Mattermost
- Company typePrivate
- Founded2016
- HeadquartersPalo Alto, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Mattermost firmographics
Firmographics- Name
- Mattermost
- Legal name
- Mattermost, Inc.
- Website
- https://mattermost.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Mattermost industry classification
Industry- Product category
- Secure Collaboration & Mission-Critical Team Messaging Software
- NAICS
- Software Publishers (513210), Software Publishers (5132), Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where Mattermost is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mattermost business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise Software Licenses (Subscription): Mattermost Professional and Enterprise licenses sold as prepaid annual subscriptions based on annual seat licenses. Each seat license entitles a customer to one activated user. Additional seats purchased quarterly on 'true forward' basis when activated users exceed licensed seats. Multi-tier pricing: Professional (max 250 users), Enterprise, and Enterprise Advanced tiers with escalating capabilities.
- Support Services: Enterprise Support (24x7 with 4-hour response SLA) and Premier Support (additional purchase with U.S.-based options, private channels, direct access to senior engineers, screen-sharing for P1/P2 tickets). Premier Support includes license entitlements for non-production environments.
- Cloud Enterprise: Single-tenant cloud-managed service for Mattermost Enterprise hosted by Mattermost, Inc. on Kubernetes-based platform, fully managed by Mattermost with 99.99% uptime guarantee.
- Non-Profit/Educational Subscriptions: Special programs available for non-profit organizations, open source projects, and educational institutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free tier for open source community use |
| Subscription | Annual | Channel-centric team collaboration up to 250 users |
| Subscription | Annual | Secure collaborative workflows with advanced features |
| Subscription | Annual | Multi-domain secure operations for the most demanding environments |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
Mattermost product offering
Product offeringCore offering
Mattermost sells a self-hosted, sovereign collaboration platform that combines secure persistent messaging channels, workflow automation playbooks, AI agents, real-time audio/screenshare, and project boards for mission-critical teams. It is sold primarily as a subscription software product (Professional, Enterprise, Enterprise Advanced) with annual seat licenses, recurring support subscriptions, and a managed single-tenant cloud option. Target buyers are defense, intelligence, cybersecurity, government, and critical infrastructure organizations that require air-gapped, classified, or DDIL deployment with full data sovereignty.
Product overview
Mattermost is a secure, sovereign collaboration platform designed for mission-critical operations. The core platform includes Mattermost Channels (secure messaging), Mattermost Playbooks (workflow automation), Mattermost Agents (AI bots), Mattermost Boards (Kanban project management), and Mattermost Calls (real-time audio/video). The product tiers are Mattermost Professional (channel-centric collaboration), Mattermost Enterprise (adds Sovereign AI, Multi-LLM integration, and compliance features), and Mattermost Enterprise Advanced (adds post-quantum cryptography, DDIL workflow support, and scale to 200,000 users). Free evaluation is available via Mattermost Entry. The portfolio includes specialized modules like Mattermost Docs (Confluence alternative), Mattermost for Microsoft Teams (interoperability), and Atlassian integrations. Deployment options include Mattermost Cloud (private single-tenant), On-Premise (self-hosted with air-gapped support), and Oracle/Chainguard partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Mattermost Enterprise Advanced: The company's flagship enterprise product for multi-domain secure operations, featuring Zero Trust collaboration, workflow automation, sovereign AI, post-quantum security, and support for up to 200,000 concurrent users.
- Mattermost Professional
- Mattermost Enterprise
- Mattermost Entry
- Mattermost Channels
- Mattermost Playbooks
- Mattermost Agents
- Mattermost Mission Operations for Microsoft
- Mattermost Docs
Products and services
- Mattermost Channels Secure persistent messaging and channel-based collaboration for operational and enterprise teams, supporting connected, hybrid, and sovereign networks with complete data control.
- Mattermost Playbooks Workflow automation solution with configurable checklists, automated triggers and actions, and retrospective reporting for repeatable operational and incident response processes.
- Mattermost Agents AI bots and autonomous agents integrating self-hosted LLM capabilities directly into Mattermost for chat-based AI interaction, workspace search, meeting summaries, and tool calling.
- Mattermost Boards Kanban-style project and task management for cross-functional coordination across product, operations, and compliance teams.
- Mattermost Calls Real-time sovereign audio and screenshare sessions with live-text transcription and AI-powered summarization for secure collaboration in any environment.
- Mattermost Cloud (Enterprise) Single-tenant cloud-managed service for Mattermost Enterprise hosted by Mattermost, Inc. on Kubernetes-based platform, fully managed by Mattermost with 99.99% uptime guarantee.
- Mattermost On-Premise Self-hosted deployment option providing complete data sovereignty, custom integrations, compliance controls, and air-gapped environment support.
