Spikes
- Company typePrivate
- Founded2002
- HeadquartersAntwerp, Belgium
- Headcount101–250
- GTM typeB2B
- OfferingServices
Spikes firmographics
Firmographics- Name
- Spikes
- Legal name
- Spikes NV
- Website
- https://spikes.be
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Spikes industry classification
Industry- Product category
- IT Services and Microsoft Cloud Consulting
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)
Keywords
Where Spikes is headquartered
LocationHeadquarters
- HQ city
- Antwerp
- HQ country
- Belgium
- HQ region
- Europe
Offices3 records
Markets served
Spikes business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Professional Services: Implementation, consulting, and advisory services for Microsoft technology deployments including SharePoint, Teams, Azure, and Copilot
- Managed Services: Ongoing managed services for cloud infrastructure, workplace management, and continuous optimization
- Training and Adoption Services: Workshops, accelerator programs, and change management services to drive user adoption of Microsoft solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Spikes product offering
Product offeringCore offering
Spikes is a Belgian Microsoft-focused IT services partner that delivers digital transformation through professional and managed services built on Azure, Microsoft 365, Teams, SharePoint, Power Platform, and Microsoft Copilot. Its core offerings are organized into six solution areas — Managed Cloud-First Infrastructure, Adaptive Workplace, Smart Teamwork, Connected Organization, Knowledge Management, and AI Solutions — supported by proprietary products such as Klare.ai, the CARO chatbot, 82Care, and the Provisioning Engine.
Product overview
Spikes is a Belgian IT services company (part of AXI group) that operates as a Microsoft-focused solutions provider offering a comprehensive portfolio of digital transformation services built on Microsoft technologies. The core offering consists of six main solution areas: Managed Cloud-First Infrastructure, Adaptive Workplace, Smart Teamwork, Connected Organization, Knowledge Management, and AI Solutions. These are delivered as service offerings rather than packaged software products. Additional specialized modules include Microsoft Copilot implementation, FastTrack programs for M365 deployment, Power Platform Governance, and the Provisioning Engine for automated document management. Spikes has developed proprietary solutions including Klare.ai for workplace AI and the CARO chatbot for healthcare knowledge retrieval. The company also provides managed services and expert sourcing for ongoing support.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Cloud-First Infrastructure Reliable hybrid cloud infrastructure service that is agile and cost-effective, enabling clients to transform faster. Includes Azure implementation, cloud migration, and managed cloud operations for Belgian organizations.
- Adaptive Workplace Modern workplace service that allows employees to collaborate in any context (office, home, field) within a secure framework, supporting hybrid and remote work on Microsoft 365.
- Smart Teamwork Collaboration service that brings autonomy to employees and enables intuitive teamwork with actionable insights, built on the Microsoft 365 and Teams platform.
- Connected Organization Service that connects employees with each other and with the organization, focusing on engagement, communication, and maintaining a healthy work/life balance.
- Knowledge Management Service that enables quick and easy delivery of knowledge across the organization, maximizing the value of enterprise data through structured information systems and SharePoint-based knowledge hubs.
- AI Solutions Service that prepares client digital environments for AI adoption, including Microsoft Copilot deployment, custom chatbot development, generative AI integration, and process automation for Belgian enterprises.
- Managed Services Ongoing IT management and support services covering cloud infrastructure, security, and collaboration platforms, delivered on multi-year contracts to Belgian organizations.
- Microsoft Copilot Implementation Microsoft 365 Copilot deployment and adoption service for enterprises, including readiness workshops, prompt training, and use case development to roll out Copilot across the workforce.
- Klare.ai Proprietary AI solution from Spikes that converts a company's data and knowledge into a secure collective brain for the workplace, designed to protect company data while raising productivity.
- 82Care AI-powered Spikes solution for the healthcare/care sector that streamlines patient care workflows and documentation for caregivers and care organizations.
- AI Webplatform Custom AI web platform from Spikes that enables intelligent automation and data processing within web applications for client organizations.
- AVD Baseline Azure Virtual Desktop baseline configuration and deployment service from Spikes that provides a foundation for secure remote desktop access in client environments.
- Azure Baseline Foundation architecture and best-practices service from Spikes for Azure cloud implementations, providing clients with a standardized cloud landing zone.
- Document Management (Construction) Document management system from Spikes designed for the construction industry, with project-based document organization, Microsoft Dynamics 365 Business Central integration, and automated SharePoint workflows.
- Power Platform Governance Governance framework and Center of Excellence (CoE) offering for Microsoft Power Platform, including environment strategy, data loss prevention policies, and application lifecycle management for client environments.
- Provisioning Engine Automated provisioning system from Spikes that builds project structures and checklists in SharePoint based on triggers from business systems, used by clients such as Bostoen in construction.
- Kwiekzilver Healthcare platform developed by Spikes in 2020 that connects care recipients with external and informal caregivers and supports scheduling of external service providers in the Antwerp region.
- Microsoft FastTrack Program End-to-end Microsoft 365 deployment program delivered by Spikes under its Microsoft FastTrack Ready Partner authorization, including Solution Assessments, Onboarding Services, Accelerator Workshops, and Scale-up Funds for funding support.
- Expert Sourcing Staffing and expert resource offering from Spikes that places specialized IT consultants and project experts into client engagements and implementations.
- CARO Chatbot Spikes-developed internal chatbot solution that provides healthcare and enterprise users with natural-language access to policy documents and procedures stored in SharePoint, with speech-to-text support for frontline workers.
