AI-driven anomaly detection, and unified monitoring of DB, App, K8s, infrastructure, logs, and network. Targeted at enterprise IT operations and SRE teams.
• eXemble Unified On-Premise LLMOps Platform for closed/air-gapped environments that securely manages LLM deployment, data vectorization (PDF, HWP, images), agent creation, ops monitoring, quality optimization via automated RLHF, and security auditing. Supports natural language DB queries with automatic SQL generation. Targeted at enterprises requiring secure generative AI deployment.
• EXEM Consulting Professional IT performance consulting services including WAS-DB linkage analysis, APM performance diagnostics, DB performance diagnosis, big data consulting, and cloud performance optimization. Delivered through a 4-step methodology: Commence, Analyze, Execute, Evaluate. Targeted at enterprise IT and operations leaders requiring expert diagnostics.
• Woodpecker Self-service AI platform that helps analysts easily build and efficiently manage their own analysis pipelines in container environments, with Jupyter and VSCode integration. Targeted at data analysts and data engineering teams.

Quantifiable outcome

• AI predicts system conditions 30-60 minutes in advance
• +3 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability13 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2024AWS Official SW Partner (Partner Path) established in 2024. EXEM's monitoring solutions integrate with AWS cloud environments. exemONE provides comprehensive monitoring for AWS-based platforms including EC2, Kubernetes, and various cloud services.
• LogpressominorStrategic or Co-development Partner · 1 January 2020MOU signed in 2020 for joint AIOps solution development. Collaboration to combine EXEM's IT operations expertise with Logpresso's log analysis capabilities for enhanced AIOps offerings.
• KNIMEminorStrategic or Co-development Partner · 1 January 2018Partnership established in 2018 for big data analytics. Collaboration on Big Data Analysis with KNIME book publication and KNIME platform integration for big data operations.
• ModuSign Inc.minorOthersPersonal information entrusted party for electronic signature services for domestic paid customers per privacy policy.
• Stibee Inc.minorOthersPersonal information entrusted party for email delivery and analysis of email sending/receiving logs. Used for newsletter subscription (EXEM View) and marketing communications.
• MattermostminorOthersPersonal information entrusted party for automatic notification reception for customer information inflow.

Scale indicators11 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Dynatrace: Dynatrace is the leading AI-powered AIOps and observability platform offering APM, infrastructure monitoring, and digital experience management. It directly competes with EXEM's XAIOps and exemONE across enterprise customers, with superior global scale and SaaS-first delivery model.
• Datadog: Datadog is a cloud-native monitoring and observability platform providing APM, infrastructure monitoring, log management, and AIOps capabilities. It directly competes with exemONE's full-stack observability and XAIOps' anomaly detection with broader cloud ecosystem integrations.
• New Relic: New Relic offers an observability platform combining APM, infrastructure monitoring, log management, and AI-powered insights. It is directly comparable to EXEM's InterMax APM and exemONE observability offerings for enterprise customers seeking unified monitoring.
• SolarWinds: SolarWinds delivers IT infrastructure management, database performance monitoring, and observability solutions, with strong overlap to EXEM's MaxGauge database monitoring and APM capabilities for mid-market and enterprise customers.
• IBM Instana: IBM Instana is an automated APM and observability platform for cloud-native and microservices environments. It directly competes with exemONE's full-stack observability and InterMax's APM with enterprise-grade AI-driven analysis.
• ManageEngine: ManageEngine (Zoho) provides IT management software including APM, database monitoring, and IT operations analytics. It competes with EXEM across multiple product lines (MaxGauge, InterMax, XAIOps) particularly in the mid-market and price-sensitive APAC segments.
• Quest Software: Quest Software (now part of Clearlake Capital) provides database performance monitoring and management tools including Foglight. It directly overlaps with EXEM's MaxGauge database performance management solution for Oracle, SQL Server, and other enterprise RDBMS environments.

Broad incumbents

• Cisco AppDynamics: Cisco AppDynamics is a full-stack APM and business performance monitoring solution within Cisco's broader networking and security portfolio. It competes with EXEM's InterMax APM but as part of a much larger enterprise infrastructure vendor offering.
• Splunk: Splunk (now part of Cisco) provides log analytics, observability, and AIOps capabilities through its Splunk Observability Cloud and IT Service Intelligence products. It competes with EXEM's XAIOps and exemONE but as part of a much larger data analytics portfolio.

Emerging players

• Sumo Logic: Sumo Logic provides cloud-native log analytics, observability, and AIOps with strong cloud-first positioning. It competes with EXEM's exemONE and XAIOps particularly for cloud-native enterprise customers, though it lacks EXEM's on-premise and database performance depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EXEM