- Mattermost for Microsoft Teams Interoperability solution enabling Mattermost to embed inside Microsoft Teams, Outlook, and M365, supporting cross-platform collaboration with unified management while maintaining sovereign data control and DDIL resilience.
- Mattermost Docs Secure, self-hosted documentation platform co-developed as an alternative to Atlassian Confluence, targeting defense, intelligence, and critical infrastructure organizations in sovereign, air-gapped, and classified environments.
- Mattermost Mission Operations for Microsoft Cyber-resilient sovereign collaboration solution built on Microsoft Azure Local platform for allied defense operations in the Pacific region, integrating with Microsoft Intune, Microsoft 365, Microsoft Sentinel, and Microsoft Defender.
Quantifiable outcome
- USAF improved mission information availability by 4x with Mattermost
- +3 more outcomes
Companies that use Mattermost
Customer profileNamed customers20 records
Segments7 records
Ideal customer profiles6 records
Mattermost technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration34 records
AI capability10 records
Feature12 records
Mattermost partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered minor, flagship, core, regional and global.
- Front Row MotorsportsminorNASCAR CRAFTSMAN Truck Series sponsorship. Mattermost branding on driver Layne Riggs' No. 34 Ford F-150, pit box, and driver's firesuit at the inaugural NASCAR San Diego Weekend (Navy 250) at Naval Base Coronado, June 19-21, 2026. Marked first NASCAR race on an active U.S. military base coinciding with U.S. Navy's 250th anniversary.
- archTIS, Arqit, WhitespaceflagshipJoint collaboration to deliver integrated, AI-enhanced operational collaboration capability for Defence Ministries, NATO Allies, and coalition partners. Combines secure collaboration, Zero Trust policy enforcement, post-quantum cryptography, and AI-powered learning into a single command-and-control surface for operations across connected, disconnected, and contested environments.
- ChainguardcoreMattermost joined Chainguard's Commercial Builds initiative as an initial partner among twelve industry leaders. Chainguard packages Mattermost software as hardened container images with zero known vulnerabilities, full provenance, and defined CVE service-level agreements. Partners benefit from reduced operational overhead and potential new revenue streams through revenue sharing.
- MicrosoftflagshipLaunched 'Mattermost Mission Operations for Microsoft,' a cyber-resilient sovereign collaboration solution built on Microsoft Azure Local platform. Features integrations into Microsoft Intune, Microsoft 365, Microsoft Sentinel, and Microsoft Defender. Designed for allied defense operations in the Pacific region to maintain command and control in DDIL environments while leveraging sovereign AI at the tactical edge.
- Oracle Defense EcosystemflagshipMattermost is an initial member of Oracle Defense Ecosystem, a global initiative designed to strengthen U.S. and allied national security by enabling defense innovators to access Oracle's advanced cloud and AI technologies through Oracle Cloud Infrastructure. The ecosystem addresses common barriers in the Defense Industrial Base including complex procurement and strict qualification standards.
- GitLabcoreMattermost is integrated as one of a handful of core tools in GitLab Omnibus package, delivered ready-to-use. Deep out-of-the-box interactions for merge requests, issues, pipelines, and deployments with in-channel tooling and bot conversations.
- AtlassiancoreBidirectional integrations with Jira, Confluence, Bitbucket, and Trello. Receive notifications or create/edit Jira tickets directly from Mattermost. Slash commands to trigger updates in Atlassian products from chat. Integration partners include RIADA, NRI, ACCXIA, Brightscout, cPrime, Herzum, and others.
- KSW (Kokusai Software)regionalSystem integrator based in Fuchu, Tokyo, established in 1980. Provides business system development, cloud infrastructure construction, and operational support.
- Nomura Research InstituteregionalLeading global provider of system solutions and consulting services. APAC system integrator with over 13,000 employees globally and annual sales above $3.7 billion.
- VicentregionalJapanese system integrator established in 2006. Engages in open-source software license sales, customization, system integration, and internet media business.
- BrightscoutglobalGlobal system integrator based in Austin, Texas. Helps enterprises leverage Mattermost for messaging transformation with qualified, efficient support structure.
- CognitioregionalSystem integrator in McLean, Virginia. Offers deployment, engineering, and integration capabilities including custom code development, third-party integrations (Jira, Splunk, Confluent, Microsoft), sustainment engineering, and migration services.
- HerzumglobalInternational consulting company and one of the largest Atlassian partners globally. Global system integrator based in Chicago with offices in Italy, Switzerland, India, and UK.
- RiadaregionalEuropean system integrator based in Stockholm, Sweden. Scandinavia's leading consulting firm for Atlassian products with around 55 employees in 4 cities.
- CarahsoftcoreU.S. government reseller. Mattermost authorized under GSA and included in Solutions for Enterprise-Wide Procurement (SEWP).