Quantifiable outcome
- Reduced administrative burden through AI and automation implementations
- +2 more outcomes
Companies that use Spikes
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles2 records
Spikes technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability9 records
Feature7 records
Spikes partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- MicrosoftcoreSpikes is a Microsoft FastTrack Ready Partner and Copilot Ready Tier partner, providing authorized Microsoft services including FastTrack program delivery, M365 implementation, Azure migration, and Copilot/AI deployment.
- OQuilacorePartnership combining Spikes' Microsoft expertise with OQuila's NLP and IoT capabilities to offer comprehensive data and analytics solutions. OQuila office is co-located in Ghent.
- TextgainminorCollaboration to develop AI solutions for more efficient collaboration using natural language processing technology.
- Resilient SecurityminorPartnership providing cybersecurity expertise combining Spikes' productivity focus with Resilient Security's security perspective for comprehensive protection.
- AXI GroupcoreSpikes is part of the AXI group, working with partners within the group to deliver future-proof cloud environments for clients like Wonen in Limburg.
- Thomas MoreminorAcademic partner in the Kwiekzilver innovation project for Antwerp's healthcare sector COVID-19 response.
- Zorgbedrijf AntwerpenminorPartner in the Kwiekzilver innovation project, providing healthcare scheduling solutions for elderly and care-dependent individuals.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Spikes competitors and assessment
Company assessmentBroad incumbents
- Avanade: Joint venture between Accenture and Microsoft, Avanade is the largest pure-play Microsoft partner globally, delivering Azure, M365, and Copilot implementation at scale. Directly comparable to Spikes in service portfolio but vastly larger in headcount and geographic reach, making it both a competitor on large Belgian deals and a benchmark for Spikes' ambitions.
- Sopra Steria: Large European IT services group with significant Microsoft practice (acquired Belgian IT services firm Ordina) and broad cloud, digital workplace, and managed services capabilities. Comparable to Spikes in Microsoft service offerings but operates at much greater scale across Europe, including a strong Belgian presence.
- Capgemini: Global IT services and consulting giant with a large Microsoft practice (Cloud and Custom Application services) and significant Belgian delivery presence. Comparable to Spikes in Microsoft/Azure services capabilities but operates at vastly larger scale, competing for the largest Belgian enterprise transformation deals.
Direct peers
- delaware: Belgian-headquartered IT consulting firm with a strong Microsoft and SAP practice serving mid-market and enterprise customers in Belgium and internationally. Closely comparable to Spikes in geography, target customer profile, and Microsoft services focus, making it the most direct local peer.
- Devoteam: European IT consulting firm with a deep Microsoft technology focus (named Microsoft Partner of the Year multiple times), delivering cloud, AI, and digital workplace services across multiple European countries. Comparable to Spikes in service mix and Microsoft-first positioning, with broader European reach.
- Computacenter: UK-headquartered IT services provider and major Microsoft partner delivering workplace, cloud, and managed services to enterprise customers across Europe. Comparable in Microsoft-led services portfolio, managed services revenue model, and enterprise customer base, though significantly larger.
- Realdolmen (Gfi): Belgian IT services company (part of Gfi/Inetum) delivering Microsoft, workplace, and cloud infrastructure services to enterprise and public sector customers in Belgium. Closely comparable to Spikes in local market focus, Microsoft-led service portfolio, and customer segment.
- Insight Enterprises: Global Microsoft-focused IT solutions and services provider (Insight was Microsoft Partner of the Year multiple times) delivering cloud, M365, Copilot, and managed services to mid-market and enterprise customers. Comparable to Spikes in Microsoft-first services model and mid-market enterprise focus.
- Tobania: Belgian IT services and consulting firm (part of the Cronos group) with Microsoft, cloud, and digital workplace capabilities serving mid-market and enterprise customers in Belgium. Closely comparable to Spikes in local market focus, Microsoft services portfolio, and customer segment.
- Inetum: European IT services group (parent of Gfi/Realdolmen) with significant Microsoft, digital workplace, and managed services capabilities across Benelux. Comparable to Spikes in Microsoft service portfolio and Belgian/European customer focus, operating at a larger scale through its group structure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Spikes social profiles
Digital presenceSpikes compliance and trust
Trust signalCompliance1 record
Spikes financial estimates
Financial estimateRevenue estimate
Valuation estimate
Spikes leadership team
Management profileNumber of profiles
Profiles11 records
Spikes subsidiaries and ownership
Company hierarchySubsidiaries3 records
Spikes funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Spikes M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Spikes
What does Spikes do?
Spikes is a Belgian Microsoft-focused IT services partner that delivers digital transformation through professional and managed services built on Azure, Microsoft 365, Teams, SharePoint, Power Platform, and Microsoft Copilot. Its core offerings are organized into six solution areas — Managed Cloud-First Infrastructure, Adaptive Workplace, Smart Teamwork, Connected Organization, Knowledge Management, and AI Solutions — supported by proprietary products such as Klare.ai, the CARO chatbot, 82Care, and the Provisioning Engine.
Is Spikes a public or private company?
Spikes is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Spikes founded?
Spikes was founded in 2002. It employs 101 to 250 people.
Where is Spikes based?
Spikes is headquartered in Antwerp, Belgium, in the Europe region.
How does Spikes make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are managed Services and training and Adoption Services.
Who are Spikes's main competitors?
Broad incumbents on record are Avanade, Sopra Steria and Capgemini. Direct peers are delaware, Devoteam, Computacenter, Realdolmen (Gfi), Insight Enterprises, Tobania and Inetum.
Does Spikes have an API?
No public API is recorded for Spikes.
What industry is Spikes in?
Spikes's product category is IT Services and Microsoft Cloud Consulting. Its primary akta.pro industry code is BPAEAIAL, Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC). Its NAICS code is 541511 and its SIC code is 7371.