Scale indicators6 records
Recent moves8 records
Expansion highlights7 records
Mattermost competitors and assessment
Company assessmentBroad incumbents
- Microsoft Teams: Dominant enterprise collaboration suite bundled with Microsoft 365, Intune, Defender, and Sentinel. The primary incumbent Mattermost positions against in defense/government via Microsoft Teams interoperability and the Azure Local-based Mission Operations offering.
- Wickr (Amazon): End-to-end encrypted messaging now part of AWS, focused on government, defense, and enterprise customers. Competes with Mattermost's secure messaging for defense and intelligence communities, with AWS distribution scale.
- Cisco Webex: Enterprise collaboration and meetings suite with strong presence in regulated industries and government. Competes broadly with Mattermost for collaboration budgets and is integrated with Cisco networking and security stacks.
Direct peers
- Rocket.Chat: Open source team collaboration platform with self-hosted and air-gapped deployment options, federation, and enterprise controls. Direct competitor in the open source sovereign collaboration niche, especially in defense and government RFPs.
- Element (Matrix): Secure, end-to-end-encrypted team messaging built on the open Matrix protocol with self-hosting, federation, and bridges to Teams/Slack/WhatsApp. Competes directly with Mattermost in sovereign and government deployments across Europe and Five Eyes.
- Wire: End-to-end encrypted enterprise messaging and collaboration platform with on-premises and sovereign cloud deployment. Targets European governments, defense, and regulated enterprises, overlapping Mattermost's data-sovereignty value proposition.
- Slack (Salesforce): Enterprise team collaboration and messaging platform with channel-based architecture, integrations, and workflow automation. Closest direct peer to Mattermost Channels/Playbooks, though Slack is cloud-first/consumer-leaning whereas Mattermost differentiates via sovereign, self-hosted, air-gapped deployments.
Emerging players
- Zulip: Open source threaded team chat with self-hosted and cloud deployment, popular with developer and research communities. Overlaps with Mattermost Channels for technical and academic users (e.g., CERN-like customers), at smaller scale.
- archTIS: Australian data-centric security and collaboration vendor (Kojensi) with strong defense/intel positioning. Active Mattermost partner via the archTIS/Arqit/Whitespace coalition product for Defence Ministries and NATO.
Others
- Atlassian (Confluence & Jira): Developer collaboration platform with deep Mattermost integrations via the GitLab Omnibus bundle. Mattermost Docs was launched partly to address Atlassian's on-prem Confluence phase-out, making Atlassian both a deep integration partner and an adjacent competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Mattermost social profiles
Digital presenceMattermost compliance and trust
Trust signalCompliance8 records
Mattermost financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mattermost leadership team
Management profileNumber of profiles
Profiles13 records
Mattermost subsidiaries and ownership
Company hierarchySubsidiaries1 record
Mattermost funding detail
Funding detailFunding overview
Funding rounds5 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mattermost M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mattermost
What does Mattermost do?
Mattermost sells a self-hosted, sovereign collaboration platform that combines secure persistent messaging channels, workflow automation playbooks, AI agents, real-time audio/screenshare, and project boards for mission-critical teams. It is sold primarily as a subscription software product (Professional, Enterprise, Enterprise Advanced) with annual seat licenses, recurring support subscriptions, and a managed single-tenant cloud option. Target buyers are defense, intelligence, cybersecurity, government, and critical infrastructure organizations that require air-gapped, classified, or DDIL deployment with full data sovereignty.
Is Mattermost a public or private company?
Mattermost is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mattermost founded?
Mattermost was founded in 2016. It employs 101 to 250 people.
Where is Mattermost based?
Mattermost is headquartered in Palo Alto, United States, in the North America region.
How does Mattermost make money?
Four revenue lines are on record. Enterprise Software Licenses (Subscription) is the primary driver. The others are support Services, cloud Enterprise and non-Profit/Educational Subscriptions.
Who are Mattermost's main competitors?
Broad incumbents on record are Microsoft Teams, Wickr (Amazon) and Cisco Webex. Direct peers are Rocket.Chat, Element (Matrix), Wire and Slack (Salesforce). Emerging players are Zulip and archTIS. Atlassian (Confluence & Jira) is listed as an others.
Does Mattermost have an API?
Yes. Mattermost offers a full REST API for building bots, integrating with users, and orchestrating workflows. The API supports incoming and outgoing webhooks (Slack-compatible), plugins written in Go, and custom apps in any language via HTTP. Auth methods include OAuth 2.0, SAML, and token-based authentication. Mattermost also supports the Model Context Protocol (MCP) through its Universal Connector for AI agents to securely search across enterprise systems and trigger workflows. Developer documentation is at api.mattermost.com.
What industry is Mattermost in?
Mattermost's product category is Secure Collaboration & Mission-Critical Team Messaging Software. Its primary akta.pro industry code is CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer). Its NAICS code is 513210 and its SIC code is 7370.